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Schicken Sie uns eine neue E-Mail.<br><br>An Feiertagen haben wir geschlossen.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522652079122,"label":"Ist mein Abonnement abgelaufen?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">When you have created your subscription, you will be charged 0EUR. 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Gibt es einen aktiven Bonusscheck, kannst du ihn unter dem Feld für den Rabattcode einlösen.
</p><p> </p><p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 747/570; width: 70.47%;\" src=\"https://bjornborg.zendesk.com/hc/article_attachments/34887194357906\" width=\"747\" height=\"570\"></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415072318354,"label":"Unterwäscheguide.","body":"<p class=\"p1\">Sie finden unseren Unterwäsche-Guide, wenn Sie<strong> </strong><a href=\"https://www.bjornborg.com/de/men/underwear-guide/\" target=\"_self\"><strong>HIER</strong></a><strong>.</strong></p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415066162066,"label":"Sports boxer","body":"<p class=\"p1\"><strong>Aus 90 % Polyester und 10 % Elasthan.</strong><br>Unsere Sports boxer ist so konstruiert, dass du an deine Grenzen gehen kannst.</p>\n<p class=\"p1\">Das federleichte, feuchtigkeitsableitende und leistungsstarke Material ermöglicht es dir, noch mehr zu leisten. Nicht, weil du es musst, sondern weil du es kannst.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"Der Rabattcode funktioniert nicht.","body":"<p class=\"p1\"><strong>Der Rabattcode funktioniert nicht,</strong> es kann sein, dass er nicht mit anderen Rabatten kombiniert werden kann.</p>\n<p class=\"p1\">Bei weiteren Fragen wenden Sie sich bitte an den Kundenservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415075728530.json","name":"Werbeaktionen","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415075728530-Werbeaktionen","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415071764242.json","name":"Werbeaktionen","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415071764242-Werbeaktionen","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Wodurch unterscheiden sich Organic/Premium cotton stretch boxer und Cotton stretch boxer?","body":"<p><strong>Organic/Premium Cotton Stretch-Boxershorts bestehen aus Baumwolle mit einem Gewicht von 190 g/m2.</strong></p><p>Unsere Baumwoll-Stretch-Boxershorts gibt es immer im 12er-, 10er-, 7er-, 5er- und 3er-Pack aus Baumwolle mit einem Gewicht von 170 g/m2. Das bedeutet, dass die Haptik und Elastizität der Basic-Produkte unterschiedlich wahrgenommen werden kann, vor allem wenn man es von den anderen Produkten mit etwas dickerer Qualität gewohnt ist.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Größentabelle Frau.","body":"<p>Größenübersetzung:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001928693.json","name":"Größentabelle","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001928693-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000855993.json","name":"Größentabelle","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000855993-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Haben Sie ein Gespräch?","body":"<p><strong>Sie finden unseren Chat, wenn Sie unten auf das Symbol „Hilfe“ klicken.</strong> Wenn wir nicht online sind, hilft Ihnen unser Chatbot so gut er kann.</p>\n<p>Sollte der Chat nicht zustande kommen, wenn Sie uns brauchen, können Sie uns gerne per E-Mail kontaktieren.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4402140704530,"label":"Warum kann ich den Artikel nicht in den Warenkorb legen?","body":"<p><strong>Wenn das Produkt nicht vorrätig ist, kann es nicht in den Warenkorb gelegt werden.</strong></p>\n<p>Wenn viele zufriedene Kunden gleichzeitig auf der Website sind, kann es vorkommen, dass der Bestand nicht schnell genug aktualisiert wird. Wir bemühen uns, allen unseren Kunden das bestmögliche Online-Einkaufserlebnis zu bieten. Es kann jedoch zu unerwarteten Verzögerungen, Lieferengpässen, Problemen bei der Bestellabwicklung und einer Vielzahl anderer Probleme kommen.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Ich möchte ein Produkt reklamieren, das ich nicht auf bjornborg.com gekauft habe.","body":"<p><strong>Um deine Reklamation zu bearbeiten, bitten wir dich, dich mit dem Shop in Verbindung zu setzen, in dem du den Artikel gekauft hast,</strong> da wir als Händler keine Reklamationen von Direktkunden abwickeln können. Reklamationen dieser Art müssen von der ursprünglichen Verkaufsstelle bearbeitet werden. Wende dich daher bitte an das entsprechende Geschäft, damit man dir dort weiterhelfen kann. Am besten gehst du direkt in das Geschäft oder schreibst eine E-Mail dorthin.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926253.json","name":"Behauptungen","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926253-Behauptungen","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854893.json","name":"Behauptungen","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854893-Behauptungen","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Können Boxershorts auch einzeln gekauft werden?","body":"<p><strong>Unserer Boxershorts werden nur so verkauft, wie du es auf der Website siehst.</strong> Es ist nicht möglich, eine bestimmte Farbe oder einen bestimmten Print einzeln zu kaufen, wenn das Produkt nicht einzeln verkauft wird.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Habt ihr eine Telefonnummer?","body":"<p>Das Customer Success Team von Björn Borg wickelt den gesamten Support per E-Mail ab. Wir bemühen uns, alle E-Mails innerhalb von zwei Werktagen (9-16 Uhr MEZ) zu beantworten.<br>Wenn du Fragen zu deinem aktuellen Einkauf auf Björn Borg.com hast, sende uns bitte eine E-Mail über unser „Hilfe?“-Widget rechts in der Ecke.</p>\n<p> </p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Wie kann ich euch kontaktieren?","body":"<p><strong>Senden Sie uns eine Anfrage über das Formular unten auf dieser Seite</strong> oder klicken Sie auf das kleine „Hilfe“-Symbol in der unteren Ecke.<br><br></p>\n<p>Unser Ziel ist es, alle E-Mails innerhalb von zwei Werktagen zu beantworten.</p>\n<p><br>Unsere Servicezeiten (MEZ):<br>Montag–Freitag 09:00 bis 16:00 Uhr<br>Samstag, Sonntag und schwedische Feiertage: Geschlossen</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Was spricht für Björn Borg-Produkte?","body":"<p><strong>Wir machen attraktive Sportkleidung für aktive Menschen.</strong> Diese Versprechen halten wir immer ein, da für uns Leistung, Passform und innovatives Design an erster Stelle stehen.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"Wann erhalte ich meinen Sale-Artikel?","body":"<p><strong>Am Black Friday: </strong>Aufgrund der vielen zufriedenen Kunden kann es zu längeren Lieferzeiten kommen.</p>\n<p> </p>\n<p><strong>Während der Ausverkaufszeit kann es zu unerwarteten Verzögerungen,</strong> Lagerengpässen und einer Vielzahl anderer Probleme kommen, die außerhalb unserer Kontrolle liegen. Wir tun alles, was wir können, um dies zu vermeiden. Weitere Informationen zu unseren Richtlinien im Online-Shop finden Sie in unseren AGB.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Entsprechen eure Größenangaben EU- oder US-Standards?","body":"<p><strong>Unsere Größen sind in EU-Standards angegeben.</strong></p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001928693.json","name":"Größentabelle","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001928693-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000855993.json","name":"Größentabelle","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000855993-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Wo ist meine Bestellung?","body":"<p><strong>DHL</strong> – Pakete, die mit DHL verschickt werden, verfügen über eine Sendungsverfolgungsnummer und können direkt auf der Website von DHL verfolgt werden. Wenn Ihre Bestellung von unserem Lager in Schweden aus versandt wurde, haben wir Ihnen eine Lieferbestätigung mit Sendungsverfolgungsnummer und Anweisungen zur Sendungsverfolgung an die E-Mail-Adresse gesendet, die Sie bei der Bestellung angegeben haben. Wenn Sie es nicht in Ihrem Posteingang finden, sollten Sie Ihren Spam-Ordner überprüfen, da E-Mails manchmal dort landen.</p>\n<p> </p>\n<p><strong>Wenn Sie Ihre Bestellung nicht innerhalb von 7 Werktagen nach Lieferung erhalten haben, überprüfen Sie bitte die Sendungsverfolgungsnummer auf der DHL-Website.</strong> Wenn es innerhalb von 10 Tagen keine Updates bezüglich der Sendungsverfolgung gibt, <span class=\"wysiwyg-underline\"><strong><a href=\"https://www.bjornborg.com/customer-service/#form\">KLICKEN SIE HIER</a></strong></span>, um uns zu kontaktieren, damit wir Ihnen helfen können :)</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Welche Größe ist die richtige für mich?","body":"<p><strong>Um die richtige Größe für dich zu finden, klicke bitte auf ein Produkt.</strong> Anschließend wird dir rechts neben dem Produktbild unsere Größentabelle angezeigt.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001928693.json","name":"Größentabelle","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001928693-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000855993.json","name":"Größentabelle","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000855993-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Ich möchte einen Artikel zurückschicken, um ihn umzutauschen","body":"<p><strong>Umtausch im Zusammenhang mit einer Rücksendung an unser Lager ist leider nicht möglich.</strong> Wenn Sie einen Artikel umtauschen möchten, geben Sie bitte eine neue Bestellung auf. Aktionspreise können wir leider nicht auf Bestellungen außerhalb eines Aktionszeitraums anwenden.</p>\n<p> </p>\n<p><br>Bitte beachten Sie, dass Aktionen und Rabattcodes nur für neue Bestellungen gelten und nicht rückwirkend eingelöst werden können. Aktionspreise gelten nur für ausgewählte Produkte und solange der Vorrat reicht während des Aktionszeitraums.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Ich habe einen Rabattcode, den ich verwenden möchte, aber er funktioniert nicht","body":"<p>Rabattcodes können nicht auf bereits reduzierte Preise angewendet oder mit anderen Angeboten kombiniert werden.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Ich habe etwas gekauft, kurz bevor der Sale angefangen hat. Bekomme ich meine Bestellung zum Sale-Preis?","body":"<p>Um all unsere Kunden fair und gleich zu behandeln, leisten wir keine Ausgleichszahlungen für Produkte, die vor einem Sale erworben wurden.</p>\n<p>Sie können Ihre Bestellung zurücksenden, sofern sich Ihre Produkte noch in der Originalverpackung befinden und ungeöffnet sind, wenn es sich um Unterwäsche handelt.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Nachhaltigkeit","body":"<p><strong>Björn Borg aktiv an der Verringerung unseres CO2-Fußabdrucks sowie</strong> an der Sicherstellung guter Arbeitsbedingungen und der Achtung der Menschenrechte der Menschen, die unsere Produkte herstellen.<br>Einen vollständigen Überblick über unsere Arbeit im Bereich Nachhaltigkeit findest du unter<strong> <a href=\"https://www.bjornborg.com/sustainability/\" target=\"_self\" rel=\"undefined\">diesem Link</a>.</strong></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882654.json","name":"Nachhaltigkeit","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882654-Nachhaltigkeit","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854973.json","name":"Nachhaltigkeit","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854973-Nachhaltigkeit","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Wo finde ich eure Größentabelle?","body":"<p><strong>Um die richtige Größe für dich zu finden</strong>, klicke bitte auf ein Produkt. Anschließend wird dir rechts neben dem Produktbild unsere Größentabelle angezeigt.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Wie kann ich meine Björn Borg-Produkte waschen?","body":"<p><strong>Behandle deine Björn Borg-Produkte mit Liebe!</strong> Auf der Produktseite erhältst du Pflegetipps für deine neuen Lieblingsartikel. Generell sollte Baumwollunterwäsche nicht über 40 Grad gewaschen oder im Trockner getrocknet werden. Unsere Funktionsunterwäsche und Sportbekleidung sollte nicht über 30 Grad und mit Weichspüler gewaschen oder im Trockner getrocknet werden.</p>\n<p>Wir raten dir, die Waschanleitung in deinem Produkt durchzulesen, um genaue Pflegehinweise zu erhalten.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Ich möchte mein Produkt reklamieren. ","body":"<p><strong>Wenn dein Produkt beschädigt ist, musst du es reklamieren.</strong></p>\n<ol>\n<li>Gehe auf <a href=\"https://www.bjornborg.com/de/returns\" target=\"_self\" rel=\"undefined\">https://www.bjornborg.com/returns</a>\n</li>\n<li>Melde dich an, um Zugriff auf deine Bestellung zu haben</li>\n<li>Wähle den zu reklamierenden Artikel aus</li>\n<li>Lade ein Foto des beschädigten Produkts hoch und beschreibe genau, was das Problem ist</li>\n<li>Bitte schicke die Reklamation nicht an uns zurück</li>\n<li>Sobald unser Kundenservice deine Reklamation bearbeitet und genehmigt hat, werden wir dich kontaktieren und eine Rückerstattung vornehmen</li>\n</ol>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926253.json","name":"Behauptungen","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926253-Behauptungen","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854893.json","name":"Behauptungen","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854893-Behauptungen","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Welche Zahlungsmöglichkeiten gibt es?","body":"<p><strong>Um dir den Einkauf auf unserer Website zu erleichtern</strong>, bieten wir dir einen Großteil der gängigsten Zahlungsmethoden an.</p>\n<ul>\n<li>Kartenzahlung – Kredit- oder Debitkarte (Visa, Mastercard)</li>\n<li>Klarna-Rechnung - Zahlen Sie, wie Sie möchten, und behalten Sie den Überblick über Ihre Einkäufe in der Klarna-App.</li>\n<li>Direktzahlung (Zahlung direkt über deine Bank)</li>\n<li>PayPal</li>\n</ul>\n<p>Die angezeigten Zahlungsmöglichkeiten, die du an der Kasse auswählen kannst, sind diejenigen, die wir dir aufgrund deiner Bestelldaten anbieten können. Dies kann von den Adressangaben abhängen, die mit deinen hinterlegten Angaben übereinstimmen müssen. Wenn die Adressangaben nicht mit den hinterlegten übereinstimmen, können wir in der Regel nur Vorkasse anbieten.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926113.json","name":"Zahlung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926113-Zahlung","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842694.json","name":"Zahlung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842694-Zahlung","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong> KLICKEN SIE HIER,</strong></span></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166193,"label":"Woher weiß ich, wann meine Bestellung versandt wurde?","body":"<p data-start=\"1563\" data-end=\"1697\"><strong>Sie erhalten eine Versandbestätigung per E-Mail mit Ihren Bestelldaten und der Sendungsnummer, sobald Ihre Bestellung versendet wurde.</strong></p><p data-start=\"1699\" data-end=\"1766\">Falls Sie sie nicht finden, überprüfen Sie bitte Ihren Spam-Ordner.</p><p data-start=\"1768\" data-end=\"1941\">Wir bemühen uns, alle Bestellungen innerhalb von 1–2 Werktagen zu bearbeiten und zu versenden. In Stoßzeiten (z. B. Sales oder Feiertage) kann die Bearbeitung länger dauern.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"War meine Bestellung erfolgreich?","body":"<p><strong>Wenn du keine Bestellbestätigung unter deiner angegebenen E-Mail-Adresse findest, solltest du in deinem Spam-Ordner nachsehen, da E-Mails manchmal dort landen.</strong> Wenn du keine Bestätigung erhalten hast, bedeutet das nicht zwangsläufig, dass deine Bestellung nicht erfolgreich war. Bitte wende dich <a href=\"https://www.bjornborg.com/customer-service\">hier</a> an unser Customer Success Team, um sicherzugehen, bevor du eine weitere Bestellung aufgibst.</p>\n<p> </p>\n<p><strong>Sollte dir bei einem erfolglosen Bestellversuch ein Betrag in Rechnung gestellt/vorgemerkt worden sein, wird er dir innerhalb von 1–5 Tagen zurückerstattet. Also keine Sorge!</strong></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Behalte ich meinen Bonus, wenn ich etwas zurücksende?
","body":"<p><strong>Ja, du kannst deinen Bonusscheck bei einer Retoure behalten.</strong> Wir benachrichtigen dich per E-Mail, sobald deine Retoure bei uns eingegangen ist, und teilen dir dann deinen neuen Bonusscheck-Code mit.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Erstattung","body":"<p><strong>Wir erstatten Ihnen den Rücksendebetrag, sobald wir die Rücksendung erhalten und in unserem Lager in Schweden überprüft haben. Ab dem Zeitpunkt, an dem Sie das Paket verschickt haben, dauert es etwa 2 bis 4 Wochen</strong>. Die Rückerstattung des Rücksendebetrages erfolgt über die gleiche Zahlungsmethode, die Sie bei der Bestellung verwendet haben.<br><br><strong>Wenn Sie über Klarna bezahlt haben</strong></p><p>Wenn Ihre Rechnung innerhalb des Zeitrahmens für unsere Rücksendebearbeitung fällig ist, bitten wir Sie, entweder die Rechnung zu bezahlen oder Klarna zu kontaktieren, um das Fälligkeitsdatum zu verschieben. Sie können dies auch über die Klarna-App tun. Wenn Sie sich bereits für die Bezahlung Ihrer Rechnung entschieden haben, erstattet Klarna den Betrag für Ihren Kauf, sobald die Rücksendung von uns genehmigt wurde.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Wie kann ich sicher sein, dass meine Bestellung erfolgreich war?","body":"<p><strong>Nachdem du deine Bestellung aufgegeben hast, wirst du auf die Bestellbestätigungsseite weitergeleitet.</strong> Wir empfehlen dir, deine Bestellnummer zu speichern, für den Fall, dass du den Kundenservice wegen deiner Bestellung kontaktieren musst. Zudem erhältst du in der Regel innerhalb weniger Minuten eine Bestätigung per E-Mail. Wenn du deine Bestellbestätigung nicht in deinem Posteingang finden kannst, sieht bitte in deinem Spam-Ordner nach, da E-Mails manchmal dort landen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Mein Paket wurde zurückgeschickt, können Sie es erneut senden?","body":"<p>Leider können wir kein zurückgesandtes Paket erneut versenden. Wir werden Ihnen eine Rückerstattung ausstellen, sobald wir die Rücksendung erhalten haben.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Wie lange ist mein Bonusscheck gültig?
","body":"<p><strong>Dein Bonusscheck ist 6 Monate gültig.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Du kannst nicht bestellen?","body":"<div data-pm-slice=\"0 3 []\" data-en-clipboard=\"true\"><strong>Wenn Sie Probleme bei der Bestellung haben, versuchen Sie es bitte unten:</strong></div>\n<ul>\n<li>Versuchen Sie, die Seite zu aktualisieren oder die Bestellung mit einem anderen Gerät, beispielsweise einem Mobiltelefon oder Computer, aufzugeben.</li>\n<li>Wenn das Problem weiterhin besteht, versuchen Sie es mit einem anderen Browser. Generell ist unsere Website am besten mit Google Chrome als Browser kompatibel.</li>\n<li>Sie können auch eine alternative Zahlungsmethode ausprobieren. Wenn Sie zuvor versucht haben, mit einer Rechnung zu bestellen, können Sie stattdessen möglicherweise die Kartenzahlung ausprobieren, um zu sehen, ob dies hilft.</li>\n<li>Funktioniert immer noch nicht? <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLICKEN SIE HIER</strong></span></a> und kontaktieren Sie uns und wir helfen Ihnen!</li>\n</ul>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kann ich 2 Bestellungen kombinieren? ","body":"<p class=\"p1\"><strong>Leider ist es nicht möglich,</strong> 2 aufgegebene Bestellungen zu kombinieren. Diese werden in separaten Paketen verschickt.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Ab welchem Betrag erhalte ich einen Bonusscheck?","body":"<p>Für einen Bonusscheck musst du 1.000 <strong>Punkte erreichen = 100 €/100 $/100 £.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Lieferzeit.","body":"<p data-start=\"1901\" data-end=\"1984\"><strong>Deine Bestellung wird innerhalb von 1–2 Tagen versendet (1–3 Tage nach Feiertagen).</strong></p><p data-start=\"1986\" data-end=\"2095\">Die Standardlieferung dauert 3–10 Werktage (Mo–Fr) nach Versand aus unserem Lager in Schweden, je nach Markt.</p><p data-start=\"2097\" data-end=\"2255\">Alle Bestellungen sind über DHL nachverfolgbar. Du erhältst eine Sendungsnummer per E-Mail, sobald deine Bestellung versendet wurde.</p><p data-start=\"2257\" data-end=\"2356\">Lieferzeiten sind Schätzungen und können in Spitzenzeiten (z. B. Feiertage oder Sales) länger sein.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Meine Bestellung taucht in meinem Konto nicht auf.","body":"<p><strong>Die Bestellung siehst du erst in deinem Konto, wenn sie verschickt worden ist</strong>, vorausgesetzt, du warst bei der Bestellung angemeldet.<br><br></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Wie kann ich Bonuspunkte sammeln?","body":"<p>Als TEAM BORG Mitglied erhältst du bei jedem Einkauf 5 % Bonus. 
1 €/1 $/1 £ = 10 Punkte.
</p>\n<p>1.000 Punkte = 1 Gutschein über 5 €
</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444401601810,"label":"Was sagt der Mitgliedschaftsstatus aus?
","body":"<p>Beim Erstellen eines Bonus-Gutscheins werden pro Bonusscheck 1.000 Punkte abgezogen. Der Gesamtbonus, der deinen Mitgliedschaftsstatus bestimmt, bleibt jedoch erhalten.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Kann ich zu meiner Bestellung noch weitere Artikel hinzufügen?","body":"<p><strong>Ist eine Bestellung bereits aufgegeben, kann nichts mehr hinzugefügt werden.</strong></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444294372370,"label":"Kann ich die Lieferart ändern?","body":"<p>Aus technischen Gründen ist es leider nicht möglich, die Lieferart einer Bestellung nachträglich zu ändern.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360021073620,"label":"Ich möchte den Newsletter nicht mehr erhalten.","body":"<p><strong>Am Ende eines jeden Newsletters findest du einen Link, auf den du klicken kannst, um dich von unserem Newsletter abzumelden.</strong> Sollte dies nicht funktionieren, sende uns bitte hier im Widget eine Nachricht, damit wir dir weiterhelfen können.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Ich habe einen Rabattcode – wie löse ich ihn ein?","body":"<ol>\n<li>Geben Sie den gültigen Rabattcode beim Bezahlvorgang in das Feld ein.</li>\n<li>Klicke auf „Hinzufügen+“</li>\n<li>Prüfen Sie, ob der Gesamtbetrag Ihrer Bestellung entsprechend Ihrem Rabatt angepasst wurde.</li>\n<li>Fahre mit der Bezahlung fort</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Was gebe ich an der Kasse in das zweite Adressfeld ein?","body":"<p><strong>Zusätzlich zu den mit (*) gekennzeichneten Pflichtfeldern zu deiner Adresse kannst du im zweiten Adressfeld ergänzende Angaben machen</strong>, die bei der Zustellung eventuell hilfreich sein können. Beispiel:</p>\n<p>Firmenname<br>Apartmentnummer<br>c/o<br><br>Ist deine Adresse kurz und eindeutig, kannst du das Feld auch leer lassen, denn es ist kein Pflichtfeld.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Wie lange dauert eine Rücksendung?","body":"<p><strong>Die Rücksendung dauert ca. 2-4 Wochen.</strong></p><p>Rücksendungen werden zunächst an unser Rücksendezentrum in Deutschland versandt, bevor sie gemeinsam an unser endgültiges Bestimmungslager in Schweden gesendet werden. Der Tracking-Link wird erst angezeigt, wenn Ihre Rücksendung im deutschen Hub angekommen ist.</p><p> </p><p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Ich kann mich nicht bei meinem Konto anmelden","body":"<p><strong>Wenn Sie Ihr Passwort vergessen haben, klicken Sie in der rechten Ecke auf die kleine Figur.</strong><br>Unten finden Sie dann ein \"Passwort zurücksetzen\".<br><br>Wir schicken dir eine E-Mail an deine hinterlegte E-Mail-Adresse mit einem Link zum Zurücksetzen deines Passworts. Wenn du die E-Mail nicht in deinem Posteingang findest, dann sieh bitte in deinem Spam-Ordner nach. Es kann einige Minuten dauern, bis du die E-Mail erhältst.</p>\n<p>Bitte vergewissere dich, dass du dich auf der richtigen Länderseite befindest.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Ich habe vergessen, meinen Rabattcode einzulösen","body":"<p>Nachdem du deine Bestellung aufgegeben hast, können wir dir keinen Rabatt mehr gewähren.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"In meiner Lieferung fehlt ein Artikel.","body":"<p>Bitte kontaktiere uns, <a href=\"https://www.bjornborg.com/de/customer-service/#form\"><strong>KLICKEN SIE HIER</strong></a>. Dann kümmern wir uns um das Problem.</p>\n<p>Bitte gib deine Bestellnummer an, damit dein Fall schnell und effizient bearbeitet werden kann.</p>\n<p> </p>\n<p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Wie kann ich ein Konto erstellen?","body":"<p><strong>Ein Konto auf bjornborg.com zu erstellen, ist ganz einfach. Um deine Daten einzugeben, klicke einfach <a href=\"https://www.bjornborg.com/customer/account/login/\">hier</a> oder befolge die Anweisungen, wenn du eine Online-Bestellung aufgibst.</strong> Die Erstellung eines Kontos bietet dir eine sichere und bequeme Möglichkeit, einzukaufen, deine Bestellungen zu verfolgen und E-Mails zu deiner Bestellung zu erhalten.<br><br>Björn Borg schützt deine Daten. Bitte <a href=\"https://www.bjornborg.com/customer-service/privacy-policy\">klicke hier,</a> um dir unsere Datenschutzrichtlinie anzusehen. Dein eindeutiger Benutzername ist die E-Mail-Adresse, die du bei der Erstellung des Kontos und/oder bei der Bestellung verwendet hast.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Wie kann ich meine Sendung verfolgen?","body":"<p><strong>Sobald deine Sendung in den Versand gegangen ist, kannst du sie verfolgen:</strong></p><ul>\n<li data-list-item-id=\"e6b33432c0396c6ce92364b2cf8259eef\">\n<strong>DHL:</strong> Klicke auf den Link zur Sendungsverfolgung in der E-Mail mit den Versandangaben.</li>\n<li data-list-item-id=\"ec79503a823c7175a5e28432b4cfb3071\">Falls du weitere Informationen zu deiner Bestellung benötigst, wende dich bitte an unseren Kundenservice, <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLICKEN SIE HIER.</strong></a>\n</li>\n</ul>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kann ich einen Artikel in einem körperlich Shop zurückgeben?","body":"<p><strong>Wenn ein Artikel online bestellt wurde, kann er leider nicht in einem Shop vor Ort zurückgegeben werden.</strong> Die Rücksendung muss an uns zurückgeschickt werden.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Warum sollte ich ein Konto erstellen?","body":"<p><strong>Vorteile, die dich mit einem eigenen Konto auf bjornborg.com erwarten:</strong></p>\n<p>- Bestellverlauf</p>\n<p>- Schnellere und einfachere Bezahlung. Konfiguriere deine Rechnungs- und Versandinformationen, um Bestellungen ganz einfach abschließen zu können.</p>\n<p>- News und exklusive Angebote.</p>\n<p>Melde dich an, um per E-Mail über besondere Aktionen, Sales, neue Produkte, Geschenkideen und vieles mehr informiert zu werden! Melde dich <a href=\"https://www.bjornborg.com/de/customer/account/login/\" target=\"_self\" rel=\"undefined\">hier</a> an</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360021095259,"label":"Wie lautet eure Rückgaberichtlinie?","body":"<p><strong>Wir bieten eine 30-tägige Rückgaberecht an.<br><br></strong>Produkte, die du zurückschickst, müssen im gleichen Zustand sein wie bei Erhalt und müssen mit dem Originaletikett versehen sein. Unvollständige Rücksendungen oder Produkte, die getragen oder gewaschen wurden, nehmen wir nicht zurück und erstatten wir nicht. Unterwäsche und Badebekleidung können nur zurückgesendet werden, wenn sie sich ungeöffnet in der Originalverpackung befinden, ungetragen und in demselben Zustand wie bei der Lieferung sind und wenn keines der Etiketten entfernt wurde.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Lieferzeit während des Verkaufs und an Feiertagen.","body":"<p class=\"p1\"><strong>An Feiertagen und Wochenenden werden keine Pakete verschickt. </strong>An Feiertagen, im Sale und an Wochenenden kann die Lieferzeit für unsere Sendungen manchmal länger als normal sein.<br><br>Unser Lager ist an schwedischen Feiertagen geschlossen.</p>\n<p class=\"p1\"> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Wie kann ich einen Artikel zurücksenden?","body":"<p><strong>Wenn Sie eine Rückgabe vornehmen möchten</strong>, <a href=\"https://www.bjornborg.com/de/customer-service/returns/\">KLICKEN SIE HIER.</a><br><br><strong data-start=\"1278\" data-end=\"1301\">So funktioniert es:</strong></p><ol data-start=\"1306\" data-end=\"1465\">\n<li data-section-id=\"1mu5wcq\" data-start=\"1306\" data-end=\"1342\" data-list-item-id=\"e47789013f75fba30c9f0f687431d5161\">Rücksendung online registrieren</li>\n<li data-section-id=\"1ptgibg\" data-start=\"1345\" data-end=\"1389\" data-list-item-id=\"e9c53171f7cd3fae80fa197df3726b29c\">Artikel in Originalverpackung verpacken</li>\n<li data-section-id=\"53th6t\" data-start=\"1392\" data-end=\"1423\" data-list-item-id=\"e9c295d45f54a7bcf863d9d384490fee3\">Rücksendeetikett anbringen</li>\n<li data-section-id=\"15bvifd\" data-start=\"1426\" data-end=\"1461\" data-list-item-id=\"e153b613d7cad896cdd025ac807b6e69f\">Bei einer Abgabestelle abgeben</li>\n</ol><p data-start=\"1468\" data-end=\"1576\">⏱ <strong data-start=\"1470\" data-end=\"1495\">30 Tage Rückgaberecht</strong><br>💸 Rücksendekosten: €3,9<br>⏱ Rückerstattung: <strong data-start=\"1547\" data-end=\"1561\">2–4 Wochen</strong> nach Eingang</p><p data-start=\"1583\" data-end=\"1633\">❗ Unterwäsche muss unbenutzt und versiegelt sein</p><p> </p><p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Artikel umtauschen?","body":"<p><strong><a href=\"https://bjornborg.com/returns\">https://bjornborg.com/returns</a>Leider ist es uns nicht möglich, einen Umtausch in unserem Lager durchzuführen. </strong>Wenn Sie einen Artikel umtauschen möchten, bitten wir Sie, den Artikel, den Sie nicht behalten möchten, zurückzugeben und eine neue Bestellung für das gewünschte Produkt aufzugeben. <br><br>Für Rücksendeanweisungen <strong><a href=\"https://www.bjornborg.com/de/customer-service/returns/\" target=\"_self\">KLICKEN SIE HIER</a>.</strong></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Ich habe die falsche Adresse eingegeben.","body":"<p data-start=\"1807\" data-end=\"2051\"><strong>Wir können die Adresse nach einer Bestellung nicht mehr ändern. </strong>Wenn die Adresse falsch ist, geben Sie bitte eine neue Bestellung mit den korrekten Angaben auf und warten Sie, bis die ursprüngliche Bestellung zurückgesendet und erstattet wurde.<br><br><strong>Rücksendungen dauern in der Regel 3–6 Wochen, danach erfolgt eine Rückerstattung</strong>. Diese Richtlinie dient der Betrugsprävention und der Sicherheit der Kunden. Wir entschuldigen uns für die Unannehmlichkeiten.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Ich habe meine Bestellung mit einem Gutschein bezahlt, wie erhalte ich eine Rückerstattung?","body":"<p><strong>Wenn Sie Ihre Bestellung mit einem Gutschein bezahlt haben, wird Ihnen der Betrag in Form eines neuen Gutscheins in gleicher Höhe erstattet.</strong> Unser Kundenservice sendet Ihnen den Gutschein per E-Mail zu.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Eine Bestellung stornieren oder ändern.","body":"<p><strong>Leider ist es nicht möglich, eine aufgegebene Bestellung zu stornieren, hinzuzufügen oder zu ändern.</strong> Wenn Sie die falsche Größe bestellt haben, empfehlen wir stattdessen, den Artikel zurückzusenden und eine neue Bestellung in der richtigen Größe aufzugeben.</p>\n<p> </p>\n<p><strong>Sollten Sie Ihr Paket nicht rechtzeitig abholen können, wird es innerhalb von 10-14 Werktagen automatisch an uns zurückgeschickt.</strong> Sobald wir das Paket erhalten haben, erfolgt eine Rückerstattung.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Kann Unterwäsche zurückgeschickt werden?","body":"<p><strong>Unterwäsche kann nur zurückgesendet werden, wenn sie sich ungeöffnet in der Originalverpackung befindet,</strong> ungetragen und in demselben Zustand wie bei der Lieferung ist und wenn keines der Etiketten entfernt wurde.<br><br>Unterwäsche nehmen wir nicht zurück, wenn sie geöffnet und/oder anprobiert wurde.</p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":14},{"id":360021073080,"label":"Steuer/MwSt.","body":"<p data-start=\"570\" data-end=\"733\">Alle Bestellungen werden aus unserem Lager in Schweden versendet. Internationale Bestellungen können je nach Zielland lokalen Steuern und Zollgebühren unterliegen.</p><p data-start=\"735\" data-end=\"913\">Diese Gebühren werden von den Zollbehörden festgelegt und können je nach Bestellwert und Freibeträgen variieren. Sie können gelegentlich als zusätzliche Versandkosten erscheinen.</p><p data-start=\"915\" data-end=\"1022\">Darauf haben wir keinen Einfluss. Für weitere Informationen wenden Sie sich bitte an Ihr örtliches Zollamt.</p><p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":13},{"id":360009166493,"label":"Was soll ich machen, wenn ich meine Bestellung nicht erhalten habe?","body":"<p><strong>Wenn du deine Bestellung nach 10 Werktagen ab Versand noch nicht erhalten hast, überprüfe bitte zuerst die Sendungsverfolgung.</strong><br>Wenn es innerhalb von 10 Tagen keine Aktualisierungen gibt, kontaktiere uns bitte <a href=\"https://www.bjornborg.com/de/customer-service/\"><strong>Hier klicken.</strong></a><br> </p><p>Bestellungen, die aufgrund einer unvollständigen oder falschen Adresse oder aus anderen Gründen an uns zurückgesendet werden und nicht vom Abholpunkt abgeholt werden, werden nicht erneut versendet. Stattdessen erfolgt eine Rückerstattung, sobald die Bestellung in unserem Lager in Schweden eingegangen ist. Bitte beachte, dass die Versandkosten nicht erstattet werden.<br> </p><p>Wir empfehlen, eine neue Bestellung aufzugeben und sicherzustellen, dass die Adresse korrekt ist.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Versandkosten?","body":"<p><strong>Die Versandkosten betragen 4.00 €</strong>, alle Bestellungen über 80.00 € sind kostenlos.<strong><u><br></u></strong></p>\n<p>Die Lieferung erfolgt zu Ihnen nach Hause.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791320883730,"label":"Bereit zur Kasse zu gehen?","body":"<p data-start=\"4638\" data-end=\"4756\">Wenn Sie bereit sind zur Kasse zu gehen, öffnen Sie Ihre Shoppingbag, um Ihre Bestellung zu überprüfen und aufzugeben.</p><p data-start=\"4758\" data-end=\"4910\">Wenn Sie bereits Kunde sind und noch nicht in Ihr Konto eingeloggt sind, können Sie sich ganz einfach anmelden, sobald Sie Ihre E-Mail-Adresse eingeben.</p><p data-start=\"4912\" data-end=\"5123\">Neue Kunden werden gebeten, ein Kundenkonto zu erstellen. Dadurch können wir Ihnen den bestmöglichen Kundenservice bieten und Ihre zukünftigen Einkaufserlebnisse so einfach und reibungslos wie möglich gestalten.</p><p data-start=\"5125\" data-end=\"5197\">Geben Sie Ihre Adressdaten ein, um mit Versand und Zahlung fortzufahren.</p><p data-start=\"5199\" data-end=\"5384\">Wählen Sie Ihre bevorzugte Zahlungsmethode und klicken Sie anschließend auf <strong data-start=\"5275\" data-end=\"5297\">„Kauf abschließen“</strong>.<br>Eine Bestellbestätigung wird Ihnen innerhalb weniger Minuten per E-Mail zugesendet.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":33791007672466,"label":"Neu im online-shopping?","body":"<p data-start=\"2508\" data-end=\"2699\">Navigieren Sie auf der Website, indem Sie oben auf der Seite auf die Kategorien klicken. Wenn Sie nach etwas Bestimmtem suchen, können Sie ein Stichwort in das Suchfeld mit der Lupe eingeben.</p><p data-start=\"2701\" data-end=\"3033\">Wenn Sie durch unser Sortiment stöbern, klicken Sie auf einen Artikel, um zur jeweiligen Produktseite zu gelangen. Dort finden Sie Informationen zu verfügbaren Größen, Farben und detaillierten Produktangaben. Haben Sie etwas gefunden, das Ihnen gefällt? Wählen Sie eine Größe und legen Sie den Artikel in Ihre virtuelle Shoppingbag.</p><p data-start=\"3035\" data-end=\"3313\">Sie können Ihre Shoppingbag jederzeit aufrufen, indem Sie auf das Symbol oben rechts auf der Seite klicken. In der Shoppingbag können Sie Ihre Bestellung ändern, Rabattcodes hinzufügen, die voraussichtlichen Versandkosten einsehen und den Gesamtwert Ihrer Bestellung überprüfen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34007919874578,"label":"Mein Paket wurde zurückgeschickt, können Sie es erneut senden?","body":"<p>Leider können wir kein zurückgesandtes Paket erneut versenden. Wir werden Ihnen eine Rückerstattung ausstellen, sobald wir die Rücksendung erhalten haben.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34009585236114,"label":"Habt ihr eine Telefonnummer?","body":"<p>Das Customer Success Team von Björn Borg wickelt den gesamten Support per E-Mail ab. Wir bemühen uns, alle E-Mails innerhalb von zwei Werktagen (9-16 Uhr MEZ) zu beantworten.<br><br>Bei Fragen zu Ihrem laufenden Einkauf bei Björn Borg.com senden Sie bitte Ihre E-Mail über unser Widget in der Ecke „Hilfe?“. oder im untenstehenden Formular.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34009426003730,"label":"In meiner Lieferung fehlt ein Artikel.","body":"<p>Bitte kontaktiere uns, <a href=\"https://www.bjornborg.com/de/customer-service/#form\"><strong>KLICKEN SIE HIER</strong></a>. Dann kümmern wir uns um das Problem.</p><p>Bitte gib deine Bestellnummer an, damit dein Fall schnell und effizient bearbeitet werden kann.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34428841883282,"label":"Ich habe meine Rückerstattung für meine Retoure noch nicht erhalten.","body":"<p data-start=\"1696\" data-end=\"1860\"><strong data-start=\"1696\" data-end=\"1716\">Rückerstattungen</strong><br>Rückerstattungen erfolgen, nachdem die Rücksendung erhalten und geprüft wurde (2–4 Wochen). Die ursprüngliche Zahlungsmethode wird verwendet.<br><br><strong data-start=\"1862\" data-end=\"1898\">Wenn du mit Klarna bezahlt hast:</strong><br>Falls deine Rechnung fällig wird, bevor deine Rücksendung bearbeitet wurde, zahle sie bitte oder verlängere sie über Klarna. Wenn du bereits bezahlt hast, erstattet Klarna den Betrag, sobald deine Rücksendung genehmigt wurde.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34007450538514,"label":"Rücksendeetikett fehlt.","body":"<p>Wenn du deine Rücksendung auf unserer Website registriert hast, aber kein Rücksendeetikett erhalten hast, kannst du dich über <a href=\"http://www.bjornborg.com/returns\" data-start=\"1249\" data-end=\"1274\" target=\"_new\" rel=\"noopener\"><strong>www.bjornborg.com/returns</strong></a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><strong><a data-start=\"1249\" data-end=\"1274\" target=\"_new\" rel=\"noopener\"></a> </strong>einloggen und auf <strong data-start=\"1293\" data-end=\"1311\">„Anweisungen“</strong> klicken, um dein Etikett erneut herunterzuladen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34009884146578,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong> KLICKEN SIE HIER,</strong></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":34008391217298,"label":"Eine Bestellung stornieren oder ändern","body":"<p>Sobald eine Bestellung aufgegeben wurde, wird sie sofort bearbeitet, damit du dein Paket so schnell wie möglich erhältst. Daher ist es leider nicht möglich, etwas an deiner Bestellung zu stornieren, hinzuzufügen oder zu ändern.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34008125842834,"label":"Ich habe die falsche Adresse eingegeben.","body":"<p data-start=\"1318\" data-end=\"1512\"><strong>Wir können die Adresse nach einer Bestellung nicht ändern. </strong>Wenn sie falsch ist, geben Sie bitte eine neue Bestellung auf und warten Sie, bis die ursprüngliche zurückgesendet und erstattet wurde.</p><p data-start=\"1514\" data-end=\"1649\">Rücksendungen dauern 3–6 Wochen. Die Rückerstattung erfolgt nach Eingang der Retoure. Wir entschuldigen uns für die Unannehmlichkeiten.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34006742817938,"label":"Wo ist meine Bestellung?","body":"<p><strong>DHL</strong> – Pakete, die mit DHL verschickt werden, verfügen über eine Sendungsverfolgungsnummer und können direkt auf der Website von DHL verfolgt werden. Wenn Ihre Bestellung von unserem Lager in Schweden aus versandt wurde, haben wir Ihnen eine Lieferbestätigung mit Sendungsverfolgungsnummer und Anweisungen zur Sendungsverfolgung an die E-Mail-Adresse gesendet, die Sie bei der Bestellung angegeben haben. Wenn Sie es nicht in Ihrem Posteingang finden, sollten Sie Ihren Spam-Ordner überprüfen, da E-Mails manchmal dort landen.</p><p> </p><p><strong>Wenn Sie Ihre Bestellung nicht innerhalb von 7 Werktagen nach Lieferung erhalten haben, überprüfen Sie bitte die Sendungsverfolgungsnummer auf der DHL-Website.</strong> Wenn es innerhalb von 10 Tagen keine Updates bezüglich der Sendungsverfolgung gibt, <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLICKEN SIE HIER</strong></a>, um uns zu kontaktieren, damit wir Ihnen helfen können :)</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34006443949842,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong> KLICKEN SIE HIER,</strong></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34800052025362,"label":"Ich habe keine Antwort von Ihnen.","body":"<p>Wir antworten unseren Kunden immer innerhalb von 2 Werktagen. Wenn Sie keine Antwort von uns erhalten haben, überprüfen Sie bitte auch Ihren Spam-Alter. Schicken Sie uns eine neue E-Mail.<br><br>An Feiertagen haben wir geschlossen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34831744254994,"label":"Was soll ich machen, wenn ich meine Bestellung nicht erhalten habe?","body":"<p><strong>Wenn du deine Bestellung nach 10 Werktagen ab Versand noch nicht erhalten hast, überprüfe bitte zuerst die Sendungsverfolgung.</strong><br>Wenn es innerhalb von 10 Tagen keine Aktualisierungen gibt, kontaktiere uns bitte <a href=\"https://www.bjornborg.com/de/customer-service/\"><strong>Hier klicken.</strong></a><br> </p><p>Bestellungen, die aufgrund einer unvollständigen oder falschen Adresse oder aus anderen Gründen an uns zurückgesendet werden und nicht vom Abholpunkt abgeholt werden, werden nicht erneut versendet. Stattdessen erfolgt eine Rückerstattung, sobald die Bestellung in unserem Lager in Schweden eingegangen ist. Bitte beachte, dass die Versandkosten nicht erstattet werden.<br> </p><p>Wir empfehlen, eine neue Bestellung aufzugeben und sicherzustellen, dass die Adresse korrekt ist.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":35396163569042,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong> KLICKEN SIE HIER,</strong></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":35522001331474,"label":"Lieferzeit.","body":"<p data-start=\"1901\" data-end=\"1984\"><strong>Deine Bestellung wird innerhalb von 1–2 Tagen versendet (1–3 Tage nach Feiertagen).</strong></p><p data-start=\"1986\" data-end=\"2095\">Die Standardlieferung dauert 3–10 Werktage (Mo–Fr) nach Versand aus unserem Lager in Schweden, je nach Markt.</p><p data-start=\"2097\" data-end=\"2255\">Alle Bestellungen sind über DHL nachverfolgbar. Du erhältst eine Sendungsnummer per E-Mail, sobald deine Bestellung versendet wurde.</p><p data-start=\"2257\" data-end=\"2356\">Lieferzeiten sind Schätzungen und können in Spitzenzeiten (z. B. 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Wir empfehlen den Kauf der passenden „Ace Minishorts“.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":10049407052050,"label":"Ich habe keine Antwort von Ihnen.","body":"<p><strong>Wir antworten unseren Kunden immer innerhalb von 2 Werktagen.</strong> Wenn Sie keine Antwort von uns erhalten haben, überprüfen Sie bitte auch Ihren Spam-Alter. Schicken Sie uns eine neue E-Mail.<br><br>An Feiertagen haben wir geschlossen.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522652079122,"label":"Ist mein Abonnement abgelaufen?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">When you have created your subscription, you will be charged 0EUR. As soon as your order has been sent from our warehouse, you will receive an order confirmation email.</div>\n<div>If you have any further questions please contact us at customerservice@bjornborg.com.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/7522320187026.json","name":"Abonnement","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/7522237880722.json","name":"Abonnement","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522615111186,"label":"Wie kündige ich mein Abonnement?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">You can cancel your subscription at any time by contact us at customerservice@bjornborg.com.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/7522320187026.json","name":"Abonnement","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/7522237880722.json","name":"Abonnement","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522618877842,"label":"Wie oft erhalte ich die Boxershorts?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">You can choose to receive your boxers every month, every two months or every three months.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/7522320187026.json","name":"Abonnement","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/7522237880722.json","name":"Abonnement","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522600728466,"label":"Warum sollte ich ein Abonnement abschließen?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Sign up for our boxers subscription &amp; save up to 30%. With us, it's easy and convenient to sign up an subscription on our boxers. You can receive delivery every month, every two months, or every three months. Choose the option that suits you best.</div>\n<div>Your package contains 2 packs of boxers, choose between black and patterned boxers. Both options are Premium Cotton Stretch boxers, which is a favorite with flexible stretch and a perfect fit.</div>\n<div> </div>\n<div>Get started quickly, you just need to choose the size, product and how often you want to receive the boxers. Then you're up and running. A shipping cost of 4EUR is added.</div>\n<div>The subscription has no binding period, you can cancel your subscription at any time by sending an email to customerservice@bjornborg.com.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/7522320187026.json","name":"Abonnement","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/7522237880722.json","name":"Abonnement","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444474770962,"label":"Wie kann ich meinen Bonus einlösen?","body":"<p><strong>Wurde ein Bonus-Gutschein erstellt, findest du ihn an der Kasse, sofern du angemeldet bist.</strong>
Gibt es einen aktiven Bonusscheck, kannst du ihn unter dem Feld für den Rabattcode einlösen.
</p><p> </p><p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 747/570; width: 70.47%;\" src=\"https://bjornborg.zendesk.com/hc/article_attachments/34887194357906\" width=\"747\" height=\"570\"></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415072318354,"label":"Unterwäscheguide.","body":"<p class=\"p1\">Sie finden unseren Unterwäsche-Guide, wenn Sie<strong> </strong><a href=\"https://www.bjornborg.com/de/men/underwear-guide/\" target=\"_self\"><strong>HIER</strong></a><strong>.</strong></p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415066162066,"label":"Sports boxer","body":"<p class=\"p1\"><strong>Aus 90 % Polyester und 10 % Elasthan.</strong><br>Unsere Sports boxer ist so konstruiert, dass du an deine Grenzen gehen kannst.</p>\n<p class=\"p1\">Das federleichte, feuchtigkeitsableitende und leistungsstarke Material ermöglicht es dir, noch mehr zu leisten. Nicht, weil du es musst, sondern weil du es kannst.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"Der Rabattcode funktioniert nicht.","body":"<p class=\"p1\"><strong>Der Rabattcode funktioniert nicht,</strong> es kann sein, dass er nicht mit anderen Rabatten kombiniert werden kann.</p>\n<p class=\"p1\">Bei weiteren Fragen wenden Sie sich bitte an den Kundenservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415075728530.json","name":"Werbeaktionen","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415075728530-Werbeaktionen","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415071764242.json","name":"Werbeaktionen","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415071764242-Werbeaktionen","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Wodurch unterscheiden sich Organic/Premium cotton stretch boxer und Cotton stretch boxer?","body":"<p><strong>Organic/Premium Cotton Stretch-Boxershorts bestehen aus Baumwolle mit einem Gewicht von 190 g/m2.</strong></p><p>Unsere Baumwoll-Stretch-Boxershorts gibt es immer im 12er-, 10er-, 7er-, 5er- und 3er-Pack aus Baumwolle mit einem Gewicht von 170 g/m2. Das bedeutet, dass die Haptik und Elastizität der Basic-Produkte unterschiedlich wahrgenommen werden kann, vor allem wenn man es von den anderen Produkten mit etwas dickerer Qualität gewohnt ist.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Größentabelle Frau.","body":"<p>Größenübersetzung:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001928693.json","name":"Größentabelle","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001928693-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000855993.json","name":"Größentabelle","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000855993-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Haben Sie ein Gespräch?","body":"<p><strong>Sie finden unseren Chat, wenn Sie unten auf das Symbol „Hilfe“ klicken.</strong> Wenn wir nicht online sind, hilft Ihnen unser Chatbot so gut er kann.</p>\n<p>Sollte der Chat nicht zustande kommen, wenn Sie uns brauchen, können Sie uns gerne per E-Mail kontaktieren.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4402140704530,"label":"Warum kann ich den Artikel nicht in den Warenkorb legen?","body":"<p><strong>Wenn das Produkt nicht vorrätig ist, kann es nicht in den Warenkorb gelegt werden.</strong></p>\n<p>Wenn viele zufriedene Kunden gleichzeitig auf der Website sind, kann es vorkommen, dass der Bestand nicht schnell genug aktualisiert wird. Wir bemühen uns, allen unseren Kunden das bestmögliche Online-Einkaufserlebnis zu bieten. Es kann jedoch zu unerwarteten Verzögerungen, Lieferengpässen, Problemen bei der Bestellabwicklung und einer Vielzahl anderer Probleme kommen.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Ich möchte ein Produkt reklamieren, das ich nicht auf bjornborg.com gekauft habe.","body":"<p><strong>Um deine Reklamation zu bearbeiten, bitten wir dich, dich mit dem Shop in Verbindung zu setzen, in dem du den Artikel gekauft hast,</strong> da wir als Händler keine Reklamationen von Direktkunden abwickeln können. Reklamationen dieser Art müssen von der ursprünglichen Verkaufsstelle bearbeitet werden. Wende dich daher bitte an das entsprechende Geschäft, damit man dir dort weiterhelfen kann. Am besten gehst du direkt in das Geschäft oder schreibst eine E-Mail dorthin.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926253.json","name":"Behauptungen","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926253-Behauptungen","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854893.json","name":"Behauptungen","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854893-Behauptungen","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Können Boxershorts auch einzeln gekauft werden?","body":"<p><strong>Unserer Boxershorts werden nur so verkauft, wie du es auf der Website siehst.</strong> Es ist nicht möglich, eine bestimmte Farbe oder einen bestimmten Print einzeln zu kaufen, wenn das Produkt nicht einzeln verkauft wird.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Habt ihr eine Telefonnummer?","body":"<p>Das Customer Success Team von Björn Borg wickelt den gesamten Support per E-Mail ab. Wir bemühen uns, alle E-Mails innerhalb von zwei Werktagen (9-16 Uhr MEZ) zu beantworten.<br>Wenn du Fragen zu deinem aktuellen Einkauf auf Björn Borg.com hast, sende uns bitte eine E-Mail über unser „Hilfe?“-Widget rechts in der Ecke.</p>\n<p> </p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Wie kann ich euch kontaktieren?","body":"<p><strong>Senden Sie uns eine Anfrage über das Formular unten auf dieser Seite</strong> oder klicken Sie auf das kleine „Hilfe“-Symbol in der unteren Ecke.<br><br></p>\n<p>Unser Ziel ist es, alle E-Mails innerhalb von zwei Werktagen zu beantworten.</p>\n<p><br>Unsere Servicezeiten (MEZ):<br>Montag–Freitag 09:00 bis 16:00 Uhr<br>Samstag, Sonntag und schwedische Feiertage: Geschlossen</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360005660039.json","name":"Kontakt","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360003111259.json","name":"Kontakt","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Was spricht für Björn Borg-Produkte?","body":"<p><strong>Wir machen attraktive Sportkleidung für aktive Menschen.</strong> Diese Versprechen halten wir immer ein, da für uns Leistung, Passform und innovatives Design an erster Stelle stehen.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"Wann erhalte ich meinen Sale-Artikel?","body":"<p><strong>Am Black Friday: </strong>Aufgrund der vielen zufriedenen Kunden kann es zu längeren Lieferzeiten kommen.</p>\n<p> </p>\n<p><strong>Während der Ausverkaufszeit kann es zu unerwarteten Verzögerungen,</strong> Lagerengpässen und einer Vielzahl anderer Probleme kommen, die außerhalb unserer Kontrolle liegen. Wir tun alles, was wir können, um dies zu vermeiden. Weitere Informationen zu unseren Richtlinien im Online-Shop finden Sie in unseren AGB.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Entsprechen eure Größenangaben EU- oder US-Standards?","body":"<p><strong>Unsere Größen sind in EU-Standards angegeben.</strong></p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001928693.json","name":"Größentabelle","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001928693-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000855993.json","name":"Größentabelle","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000855993-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Wo ist meine Bestellung?","body":"<p><strong>DHL</strong> – Pakete, die mit DHL verschickt werden, verfügen über eine Sendungsverfolgungsnummer und können direkt auf der Website von DHL verfolgt werden. Wenn Ihre Bestellung von unserem Lager in Schweden aus versandt wurde, haben wir Ihnen eine Lieferbestätigung mit Sendungsverfolgungsnummer und Anweisungen zur Sendungsverfolgung an die E-Mail-Adresse gesendet, die Sie bei der Bestellung angegeben haben. Wenn Sie es nicht in Ihrem Posteingang finden, sollten Sie Ihren Spam-Ordner überprüfen, da E-Mails manchmal dort landen.</p>\n<p> </p>\n<p><strong>Wenn Sie Ihre Bestellung nicht innerhalb von 7 Werktagen nach Lieferung erhalten haben, überprüfen Sie bitte die Sendungsverfolgungsnummer auf der DHL-Website.</strong> Wenn es innerhalb von 10 Tagen keine Updates bezüglich der Sendungsverfolgung gibt, <span class=\"wysiwyg-underline\"><strong><a href=\"https://www.bjornborg.com/customer-service/#form\">KLICKEN SIE HIER</a></strong></span>, um uns zu kontaktieren, damit wir Ihnen helfen können :)</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Welche Größe ist die richtige für mich?","body":"<p><strong>Um die richtige Größe für dich zu finden, klicke bitte auf ein Produkt.</strong> Anschließend wird dir rechts neben dem Produktbild unsere Größentabelle angezeigt.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001928693.json","name":"Größentabelle","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001928693-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000855993.json","name":"Größentabelle","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000855993-Gr%C3%B6%C3%9Fentabelle","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Ich möchte einen Artikel zurückschicken, um ihn umzutauschen","body":"<p><strong>Umtausch im Zusammenhang mit einer Rücksendung an unser Lager ist leider nicht möglich.</strong> Wenn Sie einen Artikel umtauschen möchten, geben Sie bitte eine neue Bestellung auf. Aktionspreise können wir leider nicht auf Bestellungen außerhalb eines Aktionszeitraums anwenden.</p>\n<p> </p>\n<p><br>Bitte beachten Sie, dass Aktionen und Rabattcodes nur für neue Bestellungen gelten und nicht rückwirkend eingelöst werden können. Aktionspreise gelten nur für ausgewählte Produkte und solange der Vorrat reicht während des Aktionszeitraums.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Ich habe einen Rabattcode, den ich verwenden möchte, aber er funktioniert nicht","body":"<p>Rabattcodes können nicht auf bereits reduzierte Preise angewendet oder mit anderen Angeboten kombiniert werden.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Ich habe etwas gekauft, kurz bevor der Sale angefangen hat. Bekomme ich meine Bestellung zum Sale-Preis?","body":"<p>Um all unsere Kunden fair und gleich zu behandeln, leisten wir keine Ausgleichszahlungen für Produkte, die vor einem Sale erworben wurden.</p>\n<p>Sie können Ihre Bestellung zurücksenden, sofern sich Ihre Produkte noch in der Originalverpackung befinden und ungeöffnet sind, wenn es sich um Unterwäsche handelt.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/4415065899794.json","name":"Verkauf","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/4415065899794-Verkauf","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/4415065896722.json","name":"Verkauf","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/4415065896722-Verkauf","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Nachhaltigkeit","body":"<p><strong>Björn Borg aktiv an der Verringerung unseres CO2-Fußabdrucks sowie</strong> an der Sicherstellung guter Arbeitsbedingungen und der Achtung der Menschenrechte der Menschen, die unsere Produkte herstellen.<br>Einen vollständigen Überblick über unsere Arbeit im Bereich Nachhaltigkeit findest du unter<strong> <a href=\"https://www.bjornborg.com/sustainability/\" target=\"_self\" rel=\"undefined\">diesem Link</a>.</strong></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882654.json","name":"Nachhaltigkeit","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882654-Nachhaltigkeit","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854973.json","name":"Nachhaltigkeit","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854973-Nachhaltigkeit","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Wo finde ich eure Größentabelle?","body":"<p><strong>Um die richtige Größe für dich zu finden</strong>, klicke bitte auf ein Produkt. Anschließend wird dir rechts neben dem Produktbild unsere Größentabelle angezeigt.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Wie kann ich meine Björn Borg-Produkte waschen?","body":"<p><strong>Behandle deine Björn Borg-Produkte mit Liebe!</strong> Auf der Produktseite erhältst du Pflegetipps für deine neuen Lieblingsartikel. Generell sollte Baumwollunterwäsche nicht über 40 Grad gewaschen oder im Trockner getrocknet werden. Unsere Funktionsunterwäsche und Sportbekleidung sollte nicht über 30 Grad und mit Weichspüler gewaschen oder im Trockner getrocknet werden.</p>\n<p>Wir raten dir, die Waschanleitung in deinem Produkt durchzulesen, um genaue Pflegehinweise zu erhalten.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882574.json","name":"Produkte","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882574-Produkte","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854933.json","name":"Produkte","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854933-Produkte","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Ich möchte mein Produkt reklamieren. ","body":"<p><strong>Wenn dein Produkt beschädigt ist, musst du es reklamieren.</strong></p>\n<ol>\n<li>Gehe auf <a href=\"https://www.bjornborg.com/de/returns\" target=\"_self\" rel=\"undefined\">https://www.bjornborg.com/returns</a>\n</li>\n<li>Melde dich an, um Zugriff auf deine Bestellung zu haben</li>\n<li>Wähle den zu reklamierenden Artikel aus</li>\n<li>Lade ein Foto des beschädigten Produkts hoch und beschreibe genau, was das Problem ist</li>\n<li>Bitte schicke die Reklamation nicht an uns zurück</li>\n<li>Sobald unser Kundenservice deine Reklamation bearbeitet und genehmigt hat, werden wir dich kontaktieren und eine Rückerstattung vornehmen</li>\n</ol>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926253.json","name":"Behauptungen","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926253-Behauptungen","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854893.json","name":"Behauptungen","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854893-Behauptungen","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Welche Zahlungsmöglichkeiten gibt es?","body":"<p><strong>Um dir den Einkauf auf unserer Website zu erleichtern</strong>, bieten wir dir einen Großteil der gängigsten Zahlungsmethoden an.</p>\n<ul>\n<li>Kartenzahlung – Kredit- oder Debitkarte (Visa, Mastercard)</li>\n<li>Klarna-Rechnung - Zahlen Sie, wie Sie möchten, und behalten Sie den Überblick über Ihre Einkäufe in der Klarna-App.</li>\n<li>Direktzahlung (Zahlung direkt über deine Bank)</li>\n<li>PayPal</li>\n</ul>\n<p>Die angezeigten Zahlungsmöglichkeiten, die du an der Kasse auswählen kannst, sind diejenigen, die wir dir aufgrund deiner Bestelldaten anbieten können. Dies kann von den Adressangaben abhängen, die mit deinen hinterlegten Angaben übereinstimmen müssen. Wenn die Adressangaben nicht mit den hinterlegten übereinstimmen, können wir in der Regel nur Vorkasse anbieten.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926113.json","name":"Zahlung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926113-Zahlung","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842694.json","name":"Zahlung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842694-Zahlung","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong> KLICKEN SIE HIER,</strong></span></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166193,"label":"Woher weiß ich, wann meine Bestellung versandt wurde?","body":"<p data-start=\"1563\" data-end=\"1697\"><strong>Sie erhalten eine Versandbestätigung per E-Mail mit Ihren Bestelldaten und der Sendungsnummer, sobald Ihre Bestellung versendet wurde.</strong></p><p data-start=\"1699\" data-end=\"1766\">Falls Sie sie nicht finden, überprüfen Sie bitte Ihren Spam-Ordner.</p><p data-start=\"1768\" data-end=\"1941\">Wir bemühen uns, alle Bestellungen innerhalb von 1–2 Werktagen zu bearbeiten und zu versenden. In Stoßzeiten (z. B. Sales oder Feiertage) kann die Bearbeitung länger dauern.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"War meine Bestellung erfolgreich?","body":"<p><strong>Wenn du keine Bestellbestätigung unter deiner angegebenen E-Mail-Adresse findest, solltest du in deinem Spam-Ordner nachsehen, da E-Mails manchmal dort landen.</strong> Wenn du keine Bestätigung erhalten hast, bedeutet das nicht zwangsläufig, dass deine Bestellung nicht erfolgreich war. Bitte wende dich <a href=\"https://www.bjornborg.com/customer-service\">hier</a> an unser Customer Success Team, um sicherzugehen, bevor du eine weitere Bestellung aufgibst.</p>\n<p> </p>\n<p><strong>Sollte dir bei einem erfolglosen Bestellversuch ein Betrag in Rechnung gestellt/vorgemerkt worden sein, wird er dir innerhalb von 1–5 Tagen zurückerstattet. Also keine Sorge!</strong></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Behalte ich meinen Bonus, wenn ich etwas zurücksende?
","body":"<p><strong>Ja, du kannst deinen Bonusscheck bei einer Retoure behalten.</strong> Wir benachrichtigen dich per E-Mail, sobald deine Retoure bei uns eingegangen ist, und teilen dir dann deinen neuen Bonusscheck-Code mit.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Erstattung","body":"<p><strong>Wir erstatten Ihnen den Rücksendebetrag, sobald wir die Rücksendung erhalten und in unserem Lager in Schweden überprüft haben. Ab dem Zeitpunkt, an dem Sie das Paket verschickt haben, dauert es etwa 2 bis 4 Wochen</strong>. Die Rückerstattung des Rücksendebetrages erfolgt über die gleiche Zahlungsmethode, die Sie bei der Bestellung verwendet haben.<br><br><strong>Wenn Sie über Klarna bezahlt haben</strong></p><p>Wenn Ihre Rechnung innerhalb des Zeitrahmens für unsere Rücksendebearbeitung fällig ist, bitten wir Sie, entweder die Rechnung zu bezahlen oder Klarna zu kontaktieren, um das Fälligkeitsdatum zu verschieben. Sie können dies auch über die Klarna-App tun. Wenn Sie sich bereits für die Bezahlung Ihrer Rechnung entschieden haben, erstattet Klarna den Betrag für Ihren Kauf, sobald die Rücksendung von uns genehmigt wurde.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Wie kann ich sicher sein, dass meine Bestellung erfolgreich war?","body":"<p><strong>Nachdem du deine Bestellung aufgegeben hast, wirst du auf die Bestellbestätigungsseite weitergeleitet.</strong> Wir empfehlen dir, deine Bestellnummer zu speichern, für den Fall, dass du den Kundenservice wegen deiner Bestellung kontaktieren musst. Zudem erhältst du in der Regel innerhalb weniger Minuten eine Bestätigung per E-Mail. Wenn du deine Bestellbestätigung nicht in deinem Posteingang finden kannst, sieht bitte in deinem Spam-Ordner nach, da E-Mails manchmal dort landen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Mein Paket wurde zurückgeschickt, können Sie es erneut senden?","body":"<p>Leider können wir kein zurückgesandtes Paket erneut versenden. Wir werden Ihnen eine Rückerstattung ausstellen, sobald wir die Rücksendung erhalten haben.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Wie lange ist mein Bonusscheck gültig?
","body":"<p><strong>Dein Bonusscheck ist 6 Monate gültig.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Du kannst nicht bestellen?","body":"<div data-pm-slice=\"0 3 []\" data-en-clipboard=\"true\"><strong>Wenn Sie Probleme bei der Bestellung haben, versuchen Sie es bitte unten:</strong></div>\n<ul>\n<li>Versuchen Sie, die Seite zu aktualisieren oder die Bestellung mit einem anderen Gerät, beispielsweise einem Mobiltelefon oder Computer, aufzugeben.</li>\n<li>Wenn das Problem weiterhin besteht, versuchen Sie es mit einem anderen Browser. Generell ist unsere Website am besten mit Google Chrome als Browser kompatibel.</li>\n<li>Sie können auch eine alternative Zahlungsmethode ausprobieren. Wenn Sie zuvor versucht haben, mit einer Rechnung zu bestellen, können Sie stattdessen möglicherweise die Kartenzahlung ausprobieren, um zu sehen, ob dies hilft.</li>\n<li>Funktioniert immer noch nicht? <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLICKEN SIE HIER</strong></span></a> und kontaktieren Sie uns und wir helfen Ihnen!</li>\n</ul>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kann ich 2 Bestellungen kombinieren? ","body":"<p class=\"p1\"><strong>Leider ist es nicht möglich,</strong> 2 aufgegebene Bestellungen zu kombinieren. Diese werden in separaten Paketen verschickt.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Ab welchem Betrag erhalte ich einen Bonusscheck?","body":"<p>Für einen Bonusscheck musst du 1.000 <strong>Punkte erreichen = 100 €/100 $/100 £.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Lieferzeit.","body":"<p data-start=\"1901\" data-end=\"1984\"><strong>Deine Bestellung wird innerhalb von 1–2 Tagen versendet (1–3 Tage nach Feiertagen).</strong></p><p data-start=\"1986\" data-end=\"2095\">Die Standardlieferung dauert 3–10 Werktage (Mo–Fr) nach Versand aus unserem Lager in Schweden, je nach Markt.</p><p data-start=\"2097\" data-end=\"2255\">Alle Bestellungen sind über DHL nachverfolgbar. Du erhältst eine Sendungsnummer per E-Mail, sobald deine Bestellung versendet wurde.</p><p data-start=\"2257\" data-end=\"2356\">Lieferzeiten sind Schätzungen und können in Spitzenzeiten (z. B. Feiertage oder Sales) länger sein.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Meine Bestellung taucht in meinem Konto nicht auf.","body":"<p><strong>Die Bestellung siehst du erst in deinem Konto, wenn sie verschickt worden ist</strong>, vorausgesetzt, du warst bei der Bestellung angemeldet.<br><br></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Wie kann ich Bonuspunkte sammeln?","body":"<p>Als TEAM BORG Mitglied erhältst du bei jedem Einkauf 5 % Bonus. 
1 €/1 $/1 £ = 10 Punkte.
</p>\n<p>1.000 Punkte = 1 Gutschein über 5 €
</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444401601810,"label":"Was sagt der Mitgliedschaftsstatus aus?
","body":"<p>Beim Erstellen eines Bonus-Gutscheins werden pro Bonusscheck 1.000 Punkte abgezogen. Der Gesamtbonus, der deinen Mitgliedschaftsstatus bestimmt, bleibt jedoch erhalten.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Kann ich zu meiner Bestellung noch weitere Artikel hinzufügen?","body":"<p><strong>Ist eine Bestellung bereits aufgegeben, kann nichts mehr hinzugefügt werden.</strong></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444294372370,"label":"Kann ich die Lieferart ändern?","body":"<p>Aus technischen Gründen ist es leider nicht möglich, die Lieferart einer Bestellung nachträglich zu ändern.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360021073620,"label":"Ich möchte den Newsletter nicht mehr erhalten.","body":"<p><strong>Am Ende eines jeden Newsletters findest du einen Link, auf den du klicken kannst, um dich von unserem Newsletter abzumelden.</strong> Sollte dies nicht funktionieren, sende uns bitte hier im Widget eine Nachricht, damit wir dir weiterhelfen können.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Ich habe einen Rabattcode – wie löse ich ihn ein?","body":"<ol>\n<li>Geben Sie den gültigen Rabattcode beim Bezahlvorgang in das Feld ein.</li>\n<li>Klicke auf „Hinzufügen+“</li>\n<li>Prüfen Sie, ob der Gesamtbetrag Ihrer Bestellung entsprechend Ihrem Rabatt angepasst wurde.</li>\n<li>Fahre mit der Bezahlung fort</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Was gebe ich an der Kasse in das zweite Adressfeld ein?","body":"<p><strong>Zusätzlich zu den mit (*) gekennzeichneten Pflichtfeldern zu deiner Adresse kannst du im zweiten Adressfeld ergänzende Angaben machen</strong>, die bei der Zustellung eventuell hilfreich sein können. Beispiel:</p>\n<p>Firmenname<br>Apartmentnummer<br>c/o<br><br>Ist deine Adresse kurz und eindeutig, kannst du das Feld auch leer lassen, denn es ist kein Pflichtfeld.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Wie lange dauert eine Rücksendung?","body":"<p><strong>Die Rücksendung dauert ca. 2-4 Wochen.</strong></p><p>Rücksendungen werden zunächst an unser Rücksendezentrum in Deutschland versandt, bevor sie gemeinsam an unser endgültiges Bestimmungslager in Schweden gesendet werden. Der Tracking-Link wird erst angezeigt, wenn Ihre Rücksendung im deutschen Hub angekommen ist.</p><p> </p><p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Ich kann mich nicht bei meinem Konto anmelden","body":"<p><strong>Wenn Sie Ihr Passwort vergessen haben, klicken Sie in der rechten Ecke auf die kleine Figur.</strong><br>Unten finden Sie dann ein \"Passwort zurücksetzen\".<br><br>Wir schicken dir eine E-Mail an deine hinterlegte E-Mail-Adresse mit einem Link zum Zurücksetzen deines Passworts. Wenn du die E-Mail nicht in deinem Posteingang findest, dann sieh bitte in deinem Spam-Ordner nach. Es kann einige Minuten dauern, bis du die E-Mail erhältst.</p>\n<p>Bitte vergewissere dich, dass du dich auf der richtigen Länderseite befindest.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Ich habe vergessen, meinen Rabattcode einzulösen","body":"<p>Nachdem du deine Bestellung aufgegeben hast, können wir dir keinen Rabatt mehr gewähren.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"In meiner Lieferung fehlt ein Artikel.","body":"<p>Bitte kontaktiere uns, <a href=\"https://www.bjornborg.com/de/customer-service/#form\"><strong>KLICKEN SIE HIER</strong></a>. Dann kümmern wir uns um das Problem.</p>\n<p>Bitte gib deine Bestellnummer an, damit dein Fall schnell und effizient bearbeitet werden kann.</p>\n<p> </p>\n<p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Wie kann ich ein Konto erstellen?","body":"<p><strong>Ein Konto auf bjornborg.com zu erstellen, ist ganz einfach. Um deine Daten einzugeben, klicke einfach <a href=\"https://www.bjornborg.com/customer/account/login/\">hier</a> oder befolge die Anweisungen, wenn du eine Online-Bestellung aufgibst.</strong> Die Erstellung eines Kontos bietet dir eine sichere und bequeme Möglichkeit, einzukaufen, deine Bestellungen zu verfolgen und E-Mails zu deiner Bestellung zu erhalten.<br><br>Björn Borg schützt deine Daten. Bitte <a href=\"https://www.bjornborg.com/customer-service/privacy-policy\">klicke hier,</a> um dir unsere Datenschutzrichtlinie anzusehen. Dein eindeutiger Benutzername ist die E-Mail-Adresse, die du bei der Erstellung des Kontos und/oder bei der Bestellung verwendet hast.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Wie kann ich meine Sendung verfolgen?","body":"<p><strong>Sobald deine Sendung in den Versand gegangen ist, kannst du sie verfolgen:</strong></p><ul>\n<li data-list-item-id=\"e6b33432c0396c6ce92364b2cf8259eef\">\n<strong>DHL:</strong> Klicke auf den Link zur Sendungsverfolgung in der E-Mail mit den Versandangaben.</li>\n<li data-list-item-id=\"ec79503a823c7175a5e28432b4cfb3071\">Falls du weitere Informationen zu deiner Bestellung benötigst, wende dich bitte an unseren Kundenservice, <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLICKEN SIE HIER.</strong></a>\n</li>\n</ul>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kann ich einen Artikel in einem körperlich Shop zurückgeben?","body":"<p><strong>Wenn ein Artikel online bestellt wurde, kann er leider nicht in einem Shop vor Ort zurückgegeben werden.</strong> Die Rücksendung muss an uns zurückgeschickt werden.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Warum sollte ich ein Konto erstellen?","body":"<p><strong>Vorteile, die dich mit einem eigenen Konto auf bjornborg.com erwarten:</strong></p>\n<p>- Bestellverlauf</p>\n<p>- Schnellere und einfachere Bezahlung. Konfiguriere deine Rechnungs- und Versandinformationen, um Bestellungen ganz einfach abschließen zu können.</p>\n<p>- News und exklusive Angebote.</p>\n<p>Melde dich an, um per E-Mail über besondere Aktionen, Sales, neue Produkte, Geschenkideen und vieles mehr informiert zu werden! Melde dich <a href=\"https://www.bjornborg.com/de/customer/account/login/\" target=\"_self\" rel=\"undefined\">hier</a> an</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926273.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926273-Team-Borg-Mitgliedschaft","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854993.json","name":"Team Borg - Mitgliedschaft","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854993-Team-Borg-Mitgliedschaft","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360021095259,"label":"Wie lautet eure Rückgaberichtlinie?","body":"<p><strong>Wir bieten eine 30-tägige Rückgaberecht an.<br><br></strong>Produkte, die du zurückschickst, müssen im gleichen Zustand sein wie bei Erhalt und müssen mit dem Originaletikett versehen sein. Unvollständige Rücksendungen oder Produkte, die getragen oder gewaschen wurden, nehmen wir nicht zurück und erstatten wir nicht. Unterwäsche und Badebekleidung können nur zurückgesendet werden, wenn sie sich ungeöffnet in der Originalverpackung befinden, ungetragen und in demselben Zustand wie bei der Lieferung sind und wenn keines der Etiketten entfernt wurde.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Lieferzeit während des Verkaufs und an Feiertagen.","body":"<p class=\"p1\"><strong>An Feiertagen und Wochenenden werden keine Pakete verschickt. </strong>An Feiertagen, im Sale und an Wochenenden kann die Lieferzeit für unsere Sendungen manchmal länger als normal sein.<br><br>Unser Lager ist an schwedischen Feiertagen geschlossen.</p>\n<p class=\"p1\"> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Wie kann ich einen Artikel zurücksenden?","body":"<p><strong>Wenn Sie eine Rückgabe vornehmen möchten</strong>, <a href=\"https://www.bjornborg.com/de/customer-service/returns/\">KLICKEN SIE HIER.</a><br><br><strong data-start=\"1278\" data-end=\"1301\">So funktioniert es:</strong></p><ol data-start=\"1306\" data-end=\"1465\">\n<li data-section-id=\"1mu5wcq\" data-start=\"1306\" data-end=\"1342\" data-list-item-id=\"e47789013f75fba30c9f0f687431d5161\">Rücksendung online registrieren</li>\n<li data-section-id=\"1ptgibg\" data-start=\"1345\" data-end=\"1389\" data-list-item-id=\"e9c53171f7cd3fae80fa197df3726b29c\">Artikel in Originalverpackung verpacken</li>\n<li data-section-id=\"53th6t\" data-start=\"1392\" data-end=\"1423\" data-list-item-id=\"e9c295d45f54a7bcf863d9d384490fee3\">Rücksendeetikett anbringen</li>\n<li data-section-id=\"15bvifd\" data-start=\"1426\" data-end=\"1461\" data-list-item-id=\"e153b613d7cad896cdd025ac807b6e69f\">Bei einer Abgabestelle abgeben</li>\n</ol><p data-start=\"1468\" data-end=\"1576\">⏱ <strong data-start=\"1470\" data-end=\"1495\">30 Tage Rückgaberecht</strong><br>💸 Rücksendekosten: €3,9<br>⏱ Rückerstattung: <strong data-start=\"1547\" data-end=\"1561\">2–4 Wochen</strong> nach Eingang</p><p data-start=\"1583\" data-end=\"1633\">❗ Unterwäsche muss unbenutzt und versiegelt sein</p><p> </p><p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Artikel umtauschen?","body":"<p><strong><a href=\"https://bjornborg.com/returns\">https://bjornborg.com/returns</a>Leider ist es uns nicht möglich, einen Umtausch in unserem Lager durchzuführen. </strong>Wenn Sie einen Artikel umtauschen möchten, bitten wir Sie, den Artikel, den Sie nicht behalten möchten, zurückzugeben und eine neue Bestellung für das gewünschte Produkt aufzugeben. <br><br>Für Rücksendeanweisungen <strong><a href=\"https://www.bjornborg.com/de/customer-service/returns/\" target=\"_self\">KLICKEN SIE HIER</a>.</strong></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Ich habe die falsche Adresse eingegeben.","body":"<p data-start=\"1807\" data-end=\"2051\"><strong>Wir können die Adresse nach einer Bestellung nicht mehr ändern. </strong>Wenn die Adresse falsch ist, geben Sie bitte eine neue Bestellung mit den korrekten Angaben auf und warten Sie, bis die ursprüngliche Bestellung zurückgesendet und erstattet wurde.<br><br><strong>Rücksendungen dauern in der Regel 3–6 Wochen, danach erfolgt eine Rückerstattung</strong>. Diese Richtlinie dient der Betrugsprävention und der Sicherheit der Kunden. Wir entschuldigen uns für die Unannehmlichkeiten.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Ich habe meine Bestellung mit einem Gutschein bezahlt, wie erhalte ich eine Rückerstattung?","body":"<p><strong>Wenn Sie Ihre Bestellung mit einem Gutschein bezahlt haben, wird Ihnen der Betrag in Form eines neuen Gutscheins in gleicher Höhe erstattet.</strong> Unser Kundenservice sendet Ihnen den Gutschein per E-Mail zu.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Eine Bestellung stornieren oder ändern.","body":"<p><strong>Leider ist es nicht möglich, eine aufgegebene Bestellung zu stornieren, hinzuzufügen oder zu ändern.</strong> Wenn Sie die falsche Größe bestellt haben, empfehlen wir stattdessen, den Artikel zurückzusenden und eine neue Bestellung in der richtigen Größe aufzugeben.</p>\n<p> </p>\n<p><strong>Sollten Sie Ihr Paket nicht rechtzeitig abholen können, wird es innerhalb von 10-14 Werktagen automatisch an uns zurückgeschickt.</strong> Sobald wir das Paket erhalten haben, erfolgt eine Rückerstattung.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Kann Unterwäsche zurückgeschickt werden?","body":"<p><strong>Unterwäsche kann nur zurückgesendet werden, wenn sie sich ungeöffnet in der Originalverpackung befindet,</strong> ungetragen und in demselben Zustand wie bei der Lieferung ist und wenn keines der Etiketten entfernt wurde.<br><br>Unterwäsche nehmen wir nicht zurück, wenn sie geöffnet und/oder anprobiert wurde.</p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":14},{"id":360021073080,"label":"Steuer/MwSt.","body":"<p data-start=\"570\" data-end=\"733\">Alle Bestellungen werden aus unserem Lager in Schweden versendet. Internationale Bestellungen können je nach Zielland lokalen Steuern und Zollgebühren unterliegen.</p><p data-start=\"735\" data-end=\"913\">Diese Gebühren werden von den Zollbehörden festgelegt und können je nach Bestellwert und Freibeträgen variieren. Sie können gelegentlich als zusätzliche Versandkosten erscheinen.</p><p data-start=\"915\" data-end=\"1022\">Darauf haben wir keinen Einfluss. Für weitere Informationen wenden Sie sich bitte an Ihr örtliches Zollamt.</p><p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":13},{"id":360009166493,"label":"Was soll ich machen, wenn ich meine Bestellung nicht erhalten habe?","body":"<p><strong>Wenn du deine Bestellung nach 10 Werktagen ab Versand noch nicht erhalten hast, überprüfe bitte zuerst die Sendungsverfolgung.</strong><br>Wenn es innerhalb von 10 Tagen keine Aktualisierungen gibt, kontaktiere uns bitte <a href=\"https://www.bjornborg.com/de/customer-service/\"><strong>Hier klicken.</strong></a><br> </p><p>Bestellungen, die aufgrund einer unvollständigen oder falschen Adresse oder aus anderen Gründen an uns zurückgesendet werden und nicht vom Abholpunkt abgeholt werden, werden nicht erneut versendet. Stattdessen erfolgt eine Rückerstattung, sobald die Bestellung in unserem Lager in Schweden eingegangen ist. Bitte beachte, dass die Versandkosten nicht erstattet werden.<br> </p><p>Wir empfehlen, eine neue Bestellung aufzugeben und sicherzustellen, dass die Adresse korrekt ist.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Versandkosten?","body":"<p><strong>Die Versandkosten betragen 4.00 €</strong>, alle Bestellungen über 80.00 € sind kostenlos.<strong><u><br></u></strong></p>\n<p>Die Lieferung erfolgt zu Ihnen nach Hause.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791320883730,"label":"Bereit zur Kasse zu gehen?","body":"<p data-start=\"4638\" data-end=\"4756\">Wenn Sie bereit sind zur Kasse zu gehen, öffnen Sie Ihre Shoppingbag, um Ihre Bestellung zu überprüfen und aufzugeben.</p><p data-start=\"4758\" data-end=\"4910\">Wenn Sie bereits Kunde sind und noch nicht in Ihr Konto eingeloggt sind, können Sie sich ganz einfach anmelden, sobald Sie Ihre E-Mail-Adresse eingeben.</p><p data-start=\"4912\" data-end=\"5123\">Neue Kunden werden gebeten, ein Kundenkonto zu erstellen. Dadurch können wir Ihnen den bestmöglichen Kundenservice bieten und Ihre zukünftigen Einkaufserlebnisse so einfach und reibungslos wie möglich gestalten.</p><p data-start=\"5125\" data-end=\"5197\">Geben Sie Ihre Adressdaten ein, um mit Versand und Zahlung fortzufahren.</p><p data-start=\"5199\" data-end=\"5384\">Wählen Sie Ihre bevorzugte Zahlungsmethode und klicken Sie anschließend auf <strong data-start=\"5275\" data-end=\"5297\">„Kauf abschließen“</strong>.<br>Eine Bestellbestätigung wird Ihnen innerhalb weniger Minuten per E-Mail zugesendet.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":33791007672466,"label":"Neu im online-shopping?","body":"<p data-start=\"2508\" data-end=\"2699\">Navigieren Sie auf der Website, indem Sie oben auf der Seite auf die Kategorien klicken. Wenn Sie nach etwas Bestimmtem suchen, können Sie ein Stichwort in das Suchfeld mit der Lupe eingeben.</p><p data-start=\"2701\" data-end=\"3033\">Wenn Sie durch unser Sortiment stöbern, klicken Sie auf einen Artikel, um zur jeweiligen Produktseite zu gelangen. Dort finden Sie Informationen zu verfügbaren Größen, Farben und detaillierten Produktangaben. Haben Sie etwas gefunden, das Ihnen gefällt? Wählen Sie eine Größe und legen Sie den Artikel in Ihre virtuelle Shoppingbag.</p><p data-start=\"3035\" data-end=\"3313\">Sie können Ihre Shoppingbag jederzeit aufrufen, indem Sie auf das Symbol oben rechts auf der Seite klicken. In der Shoppingbag können Sie Ihre Bestellung ändern, Rabattcodes hinzufügen, die voraussichtlichen Versandkosten einsehen und den Gesamtwert Ihrer Bestellung überprüfen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001926013.json","name":"Aufträge","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001926013-Auftr%C3%A4ge","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854773.json","name":"Aufträge","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854773-Auftr%C3%A4ge","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34007919874578,"label":"Mein Paket wurde zurückgeschickt, können Sie es erneut senden?","body":"<p>Leider können wir kein zurückgesandtes Paket erneut versenden. Wir werden Ihnen eine Rückerstattung ausstellen, sobald wir die Rücksendung erhalten haben.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34009585236114,"label":"Habt ihr eine Telefonnummer?","body":"<p>Das Customer Success Team von Björn Borg wickelt den gesamten Support per E-Mail ab. Wir bemühen uns, alle E-Mails innerhalb von zwei Werktagen (9-16 Uhr MEZ) zu beantworten.<br><br>Bei Fragen zu Ihrem laufenden Einkauf bei Björn Borg.com senden Sie bitte Ihre E-Mail über unser Widget in der Ecke „Hilfe?“. oder im untenstehenden Formular.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34009426003730,"label":"In meiner Lieferung fehlt ein Artikel.","body":"<p>Bitte kontaktiere uns, <a href=\"https://www.bjornborg.com/de/customer-service/#form\"><strong>KLICKEN SIE HIER</strong></a>. Dann kümmern wir uns um das Problem.</p><p>Bitte gib deine Bestellnummer an, damit dein Fall schnell und effizient bearbeitet werden kann.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34428841883282,"label":"Ich habe meine Rückerstattung für meine Retoure noch nicht erhalten.","body":"<p data-start=\"1696\" data-end=\"1860\"><strong data-start=\"1696\" data-end=\"1716\">Rückerstattungen</strong><br>Rückerstattungen erfolgen, nachdem die Rücksendung erhalten und geprüft wurde (2–4 Wochen). Die ursprüngliche Zahlungsmethode wird verwendet.<br><br><strong data-start=\"1862\" data-end=\"1898\">Wenn du mit Klarna bezahlt hast:</strong><br>Falls deine Rechnung fällig wird, bevor deine Rücksendung bearbeitet wurde, zahle sie bitte oder verlängere sie über Klarna. Wenn du bereits bezahlt hast, erstattet Klarna den Betrag, sobald deine Rücksendung genehmigt wurde.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34007450538514,"label":"Rücksendeetikett fehlt.","body":"<p>Wenn du deine Rücksendung auf unserer Website registriert hast, aber kein Rücksendeetikett erhalten hast, kannst du dich über <a href=\"http://www.bjornborg.com/returns\" data-start=\"1249\" data-end=\"1274\" target=\"_new\" rel=\"noopener\"><strong>www.bjornborg.com/returns</strong></a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><strong><a data-start=\"1249\" data-end=\"1274\" target=\"_new\" rel=\"noopener\"></a> </strong>einloggen und auf <strong data-start=\"1293\" data-end=\"1311\">„Anweisungen“</strong> klicken, um dein Etikett erneut herunterzuladen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34009884146578,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong> KLICKEN SIE HIER,</strong></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":34008391217298,"label":"Eine Bestellung stornieren oder ändern","body":"<p>Sobald eine Bestellung aufgegeben wurde, wird sie sofort bearbeitet, damit du dein Paket so schnell wie möglich erhältst. Daher ist es leider nicht möglich, etwas an deiner Bestellung zu stornieren, hinzuzufügen oder zu ändern.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34008125842834,"label":"Ich habe die falsche Adresse eingegeben.","body":"<p data-start=\"1318\" data-end=\"1512\"><strong>Wir können die Adresse nach einer Bestellung nicht ändern. </strong>Wenn sie falsch ist, geben Sie bitte eine neue Bestellung auf und warten Sie, bis die ursprüngliche zurückgesendet und erstattet wurde.</p><p data-start=\"1514\" data-end=\"1649\">Rücksendungen dauern 3–6 Wochen. Die Rückerstattung erfolgt nach Eingang der Retoure. Wir entschuldigen uns für die Unannehmlichkeiten.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34006742817938,"label":"Wo ist meine Bestellung?","body":"<p><strong>DHL</strong> – Pakete, die mit DHL verschickt werden, verfügen über eine Sendungsverfolgungsnummer und können direkt auf der Website von DHL verfolgt werden. Wenn Ihre Bestellung von unserem Lager in Schweden aus versandt wurde, haben wir Ihnen eine Lieferbestätigung mit Sendungsverfolgungsnummer und Anweisungen zur Sendungsverfolgung an die E-Mail-Adresse gesendet, die Sie bei der Bestellung angegeben haben. Wenn Sie es nicht in Ihrem Posteingang finden, sollten Sie Ihren Spam-Ordner überprüfen, da E-Mails manchmal dort landen.</p><p> </p><p><strong>Wenn Sie Ihre Bestellung nicht innerhalb von 7 Werktagen nach Lieferung erhalten haben, überprüfen Sie bitte die Sendungsverfolgungsnummer auf der DHL-Website.</strong> Wenn es innerhalb von 10 Tagen keine Updates bezüglich der Sendungsverfolgung gibt, <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLICKEN SIE HIER</strong></a>, um uns zu kontaktieren, damit wir Ihnen helfen können :)</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34006443949842,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong> KLICKEN SIE HIER,</strong></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34800052025362,"label":"Ich habe keine Antwort von Ihnen.","body":"<p>Wir antworten unseren Kunden immer innerhalb von 2 Werktagen. Wenn Sie keine Antwort von uns erhalten haben, überprüfen Sie bitte auch Ihren Spam-Alter. Schicken Sie uns eine neue E-Mail.<br><br>An Feiertagen haben wir geschlossen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34831744254994,"label":"Was soll ich machen, wenn ich meine Bestellung nicht erhalten habe?","body":"<p><strong>Wenn du deine Bestellung nach 10 Werktagen ab Versand noch nicht erhalten hast, überprüfe bitte zuerst die Sendungsverfolgung.</strong><br>Wenn es innerhalb von 10 Tagen keine Aktualisierungen gibt, kontaktiere uns bitte <a href=\"https://www.bjornborg.com/de/customer-service/\"><strong>Hier klicken.</strong></a><br> </p><p>Bestellungen, die aufgrund einer unvollständigen oder falschen Adresse oder aus anderen Gründen an uns zurückgesendet werden und nicht vom Abholpunkt abgeholt werden, werden nicht erneut versendet. Stattdessen erfolgt eine Rückerstattung, sobald die Bestellung in unserem Lager in Schweden eingegangen ist. Bitte beachte, dass die Versandkosten nicht erstattet werden.<br> </p><p>Wir empfehlen, eine neue Bestellung aufzugeben und sicherzustellen, dass die Adresse korrekt ist.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":35396163569042,"label":"Ich habe meine Bestellbestätigung nicht erhalten","body":"<p><strong>Solltest du innerhalb weniger Minuten eine Bestellbestätigung erhalten.</strong> Wenn du keine E-Mail erhalten hast, dann sieh bitte in deinem Spam-Ordner nach. Wenn du keine Bestellbestätigung erhalten hast, ist es dennoch möglich, dass deine Bestellung bearbeitet wurde. Wir empfehlen dir daher, dich mit dem Kundenservice in Verbindung zu setzen, bevor du eine weitere Bestellung auf unserer Website aufgibst.<a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong> KLICKEN SIE HIER,</strong></a> um mit uns Kontakt aufzunehmen!</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001882454.json","name":"Versand & Lieferung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001882454-Versand-Lieferung","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000842794.json","name":"Versand & Lieferung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000842794-Versand-Lieferung","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":35522001331474,"label":"Lieferzeit.","body":"<p data-start=\"1901\" data-end=\"1984\"><strong>Deine Bestellung wird innerhalb von 1–2 Tagen versendet (1–3 Tage nach Feiertagen).</strong></p><p data-start=\"1986\" data-end=\"2095\">Die Standardlieferung dauert 3–10 Werktage (Mo–Fr) nach Versand aus unserem Lager in Schweden, je nach Markt.</p><p data-start=\"2097\" data-end=\"2255\">Alle Bestellungen sind über DHL nachverfolgbar. Du erhältst eine Sendungsnummer per E-Mail, sobald deine Bestellung versendet wurde.</p><p data-start=\"2257\" data-end=\"2356\">Lieferzeiten sind Schätzungen und können in Spitzenzeiten (z. B. Feiertage oder Sales) länger sein.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":34428885200530,"label":"Ich habe meine Rückerstattung für meine Retoure noch nicht erhalten.","body":"<p data-start=\"1696\" data-end=\"1860\"><strong data-start=\"1696\" data-end=\"1716\">Rückerstattungen</strong><br>Rückerstattungen erfolgen, nachdem die Rücksendung erhalten und geprüft wurde (2–4 Wochen). Die ursprüngliche Zahlungsmethode wird verwendet.<br><br><strong data-start=\"1862\" data-end=\"1898\">Wenn du mit Klarna bezahlt hast:</strong><br>Falls deine Rechnung fällig wird, bevor deine Rücksendung bearbeitet wurde, zahle sie bitte oder verlängere sie über Klarna. Wenn du bereits bezahlt hast, erstattet Klarna den Betrag, sobald deine Rücksendung genehmigt wurde.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":36136133006610,"label":"Warum kann ich den Artikel nicht in den Warenkorb legen?","body":"<p>Wenn viele zufriedene Kunden gleichzeitig auf der Website sind, kann es sein, dass der Lagerbestand manchmal nicht schnell genug aktualisiert werden kann. Wir setzen alles daran, allen unseren Kunden das bestmögliche Online-Einkaufserlebnis zu bieten, aber es kann zu unerwarteten Verzögerungen, Lieferengpässen, Problemen bei der Abwicklung von Bestellungen und einer Vielzahl anderer Probleme kommen. Das ist der Grund, warum ein Artikel möglicherweise nicht in den Warenkorb gelegt werden kann.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136073718674,"label":"Wann erhalte ich meinen Sale-Artikel?","body":"<p><strong>Am Black Friday: </strong>Aufgrund der vielen zufriedenen Kunden kann es zu längeren Lieferzeiten kommen.</p>\n<p> </p>\n<p><strong>Während der Ausverkaufszeit kann es zu unerwarteten Verzögerungen,</strong> Lagerengpässen und einer Vielzahl anderer Probleme kommen, die außerhalb unserer Kontrolle liegen. Wir tun alles, was wir können, um dies zu vermeiden. Weitere Informationen zu unseren Richtlinien im Online-Shop finden Sie in unseren AGB.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136009980434,"label":"Ich habe etwas gekauft, kurz bevor der Sale angefangen hat. Bekomme ich meine Bestellung zum Sale-Preis?","body":"<p>Um all unsere Kunden fair und gleich zu behandeln, leisten wir keine Ausgleichszahlungen für Produkte, die vor einem Sale erworben wurden.</p>\n<p>Sie können Ihre Bestellung zurücksenden, sofern sich Ihre Produkte noch in der Originalverpackung befinden und ungeöffnet sind, wenn es sich um Unterwäsche handelt.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/34005890568466.json","name":"Beliebte Artikel","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/34005890568466-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/34005768850322.json","name":"Beliebte Artikel","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/34005768850322-Beliebte-Artikel","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142875800082,"label":"Was ist das Widerrufsrecht?","body":"<p data-start=\"1495\" data-end=\"1851\">Das Widerrufsrecht bedeutet, dass Sie Ihren Online-Kauf innerhalb von 14 Tagen nach Erhalt Ihrer Bestellung ohne Angabe von Gründen widerrufen können. Dieses Recht ist durch die EU-Verbraucherschutzgesetzgebung geregelt. Nachdem Sie Ihren Widerruf eingereicht haben, erhalten Sie Anweisungen zur Rücksendung der Produkte und zur Erstattung des Kaufpreises.<span aria-hidden=\"true\"></span></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/sections/360001925973.json","name":"Rückgabe & Erstattung","locale":"de-de","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/de-de/sections/360001925973-R%C3%BCckgabe-Erstattung","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/de-de/categories/360000854733.json","name":"Rückgabe & Erstattung","locale":"de-de","html_url":"https://bjornborg.zendesk.com/hc/de-de/categories/360000854733-R%C3%BCckgabe-Erstattung","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142881169042,"label":"Was ist das Widerrufsrecht?","body":"<p data-start=\"1495\" data-end=\"1851\">Das Widerrufsrecht bedeutet, dass Sie Ihren Online-Kauf innerhalb von 14 Tagen nach Erhalt Ihrer Bestellung ohne Angabe von Gründen widerrufen können. 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