{
    "componentChunkName": "component---src-templates-customer-service-page-js",
    "path": "/faq/",
    "result": {"pageContext":{"page":{"external_id":"42969690","slug":"/faq/","type":"customerServicePage","data":{"id":42969690,"lang":"default","name":"FAQ","path":null,"slug":"faq","uuid":"a792fb51-d407-4b06-a61d-0673aebcf184","parent":{"id":42969620,"lang":"default","name":"Home","path":null,"slug":"pages","uuid":"137e8ab7-58c7-42ea-bf6c-fb4fad04d3d6","content":{"seo":[{"_uid":"00335fba-f817-4f9d-9060-a80ba62b4ddd","meta":{"_uid":"11a3f10c-4b3d-4470-86ac-b18b87050e08","title":"Kleding & Sportkleding - Officiële Shop","plugin":"seo_metatags","og_image":"","og_title":"","description":"De assortiment van Björn Borg trainingskleding, ondergoed, schoenen & tassen in onze online winkel. ✓ Gratis verzending vanaf €80 ✓ Snelle levering 1-3 dagen","twitter_image":"","twitter_title":"","og_description":"","twitter_description":""},"index":"index","follow":"follow","canonical":"","component":"seo"}],"_uid":"d1dfc805-048b-4f80-9a8a-e3144718ed36","banner":[{"_uid":"9091628b-a512-486e-a8d1-f74daf3c3ad1","link":{"id":"","url":"","linktype":"story","fieldtype":"multilink","cached_url":""},"text":"Fri frakt över 799 kr och 30 dagars retur","links":[],"theme":"black","component":"banner","paragraph":[{"_uid":"2c481b7d-e9af-46df-b03f-6ac856311b3c","text":{"type":"doc","content":[{"type":"paragraph","attrs":{"textAlign":null},"content":[{"text":"GRATIS VERZENDING VANAF €80 ","type":"text"}]},{"type":"paragraph","attrs":{"textAlign":null}}]},"component":"paragraph"}]}],"priority":"0","scrollTo":[],"component":"page","entryText":"","categories":[],"restrictTo":[],"heroContent":[{"tag":[{"tag":"Sporting Goods","_uid":"5ac33e4b-12fd-4ce8-a10b-1496c3cd948b","component":"tag"}],"_uid":"bfa0fd26-5e7c-4d2f-a4f2-f422d92a8a7f","links":[{"_uid":"41e58eb8-fe40-478f-8403-2d2978c1e4f6","buttons":[{"_uid":"4b62a54e-6b46-47ec-b2fd-b568d91a7e2f","link":{"id":"a6dfa3c4-eeab-481e-9f17-c7131da5f4eb","rel":"","url":"","title":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/nieuw-binnen"},"label":"HEREN","theme":"solid_red","follow":"follow","component":"linkButton"},{"_uid":"ccf08ac2-89b4-4c55-9444-bd03154f35fb","link":{"id":"c4576891-426f-4e79-9a79-5c16c85b56b8","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/dames/nieuw-binnen"},"label":"DAMES","theme":"solid_red","follow":"follow","component":"linkButton"}],"component":"buttons"}],"caption":[],"heading":[{"_uid":"e79880c1-8a4a-45e9-afeb-1839fe26d1d3","text":{"type":"doc","content":[{"type":"paragraph","attrs":{"textAlign":null},"content":[{"text":"De Training Edit","type":"text"}]}]},"type":"default","weight":"900","component":"headingModuleRichText"}],"anchorTag":[],"component":"flexibleModule","paragraph":[{"_uid":"a6ca454b-9555-4b41-b405-15d5b3e61379","text":{"type":"doc","content":[{"type":"paragraph","attrs":{"textAlign":null},"content":[{"text":"Kracht, focus en beweging – ontworpen voor elke trainingsvorm.","type":"text"}]}]},"component":"paragraph"}],"textColor":"white","backgroundMobile":[{"_uid":"3ade3378-bcf2-44a6-a6ba-adccab8a7288","size":"cover","image":{"id":140621454601458,"alt":"Woman in a sports bra and man in a \"Sporting Goods\" t-shirt stand together outdoors, smiling, near exercise equipment.","name":"","focus":"","title":"Björn Borg Training Collection- Sports Edit","source":"Björn Borg Spring/Summer 2026 Collection","filename":"https://imgs.bjornborg.com/images/2500x3333/1004c3afb0/ss26_borg_03_1034_mob.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Woman in a sports bra and man in a \"Sporting Goods\" t-shirt stand together outdoors, smiling, near exercise equipment.","title":"Björn Borg Training Collection- Sports Edit","source":"Björn Borg Spring/Summer 2026 Collection","copyright":"© Björn Borg"},"is_external_url":false},"overlay":"cover-light","position":"100% 50%","component":"backgroundImage"}],"textColorDesktop":"","backgroundDesktop":[{"_uid":"1c51165c-67fe-42c5-a818-843a8ba9f9bd","size":"cover","image":{"id":133571747785330,"alt":"Man and woman standing at an outdoor gym wearing training tops.","name":"","focus":"","title":"Breathable training tops designed for outdoor strength sessions.","source":"","filename":"https://imgs.bjornborg.com/images/8192x5464/29daeccbae/ss26_borg_03_1034.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Man and woman standing at an outdoor gym wearing training tops.","title":"Breathable training tops designed for outdoor strength sessions.","source":"","copyright":"© Björn Borg"},"is_external_url":false},"overlay":"cover-light","position":"50% 50%","component":"backgroundImage"}],"moduleMarginStyle":"default","contentVerticalAlignment":"bottom","contentHorizontalAlignment":"left"}],"pageContent":[{"_uid":"f0bcc407-739a-46c3-a281-540e11cab34f","heading":[{"_uid":"7ed2380e-2b0c-49e0-bc16-39322a636e2f","text":"SS26 Training Collectie","type":"default","component":"heading"}],"anchorTag":[],"component":"featuredItemPromotionModule","featuredItems":[{"_uid":"52695b29-5aff-43c5-85a6-072815ec5b93","icon":[],"link":{"id":"a9389748-7839-4b97-83e0-f938ad8ab6b3","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/ondergoed/"},"label":"Ondergoed","media":[{"_uid":"d65e18b6-856a-4623-98b1-e0b7a24ea69c","size":"cover","image":{"id":133254830802145,"alt":"Man wearing blue underwear standing on a balcony","name":"","focus":"","title":"Björn Borg SS26 Underwear – Men’s summer view","source":"","filename":"https://imgs.bjornborg.com/images/5357x8032/07e4a13e3e/bjorn-borg-ss26-uw-mens-blue-boxer-balcony-jpg.jpg","copyright":"","fieldtype":"asset","meta_data":{"alt":"Man wearing blue underwear standing on a balcony","title":"Björn Borg SS26 Underwear – Men’s summer view","source":"","copyright":""},"is_external_url":false},"overlay":"none","position":"50% 50%","component":"backgroundImage"}],"follow":"follow","component":"featuredItem","iconColor":"black"},{"_uid":"23dc3d4e-429f-4086-b850-76280ad5670d","icon":[],"link":{"id":"988f4cfa-c4f7-4c72-9df2-27b878f4d4e8","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/dames/kleding/bh-s"},"label":"Sport-bh’s","media":[{"_uid":"0ad9b5dd-5734-4b55-8bdb-bfc8950f1adb","size":"cover","image":{"id":136476500535321,"alt":"Woman in athletic wear loading a barbell with weights outdoors, background features greenery and exercise equipment.","name":"","focus":"","title":"","source":"Björn Borg Spring/Summer 2026 Collection","filename":"https://imgs.bjornborg.com/images/5343x8010/087ab5f89c/ss26_borg_03_0001.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Woman in athletic wear loading a barbell with weights outdoors, background features greenery and exercise equipment.","title":"","source":"Björn Borg Spring/Summer 2026 Collection","copyright":"© Björn Borg"},"is_external_url":false},"overlay":"none","position":"50% 50%","component":"backgroundImage"}],"follow":"follow","component":"featuredItem","iconColor":"black"},{"_uid":"b729afb1-daa6-47e4-bba0-43164522f996","icon":[],"link":{"id":"6fe69cc3-4763-4095-a3d8-9316a6579c67","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/kleding/shorts"},"label":"Shorts","media":[{"_uid":"faa6c1c8-362f-4045-8b0d-dba1559747e7","size":"cover","image":{"id":133571747781233,"alt":"Man resting on gym equipment wearing blue training shorts.","name":"","focus":"","title":"Flexible training shorts built to support high-intensity movement.","source":"","filename":"https://imgs.bjornborg.com/images/5357x8032/e707a75497/ss26_borg_03_0238.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Man resting on gym equipment wearing blue training shorts.","title":"Flexible training shorts built to support high-intensity movement.","source":"","copyright":"© Björn Borg"},"is_external_url":false},"overlay":"none","position":"50% 50%","component":"backgroundImage"}],"follow":"follow","component":"featuredItem","iconColor":"black"},{"_uid":"2722c06c-7ecb-44d8-86cc-ca8ddf4661d7","icon":[],"link":{"id":"6a35cc79-d992-4fbf-a352-33be5da2408e","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/dames/kleding/tights"},"label":"Tights","media":[{"_uid":"e2ddd983-7bae-43ef-a1f9-4bd3808f4cc3","size":"cover","image":{"id":136476500531224,"alt":"Woman in athletic wear doing a hanging leg raise outdoors, with a focused expression. Trees and cloudy sky in the background.","name":"","focus":"","title":"Björn Borg Flare Tights and Soft top","source":"Björn Borg Spring/Summer 2026 Collection","filename":"https://imgs.bjornborg.com/images/5464x8192/692492c7d6/ss26_borg_03_0039.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Woman in athletic wear doing a hanging leg raise outdoors, with a focused expression. Trees and cloudy sky in the background.","title":"Björn Borg Flare Tights and Soft top","source":"Björn Borg Spring/Summer 2026 Collection","copyright":"© Björn Borg"},"is_external_url":false},"overlay":"none","position":"50% 50%","component":"backgroundImage"}],"follow":"follow","component":"featuredItem","iconColor":"black"}],"moduleMarginStyle":"default"},{"_uid":"aab1a8cf-d1d8-4c50-951f-6bddca86c16c","columns":[{"tag":[],"_uid":"5048fe70-bcce-4190-95bc-ed439e974492","links":[{"_uid":"6f24f446-6133-4942-a16b-f801e6ff5458","link":{"id":"4b1470a0-0fd9-4b4f-803c-6b160cacd9ae","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/kleding/gym-tanktops"},"label":"SHOP NU","theme":"solid_red","component":"wrapperLinkWithButton"}],"caption":[],"heading":[{"_uid":"56ce6ad6-30b6-4712-a555-d2150995cea8","text":"Trainingstops","type":"default","component":"heading"}],"anchorTag":[],"component":"flexibleModule","paragraph":[],"textColor":"white","backgroundMobile":[{"_uid":"f4ad7c09-2a30-4ea8-90fd-4fe635b6bb3c","image":{"id":133570580834692,"alt":"Woman seen from behind wearing a black cropped training top and leggings.","name":"","focus":"","title":"A streamlined training set designed for comfort and freedom of movement.","source":"","filename":"https://imgs.bjornborg.com/images/4494x6887/06118cfed3/ss26_borg_01_1237.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Woman seen from behind wearing a black cropped training top and leggings.","title":"A streamlined training set designed for comfort and freedom of movement.","source":"","copyright":"© Björn Borg"},"is_external_url":false},"component":"backgroundImage"}],"textColorDesktop":"","backgroundDesktop":[],"moduleMarginStyle":"default","contentVerticalAlignment":"bottom","contentHorizontalAlignment":"left"},{"tag":[],"_uid":"9b147392-5e07-4f02-b596-788a626db1f8","links":[{"_uid":"d7328e61-d2e3-4ae4-83a0-fa4ae52e2705","link":{"id":"507c6b31-57e8-4293-8d24-dd699183b92a","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/activity/fitness-training"},"component":"wrapperLink"}],"caption":[],"heading":[],"anchorTag":[],"component":"flexibleModule","paragraph":[],"textColor":"white","backgroundMobile":[{"_uid":"52467f5b-cb43-4938-9911-228f58eabbbc","image":{"id":136479170943217,"alt":"Collage of a person in sportswear, including a hoodie and blue shorts. Nearby, a hoodie, sneakers, and earphones are laid out. Text: \"SPORTING GOODS EDIT.\"","name":"","focus":"","title":"","source":"Björn Borg Spring/Summer 2026 Collection","filename":"https://imgs.bjornborg.com/images/2500x3333/5a8a944df4/mobile_02.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Collage of a person in sportswear, including a hoodie and blue shorts. Nearby, a hoodie, sneakers, and earphones are laid out. Text: \"SPORTING GOODS EDIT.\"","title":"","source":"Björn Borg Spring/Summer 2026 Collection","copyright":"© Björn Borg"},"is_external_url":false},"component":"backgroundImage"}],"textColorDesktop":"","backgroundDesktop":[],"moduleMarginStyle":"default","contentVerticalAlignment":"center","contentHorizontalAlignment":"center"},{"tag":[],"_uid":"59497554-fcae-4802-bdaa-6fd052b56ef4","links":[{"_uid":"c9b4475d-71ca-422c-a743-d7ceab24431e","link":{"id":"66496f36-e717-43bd-8933-8c897170a2e1","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/kleding/t-shirts"},"label":"SHOP NU","theme":"solid_red","component":"wrapperLinkWithButton"}],"caption":[],"heading":[{"_uid":"c7e9e7f5-df00-4ddd-89ef-c0884465e3c6","text":"Training T-shirts","type":"default","component":"heading"}],"anchorTag":[],"component":"flexibleModule","paragraph":[],"textColor":"white","backgroundMobile":[{"_uid":"8e160383-ec76-4190-bd6d-19f79d6470c7","image":{"id":136479170898160,"alt":"Man in a blue shirt leans forward, arms resting, appearing focused and slightly tired, with a cloudy sky in the background.","name":"","focus":"","title":"","source":"Björn Borg Spring/Summer 2026 Collection","filename":"https://imgs.bjornborg.com/images/2500x3333/6b41685569/mobile_01.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Man in a blue shirt leans forward, arms resting, appearing focused and slightly tired, with a cloudy sky in the background.","title":"","source":"Björn Borg Spring/Summer 2026 Collection","copyright":"© Björn Borg"},"is_external_url":false},"overlay":"cover-light","position":"","component":"backgroundImage"}],"textColorDesktop":"","backgroundDesktop":[],"moduleMarginStyle":"default","contentVerticalAlignment":"bottom","contentHorizontalAlignment":"left"}],"component":"threeColumnsLayout","moduleMarginStyle":"default","switchToFullWidth":false},{"_uid":"3eea4b07-515e-4045-a099-1f7eae48ec98","columns":[{"tag":[{"tag":"Support that works as hard as you do","_uid":"6704d246-01d1-4213-9f1e-425b86c85987","component":"tag"}],"_uid":"89c5cf5d-df65-47eb-88b7-8c708765441e","links":[{"_uid":"c9d6ebcf-fcef-4e8a-863f-a38b431fe195","link":{"id":"637771c7-bdfb-4dbd-983a-afc5e7490d18","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/ondergoed/sports-boxers"},"label":"SHOP NU","theme":"solid_red","component":"wrapperLinkWithButton"}],"caption":[],"heading":[{"_uid":"b5328e1c-271e-4b40-a5af-79f255a3ddc8","text":"Sportondergoed","type":"default","component":"heading"}],"anchorTag":[],"component":"flexibleModule","paragraph":[{"_uid":"93d0d92c-a372-45a2-9621-9cbdc87e2fcb","text":{"type":"doc","content":[{"type":"paragraph","attrs":{"textAlign":null},"content":[{"text":"Ondersteuning die net zo hard werkt als jij","type":"text"}]}]},"component":"paragraph"}],"textColor":"white","backgroundMobile":[{"_uid":"fc5f8658-2ae1-4d98-93c8-53e1c142695a","image":{"id":133574194723883,"alt":"Man standing outdoors wearing dark blue sports underwear.","name":"","focus":"","title":"Supportive performance underwear designed to move with you during training.","source":"","filename":"https://imgs.bjornborg.com/images/5357x8032/681c8a6c61/ss26_suw_01_0201.jpg","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Man standing outdoors wearing dark blue sports underwear.","title":"Supportive performance underwear designed to move with you during training.","source":"","copyright":"© Björn Borg"},"is_external_url":false},"component":"backgroundImage"}],"textColorDesktop":"","backgroundDesktop":[],"moduleMarginStyle":"default","contentVerticalAlignment":"bottom","contentHorizontalAlignment":"left"},{"_uid":"fa3ba08c-a2e4-4d16-9890-72e947e4c63c","links":[{"_uid":"94156936-2624-405e-9a18-3417d0767a91","link":{"id":"a6dfa3c4-eeab-481e-9f17-c7131da5f4eb","url":"","linktype":"story","fieldtype":"multilink","cached_url":"nl/pages/heren/nieuw-binnen"},"component":"wrapperLink"}],"caption":[{"_uid":"6760d64f-37b2-4574-955a-0ee355de4d0e","caption":"Ontworpen voor wie trainen als een manier van leven ziet.","component":"caption"}],"anchorTag":[],"component":"backgroundMediaModule","textColor":"white","backgroundMobile":[{"_uid":"bedb2a68-4ec8-487a-b369-381e721f6171","video":{"id":138233675787474,"alt":"Men in training clothing shorts doing push ups","name":"","focus":"","title":"","source":"","filename":"https://assets.bjornborg.com/x/da083f3897/video_02.mp4","copyright":"© Björn Borg","fieldtype":"asset","meta_data":{"alt":"Men in training clothing shorts doing push ups","title":"","source":"","copyright":"© Björn Borg"},"is_external_url":false},"overlay":"none","component":"backgroundVideo"}],"textColorDesktop":"","backgroundDesktop":[],"moduleMarginStyle":"default"}],"component":"twoColumnsLayout","moduleMarginStyle":"default","switchToFullWidth":false,"switchDesktopOrder":false},{"_uid":"5b18717b-74c3-4cae-bd2e-5258d4926f7e","heading":[],"anchorTag":[],"component":"flowboxModule","productId":"","flowboxKey":"xyh_De6XREexWo9Fxyu6aQ","moduleMarginStyle":"s"}],"previewImage":{"id":null,"alt":null,"name":"","focus":null,"title":null,"source":null,"filename":"","copyright":null,"fieldtype":"asset","meta_data":[]},"mediaVertical":[],"mediaHorizontal":[],"heroHeightSettingMobile":"50vh","heroHeightSettingDesktop":"100vh","deactivateFooterNewsletter":false},"group_id":"4e498899-b725-4443-97e3-7366ac1a4fa3","position":-350,"tag_list":[],"full_slug":"nl/pages/","meta_data":null,"parent_id":42969618,"alternates":[{"id":108729307,"name":"Home","slug":"pages","full_slug":"dk/pages/","is_folder":false,"parent_id":108729259,"published":true,"url":"dk/pages/"},{"id":42969394,"name":"Hem","slug":"pages","full_slug":"sv/pages/","is_folder":false,"parent_id":42969368,"published":true,"url":"sv/pages/"},{"id":108726564,"name":"Home","slug":"pages","full_slug":"fr/pages/","is_folder":false,"parent_id":108726516,"published":true,"url":"fr/pages/"},{"id":42969520,"name":"Home","slug":"pages","full_slug":"en/pages/","is_folder":false,"parent_id":42969494,"published":true,"url":"en/pages/"},{"id":87203323263650,"name":"Home","slug":"pages","full_slug":"no/pages/","is_folder":false,"parent_id":87203212352090,"published":true,"url":"no/pages/"},{"id":77994687,"name":"Home","slug":"pages","full_slug":"de/pages/","is_folder":false,"parent_id":77994643,"published":true,"url":"de/pages/"},{"id":247836053,"name":"Home","slug":"pages","full_slug":"es/pages/","is_folder":false,"parent_id":247836008,"published":true,"url":"es/pages/"}],"created_at":"2021-03-24T09:14:07.820Z","release_id":null,"updated_at":"2026-02-16T11:19:47.634Z","is_startpage":true,"published_at":"2026-02-16T11:19:47.616Z","sort_by_date":null,"translated_slugs":null,"default_full_slug":null,"first_published_at":"2020-09-29T20:49:42.000Z","url":"/"},"content":{"seo":[{"_uid":"41ac2b2e-fcc9-4e63-975b-ccff42e46037","meta":{"_uid":"30f2014a-5d89-4c2f-a6fe-8a8f68fdefaf","title":"Customer service | Björn Borg ","plugin":"seo_metatags","og_image":"","og_title":"","description":"","twitter_image":"","twitter_title":"","og_description":"","twitter_description":""},"index":"index","follow":"follow","canonical":"","component":"seo"}],"_uid":"7c8b42a8-3ffc-4a90-9fa7-18a18b8d4ed4","title":"Hulp & contact","ctaItems":[{"_uid":"b594cd24-4ddc-4012-bf23-db518e626976","label":"Wat zijn mijn betaalmethodes?","component":"ctaItem","textColor":"white","background":[{"_uid":"5139bad3-c36c-400c-bdf9-33fee478c450","size":"cover","image":{"id":2194434,"alt":null,"name":"","focus":null,"title":null,"filename":"https://imgs.bjornborg.com/images/3549x2661/33998826f4/m_stilleben_28_042.jpg","copyright":null,"fieldtype":"asset"},"position":"50% 50%","component":"backgroundImage"}],"linkedQuestion":"wat-zijn-mijn-betaalmethodes"},{"_uid":"2eee36c7-8ab7-49e8-963d-8bfdf40ba392","label":"Wanneer ontvang ik mijn bestelling?","component":"ctaItem","textColor":"white","background":[{"_uid":"990726b9-1932-4046-94a0-be6fd1d20f85","size":"cover","image":{"id":2194432,"alt":null,"name":"","focus":null,"title":null,"filename":"https://imgs.bjornborg.com/images/2661x3549/13d3db4277/m_center_loc_18_256.jpg","copyright":null,"fieldtype":"asset"},"position":"50% 50%","component":"backgroundImage"}],"linkedQuestion":"wanneer-ontvang-ik-mijn-bestelling"},{"_uid":"ff78849d-3d31-4988-9ac0-7efb75da808f","label":"Waar kan ik jullie maattabel vinden?","component":"ctaItem","textColor":"white","background":[{"_uid":"ce2e540b-3a97-43d5-9109-acd0176959f6","size":"cover","image":{"id":2194430,"alt":null,"name":"","focus":null,"title":null,"filename":"https://imgs.bjornborg.com/images/2661x3549/d9d74f16e7/m_center_07_188.jpg","copyright":null,"fieldtype":"asset"},"position":"50% 50%","component":"backgroundImage"}],"linkedQuestion":"waar-kan-ik-jullie-maattabel-vinden"}],"faqItems":[{"id":26048555173394,"label":"Retourkosten","body":"<p><strong>Er geldt een retourkost van 3,95 EUR.</strong></p><p>Als je niet helemaal tevreden bent met je bestelling, heb je 30 dagen vanaf de ontvangstdatum om deze te retourneren. De artikelen moeten in originele staat zijn, met alle labels nog bevestigd.<br><br> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":22801303633042,"label":"Verkopen jullie cadeaubonnen?","body":"<p><strong>Helaas verkopen we geen cadeaubonnen online.</strong><br>Als je een cadeau wilt kopen, bieden we een retourbeleid van 30 dagen aan. 🎁️ 😀️</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415075728530.json","name":"Promoties","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415075728530-Promoties","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415071764242.json","name":"Promoties","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415071764242-Promoties","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":21486405333906,"label":"Is het product op voorraad?","body":"<p>Als u het product niet op onze website ziet, is het uitverkocht.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":20857735464594,"label":"Onze winkels.","body":"<p>We hebben fysieke winkels in Zweden, Nederland, Finland en België.</p>\n<ul>\n<li>\n<a href=\"https://www.bjornborg.com/nl/showroom/\"><strong>KLIK HIER</strong></a> om contactgegevens te zien.</li>\n</ul>","section":{"id":20857518683922,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/20857518683922.json","name":"Winkelzoeker","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/20857518683922-Winkelzoeker","outdated":false,"position":0,"created_at":"2024-08-20T08:15:44Z","updated_at":"2025-12-10T14:23:34Z","category_id":20857452382354,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":20857452382354,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/20857452382354.json","name":"Winkelzoeker","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/20857452382354-Winkelzoeker","outdated":false,"position":10,"created_at":"2024-08-20T08:12:33Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":20857169596306,"label":"Zitten er binnenbroekjes in de tennisjurken?","body":"<p>Er zitten geen binnenbroekjes op onze Tennisjurken. Wij raden aan om de bijpassende \"Ace Minishorts\" te kopen.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":10049407052050,"label":"Ik heb geen antwoord van je.","body":"<p><strong>Wij reageren altijd binnen 2 werkdagen op onze klanten.</strong> Als u geen reactie van ons heeft ontvangen, controleer dan ook uw spam-alt. stuur ons een nieuwe e-mail.<br><br></p>\n<p>Op feestdagen zijn wij gesloten.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444474770962,"label":"Hoe kan ik mijn bonusvoucher inwisselen?","body":"<p><strong>Zodra er een bonusvoucher is aangemaakt, is deze bij het betalen beschikbaar.</strong> Voorwaarde is wel dat je ingelogd moet zijn.
Als er een bonusvoucher beschikbaar is, kun je deze selecteren onder het veld voor de kortingscode.
</p><p> </p><p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 747/570; width: 67.48%;\" src=\"https://bjornborg.zendesk.com/hc/article_attachments/34887191360018\" width=\"747\" height=\"570\"></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415072318354,"label":"Ondergoedgids.","body":"<p class=\"p1\">U vindt onze ondergoedgids als u<strong> </strong><a href=\"https://www.bjornborg.com/nl/heren/ondergoed-gids/\" target=\"_self\"><strong>HIER KLIKT.</strong></a></p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415066162066,"label":"Sports boxer","body":"<p><strong>Gemaakt van 90% polyester en 10% elastaan.</strong></p>\n<p>Ons Sports boxer is gemaakt om je verder te laten gaan. Het hoogwaardige materiaal is licht als een veertje en houdt je droog, waardoor je net dat beetje extra kunt doen. Niet omdat het moet, maar omdat het kan.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"De kortingscode werkt niet.","body":"<p class=\"p1\"><strong>De kortingscode werkt niet,</strong> het kan zijn dat deze niet te combineren is met andere kortingen.</p>\n<p class=\"p1\">Als je meer vragen hebt, neem dan contact met ons op via de klantenservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415075728530.json","name":"Promoties","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415075728530-Promoties","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415071764242.json","name":"Promoties","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415071764242-Promoties","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Wat is het verschil tussen de Organic/Premium Cotton Stretch-boxer en de Cotton Stretch-boxer?","body":"<p><strong>Organic/Premium Cotton Stretch-boxers zijn gemaakt van katoen met een gewicht van 190g/m2.</strong></p><p>Onze Cotton Stretch boxershorts zijn altijd in 12-, 10-, 7-, 5-, &amp; 3-packs gemaakt van katoen met een gewicht van 170g/m2. Dit betekent dat het gevoel en de elasticiteit van de Basic-producten anders kan worden ervaren, vooral als je gewend bent aan de anderen met een iets dikkere kwaliteit.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Maatgids vrouw.","body":"<p>Grootte vertaling:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001928693.json","name":"Maattabel","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001928693-Maattabel","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000855993.json","name":"Maattabel","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000855993-Maattabel","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Heb je een praatje?","body":"<p><strong>U kunt onze chat vinden als u op het symbool in de benedenhoek \"Help\" drukt.</strong> Wanneer wij niet online zijn, helpt onze chatbot u zo goed mogelijk.</p>\n<p>Als de chat niet verschijnt wanneer u ons nodig heeft, kunt u contact met ons opnemen via e-mail.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Ik wil een klacht indienen over een product dat niet is gekocht op bjornborg.com.","body":"<p><strong>Om je klacht in behandeling te kunnen nemen, verzoeken wij je vriendelijk contact op te nemen met de winkel waar het product is gekocht.</strong> Als distributeur kunnen wij geen klachten van klanten van fysieke winkels beoordelen en/of producten ruilen. Dergelijke klachten moeten worden afgehandeld door het oorspronkelijke verkooppunt, dus neem contact op met de winkel en zij helpen je verder. Je kunt het beste teruggaan naar de winkel of hen een e-mail sturen.<strong><br><br></strong></p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926253.json","name":"Klacht","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926253-Klacht","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854893.json","name":"Klacht","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854893-Klacht","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Is het mogelijk om boxers afzonderlijk te kopen?","body":"<p><strong>Onze boxers worden alleen verkocht in de verpakking die je op de site ziet.</strong> Het is niet mogelijk om een kleur of een print los te kopen als het product niet als 1-pack wordt verkocht.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Hebben jullie een telefoonnummer?","body":"<p>Het Björn Borg Customer Success Team behandelt alle ondersteuning via e-mail. Ons streven is om alle e-mails binnen twee werkdagen te beantwoorden, van 09.00-16.00 uur CET.</p>\n<p>Voor vragen over uw lopende aankoop bij Björn Borg.com kunt u uw e-mail sturen via onze widget in de hoek aan uw rechterhand \"Help?\".</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Hoe neem ik contact met jullie op?","body":"<p><strong>Stuur ons een verzoek via het formulier onderaan deze pagina</strong>, of druk op het kleine \"Help\"-symbool in de benedenhoek.<br><br>Wij streven ernaar om alle e-mails binnen twee werkdagen te beantwoorden.</p>\n<p>Onze openingstijden waarop we je kunnen helpen (CET):<br>Maandag - vrijdag 09.00 tot 16.00 uur<br>Zaterdag, Zondag en Zweedse feestdagen: Gesloten</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Waarom Björn Borg producten?","body":"<p><strong>Wij creëren sportmode die ontworpen</strong> is om je een actief en aantrekkelijk uiterlijk te geven, en je ook zo te laten voelen; een belofte die we altijd nakomen dankzij onze toewijding aan prestatie, de perfecte pasvorm en een geavanceerd ontwerp.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"Wanneer ontvang ik mijn sale-bestelling?","body":"<p><strong>Tijdens Black Friday: </strong>De levertijd kan langer zijn vanwege de vele tevreden klanten.</p>\n<p><strong>Tijdens andere uitverkoopperiodes kunnen onverwachte vertragingen, voorraadtekorten</strong> en allerlei andere problemen buiten onze controle voorkomen, we doen er alles aan om dit te voorkomen. Meer informatie over ons beleid in de onlineshop vindt u in onze Voorwaarden.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Hanteren jullie EU of VS-maten?","body":"<p><strong>Wij hanteren EU-maten. </strong></p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001928693.json","name":"Maattabel","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001928693-Maattabel","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000855993.json","name":"Maattabel","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000855993-Maattabel","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Waar is mijn bestelling?","body":"<p><strong>DHL</strong> - Pakketten die met DHL worden verzonden, hebben een trackingnummer en kunnen worden gevolgd op de website van DHL. Als uw bestelling is verzonden vanuit ons magazijn in Zweden, heeft u een e-mail met trackinginformatie ontvangen op het e-mailadres dat u bij uw bestelling heeft ingevoerd. Als je het niet in je inbox kunt vinden, controleer dan je spammap, want soms komen e-mails daar terecht. <span class=\"wysiwyg-underline\"><strong><a href=\"https://www.dhl.de/en/privatkunden.html\">KLIK HIER</a> </strong></span>om uw bestelling te volgen.</p>\n<p><strong>BUDBEE</strong> - Volg uw pakket via de link die u via sms van Budbee heeft ontvangen,<em> of download hun app</em></p>\n<p> </p>\n<p><strong>Als er binnen 10 dagen geen updates zijn in de tracking</strong>,<span class=\"wysiwyg-underline\"><strong><a href=\"https://www.bjornborg.com/customer-service/#form\"> KLIK HIER</a> </strong></span>en neem contact met ons op. We helpen je graag verder :)</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Welke maat is geschikt voor mij.","body":"<p><strong>Om uw perfecte pasvorm te vinden, drukt u op een product en dan vindt u de maattabel</strong> aan de rechterkant van de productafbeelding.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001928693.json","name":"Maattabel","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001928693-Maattabel","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000855993.json","name":"Maattabel","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000855993-Maattabel","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Kan ik een item ruilen?","body":"<p><strong>Ruilen is niet mogelijk in verband met een retourzending naar ons magazijn.</strong> Als u een artikel wilt ruilen, kunt u een nieuwe bestelling plaatsen. Helaas kunnen we geen afgeprijsde artikelen buiten de actieperiode op een bestelling toepassen.</p>\n<p> </p>\n<p>Houd er rekening mee dat acties en kortingscodes alleen geldig zijn voor nieuwe bestellingen en niet met terugwerkende kracht kunnen worden gebruikt. Afgeprijsde artikelen zijn alleen geldig voor geselecteerde producten en zolang de voorraad strekt tijdens de actieperiode.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Ik heb een kortingscode die ik wil gebruiken, maar hij werkt niet.","body":"<p>Kortingscodes kunnen niet worden gebruikt op reeds afgeprijsde artikelen of in combinatie met andere aanbiedingen.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Ik heb iets gekocht net voor de sale begon, kan ik alsnog de saleprijzen voor mijn bestelling krijgen?","body":"<p>Om eerlijk en consequent te blijven tegenover al onze klanten, betalen we geen vergoeding voor producten die zijn gekocht voordat er een sale plaatsvindt.</p>\n<p>Je kunt je bestelling retourneren mits je producten nog in de originele verpakking zitten en ongeopend zijn als het ondergoed betreft.</p>\n<p> </p>\n<p> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Duurzaamheid","body":"<p><strong>Björn Borg actief aan het verminderen van onze ecologische voetafdruk</strong> en aan goede arbeidsomstandigheden en het respecteren van de mensenrechten voor de mensen die onze producten vervaardigen.<br><br>Voor een volledig inzicht in ons duurzaamheidswerk, volg je <a href=\"https://www.bjornborg.com/nl/duurzaamheid/\" target=\"_self\" rel=\"undefined\"><strong>deze link.</strong></a></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882654.json","name":"Duurzaamheid","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882654-Duurzaamheid","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854973.json","name":"Duurzaamheid","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854973-Duurzaamheid","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Waar kan ik jullie maattabel vinden?","body":"<p><strong>Om uw perfecte pasvorm</strong> te vinden, drukt u op een product en dan vindt u de maattabel aan de rechterkant van de productafbeelding.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Hoe was ik mijn Björn Borgs?","body":"<p><strong>Katoenen ondergoed niet warmer dan 40 graden</strong> mag worden gewassen en niet in de droger mag. Ons performance ondergoed en sportkleding mag niet warmer dan 30 graden worden gewassen en nooit met wasverzachter. We raden je aan de wasinstructies bij je product te raadplegen voor gedetailleerde wasvoorschriften.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Ik wil een klacht indienen over mijn product.","body":"<p><strong>Als je product beschadigd is en je wilt een klacht indienen.</strong></p>\n<ol>\n<li>Ga naar <a href=\"https://www.bjornborg.com/returns\">https://www.bjornborg.com/returns </a>\n</li>\n<li>Log in voor een overzicht van je bestelling</li>\n<li>Selecteer het product of de producten waar je een klacht over hebt</li>\n<li>Upload een foto van het beschadigde product samen met een geschreven beschrijving, waarin het probleem wordt vermeld</li>\n<li>Gelieve de klacht niet bij een retour naar ons terug te sturen</li>\n<li>Zodra onze klantenservice je klacht heeft behandeld en goedgekeurd, zullen we contact met je opnemen en een terugbetaling doen</li>\n</ol>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926253.json","name":"Klacht","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926253-Klacht","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854893.json","name":"Klacht","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854893-Klacht","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Wat zijn mijn betaalmethodes?","body":"<p><strong>Voor je gemak bieden we een groot aantal van de meest populaire betaalmethoden</strong> aan bij het winkelen op onze site.</p>\n<ul>\n<li>Betaling met kaart - creditcard of betaalkaart (Visa, Mastercard)</li>\n<li>Klarna-factuur - Betaal zoals je wilt en houd je aankopen bij in de Klarna-app.</li>\n<li>Directe betaling (betaling rechtstreeks via je bank)</li>\n<li>Paypal</li>\n</ul>\n<p>De betaalmethoden die je bij het afrekenen kunt kiezen, zijn de opties die we je kunnen bieden op basis van je bestelgegevens. Het kan afhangen van de adresgegevens, die hetzelfde moeten zijn als je geregistreerde gegevens. Als de adresgegevens niet overeenkomen met de geregistreerde gegevens, kunnen we meestal alleen methoden met vooruitbetaling aanbieden.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926113.json","name":"Betaling","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926113-Betaling","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842694.json","name":"Betaling","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842694-Betaling","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p><strong>Zou je binnen een paar minuten een bestelbevestiging moeten ontvangen.</strong> Als je deze e-mail niet hebt ontvangen, controleer dan de spam-map van je e-mailaccount. Ook al heb je geen orderbevestiging ontvangen, je bestelling kan toch in behandeling zijn genomen en we raden je dan ook aan contact met ons op te nemen via de Klantenservice voordat je opnieuw een bestelling plaatst op onze website.</p>\n<p><a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLIK HIER</strong> </span></a>om contact met ons op te nemen!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4416361594258,"label":"Ik zie de bestelling niet op mijn account.","body":"<p>De bestelling is pas zichtbaar op je account als deze verzonden is, mits je bij plaatsing van de bestelling ingelogd was.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":360009166193,"label":"Hoe weet ik wanneer mijn bestelling is verzonden?","body":"<p data-start=\"780\" data-end=\"899\"><strong>Je ontvangt een verzendbevestiging per e-mail met je bestelgegevens en trackingnummer zodra je bestelling is verzonden.</strong></p><p data-start=\"901\" data-end=\"952\">Kun je deze niet vinden? Controleer dan je spammap.</p><p data-start=\"954\" data-end=\"1114\">We streven ernaar alle bestellingen binnen 1–2 werkdagen te verwerken en te verzenden. Tijdens drukke periodes (zoals sales of feestdagen) kan het langer duren.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"Is mijn bestelling gelukt?","body":"<p><strong>Als het adres onjuist is en de bestelling niet kan worden afgeleverd, wordt het teruggestuurd naar ons magazijn en krijg je je geld terug zodra we het in ons magazijn in Zweden hebben verwerkt.</strong></p>\n<p><a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLIK HIER</strong></span> </a>om contact met ons op te nemen!</p>\n<p> </p>\n<p>Als Klarna het bedrag in rekening heeft gebracht/heeft gereserveerd bij een vergeefse poging om een bestelling te plaatsen, wordt dit binnen 1-5 dagen teruggestort, dus geen zorgen!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Behoud ik mijn bonusvoucher als ik het item retourneer?
","body":"<p><strong>Ja je behoudt je bonusvoucher als je het item retourneert.</strong> Je krijgt via de e-mail bericht zodra je retour is ontvangen en ontvangt dan ook een nieuwe bonusvouchercode.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Terugbetaling","body":"<p><strong>Wij zullen het retourbedrag terugbetalen zodra wij de retourzending hebben ontvangen en gecontroleerd in ons magazijn in Zweden. Dit duurt ongeveer 2-4 weken vanaf het moment dat u het pakket heeft verzonden.</strong> De terugbetaling van het retourbedrag vindt plaats via hetzelfde betaalmiddel dat je hebt gebruikt bij het plaatsen van de bestelling.<br><br> </p><p><strong>Als je via Klarna hebt betaald</strong></p><p>Als uw factuur binnen de termijn voor onze retourverwerking moet worden betaald, vragen wij u de factuur te betalen of contact op te nemen met Klarna om de vervaldatum ervan uit te stellen. Dit kan ook via de Klarna-app. Indien je er al voor hebt gekozen om je factuur te betalen, stort Klarna het bedrag van je aankoop terug zodra de retourzending door ons is goedgekeurd.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Hoe weet ik zeker dat mijn bestelling is doorgekomen?","body":"<p><strong>Na het plaatsen van je bestelling, word je doorgestuurd naar de pagina met de bevestiging van je bestelling.</strong> Wij raden je aan je bestelnummer op te slaan. Daarnaast ontvang je een bestelbevestiging op je e-mailadres. Als je je bestelbevestiging niet in je inbox kunt vinden, kijk dan in je spam-map, aangezien e-mails daar soms terechtkomen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Mijn pakket is geretourneerd, kunt u het opnieuw verzenden?","body":"<p>Helaas kunnen we geen pakket opnieuw verzenden dat naar ons is geretourneerd. We zullen u terugbetalen zodra we de retourzending hebben ontvangen.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Hoelang is mijn bonusvoucher geldig?
","body":"<p><strong>Deze is 6 maanden geldig.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Ik kan geen bestelling plaatsen.","body":"<p><strong>Hoewel er een aantal problemen kunnen zijn die soms moeilijk precies vast te stellen zijn, hebben we een paar richtlijnen die je helpen je probleem op te lossen:</strong></p>\n<ul>\n<li>Zorg ervoor dat je op de website bent voor het land waar je wilt bestellen. Voor Nederlands zou het er zo uit moeten zien: https://www.bjornborg.com/nl. Klik <a href=\"https://www.bjornborg.com/nl\" target=\"_self\" rel=\"undefined\">hier</a>\n</li>\n<li>Controleer je webbrowser. Vaak werkt oudere of verouderde software gewoon niet zo goed met onze site. Over het algemeen geeft de Chrome-browser de minste problemen.</li>\n<li>Verwijder je cachegeheugen omdat cookies je functionaliteit kunnen blokkeren</li>\n<li>Doe je aankoop als een \"gast\" in plaats van in te loggen op je account</li>\n<li>Probeer het, indien mogelijk, met een andere betaalmethode of een andere creditcard.</li>\n<li> Als niets werkt, probeer het dan met een ander apparaat en zorg ervoor dat je op de site bent voor het land waar je bestelling moet worden bezorgd.</li>\n</ul>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kan ik 2 bestellingen combineren?","body":"<p class=\"p1\"><strong>Het is helaas niet mogelijk</strong> om 2 geplaatste bestellingen te combineren. Deze worden in aparte pakketten verzonden.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Hoeveel moet ik besteden om een bonusvoucher te krijgen?","body":"<p>Voor een bonusvoucher moet je 1000 punten hebben behaald. Dit staat gelijk aan <strong>€ 100 / $ 100 / £ 100.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Levertijd.","body":"<p data-start=\"929\" data-end=\"1002\"><strong>Je bestelling wordt binnen 1–2 dagen verzonden (1–3 dagen na feestdagen).</strong></p><p data-start=\"1004\" data-end=\"1121\">Standaardlevering duurt 3–10 werkdagen (ma–vr) na verzending vanuit ons magazijn in Zweden, afhankelijk van de markt.</p><p data-start=\"1123\" data-end=\"1266\">Alle bestellingen zijn te volgen via DHL/Budbee. Je ontvangt een trackingnummer per e-mail zodra je bestelling is verzonden.</p><p data-start=\"1268\" data-end=\"1368\">Levertijden zijn schattingen en kunnen langer zijn tijdens piekperiodes (bijv. feestdagen of sales).</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Ik zie de bestelling niet op mijn account.","body":"<p><strong>De bestelling is pas zichtbaar op je account als deze verzonden is</strong>, mits je bij plaatsing van de bestelling ingelogd was.<br><br></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Hoe verdien ik bonuspunten?","body":"<p>Als lid van TEAM BORG ontvang je een bonus van 5% op alle artikelen die je koopt. 
1 € / 1 $ / 1 £ = 10 punten.
</p>\n<p>1000 punten = 1 voucher á € 5,00
</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444401601810,"label":"Hoe werken de lidmaatschapniveaus?
","body":"<p>Als er een bonusvoucher wordt aangemaakt, worden 1000 punten in mindering gebracht op je saldo. Maar je behoudt je totale bonus die je lidmaatschapniveau bepaalt.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Kan ik extra producten aan een bestelling toevoegen?","body":"<p><strong>Je kunt niets</strong> meer toevoegen aan een bestelling die al geplaatst is.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444294372370,"label":"Kan ik de verzendmethode veranderen?","body":"<p>Helaas is het om technische redenen niet mogelijk de verzendmethode op een later moment te wijzigen.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360021073620,"label":"Ik wil de nieuwsbrief niet ontvangen.","body":"<p><strong>Onderaan een ontvangen nieuwsbrief staat een link waarop je kunt klikken om je af te melden voor onze nieuwsbrief.</strong> Als dit niet werkt, stuur ons dan een bericht hier in de widget en we zullen je verder helpen.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Hoe u uw kortingscode gebruikt:","body":"<p>1. Voer bij het afrekenen de geldige kortingscode in het kortingscodeveld in.<br>2. Klik op \"Toevoegen+\"<br>3. Controleer of het bedrag van uw bestelling is aangepast op basis van de korting.<br>4. Ga verder met betalen</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Wat moet ik invoeren in het tweede adresveld bij het betalen?","body":"<p><strong>Naast de verplichte adresvelden met een sterretje (*), kun je in het tweede adresveld extra informatie</strong> invoeren. Hierin kun je extra informatie kwijt die nodig is voor de bezorging of die deze versnelt. Denk bijvoorbeeld aan:</p>\n<p>bedrijfsnaam<br>appartementnummer<br>t.a.v.<br><br>Heb je een kort en eenvoudig adres dan hoef je dit veld niet in te vullen, omdat het niet verplicht is.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Hoe lang duurt een retourzending?","body":"<p><strong>Retourneren duurt ongeveer 2-4 weken.</strong><br><br>Retourzendingen worden eerst verzonden naar onze retourhub in Duitsland voordat ze gezamenlijk naar ons eindbestemmingsmagazijn in Zweden worden verzonden. De trackinglink wordt alleen weergegeven wanneer uw geretourneerde bestelling is aangekomen in de Duitse hub.</p><p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Hoe herstel ik mijn verloren wachtwoord?","body":"<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><strong>Als u uw wachtwoord bent vergeten, klikt u in de rechterhoek op het kleine figuur.</strong><br>U vindt dan onderaan een \"Reset wachtwoord\".</span></p>\n<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><br>Je ontvangt een e-mail met een link om je wachtwoord opnieuw in te stellen.</span></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Ik ben vergeten om mijn kortingscode te gebruiken. ","body":"<p>We kunnen geen kortingen toepassen nadat je bestelling reeds is geplaatst.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"Mijn bestelling is niet compleet geleverd.","body":"<p>Neem contact met ons op zodat, <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong>KLIK HIER</strong></a> we het probleem kunnen oplossen.</p>\n<p>Vergeet niet om je bestelnummer in te voeren zodat we je probleem snel en efficient kunnen afhandelen.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Hoe kan ik een account aanmaken?","body":"<p><strong>Het aanmaken van je eigen account op bjornborg.com is eenvoudig. Om je gegevens te registreren, klik je <a href=\"https://www.bjornborg.com/nl/customer/account/login\" target=\"_self\" rel=\"undefined\">hier</a> of volg je de stappen bij het plaatsen van een online bestelling.</strong> Door een account aan te maken, kun je op een veilige en handige manier winkelen, je bestellingen volgen en e-mails over je bestelling ontvangen.<br><br>Björn Borg hecht waarde aan je privacy. Klik <a href=\"https://www.bjornborg.com/nl/customer-service/privacy-policy\" target=\"_self\" rel=\"undefined\">hier</a> om ons privacybeleid te bekijken. Je unieke gebruikersnaam van je account is het e-mailadres dat je gebruikt bij het aanmaken van het account en/of het plaatsen van de bestelling.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009031254,"label":"Hoe je een kortingscode gebruikt:","body":"<p><strong>Controleer eerst of de code correct en geldig is.</strong> Houd er rekening mee dat promotiecodes niet kunnen worden gebruikt bij afgeprijsde artikelen of in combinatie met andere aanbiedingen.<br><br></p>\n<p><strong>Hoe u uw kortingscode kunt toepassen:</strong></p>\n<ol>\n<li>Voer bij het afrekenen de geldige kortingscode in het veld \"Voeg uw bonuspunten en voordelen toe\" in</li>\n<li>Klik op \"+Toevoegen\"</li>\n<li>Controleer of het bedrag van je bestelling is aangepast in overeenstemming met de kortingscode</li>\n<li>Ga verder met betalen.</li>\n</ol>\n<p><img src=\"https://bjornborg.zendesk.com/hc/article_attachments/15127176558610\" alt=\"Screen Shot 2023-11-16 at 14.48.34.png\" width=\"287\" height=\"159\"></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Hoe kan ik mijn bestelling volgen?","body":"<p><strong>Zodra je bestelling is verzonden kun je deze volgen via:</strong></p>\n<ul>\n<li>\n<strong>DHL:</strong> Klik op de traceerlink in de e-mail met je verzendinformatie.</li>\n<li>\n<strong>Budbee: </strong>Open de Budbee-app om uw pakket te volgen.</li>\n<li>Heb je vragen over je bestelling? <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLIK HIER</strong></a> om contact op met onze klantenservice.</li>\n</ul>\n<p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kan ik een artikel retourneren in een fysiek store?","body":"<p><strong>Een online bestelling kan helaas niet worden geretourneerd in een fysieke store.</strong> De retourzending dient naar ons teruggestuurd te worden.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Waarom zou ik een account moeten aanmaken?","body":"<p><strong>Geniet van de voordelen van je eigen account bij bjornborg.com:</strong></p>\n<ul>\n<li>Bestelgeschiedenis</li>\n<li>Sneller en eenvoudiger afrekenen. Configureer je factuur- en verzendgegevens zodat het betalen een fluitje van een cent wordt.</li>\n<li>Nieuws &amp; exclusieve aanbiedingen. Meld je aan om updates per e-mail te ontvangen over speciale promoties, meldingen over sale, nieuwe productaankondigingen, cadeau-ideeën en meer!</li>\n</ul>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360021095259,"label":"Wat is jullie retourbeleid?","body":"<p><strong>Wij bieden een retourbeleid van 30 dagen.</strong><br><br>De artikelen die je retour stuurt moeten in dezelfde staat zijn als waarin je ze hebt ontvangen, en met de originele labels. We accepteren geen onvolledige retouren of artikelen die gedragen of gewassen zijn. Deze zullen we dan ook niet terugbetalen. Ondergoed en zwemkleding mag alleen worden geretourneerd in de originele verpakking, mits ongeopend, niet gedragen en in dezelfde staat als bij bezorging en compleet met alle labels.<br><br></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Levertijd tijdens uitverkoop en feestdagen.","body":"<p class=\"p1\"><strong>Op feestdagen en in het weekend worden geen pakketten verzonden.</strong> Tijdens Feestdagen, Sale en Weekends kan de levertijd van onze zendingen soms langer zijn dan normaal.<br><br><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Ons magazijn is gesloten op Zweedse feestdagen.</span></p>\n<p class=\"p1\"> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Hoe retourneer ik een artikel?","body":"<p><strong>Als u wilt retourneren,</strong> <a href=\"https://www.bjornborg.com/nl/faq/retour-and-terugbetalin/\">KLIK HIER.</a></p><p data-start=\"750\" data-end=\"769\"><strong data-start=\"750\" data-end=\"767\">Zo werkt het:</strong></p><ol data-start=\"772\" data-end=\"933\">\n<li data-section-id=\"4prtzj\" data-start=\"772\" data-end=\"804\" data-list-item-id=\"e9951a2c4e5119191601cbcc3ee9ad2c9\">Registreer je retour online</li>\n<li data-section-id=\"d5daqh\" data-start=\"807\" data-end=\"857\" data-list-item-id=\"e9183b257a85cd65bfe9df56df71be26e\">Verpak het artikel in de originele verpakking</li>\n<li data-section-id=\"ldxrkh\" data-start=\"860\" data-end=\"889\" data-list-item-id=\"eb751ccd93f0a4c61a2eadae01eb60d85\">Bevestig het retourlabel</li>\n<li data-section-id=\"y3md8k\" data-start=\"892\" data-end=\"929\" data-list-item-id=\"e8d385fd80460f7220b58aa830c48db77\">Lever het in bij een servicepunt</li>\n</ol><p data-start=\"936\" data-end=\"1038\">⏱ <strong data-start=\"938\" data-end=\"962\">30 dagen retourrecht</strong><br>💸 Retourkosten: €3,9<br>⏱ Terugbetaling: <strong data-start=\"1010\" data-end=\"1023\">2–4 weken</strong> na ontvangst</p><p data-start=\"1045\" data-end=\"1092\">❗ Ondergoed moet ongebruikt en verzegeld zijn<br><br> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Artikel ruilen?","body":"<p><strong>Helaas kunnen wij geen uitwisselingen in ons magazijn beheren. </strong>Als je een artikel wilt ruilen, verzoeken we je het artikel dat je niet wilt houden terug te sturen en een nieuwe bestelling te plaatsen voor het juiste product. <br><br>Voor retourinstructies <strong><a href=\"https://www.bjornborg.com/nl/faq/retour-and-terugbetalin/\" target=\"_self\">KLIK HIER.</a></strong></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Ik heb het verkeerde adres ingevoerd.","body":"<p data-start=\"886\" data-end=\"1116\"><strong>We kunnen het adres niet wijzigen nadat een bestelling is geplaatst.</strong> Als het adres onjuist is, plaats dan een nieuwe bestelling met de juiste gegevens en wacht tot de oorspronkelijke bestelling wordt geretourneerd en terugbetaald.<br><br><strong>Retouren duren meestal 3–6 weken, waarna een terugbetaling wordt gedaan.</strong> Dit beleid is ingesteld om fraude te voorkomen en klantveiligheid te waarborgen. Onze excuses voor het ongemak.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Ik heb mijn bestelling betaald met een voucher, hoe krijg ik mijn geld terug?","body":"<p><strong>Als u uw bestelling met een voucher heeft betaald, krijgt u een nieuwe voucher van hetzelfde bedrag terug.</strong> Onze klantenservice stuurt u een voucher via e-mail.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Kan ik mijn bestelling wijzigen of annuleren?","body":"<p><strong>Helaas is het niet mogelijk om iets in een geplaatste bestelling te annuleren, toe te voegen of te wijzigen.</strong> Als je de verkeerde maat hebt besteld, raden we je aan het artikel te retourneren zodra het binnenkomt en vervolgens een nieuwe bestelling te plaatsen voor de juiste maat.</p>\n<p> </p>\n<p><strong>Als u geen tijd heeft om uw pakket op te halen bij de agent wanneer het is afgeleverd, wordt het automatisch teruggestuurd naar ons magazijn.</strong> Uw geld wordt terugbetaald zodra wij het pakket terug hebben ontvangen in ons magazijn in Zweden.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Accepteren jullie retourzendingen van ondergoed?","body":"<p><strong>Ondergoed kan alleen worden geretourneerd als het ongeopend is</strong>, in de originele verpakking, ongedragen en in dezelfde staat als waarin het is geleverd, met alle labels eraan.</p>\n<p>Gezien de aard van ondergoed, accepteren wij geen retourzendingen van ondergoed indien geopend en/of gepast.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":14},{"id":360021073080,"label":"TAX / VAT / BTW","body":"<p data-start=\"58\" data-end=\"256\">Alle bestellingen worden verzonden vanuit ons magazijn in Zweden. Internationale bestellingen kunnen onderhevig zijn aan lokale belastingen en invoerrechten, afhankelijk van het land van bestemming.</p><p data-start=\"258\" data-end=\"440\">Deze kosten worden bepaald door de lokale douane en kunnen variëren op basis van de orderwaarde en belastingvrije drempels. Ze kunnen soms als extra verzendkosten worden weergegeven.</p><p data-start=\"442\" data-end=\"543\">Hier hebben wij geen controle over. Voor meer informatie kunt u contact opnemen met uw lokale douane.<br> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":13},{"id":360009166493,"label":"Wat moet ik doen als ik mijn bestelling niet heb ontvangen?","body":"<p data-start=\"137\" data-end=\"367\"><strong data-start=\"137\" data-end=\"260\">Als je je bestelling na 10 werkdagen vanaf verzending nog niet hebt ontvangen, controleer dan eerst het trackingnummer.</strong><br>Als er binnen 10 dagen geen updates zijn in de tracking, neem dan contact met ons op <a href=\"https://www.bjornborg.com/nl/faq/\"><strong data-start=\"348\" data-end=\"364\">CLICK HERE</strong></a>.</p><p data-start=\"369\" data-end=\"727\">Bestellingen die om een onjuist of onvolledig adres of om een andere reden naar ons worden teruggestuurd en niet bij het afhaalpunt worden opgehaald, worden niet opnieuw verzonden. In plaats daarvan ontvang je een terugbetaling zodra de bestelling in ons magazijn in Zweden is aangekomen. Houd er rekening mee dat de verzendkosten niet worden terugbetaald.</p><p data-start=\"729\" data-end=\"823\">We raden aan een nieuwe bestelling te plaatsen en ervoor te zorgen dat het adres correct is.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Verzendkosten?","body":"<p>Wij verzenden alle bestellingen naar Nederland met <strong>DHL Parcel International</strong> of <strong>Budbee</strong>. <strong>De verzendkosten liggen tussen 3.95 EUR en 4.00 EUR</strong> en zijn gratis voor alle bestellingen boven de € 80.00.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791320883730,"label":"Klaar om af te rekenen?","body":"<p data-start=\"2291\" data-end=\"2405\">Wanneer je klaar bent om af te rekenen, ga dan naar je shoppingbag om je bestelling te controleren en te plaatsen.</p><p data-start=\"2407\" data-end=\"2527\">Als je al klant bent en nog niet bent ingelogd op je account, kun je eenvoudig inloggen zodra je je e-mailadres invoert.</p><p data-start=\"2529\" data-end=\"2739\">Nieuwe klanten wordt gevraagd een account aan te maken. Dit zorgt ervoor dat we je de best mogelijke klantenservice kunnen bieden en dat je toekomstige winkelervaringen zo eenvoudig en soepel mogelijk verlopen.</p><p data-start=\"2741\" data-end=\"2811\">Vul je adresgegevens in om verder te gaan naar verzending en betaling.</p><p data-start=\"2813\" data-end=\"2963\">Selecteer je gewenste betaalmethode en klik vervolgens op <strong data-start=\"2871\" data-end=\"2894\">\"Aankoop voltooien\"</strong>.<br>Binnen enkele minuten ontvang je een orderbevestiging per e-mail.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":33791007672466,"label":"Nieuw met online shoppen?","body":"<p data-start=\"3371\" data-end=\"3547\">Navigeer op de site door op de categorieën bovenaan de pagina te klikken. Als je naar iets specifieks zoekt, kun je een trefwoord invoeren in het zoekveld met het vergrootglas.</p><p data-start=\"3549\" data-end=\"3839\">Wanneer je door ons assortiment bladert, kun je op een artikel klikken om naar de productpagina te gaan. Hier vind je informatie over beschikbare maten, kleuren en specifieke productdetails. Iets gevonden dat je leuk vindt? Kies een maat en voeg het artikel toe aan je virtuele shoppingbag.</p><p data-start=\"3841\" data-end=\"4098\">Je kunt je shoppingbag op elk moment openen door op het pictogram rechtsboven op de pagina te klikken. In je shoppingbag kun je je bestelling aanpassen, kortingscodes toevoegen, de geschatte verzendkosten bekijken en de totale waarde van je bestelling zien.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34008125842834,"label":"Ik heb het verkeerde adres ingevoerd.","body":"<p data-start=\"630\" data-end=\"820\"><strong>We kunnen het adres niet wijzigen nadat een bestelling is geplaatst.</strong> Als het onjuist is, plaats dan een nieuwe bestelling en wacht tot de oorspronkelijke wordt geretourneerd en terugbetaald.</p><p data-start=\"822\" data-end=\"926\">Retouren duren 3–6 weken. Terugbetaling volgt na ontvangst van de retour. Onze excuses voor het ongemak.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34006742817938,"label":"Waar is mijn bestelling?","body":"<p><strong>DHL</strong> - Pakketten die met DHL worden verzonden, hebben een trackingnummer en kunnen worden gevolgd op de website van DHL. Als uw bestelling is verzonden vanuit ons magazijn in Zweden, heeft u een e-mail met trackinginformatie ontvangen op het e-mailadres dat u bij uw bestelling heeft ingevoerd. Als je het niet in je inbox kunt vinden, controleer dan je spammap, want soms komen e-mails daar terecht. <a href=\"https://www.dhl.de/en/privatkunden.html\"><strong>KLIK HIER</strong></a><strong> </strong>om uw bestelling te volgen.</p><p><strong>BUDBEE</strong> - Volg uw pakket via de link die u via sms van Budbee heeft ontvangen,<em> of download hun app</em><br><br><strong>Als er binnen 10 dagen geen updates zijn in de tracking</strong>,<a href=\"https://www.bjornborg.com/customer-service/#form\"><strong> KLIK HIER</strong></a><strong> </strong>en neem contact met ons op. We helpen je graag verder :)</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34009585236114,"label":"Hebben jullie een telefoonnummer?","body":"<p>Het Björn Borg Customer Success Team behandelt alle ondersteuning via e-mail. Ons streven is om alle e-mails binnen twee werkdagen te beantwoorden, van 09.00-16.00 uur CET.<br><br>Voor vragen over uw lopende aankoop bij Björn Borg.com kunt u uw e-mail sturen via onze widget in de hoek \"Help?\" of via onderstaand formulier.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34009426003730,"label":"Mijn bestelling is niet compleet geleverd.","body":"<p>Neem contact met ons op zodat, <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong>KLIK HIER</strong></a> we het probleem kunnen oplossen.</p><p>Vergeet niet om je bestelnummer in te voeren zodat we je probleem snel en efficient kunnen afhandelen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34428841883282,"label":"Ik heb mijn terugbetaling voor mijn retour niet ontvangen.","body":"<p data-start=\"869\" data-end=\"1032\"><strong data-start=\"869\" data-end=\"888\">Terugbetalingen</strong><br>Terugbetalingen worden uitgevoerd nadat de retour is ontvangen en gecontroleerd (2–4 weken). De oorspronkelijke betaalmethode wordt gebruikt.<br><br><strong data-start=\"1034\" data-end=\"1069\">Als je met Klarna hebt betaald:</strong><br>Als je factuur vervalt voordat je retour is verwerkt, betaal deze dan of verleng deze via Klarna. Als je al hebt betaald, zal Klarna je terugbetalen zodra je retour is goedgekeurd.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34007450538514,"label":"Retourlabel ontbreekt.","body":"<p data-start=\"482\" data-end=\"687\">Als je je retour op onze website hebt geregistreerd maar geen retourlabel hebt ontvangen, kun je inloggen via <a href=\"http://www.bjornborg.com/returns\" data-start=\"594\" data-end=\"619\" target=\"_new\" rel=\"noopener\"><strong>www.bjornborg.com/returns</strong></a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><strong><a data-start=\"594\" data-end=\"619\" target=\"_new\" rel=\"noopener\"></a></strong> en op <strong data-start=\"626\" data-end=\"644\">\"Instructies\"</strong> klikken om je label opnieuw te downloaden.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34009884146578,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p><strong>Zou je binnen een paar minuten een bestelbevestiging moeten ontvangen.</strong> Als je deze e-mail niet hebt ontvangen, controleer dan de spam-map van je e-mailaccount. Ook al heb je geen orderbevestiging ontvangen, je bestelling kan toch in behandeling zijn genomen en we raden je dan ook aan contact met ons op te nemen via de Klantenservice voordat je opnieuw een bestelling plaatst op onze website.<br><br><a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong>KLIK HIER</strong> </a>om contact met ons op te nemen!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":34008391217298,"label":"Een bestelling annuleren of wijzigen","body":"<p data-start=\"1526\" data-end=\"1789\">Zodra een bestelling is geplaatst, wordt deze direct verwerkt zodat je je pakket zo snel mogelijk kunt ontvangen. Daarom is het helaas niet mogelijk om iets aan je bestelling te annuleren, toe te voegen of te wijzigen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34007919874578,"label":"Mijn pakket is geretourneerd, kunt u het opnieuw verzenden?","body":"<p>Helaas kunnen we geen pakket opnieuw verzenden dat naar ons is geretourneerd. We zullen u terugbetalen zodra we de retourzending hebben ontvangen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34006443949842,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p data-start=\"628\" data-end=\"731\"><strong>Je zou binnen enkele minuten een orderbevestiging moeten ontvangen.</strong> Zo niet, controleer dan je spammap.</p><p data-start=\"733\" data-end=\"903\">Ook als je deze niet hebt ontvangen, kan je bestelling toch verwerkt zijn. Neem contact op met de klantenservice voordat je een nieuwe bestelling plaatst. <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong data-start=\"888\" data-end=\"903\">[KLIK HIER]</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34800052025362,"label":"Ik heb geen antwoord van je.","body":"<p>Wij reageren altijd binnen 2 werkdagen op onze klanten. Als u geen reactie van ons heeft ontvangen, controleer dan ook uw spam-alt. stuur ons een nieuwe e-mail.<br><br></p>\n<p>Op feestdagen zijn wij gesloten.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34800245718034,"label":"Terug met Budbee / Instabox","body":"<p>Als je je bestelling bij Budbee / Instabox hebt ontvangen, boek dan je retour via de sms die je van Budbee / Instabox hebt ontvangen of ga naar de Budbee / Instabox-app om je retour te boeken. </p>\n<p> </p>\n<p><strong>U dient geen retourlabel te hebben</strong>, wanneer de chauffeur het pakket uit de doos of bij u thuis ophaalt, heeft hij een retourlabel bij zich.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":34831744254994,"label":"Wat moet ik doen als ik mijn bestelling niet heb ontvangen?","body":"<p data-start=\"137\" data-end=\"367\"><strong data-start=\"137\" data-end=\"260\">Als je je bestelling na 10 werkdagen vanaf verzending nog niet hebt ontvangen, controleer dan eerst het trackingnummer.</strong><br>Als er binnen 10 dagen geen updates zijn in de tracking, neem dan contact met ons op <a href=\"https://www.bjornborg.com/nl/faq/\"><strong data-start=\"348\" data-end=\"364\">CLICK HERE</strong></a>.</p><p data-start=\"369\" data-end=\"727\">Bestellingen die om een onjuist of onvolledig adres of om een andere reden naar ons worden teruggestuurd en niet bij het afhaalpunt worden opgehaald, worden niet opnieuw verzonden. In plaats daarvan ontvang je een terugbetaling zodra de bestelling in ons magazijn in Zweden is aangekomen. Houd er rekening mee dat de verzendkosten niet worden terugbetaald.</p><p data-start=\"729\" data-end=\"823\">We raden aan een nieuwe bestelling te plaatsen en ervoor te zorgen dat het adres correct is.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":7522703537426,"label":"Is mijn abonnement doorgegaan?","body":"<p>Nadat u uw abonnement heeft aangemaakt, worden er 0 euro in rekening gebracht. Zodra uw bestelling vanuit ons magazijn is verzonden, ontvangt u een orderbevestigingsmail.</p><p>Heeft u nog vragen? Neem dan contact met ons op via customerservice@bjornborg.com.</p><div> </div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522696103698,"label":"Hoe zeg ik mijn abonnement op?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">U kunt uw abonnement op elk gewenst moment opzeggen door contact met ons op te nemen via customerservice@bjornborg.com.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522683739410,"label":"Hoe vaak ontvang ik de boxers?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Je kunt ervoor kiezen om je boxershorts elke maand, elke twee maanden of elke drie maanden te ontvangen.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522682344850,"label":"Waarom zou ik een abonnement nemen?","body":"<p>Meld je aan voor ons boxershortabonnement en bespaar tot wel 30%. Bij ons is het eenvoudig en gemakkelijk om een ​​abonnement op onze boxershorts af te sluiten. Je kunt kiezen voor een maandelijkse, tweemaandelijkse of driemaandelijkse levering. Kies de optie die het beste bij je past.</p><p>Je pakket bevat 2 boxershorts, je kunt kiezen tussen zwarte en boxershorts met een print. Beide opties zijn Premium Cotton Stretch boxershorts, een favoriet vanwege hun flexibele stretch en perfecte pasvorm.</p><p>Begin snel: je hoeft alleen maar de maat, het product en de gewenste leveringsfrequentie te kiezen. Daarna ben je klaar om te bestellen. Verzendkosten van €4 worden toegevoegd.</p><p>Het abonnement is vrijblijvend; je kunt het op elk moment opzeggen door een e-mail te sturen naar customerservice@bjornborg.com.</p>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":10943785955346,"label":"Terug met Budbee / Instabox","body":"<p>Als je je bestelling bij Budbee / Instabox hebt ontvangen, boek dan je retour via de sms die je van Budbee / Instabox hebt ontvangen of ga naar de Budbee / Instabox-app om je retour te boeken. </p>\n<p> </p>\n<p><strong>U dient geen retourlabel te hebben</strong>, wanneer de chauffeur het pakket uit de doos of bij u thuis ophaalt, heeft hij een retourlabel bij zich.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":10633149155346,"label":"Ik heb geen retourlabel.","body":"<p>Als je bestelling met Budbee is verzonden, boek dan je retour via de link die je hebt ontvangen in je bezorg-sms van Budbee of voer de bestelling in de Budbee-app in. <strong>Om het pakket te versturen heb je geen retourlabel nodig.</strong><br><br>Het retourneren duurt ongeveer 2-4 weken.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":4444369862546,"label":"Hoe kan ik mijn bestelling volgen?","body":"<p>Zodra je bestelling is verzonden kun je deze volgen via:</p>\n<ul>\n<li>Klik op de traceerlink in de e-mail met je verzendinformatie.</li>\n</ul>\n<p>Heb je vragen over je bestelling? Neem dan contact op met onze klantenservice.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":35396163569042,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p data-start=\"628\" data-end=\"731\"><strong>Je zou binnen enkele minuten een orderbevestiging moeten ontvangen.</strong> Zo niet, controleer dan je spammap.</p><p data-start=\"733\" data-end=\"903\">Ook als je deze niet hebt ontvangen, kan je bestelling toch verwerkt zijn. Neem contact op met de klantenservice voordat je een nieuwe bestelling plaatst. <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong data-start=\"888\" data-end=\"903\">[KLIK HIER]</strong></a></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":35522001331474,"label":"Levertijd.","body":"<p data-start=\"929\" data-end=\"1002\"><strong>Je bestelling wordt binnen 1–2 dagen verzonden (1–3 dagen na feestdagen).</strong></p><p data-start=\"1004\" data-end=\"1121\">Standaardlevering duurt 3–10 werkdagen (ma–vr) na verzending vanuit ons magazijn in Zweden, afhankelijk van de markt.</p><p data-start=\"1123\" data-end=\"1266\">Alle bestellingen zijn te volgen via DHL/Budbee. Je ontvangt een trackingnummer per e-mail zodra je bestelling is verzonden.</p><p data-start=\"1268\" data-end=\"1368\">Levertijden zijn schattingen en kunnen langer zijn tijdens piekperiodes (bijv. feestdagen of sales).</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":34428885200530,"label":"Ik heb mijn terugbetaling voor mijn retour niet ontvangen.","body":"<p data-start=\"869\" data-end=\"1032\"><strong data-start=\"869\" data-end=\"888\">Terugbetalingen</strong><br>Terugbetalingen worden uitgevoerd nadat de retour is ontvangen en gecontroleerd (2–4 weken). De oorspronkelijke betaalmethode wordt gebruikt.<br><br><strong data-start=\"1034\" data-end=\"1069\">Als je met Klarna hebt betaald:</strong><br>Als je factuur vervalt voordat je retour is verwerkt, betaal deze dan of verleng deze via Klarna. Als je al hebt betaald, zal Klarna je terugbetalen zodra je retour is goedgekeurd.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":36136073718674,"label":"Wanneer ontvang ik mijn sale-bestelling?","body":"<p><strong>Tijdens Black Friday: </strong>De levertijd kan langer zijn vanwege de vele tevreden klanten.</p>\n<p><strong>Tijdens andere uitverkoopperiodes kunnen onverwachte vertragingen, voorraadtekorten</strong> en allerlei andere problemen buiten onze controle voorkomen, we doen er alles aan om dit te voorkomen. Meer informatie over ons beleid in de onlineshop vindt u in onze Voorwaarden.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136009980434,"label":"Ik heb iets gekocht net voor de sale begon, kan ik alsnog de saleprijzen voor mijn bestelling krijgen?","body":"<p>Om eerlijk en consequent te blijven tegenover al onze klanten, betalen we geen vergoeding voor producten die zijn gekocht voordat er een sale plaatsvindt.</p>\n<p>Je kunt je bestelling retourneren mits je producten nog in de originele verpakking zitten en ongeopend zijn als het ondergoed betreft.</p>\n<p> </p>\n<p> </p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142875800082,"label":"Wat is het herroepingsrecht?","body":"<p data-start=\"521\" data-end=\"912\">Het herroepingsrecht betekent dat u het recht heeft om uw online aankoop binnen 14 dagen na ontvangst van uw bestelling te annuleren, zonder dat u hiervoor een reden hoeft op te geven. Dit recht is vastgelegd in de Europese consumentenwetgeving. Nadat uw verzoek tot herroeping is ingediend, ontvangt u instructies over hoe u de producten kunt retourneren en uw terugbetaling kunt ontvangen.<span aria-hidden=\"true\"></span></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142881169042,"label":"Wat is het herroepingsrecht?","body":"<p data-start=\"521\" data-end=\"912\">Het herroepingsrecht betekent dat u het recht heeft om uw online aankoop binnen 14 dagen na ontvangst van uw bestelling te annuleren, zonder dat u hiervoor een reden hoeft op te geven. Dit recht is vastgelegd in de Europese consumentenwetgeving. Nadat uw verzoek tot herroeping is ingediend, ontvangt u instructies over hoe u de producten kunt retourneren en uw terugbetaling kunt ontvangen.<span aria-hidden=\"true\"></span></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0}],"faqTitle":"F.A.Q","preamble":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"We helpen je graag met je vraag!","type":"text"}]}]},"component":"customerServicePage","contactTitle":"Heb je een specifieke vraag?","requestSucessLabel":"Bedankt voor uw bericht!  ","requestErrorMessage":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Er is een fout opgetreden tijdens het verzenden van het formulier. Neem contact op met onze klantenservice voor meer informatie.","type":"text"}]}]},"requestSucessMessage":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"We nemen zo snel mogelijk contact met u op. Meestal binnen 2 werkdagen.","type":"text"}]}]},"faqItemsStructuredData":[{"id":26048555173394,"label":"Retourkosten","body":"<p><strong>Er geldt een retourkost van 3,95 EUR.</strong></p><p>Als je niet helemaal tevreden bent met je bestelling, heb je 30 dagen vanaf de ontvangstdatum om deze te retourneren. De artikelen moeten in originele staat zijn, met alle labels nog bevestigd.<br><br> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":22801303633042,"label":"Verkopen jullie cadeaubonnen?","body":"<p><strong>Helaas verkopen we geen cadeaubonnen online.</strong><br>Als je een cadeau wilt kopen, bieden we een retourbeleid van 30 dagen aan. 🎁️ 😀️</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415075728530.json","name":"Promoties","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415075728530-Promoties","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415071764242.json","name":"Promoties","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415071764242-Promoties","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":21486405333906,"label":"Is het product op voorraad?","body":"<p>Als u het product niet op onze website ziet, is het uitverkocht.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":20857735464594,"label":"Onze winkels.","body":"<p>We hebben fysieke winkels in Zweden, Nederland, Finland en België.</p>\n<ul>\n<li>\n<a href=\"https://www.bjornborg.com/nl/showroom/\"><strong>KLIK HIER</strong></a> om contactgegevens te zien.</li>\n</ul>","section":{"id":20857518683922,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/20857518683922.json","name":"Winkelzoeker","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/20857518683922-Winkelzoeker","outdated":false,"position":0,"created_at":"2024-08-20T08:15:44Z","updated_at":"2025-12-10T14:23:34Z","category_id":20857452382354,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":20857452382354,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/20857452382354.json","name":"Winkelzoeker","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/20857452382354-Winkelzoeker","outdated":false,"position":10,"created_at":"2024-08-20T08:12:33Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":20857169596306,"label":"Zitten er binnenbroekjes in de tennisjurken?","body":"<p>Er zitten geen binnenbroekjes op onze Tennisjurken. Wij raden aan om de bijpassende \"Ace Minishorts\" te kopen.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":10049407052050,"label":"Ik heb geen antwoord van je.","body":"<p><strong>Wij reageren altijd binnen 2 werkdagen op onze klanten.</strong> Als u geen reactie van ons heeft ontvangen, controleer dan ook uw spam-alt. stuur ons een nieuwe e-mail.<br><br></p>\n<p>Op feestdagen zijn wij gesloten.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444474770962,"label":"Hoe kan ik mijn bonusvoucher inwisselen?","body":"<p><strong>Zodra er een bonusvoucher is aangemaakt, is deze bij het betalen beschikbaar.</strong> Voorwaarde is wel dat je ingelogd moet zijn.
Als er een bonusvoucher beschikbaar is, kun je deze selecteren onder het veld voor de kortingscode.
</p><p> </p><p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 747/570; width: 67.48%;\" src=\"https://bjornborg.zendesk.com/hc/article_attachments/34887191360018\" width=\"747\" height=\"570\"></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415072318354,"label":"Ondergoedgids.","body":"<p class=\"p1\">U vindt onze ondergoedgids als u<strong> </strong><a href=\"https://www.bjornborg.com/nl/heren/ondergoed-gids/\" target=\"_self\"><strong>HIER KLIKT.</strong></a></p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415066162066,"label":"Sports boxer","body":"<p><strong>Gemaakt van 90% polyester en 10% elastaan.</strong></p>\n<p>Ons Sports boxer is gemaakt om je verder te laten gaan. Het hoogwaardige materiaal is licht als een veertje en houdt je droog, waardoor je net dat beetje extra kunt doen. Niet omdat het moet, maar omdat het kan.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"De kortingscode werkt niet.","body":"<p class=\"p1\"><strong>De kortingscode werkt niet,</strong> het kan zijn dat deze niet te combineren is met andere kortingen.</p>\n<p class=\"p1\">Als je meer vragen hebt, neem dan contact met ons op via de klantenservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415075728530.json","name":"Promoties","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415075728530-Promoties","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415071764242.json","name":"Promoties","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415071764242-Promoties","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Wat is het verschil tussen de Organic/Premium Cotton Stretch-boxer en de Cotton Stretch-boxer?","body":"<p><strong>Organic/Premium Cotton Stretch-boxers zijn gemaakt van katoen met een gewicht van 190g/m2.</strong></p><p>Onze Cotton Stretch boxershorts zijn altijd in 12-, 10-, 7-, 5-, &amp; 3-packs gemaakt van katoen met een gewicht van 170g/m2. Dit betekent dat het gevoel en de elasticiteit van de Basic-producten anders kan worden ervaren, vooral als je gewend bent aan de anderen met een iets dikkere kwaliteit.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Maatgids vrouw.","body":"<p>Grootte vertaling:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001928693.json","name":"Maattabel","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001928693-Maattabel","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000855993.json","name":"Maattabel","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000855993-Maattabel","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Heb je een praatje?","body":"<p><strong>U kunt onze chat vinden als u op het symbool in de benedenhoek \"Help\" drukt.</strong> Wanneer wij niet online zijn, helpt onze chatbot u zo goed mogelijk.</p>\n<p>Als de chat niet verschijnt wanneer u ons nodig heeft, kunt u contact met ons opnemen via e-mail.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Ik wil een klacht indienen over een product dat niet is gekocht op bjornborg.com.","body":"<p><strong>Om je klacht in behandeling te kunnen nemen, verzoeken wij je vriendelijk contact op te nemen met de winkel waar het product is gekocht.</strong> Als distributeur kunnen wij geen klachten van klanten van fysieke winkels beoordelen en/of producten ruilen. Dergelijke klachten moeten worden afgehandeld door het oorspronkelijke verkooppunt, dus neem contact op met de winkel en zij helpen je verder. Je kunt het beste teruggaan naar de winkel of hen een e-mail sturen.<strong><br><br></strong></p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926253.json","name":"Klacht","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926253-Klacht","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854893.json","name":"Klacht","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854893-Klacht","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Is het mogelijk om boxers afzonderlijk te kopen?","body":"<p><strong>Onze boxers worden alleen verkocht in de verpakking die je op de site ziet.</strong> Het is niet mogelijk om een kleur of een print los te kopen als het product niet als 1-pack wordt verkocht.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Hebben jullie een telefoonnummer?","body":"<p>Het Björn Borg Customer Success Team behandelt alle ondersteuning via e-mail. Ons streven is om alle e-mails binnen twee werkdagen te beantwoorden, van 09.00-16.00 uur CET.</p>\n<p>Voor vragen over uw lopende aankoop bij Björn Borg.com kunt u uw e-mail sturen via onze widget in de hoek aan uw rechterhand \"Help?\".</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Hoe neem ik contact met jullie op?","body":"<p><strong>Stuur ons een verzoek via het formulier onderaan deze pagina</strong>, of druk op het kleine \"Help\"-symbool in de benedenhoek.<br><br>Wij streven ernaar om alle e-mails binnen twee werkdagen te beantwoorden.</p>\n<p>Onze openingstijden waarop we je kunnen helpen (CET):<br>Maandag - vrijdag 09.00 tot 16.00 uur<br>Zaterdag, Zondag en Zweedse feestdagen: Gesloten</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360005660039.json","name":"Contact","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360005660039-Contact","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360003111259.json","name":"Contact","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360003111259-Contact","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Waarom Björn Borg producten?","body":"<p><strong>Wij creëren sportmode die ontworpen</strong> is om je een actief en aantrekkelijk uiterlijk te geven, en je ook zo te laten voelen; een belofte die we altijd nakomen dankzij onze toewijding aan prestatie, de perfecte pasvorm en een geavanceerd ontwerp.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"Wanneer ontvang ik mijn sale-bestelling?","body":"<p><strong>Tijdens Black Friday: </strong>De levertijd kan langer zijn vanwege de vele tevreden klanten.</p>\n<p><strong>Tijdens andere uitverkoopperiodes kunnen onverwachte vertragingen, voorraadtekorten</strong> en allerlei andere problemen buiten onze controle voorkomen, we doen er alles aan om dit te voorkomen. Meer informatie over ons beleid in de onlineshop vindt u in onze Voorwaarden.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Hanteren jullie EU of VS-maten?","body":"<p><strong>Wij hanteren EU-maten. </strong></p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001928693.json","name":"Maattabel","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001928693-Maattabel","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000855993.json","name":"Maattabel","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000855993-Maattabel","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Waar is mijn bestelling?","body":"<p><strong>DHL</strong> - Pakketten die met DHL worden verzonden, hebben een trackingnummer en kunnen worden gevolgd op de website van DHL. Als uw bestelling is verzonden vanuit ons magazijn in Zweden, heeft u een e-mail met trackinginformatie ontvangen op het e-mailadres dat u bij uw bestelling heeft ingevoerd. Als je het niet in je inbox kunt vinden, controleer dan je spammap, want soms komen e-mails daar terecht. <span class=\"wysiwyg-underline\"><strong><a href=\"https://www.dhl.de/en/privatkunden.html\">KLIK HIER</a> </strong></span>om uw bestelling te volgen.</p>\n<p><strong>BUDBEE</strong> - Volg uw pakket via de link die u via sms van Budbee heeft ontvangen,<em> of download hun app</em></p>\n<p> </p>\n<p><strong>Als er binnen 10 dagen geen updates zijn in de tracking</strong>,<span class=\"wysiwyg-underline\"><strong><a href=\"https://www.bjornborg.com/customer-service/#form\"> KLIK HIER</a> </strong></span>en neem contact met ons op. We helpen je graag verder :)</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Welke maat is geschikt voor mij.","body":"<p><strong>Om uw perfecte pasvorm te vinden, drukt u op een product en dan vindt u de maattabel</strong> aan de rechterkant van de productafbeelding.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001928693.json","name":"Maattabel","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001928693-Maattabel","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000855993.json","name":"Maattabel","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000855993-Maattabel","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Kan ik een item ruilen?","body":"<p><strong>Ruilen is niet mogelijk in verband met een retourzending naar ons magazijn.</strong> Als u een artikel wilt ruilen, kunt u een nieuwe bestelling plaatsen. Helaas kunnen we geen afgeprijsde artikelen buiten de actieperiode op een bestelling toepassen.</p>\n<p> </p>\n<p>Houd er rekening mee dat acties en kortingscodes alleen geldig zijn voor nieuwe bestellingen en niet met terugwerkende kracht kunnen worden gebruikt. Afgeprijsde artikelen zijn alleen geldig voor geselecteerde producten en zolang de voorraad strekt tijdens de actieperiode.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Ik heb een kortingscode die ik wil gebruiken, maar hij werkt niet.","body":"<p>Kortingscodes kunnen niet worden gebruikt op reeds afgeprijsde artikelen of in combinatie met andere aanbiedingen.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Ik heb iets gekocht net voor de sale begon, kan ik alsnog de saleprijzen voor mijn bestelling krijgen?","body":"<p>Om eerlijk en consequent te blijven tegenover al onze klanten, betalen we geen vergoeding voor producten die zijn gekocht voordat er een sale plaatsvindt.</p>\n<p>Je kunt je bestelling retourneren mits je producten nog in de originele verpakking zitten en ongeopend zijn als het ondergoed betreft.</p>\n<p> </p>\n<p> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/4415065899794.json","name":"Verkopen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/4415065899794-Verkopen","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/4415065896722.json","name":"Verkopen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/4415065896722-Verkopen","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Duurzaamheid","body":"<p><strong>Björn Borg actief aan het verminderen van onze ecologische voetafdruk</strong> en aan goede arbeidsomstandigheden en het respecteren van de mensenrechten voor de mensen die onze producten vervaardigen.<br><br>Voor een volledig inzicht in ons duurzaamheidswerk, volg je <a href=\"https://www.bjornborg.com/nl/duurzaamheid/\" target=\"_self\" rel=\"undefined\"><strong>deze link.</strong></a></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882654.json","name":"Duurzaamheid","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882654-Duurzaamheid","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854973.json","name":"Duurzaamheid","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854973-Duurzaamheid","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Waar kan ik jullie maattabel vinden?","body":"<p><strong>Om uw perfecte pasvorm</strong> te vinden, drukt u op een product en dan vindt u de maattabel aan de rechterkant van de productafbeelding.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Hoe was ik mijn Björn Borgs?","body":"<p><strong>Katoenen ondergoed niet warmer dan 40 graden</strong> mag worden gewassen en niet in de droger mag. Ons performance ondergoed en sportkleding mag niet warmer dan 30 graden worden gewassen en nooit met wasverzachter. We raden je aan de wasinstructies bij je product te raadplegen voor gedetailleerde wasvoorschriften.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882574.json","name":"Producten","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882574-Producten","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854933.json","name":"Producten","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854933-Producten","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Ik wil een klacht indienen over mijn product.","body":"<p><strong>Als je product beschadigd is en je wilt een klacht indienen.</strong></p>\n<ol>\n<li>Ga naar <a href=\"https://www.bjornborg.com/returns\">https://www.bjornborg.com/returns </a>\n</li>\n<li>Log in voor een overzicht van je bestelling</li>\n<li>Selecteer het product of de producten waar je een klacht over hebt</li>\n<li>Upload een foto van het beschadigde product samen met een geschreven beschrijving, waarin het probleem wordt vermeld</li>\n<li>Gelieve de klacht niet bij een retour naar ons terug te sturen</li>\n<li>Zodra onze klantenservice je klacht heeft behandeld en goedgekeurd, zullen we contact met je opnemen en een terugbetaling doen</li>\n</ol>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926253.json","name":"Klacht","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926253-Klacht","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854893.json","name":"Klacht","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854893-Klacht","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Wat zijn mijn betaalmethodes?","body":"<p><strong>Voor je gemak bieden we een groot aantal van de meest populaire betaalmethoden</strong> aan bij het winkelen op onze site.</p>\n<ul>\n<li>Betaling met kaart - creditcard of betaalkaart (Visa, Mastercard)</li>\n<li>Klarna-factuur - Betaal zoals je wilt en houd je aankopen bij in de Klarna-app.</li>\n<li>Directe betaling (betaling rechtstreeks via je bank)</li>\n<li>Paypal</li>\n</ul>\n<p>De betaalmethoden die je bij het afrekenen kunt kiezen, zijn de opties die we je kunnen bieden op basis van je bestelgegevens. Het kan afhangen van de adresgegevens, die hetzelfde moeten zijn als je geregistreerde gegevens. Als de adresgegevens niet overeenkomen met de geregistreerde gegevens, kunnen we meestal alleen methoden met vooruitbetaling aanbieden.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926113.json","name":"Betaling","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926113-Betaling","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842694.json","name":"Betaling","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842694-Betaling","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p><strong>Zou je binnen een paar minuten een bestelbevestiging moeten ontvangen.</strong> Als je deze e-mail niet hebt ontvangen, controleer dan de spam-map van je e-mailaccount. Ook al heb je geen orderbevestiging ontvangen, je bestelling kan toch in behandeling zijn genomen en we raden je dan ook aan contact met ons op te nemen via de Klantenservice voordat je opnieuw een bestelling plaatst op onze website.</p>\n<p><a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLIK HIER</strong> </span></a>om contact met ons op te nemen!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4416361594258,"label":"Ik zie de bestelling niet op mijn account.","body":"<p>De bestelling is pas zichtbaar op je account als deze verzonden is, mits je bij plaatsing van de bestelling ingelogd was.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":360009166193,"label":"Hoe weet ik wanneer mijn bestelling is verzonden?","body":"<p data-start=\"780\" data-end=\"899\"><strong>Je ontvangt een verzendbevestiging per e-mail met je bestelgegevens en trackingnummer zodra je bestelling is verzonden.</strong></p><p data-start=\"901\" data-end=\"952\">Kun je deze niet vinden? Controleer dan je spammap.</p><p data-start=\"954\" data-end=\"1114\">We streven ernaar alle bestellingen binnen 1–2 werkdagen te verwerken en te verzenden. Tijdens drukke periodes (zoals sales of feestdagen) kan het langer duren.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"Is mijn bestelling gelukt?","body":"<p><strong>Als het adres onjuist is en de bestelling niet kan worden afgeleverd, wordt het teruggestuurd naar ons magazijn en krijg je je geld terug zodra we het in ons magazijn in Zweden hebben verwerkt.</strong></p>\n<p><a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLIK HIER</strong></span> </a>om contact met ons op te nemen!</p>\n<p> </p>\n<p>Als Klarna het bedrag in rekening heeft gebracht/heeft gereserveerd bij een vergeefse poging om een bestelling te plaatsen, wordt dit binnen 1-5 dagen teruggestort, dus geen zorgen!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Behoud ik mijn bonusvoucher als ik het item retourneer?
","body":"<p><strong>Ja je behoudt je bonusvoucher als je het item retourneert.</strong> Je krijgt via de e-mail bericht zodra je retour is ontvangen en ontvangt dan ook een nieuwe bonusvouchercode.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Terugbetaling","body":"<p><strong>Wij zullen het retourbedrag terugbetalen zodra wij de retourzending hebben ontvangen en gecontroleerd in ons magazijn in Zweden. Dit duurt ongeveer 2-4 weken vanaf het moment dat u het pakket heeft verzonden.</strong> De terugbetaling van het retourbedrag vindt plaats via hetzelfde betaalmiddel dat je hebt gebruikt bij het plaatsen van de bestelling.<br><br> </p><p><strong>Als je via Klarna hebt betaald</strong></p><p>Als uw factuur binnen de termijn voor onze retourverwerking moet worden betaald, vragen wij u de factuur te betalen of contact op te nemen met Klarna om de vervaldatum ervan uit te stellen. Dit kan ook via de Klarna-app. Indien je er al voor hebt gekozen om je factuur te betalen, stort Klarna het bedrag van je aankoop terug zodra de retourzending door ons is goedgekeurd.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Hoe weet ik zeker dat mijn bestelling is doorgekomen?","body":"<p><strong>Na het plaatsen van je bestelling, word je doorgestuurd naar de pagina met de bevestiging van je bestelling.</strong> Wij raden je aan je bestelnummer op te slaan. Daarnaast ontvang je een bestelbevestiging op je e-mailadres. Als je je bestelbevestiging niet in je inbox kunt vinden, kijk dan in je spam-map, aangezien e-mails daar soms terechtkomen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Mijn pakket is geretourneerd, kunt u het opnieuw verzenden?","body":"<p>Helaas kunnen we geen pakket opnieuw verzenden dat naar ons is geretourneerd. We zullen u terugbetalen zodra we de retourzending hebben ontvangen.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Hoelang is mijn bonusvoucher geldig?
","body":"<p><strong>Deze is 6 maanden geldig.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Ik kan geen bestelling plaatsen.","body":"<p><strong>Hoewel er een aantal problemen kunnen zijn die soms moeilijk precies vast te stellen zijn, hebben we een paar richtlijnen die je helpen je probleem op te lossen:</strong></p>\n<ul>\n<li>Zorg ervoor dat je op de website bent voor het land waar je wilt bestellen. Voor Nederlands zou het er zo uit moeten zien: https://www.bjornborg.com/nl. Klik <a href=\"https://www.bjornborg.com/nl\" target=\"_self\" rel=\"undefined\">hier</a>\n</li>\n<li>Controleer je webbrowser. Vaak werkt oudere of verouderde software gewoon niet zo goed met onze site. Over het algemeen geeft de Chrome-browser de minste problemen.</li>\n<li>Verwijder je cachegeheugen omdat cookies je functionaliteit kunnen blokkeren</li>\n<li>Doe je aankoop als een \"gast\" in plaats van in te loggen op je account</li>\n<li>Probeer het, indien mogelijk, met een andere betaalmethode of een andere creditcard.</li>\n<li> Als niets werkt, probeer het dan met een ander apparaat en zorg ervoor dat je op de site bent voor het land waar je bestelling moet worden bezorgd.</li>\n</ul>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kan ik 2 bestellingen combineren?","body":"<p class=\"p1\"><strong>Het is helaas niet mogelijk</strong> om 2 geplaatste bestellingen te combineren. Deze worden in aparte pakketten verzonden.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Hoeveel moet ik besteden om een bonusvoucher te krijgen?","body":"<p>Voor een bonusvoucher moet je 1000 punten hebben behaald. Dit staat gelijk aan <strong>€ 100 / $ 100 / £ 100.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Levertijd.","body":"<p data-start=\"929\" data-end=\"1002\"><strong>Je bestelling wordt binnen 1–2 dagen verzonden (1–3 dagen na feestdagen).</strong></p><p data-start=\"1004\" data-end=\"1121\">Standaardlevering duurt 3–10 werkdagen (ma–vr) na verzending vanuit ons magazijn in Zweden, afhankelijk van de markt.</p><p data-start=\"1123\" data-end=\"1266\">Alle bestellingen zijn te volgen via DHL/Budbee. Je ontvangt een trackingnummer per e-mail zodra je bestelling is verzonden.</p><p data-start=\"1268\" data-end=\"1368\">Levertijden zijn schattingen en kunnen langer zijn tijdens piekperiodes (bijv. feestdagen of sales).</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Ik zie de bestelling niet op mijn account.","body":"<p><strong>De bestelling is pas zichtbaar op je account als deze verzonden is</strong>, mits je bij plaatsing van de bestelling ingelogd was.<br><br></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Hoe verdien ik bonuspunten?","body":"<p>Als lid van TEAM BORG ontvang je een bonus van 5% op alle artikelen die je koopt. 
1 € / 1 $ / 1 £ = 10 punten.
</p>\n<p>1000 punten = 1 voucher á € 5,00
</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444401601810,"label":"Hoe werken de lidmaatschapniveaus?
","body":"<p>Als er een bonusvoucher wordt aangemaakt, worden 1000 punten in mindering gebracht op je saldo. Maar je behoudt je totale bonus die je lidmaatschapniveau bepaalt.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Kan ik extra producten aan een bestelling toevoegen?","body":"<p><strong>Je kunt niets</strong> meer toevoegen aan een bestelling die al geplaatst is.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444294372370,"label":"Kan ik de verzendmethode veranderen?","body":"<p>Helaas is het om technische redenen niet mogelijk de verzendmethode op een later moment te wijzigen.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360021073620,"label":"Ik wil de nieuwsbrief niet ontvangen.","body":"<p><strong>Onderaan een ontvangen nieuwsbrief staat een link waarop je kunt klikken om je af te melden voor onze nieuwsbrief.</strong> Als dit niet werkt, stuur ons dan een bericht hier in de widget en we zullen je verder helpen.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Hoe u uw kortingscode gebruikt:","body":"<p>1. Voer bij het afrekenen de geldige kortingscode in het kortingscodeveld in.<br>2. Klik op \"Toevoegen+\"<br>3. Controleer of het bedrag van uw bestelling is aangepast op basis van de korting.<br>4. Ga verder met betalen</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Wat moet ik invoeren in het tweede adresveld bij het betalen?","body":"<p><strong>Naast de verplichte adresvelden met een sterretje (*), kun je in het tweede adresveld extra informatie</strong> invoeren. Hierin kun je extra informatie kwijt die nodig is voor de bezorging of die deze versnelt. Denk bijvoorbeeld aan:</p>\n<p>bedrijfsnaam<br>appartementnummer<br>t.a.v.<br><br>Heb je een kort en eenvoudig adres dan hoef je dit veld niet in te vullen, omdat het niet verplicht is.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Hoe lang duurt een retourzending?","body":"<p><strong>Retourneren duurt ongeveer 2-4 weken.</strong><br><br>Retourzendingen worden eerst verzonden naar onze retourhub in Duitsland voordat ze gezamenlijk naar ons eindbestemmingsmagazijn in Zweden worden verzonden. De trackinglink wordt alleen weergegeven wanneer uw geretourneerde bestelling is aangekomen in de Duitse hub.</p><p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Hoe herstel ik mijn verloren wachtwoord?","body":"<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><strong>Als u uw wachtwoord bent vergeten, klikt u in de rechterhoek op het kleine figuur.</strong><br>U vindt dan onderaan een \"Reset wachtwoord\".</span></p>\n<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><br>Je ontvangt een e-mail met een link om je wachtwoord opnieuw in te stellen.</span></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Ik ben vergeten om mijn kortingscode te gebruiken. ","body":"<p>We kunnen geen kortingen toepassen nadat je bestelling reeds is geplaatst.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"Mijn bestelling is niet compleet geleverd.","body":"<p>Neem contact met ons op zodat, <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong>KLIK HIER</strong></a> we het probleem kunnen oplossen.</p>\n<p>Vergeet niet om je bestelnummer in te voeren zodat we je probleem snel en efficient kunnen afhandelen.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Hoe kan ik een account aanmaken?","body":"<p><strong>Het aanmaken van je eigen account op bjornborg.com is eenvoudig. Om je gegevens te registreren, klik je <a href=\"https://www.bjornborg.com/nl/customer/account/login\" target=\"_self\" rel=\"undefined\">hier</a> of volg je de stappen bij het plaatsen van een online bestelling.</strong> Door een account aan te maken, kun je op een veilige en handige manier winkelen, je bestellingen volgen en e-mails over je bestelling ontvangen.<br><br>Björn Borg hecht waarde aan je privacy. Klik <a href=\"https://www.bjornborg.com/nl/customer-service/privacy-policy\" target=\"_self\" rel=\"undefined\">hier</a> om ons privacybeleid te bekijken. Je unieke gebruikersnaam van je account is het e-mailadres dat je gebruikt bij het aanmaken van het account en/of het plaatsen van de bestelling.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009031254,"label":"Hoe je een kortingscode gebruikt:","body":"<p><strong>Controleer eerst of de code correct en geldig is.</strong> Houd er rekening mee dat promotiecodes niet kunnen worden gebruikt bij afgeprijsde artikelen of in combinatie met andere aanbiedingen.<br><br></p>\n<p><strong>Hoe u uw kortingscode kunt toepassen:</strong></p>\n<ol>\n<li>Voer bij het afrekenen de geldige kortingscode in het veld \"Voeg uw bonuspunten en voordelen toe\" in</li>\n<li>Klik op \"+Toevoegen\"</li>\n<li>Controleer of het bedrag van je bestelling is aangepast in overeenstemming met de kortingscode</li>\n<li>Ga verder met betalen.</li>\n</ol>\n<p><img src=\"https://bjornborg.zendesk.com/hc/article_attachments/15127176558610\" alt=\"Screen Shot 2023-11-16 at 14.48.34.png\" width=\"287\" height=\"159\"></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Hoe kan ik mijn bestelling volgen?","body":"<p><strong>Zodra je bestelling is verzonden kun je deze volgen via:</strong></p>\n<ul>\n<li>\n<strong>DHL:</strong> Klik op de traceerlink in de e-mail met je verzendinformatie.</li>\n<li>\n<strong>Budbee: </strong>Open de Budbee-app om uw pakket te volgen.</li>\n<li>Heb je vragen over je bestelling? <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLIK HIER</strong></a> om contact op met onze klantenservice.</li>\n</ul>\n<p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kan ik een artikel retourneren in een fysiek store?","body":"<p><strong>Een online bestelling kan helaas niet worden geretourneerd in een fysieke store.</strong> De retourzending dient naar ons teruggestuurd te worden.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Waarom zou ik een account moeten aanmaken?","body":"<p><strong>Geniet van de voordelen van je eigen account bij bjornborg.com:</strong></p>\n<ul>\n<li>Bestelgeschiedenis</li>\n<li>Sneller en eenvoudiger afrekenen. Configureer je factuur- en verzendgegevens zodat het betalen een fluitje van een cent wordt.</li>\n<li>Nieuws &amp; exclusieve aanbiedingen. Meld je aan om updates per e-mail te ontvangen over speciale promoties, meldingen over sale, nieuwe productaankondigingen, cadeau-ideeën en meer!</li>\n</ul>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926273.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926273-Team-Borg-lidmaatschap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854993.json","name":"Team Borg - lidmaatschap","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854993-Team-Borg-lidmaatschap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360021095259,"label":"Wat is jullie retourbeleid?","body":"<p><strong>Wij bieden een retourbeleid van 30 dagen.</strong><br><br>De artikelen die je retour stuurt moeten in dezelfde staat zijn als waarin je ze hebt ontvangen, en met de originele labels. We accepteren geen onvolledige retouren of artikelen die gedragen of gewassen zijn. Deze zullen we dan ook niet terugbetalen. Ondergoed en zwemkleding mag alleen worden geretourneerd in de originele verpakking, mits ongeopend, niet gedragen en in dezelfde staat als bij bezorging en compleet met alle labels.<br><br></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Levertijd tijdens uitverkoop en feestdagen.","body":"<p class=\"p1\"><strong>Op feestdagen en in het weekend worden geen pakketten verzonden.</strong> Tijdens Feestdagen, Sale en Weekends kan de levertijd van onze zendingen soms langer zijn dan normaal.<br><br><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Ons magazijn is gesloten op Zweedse feestdagen.</span></p>\n<p class=\"p1\"> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Hoe retourneer ik een artikel?","body":"<p><strong>Als u wilt retourneren,</strong> <a href=\"https://www.bjornborg.com/nl/faq/retour-and-terugbetalin/\">KLIK HIER.</a></p><p data-start=\"750\" data-end=\"769\"><strong data-start=\"750\" data-end=\"767\">Zo werkt het:</strong></p><ol data-start=\"772\" data-end=\"933\">\n<li data-section-id=\"4prtzj\" data-start=\"772\" data-end=\"804\" data-list-item-id=\"e9951a2c4e5119191601cbcc3ee9ad2c9\">Registreer je retour online</li>\n<li data-section-id=\"d5daqh\" data-start=\"807\" data-end=\"857\" data-list-item-id=\"e9183b257a85cd65bfe9df56df71be26e\">Verpak het artikel in de originele verpakking</li>\n<li data-section-id=\"ldxrkh\" data-start=\"860\" data-end=\"889\" data-list-item-id=\"eb751ccd93f0a4c61a2eadae01eb60d85\">Bevestig het retourlabel</li>\n<li data-section-id=\"y3md8k\" data-start=\"892\" data-end=\"929\" data-list-item-id=\"e8d385fd80460f7220b58aa830c48db77\">Lever het in bij een servicepunt</li>\n</ol><p data-start=\"936\" data-end=\"1038\">⏱ <strong data-start=\"938\" data-end=\"962\">30 dagen retourrecht</strong><br>💸 Retourkosten: €3,9<br>⏱ Terugbetaling: <strong data-start=\"1010\" data-end=\"1023\">2–4 weken</strong> na ontvangst</p><p data-start=\"1045\" data-end=\"1092\">❗ Ondergoed moet ongebruikt en verzegeld zijn<br><br> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Artikel ruilen?","body":"<p><strong>Helaas kunnen wij geen uitwisselingen in ons magazijn beheren. </strong>Als je een artikel wilt ruilen, verzoeken we je het artikel dat je niet wilt houden terug te sturen en een nieuwe bestelling te plaatsen voor het juiste product. <br><br>Voor retourinstructies <strong><a href=\"https://www.bjornborg.com/nl/faq/retour-and-terugbetalin/\" target=\"_self\">KLIK HIER.</a></strong></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Ik heb het verkeerde adres ingevoerd.","body":"<p data-start=\"886\" data-end=\"1116\"><strong>We kunnen het adres niet wijzigen nadat een bestelling is geplaatst.</strong> Als het adres onjuist is, plaats dan een nieuwe bestelling met de juiste gegevens en wacht tot de oorspronkelijke bestelling wordt geretourneerd en terugbetaald.<br><br><strong>Retouren duren meestal 3–6 weken, waarna een terugbetaling wordt gedaan.</strong> Dit beleid is ingesteld om fraude te voorkomen en klantveiligheid te waarborgen. Onze excuses voor het ongemak.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Ik heb mijn bestelling betaald met een voucher, hoe krijg ik mijn geld terug?","body":"<p><strong>Als u uw bestelling met een voucher heeft betaald, krijgt u een nieuwe voucher van hetzelfde bedrag terug.</strong> Onze klantenservice stuurt u een voucher via e-mail.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Kan ik mijn bestelling wijzigen of annuleren?","body":"<p><strong>Helaas is het niet mogelijk om iets in een geplaatste bestelling te annuleren, toe te voegen of te wijzigen.</strong> Als je de verkeerde maat hebt besteld, raden we je aan het artikel te retourneren zodra het binnenkomt en vervolgens een nieuwe bestelling te plaatsen voor de juiste maat.</p>\n<p> </p>\n<p><strong>Als u geen tijd heeft om uw pakket op te halen bij de agent wanneer het is afgeleverd, wordt het automatisch teruggestuurd naar ons magazijn.</strong> Uw geld wordt terugbetaald zodra wij het pakket terug hebben ontvangen in ons magazijn in Zweden.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Accepteren jullie retourzendingen van ondergoed?","body":"<p><strong>Ondergoed kan alleen worden geretourneerd als het ongeopend is</strong>, in de originele verpakking, ongedragen en in dezelfde staat als waarin het is geleverd, met alle labels eraan.</p>\n<p>Gezien de aard van ondergoed, accepteren wij geen retourzendingen van ondergoed indien geopend en/of gepast.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":14},{"id":360021073080,"label":"TAX / VAT / BTW","body":"<p data-start=\"58\" data-end=\"256\">Alle bestellingen worden verzonden vanuit ons magazijn in Zweden. Internationale bestellingen kunnen onderhevig zijn aan lokale belastingen en invoerrechten, afhankelijk van het land van bestemming.</p><p data-start=\"258\" data-end=\"440\">Deze kosten worden bepaald door de lokale douane en kunnen variëren op basis van de orderwaarde en belastingvrije drempels. Ze kunnen soms als extra verzendkosten worden weergegeven.</p><p data-start=\"442\" data-end=\"543\">Hier hebben wij geen controle over. Voor meer informatie kunt u contact opnemen met uw lokale douane.<br> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":13},{"id":360009166493,"label":"Wat moet ik doen als ik mijn bestelling niet heb ontvangen?","body":"<p data-start=\"137\" data-end=\"367\"><strong data-start=\"137\" data-end=\"260\">Als je je bestelling na 10 werkdagen vanaf verzending nog niet hebt ontvangen, controleer dan eerst het trackingnummer.</strong><br>Als er binnen 10 dagen geen updates zijn in de tracking, neem dan contact met ons op <a href=\"https://www.bjornborg.com/nl/faq/\"><strong data-start=\"348\" data-end=\"364\">CLICK HERE</strong></a>.</p><p data-start=\"369\" data-end=\"727\">Bestellingen die om een onjuist of onvolledig adres of om een andere reden naar ons worden teruggestuurd en niet bij het afhaalpunt worden opgehaald, worden niet opnieuw verzonden. In plaats daarvan ontvang je een terugbetaling zodra de bestelling in ons magazijn in Zweden is aangekomen. Houd er rekening mee dat de verzendkosten niet worden terugbetaald.</p><p data-start=\"729\" data-end=\"823\">We raden aan een nieuwe bestelling te plaatsen en ervoor te zorgen dat het adres correct is.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Verzendkosten?","body":"<p>Wij verzenden alle bestellingen naar Nederland met <strong>DHL Parcel International</strong> of <strong>Budbee</strong>. <strong>De verzendkosten liggen tussen 3.95 EUR en 4.00 EUR</strong> en zijn gratis voor alle bestellingen boven de € 80.00.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791320883730,"label":"Klaar om af te rekenen?","body":"<p data-start=\"2291\" data-end=\"2405\">Wanneer je klaar bent om af te rekenen, ga dan naar je shoppingbag om je bestelling te controleren en te plaatsen.</p><p data-start=\"2407\" data-end=\"2527\">Als je al klant bent en nog niet bent ingelogd op je account, kun je eenvoudig inloggen zodra je je e-mailadres invoert.</p><p data-start=\"2529\" data-end=\"2739\">Nieuwe klanten wordt gevraagd een account aan te maken. Dit zorgt ervoor dat we je de best mogelijke klantenservice kunnen bieden en dat je toekomstige winkelervaringen zo eenvoudig en soepel mogelijk verlopen.</p><p data-start=\"2741\" data-end=\"2811\">Vul je adresgegevens in om verder te gaan naar verzending en betaling.</p><p data-start=\"2813\" data-end=\"2963\">Selecteer je gewenste betaalmethode en klik vervolgens op <strong data-start=\"2871\" data-end=\"2894\">\"Aankoop voltooien\"</strong>.<br>Binnen enkele minuten ontvang je een orderbevestiging per e-mail.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":33791007672466,"label":"Nieuw met online shoppen?","body":"<p data-start=\"3371\" data-end=\"3547\">Navigeer op de site door op de categorieën bovenaan de pagina te klikken. Als je naar iets specifieks zoekt, kun je een trefwoord invoeren in het zoekveld met het vergrootglas.</p><p data-start=\"3549\" data-end=\"3839\">Wanneer je door ons assortiment bladert, kun je op een artikel klikken om naar de productpagina te gaan. Hier vind je informatie over beschikbare maten, kleuren en specifieke productdetails. Iets gevonden dat je leuk vindt? Kies een maat en voeg het artikel toe aan je virtuele shoppingbag.</p><p data-start=\"3841\" data-end=\"4098\">Je kunt je shoppingbag op elk moment openen door op het pictogram rechtsboven op de pagina te klikken. In je shoppingbag kun je je bestelling aanpassen, kortingscodes toevoegen, de geschatte verzendkosten bekijken en de totale waarde van je bestelling zien.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001926013.json","name":"Bestellingen ","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001926013-Bestellingen","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854773.json","name":"Bestellingen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854773-Bestellingen","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34008125842834,"label":"Ik heb het verkeerde adres ingevoerd.","body":"<p data-start=\"630\" data-end=\"820\"><strong>We kunnen het adres niet wijzigen nadat een bestelling is geplaatst.</strong> Als het onjuist is, plaats dan een nieuwe bestelling en wacht tot de oorspronkelijke wordt geretourneerd en terugbetaald.</p><p data-start=\"822\" data-end=\"926\">Retouren duren 3–6 weken. Terugbetaling volgt na ontvangst van de retour. Onze excuses voor het ongemak.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34006742817938,"label":"Waar is mijn bestelling?","body":"<p><strong>DHL</strong> - Pakketten die met DHL worden verzonden, hebben een trackingnummer en kunnen worden gevolgd op de website van DHL. Als uw bestelling is verzonden vanuit ons magazijn in Zweden, heeft u een e-mail met trackinginformatie ontvangen op het e-mailadres dat u bij uw bestelling heeft ingevoerd. Als je het niet in je inbox kunt vinden, controleer dan je spammap, want soms komen e-mails daar terecht. <a href=\"https://www.dhl.de/en/privatkunden.html\"><strong>KLIK HIER</strong></a><strong> </strong>om uw bestelling te volgen.</p><p><strong>BUDBEE</strong> - Volg uw pakket via de link die u via sms van Budbee heeft ontvangen,<em> of download hun app</em><br><br><strong>Als er binnen 10 dagen geen updates zijn in de tracking</strong>,<a href=\"https://www.bjornborg.com/customer-service/#form\"><strong> KLIK HIER</strong></a><strong> </strong>en neem contact met ons op. We helpen je graag verder :)</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34009585236114,"label":"Hebben jullie een telefoonnummer?","body":"<p>Het Björn Borg Customer Success Team behandelt alle ondersteuning via e-mail. Ons streven is om alle e-mails binnen twee werkdagen te beantwoorden, van 09.00-16.00 uur CET.<br><br>Voor vragen over uw lopende aankoop bij Björn Borg.com kunt u uw e-mail sturen via onze widget in de hoek \"Help?\" of via onderstaand formulier.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34009426003730,"label":"Mijn bestelling is niet compleet geleverd.","body":"<p>Neem contact met ons op zodat, <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong>KLIK HIER</strong></a> we het probleem kunnen oplossen.</p><p>Vergeet niet om je bestelnummer in te voeren zodat we je probleem snel en efficient kunnen afhandelen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34428841883282,"label":"Ik heb mijn terugbetaling voor mijn retour niet ontvangen.","body":"<p data-start=\"869\" data-end=\"1032\"><strong data-start=\"869\" data-end=\"888\">Terugbetalingen</strong><br>Terugbetalingen worden uitgevoerd nadat de retour is ontvangen en gecontroleerd (2–4 weken). De oorspronkelijke betaalmethode wordt gebruikt.<br><br><strong data-start=\"1034\" data-end=\"1069\">Als je met Klarna hebt betaald:</strong><br>Als je factuur vervalt voordat je retour is verwerkt, betaal deze dan of verleng deze via Klarna. Als je al hebt betaald, zal Klarna je terugbetalen zodra je retour is goedgekeurd.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34007450538514,"label":"Retourlabel ontbreekt.","body":"<p data-start=\"482\" data-end=\"687\">Als je je retour op onze website hebt geregistreerd maar geen retourlabel hebt ontvangen, kun je inloggen via <a href=\"http://www.bjornborg.com/returns\" data-start=\"594\" data-end=\"619\" target=\"_new\" rel=\"noopener\"><strong>www.bjornborg.com/returns</strong></a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><strong><a data-start=\"594\" data-end=\"619\" target=\"_new\" rel=\"noopener\"></a></strong> en op <strong data-start=\"626\" data-end=\"644\">\"Instructies\"</strong> klikken om je label opnieuw te downloaden.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34009884146578,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p><strong>Zou je binnen een paar minuten een bestelbevestiging moeten ontvangen.</strong> Als je deze e-mail niet hebt ontvangen, controleer dan de spam-map van je e-mailaccount. Ook al heb je geen orderbevestiging ontvangen, je bestelling kan toch in behandeling zijn genomen en we raden je dan ook aan contact met ons op te nemen via de Klantenservice voordat je opnieuw een bestelling plaatst op onze website.<br><br><a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong>KLIK HIER</strong> </a>om contact met ons op te nemen!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":34008391217298,"label":"Een bestelling annuleren of wijzigen","body":"<p data-start=\"1526\" data-end=\"1789\">Zodra een bestelling is geplaatst, wordt deze direct verwerkt zodat je je pakket zo snel mogelijk kunt ontvangen. Daarom is het helaas niet mogelijk om iets aan je bestelling te annuleren, toe te voegen of te wijzigen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34007919874578,"label":"Mijn pakket is geretourneerd, kunt u het opnieuw verzenden?","body":"<p>Helaas kunnen we geen pakket opnieuw verzenden dat naar ons is geretourneerd. We zullen u terugbetalen zodra we de retourzending hebben ontvangen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34006443949842,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p data-start=\"628\" data-end=\"731\"><strong>Je zou binnen enkele minuten een orderbevestiging moeten ontvangen.</strong> Zo niet, controleer dan je spammap.</p><p data-start=\"733\" data-end=\"903\">Ook als je deze niet hebt ontvangen, kan je bestelling toch verwerkt zijn. Neem contact op met de klantenservice voordat je een nieuwe bestelling plaatst. <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong data-start=\"888\" data-end=\"903\">[KLIK HIER]</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34800052025362,"label":"Ik heb geen antwoord van je.","body":"<p>Wij reageren altijd binnen 2 werkdagen op onze klanten. Als u geen reactie van ons heeft ontvangen, controleer dan ook uw spam-alt. stuur ons een nieuwe e-mail.<br><br></p>\n<p>Op feestdagen zijn wij gesloten.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34800245718034,"label":"Terug met Budbee / Instabox","body":"<p>Als je je bestelling bij Budbee / Instabox hebt ontvangen, boek dan je retour via de sms die je van Budbee / Instabox hebt ontvangen of ga naar de Budbee / Instabox-app om je retour te boeken. </p>\n<p> </p>\n<p><strong>U dient geen retourlabel te hebben</strong>, wanneer de chauffeur het pakket uit de doos of bij u thuis ophaalt, heeft hij een retourlabel bij zich.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":34831744254994,"label":"Wat moet ik doen als ik mijn bestelling niet heb ontvangen?","body":"<p data-start=\"137\" data-end=\"367\"><strong data-start=\"137\" data-end=\"260\">Als je je bestelling na 10 werkdagen vanaf verzending nog niet hebt ontvangen, controleer dan eerst het trackingnummer.</strong><br>Als er binnen 10 dagen geen updates zijn in de tracking, neem dan contact met ons op <a href=\"https://www.bjornborg.com/nl/faq/\"><strong data-start=\"348\" data-end=\"364\">CLICK HERE</strong></a>.</p><p data-start=\"369\" data-end=\"727\">Bestellingen die om een onjuist of onvolledig adres of om een andere reden naar ons worden teruggestuurd en niet bij het afhaalpunt worden opgehaald, worden niet opnieuw verzonden. In plaats daarvan ontvang je een terugbetaling zodra de bestelling in ons magazijn in Zweden is aangekomen. Houd er rekening mee dat de verzendkosten niet worden terugbetaald.</p><p data-start=\"729\" data-end=\"823\">We raden aan een nieuwe bestelling te plaatsen en ervoor te zorgen dat het adres correct is.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":7522703537426,"label":"Is mijn abonnement doorgegaan?","body":"<p>Nadat u uw abonnement heeft aangemaakt, worden er 0 euro in rekening gebracht. Zodra uw bestelling vanuit ons magazijn is verzonden, ontvangt u een orderbevestigingsmail.</p><p>Heeft u nog vragen? Neem dan contact met ons op via customerservice@bjornborg.com.</p><div> </div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522696103698,"label":"Hoe zeg ik mijn abonnement op?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">U kunt uw abonnement op elk gewenst moment opzeggen door contact met ons op te nemen via customerservice@bjornborg.com.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522683739410,"label":"Hoe vaak ontvang ik de boxers?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Je kunt ervoor kiezen om je boxershorts elke maand, elke twee maanden of elke drie maanden te ontvangen.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522682344850,"label":"Waarom zou ik een abonnement nemen?","body":"<p>Meld je aan voor ons boxershortabonnement en bespaar tot wel 30%. Bij ons is het eenvoudig en gemakkelijk om een ​​abonnement op onze boxershorts af te sluiten. Je kunt kiezen voor een maandelijkse, tweemaandelijkse of driemaandelijkse levering. Kies de optie die het beste bij je past.</p><p>Je pakket bevat 2 boxershorts, je kunt kiezen tussen zwarte en boxershorts met een print. Beide opties zijn Premium Cotton Stretch boxershorts, een favoriet vanwege hun flexibele stretch en perfecte pasvorm.</p><p>Begin snel: je hoeft alleen maar de maat, het product en de gewenste leveringsfrequentie te kiezen. Daarna ben je klaar om te bestellen. Verzendkosten van €4 worden toegevoegd.</p><p>Het abonnement is vrijblijvend; je kunt het op elk moment opzeggen door een e-mail te sturen naar customerservice@bjornborg.com.</p>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/7522320187026.json","name":"Abonnement","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/7522237880722.json","name":"Subscription","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/7522237880722-Subscription","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":10943785955346,"label":"Terug met Budbee / Instabox","body":"<p>Als je je bestelling bij Budbee / Instabox hebt ontvangen, boek dan je retour via de sms die je van Budbee / Instabox hebt ontvangen of ga naar de Budbee / Instabox-app om je retour te boeken. </p>\n<p> </p>\n<p><strong>U dient geen retourlabel te hebben</strong>, wanneer de chauffeur het pakket uit de doos of bij u thuis ophaalt, heeft hij een retourlabel bij zich.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":10633149155346,"label":"Ik heb geen retourlabel.","body":"<p>Als je bestelling met Budbee is verzonden, boek dan je retour via de link die je hebt ontvangen in je bezorg-sms van Budbee of voer de bestelling in de Budbee-app in. <strong>Om het pakket te versturen heb je geen retourlabel nodig.</strong><br><br>Het retourneren duurt ongeveer 2-4 weken.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":4444369862546,"label":"Hoe kan ik mijn bestelling volgen?","body":"<p>Zodra je bestelling is verzonden kun je deze volgen via:</p>\n<ul>\n<li>Klik op de traceerlink in de e-mail met je verzendinformatie.</li>\n</ul>\n<p>Heb je vragen over je bestelling? Neem dan contact op met onze klantenservice.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":35396163569042,"label":"Ik heb geen bevestiging van mijn bestelling ontvangen.","body":"<p data-start=\"628\" data-end=\"731\"><strong>Je zou binnen enkele minuten een orderbevestiging moeten ontvangen.</strong> Zo niet, controleer dan je spammap.</p><p data-start=\"733\" data-end=\"903\">Ook als je deze niet hebt ontvangen, kan je bestelling toch verwerkt zijn. Neem contact op met de klantenservice voordat je een nieuwe bestelling plaatst. <a href=\"https://www.bjornborg.com/nl/faq/#form\"><strong data-start=\"888\" data-end=\"903\">[KLIK HIER]</strong></a></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001882454.json","name":"Verzending & Levering","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001882454-Verzending-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000842794.json","name":"Verzending & Levering","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000842794-Verzending-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":35522001331474,"label":"Levertijd.","body":"<p data-start=\"929\" data-end=\"1002\"><strong>Je bestelling wordt binnen 1–2 dagen verzonden (1–3 dagen na feestdagen).</strong></p><p data-start=\"1004\" data-end=\"1121\">Standaardlevering duurt 3–10 werkdagen (ma–vr) na verzending vanuit ons magazijn in Zweden, afhankelijk van de markt.</p><p data-start=\"1123\" data-end=\"1266\">Alle bestellingen zijn te volgen via DHL/Budbee. Je ontvangt een trackingnummer per e-mail zodra je bestelling is verzonden.</p><p data-start=\"1268\" data-end=\"1368\">Levertijden zijn schattingen en kunnen langer zijn tijdens piekperiodes (bijv. feestdagen of sales).</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":34428885200530,"label":"Ik heb mijn terugbetaling voor mijn retour niet ontvangen.","body":"<p data-start=\"869\" data-end=\"1032\"><strong data-start=\"869\" data-end=\"888\">Terugbetalingen</strong><br>Terugbetalingen worden uitgevoerd nadat de retour is ontvangen en gecontroleerd (2–4 weken). De oorspronkelijke betaalmethode wordt gebruikt.<br><br><strong data-start=\"1034\" data-end=\"1069\">Als je met Klarna hebt betaald:</strong><br>Als je factuur vervalt voordat je retour is verwerkt, betaal deze dan of verleng deze via Klarna. Als je al hebt betaald, zal Klarna je terugbetalen zodra je retour is goedgekeurd.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":36136073718674,"label":"Wanneer ontvang ik mijn sale-bestelling?","body":"<p><strong>Tijdens Black Friday: </strong>De levertijd kan langer zijn vanwege de vele tevreden klanten.</p>\n<p><strong>Tijdens andere uitverkoopperiodes kunnen onverwachte vertragingen, voorraadtekorten</strong> en allerlei andere problemen buiten onze controle voorkomen, we doen er alles aan om dit te voorkomen. Meer informatie over ons beleid in de onlineshop vindt u in onze Voorwaarden.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136009980434,"label":"Ik heb iets gekocht net voor de sale begon, kan ik alsnog de saleprijzen voor mijn bestelling krijgen?","body":"<p>Om eerlijk en consequent te blijven tegenover al onze klanten, betalen we geen vergoeding voor producten die zijn gekocht voordat er een sale plaatsvindt.</p>\n<p>Je kunt je bestelling retourneren mits je producten nog in de originele verpakking zitten en ongeopend zijn als het ondergoed betreft.</p>\n<p> </p>\n<p> </p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142875800082,"label":"Wat is het herroepingsrecht?","body":"<p data-start=\"521\" data-end=\"912\">Het herroepingsrecht betekent dat u het recht heeft om uw online aankoop binnen 14 dagen na ontvangst van uw bestelling te annuleren, zonder dat u hiervoor een reden hoeft op te geven. Dit recht is vastgelegd in de Europese consumentenwetgeving. Nadat uw verzoek tot herroeping is ingediend, ontvangt u instructies over hoe u de producten kunt retourneren en uw terugbetaling kunt ontvangen.<span aria-hidden=\"true\"></span></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/360001925973.json","name":"Retourneren","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/360001925973-Retourneren","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/360000854733.json","name":"Retourneren","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/360000854733-Retourneren","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142881169042,"label":"Wat is het herroepingsrecht?","body":"<p data-start=\"521\" data-end=\"912\">Het herroepingsrecht betekent dat u het recht heeft om uw online aankoop binnen 14 dagen na ontvangst van uw bestelling te annuleren, zonder dat u hiervoor een reden hoeft op te geven. Dit recht is vastgelegd in de Europese consumentenwetgeving. Nadat uw verzoek tot herroeping is ingediend, ontvangt u instructies over hoe u de producten kunt retourneren en uw terugbetaling kunt ontvangen.<span aria-hidden=\"true\"></span></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/sections/34005890568466.json","name":"Populaire artikelen","locale":"nl-nl","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/sections/34005890568466-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/nl-nl/categories/34005768850322.json","name":"Populaire artikelen","locale":"nl-nl","html_url":"https://bjornborg.zendesk.com/hc/nl-nl/categories/34005768850322-Populaire-artikelen","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0}]},"group_id":"ae2adc77-1e58-401e-9a2b-af5f869ed2bc","position":10,"tag_list":[],"full_slug":"nl/pages/faq/","meta_data":null,"parent_id":42969625,"alternates":[{"id":42969590,"name":"FAQ","slug":"customer-service","full_slug":"en/pages/customer-service/","is_folder":false,"parent_id":42969525,"published":true,"url":"en/pages/customer-service/"},{"id":77994802,"name":"FAQ","slug":"customer-service","full_slug":"de/pages/customer-service/","is_folder":false,"parent_id":77994692,"published":true,"url":"de/pages/customer-service/"},{"id":87203398224587,"name":"FAQ","slug":"customer-service","full_slug":"no/pages/customer-service/","is_folder":false,"parent_id":87203230452326,"published":true,"url":"no/pages/customer-service/"},{"id":247836304,"name":"Preguntas frecuentes","slug":"customer-service","full_slug":"es/pages/customer-service/","is_folder":false,"parent_id":247836058,"published":true,"url":"es/pages/customer-service/"},{"id":108726690,"name":"FAQ","slug":"customer-service","full_slug":"fr/pages/customer-service/","is_folder":false,"parent_id":108726569,"published":true,"url":"fr/pages/customer-service/"},{"id":42969407,"name":"FAQ","slug":"kundtjanst","full_slug":"sv/pages/kundtjanst/","is_folder":false,"parent_id":42969395,"published":true,"url":"sv/pages/kundtjanst/"},{"id":108729533,"name":"FAQ","slug":"customer-service","full_slug":"dk/pages/customer-service/","is_folder":false,"parent_id":108729312,"published":true,"url":"dk/pages/customer-service/"}],"created_at":"2021-03-24T09:14:08.688Z","release_id":null,"updated_at":"2024-12-20T12:09:43.508Z","breadcrumbs":[{"id":42969690,"lang":"default","name":"FAQ","path":null,"slug":"faq","uuid":"a792fb51-d407-4b06-a61d-0673aebcf184","content":{"seo":[{"_uid":"41ac2b2e-fcc9-4e63-975b-ccff42e46037","meta":{"_uid":"30f2014a-5d89-4c2f-a6fe-8a8f68fdefaf","title":"Customer service | Björn Borg ","plugin":"seo_metatags","og_image":"","og_title":"","description":"","twitter_image":"","twitter_title":"","og_description":"","twitter_description":""},"index":"index","follow":"follow","canonical":"","component":"seo"}],"_uid":"7c8b42a8-3ffc-4a90-9fa7-18a18b8d4ed4","title":"Hulp & contact","ctaItems":[{"_uid":"b594cd24-4ddc-4012-bf23-db518e626976","label":"Wat zijn mijn betaalmethodes?","component":"ctaItem","textColor":"white","background":[{"_uid":"5139bad3-c36c-400c-bdf9-33fee478c450","size":"cover","image":{"id":2194434,"alt":null,"name":"","focus":null,"title":null,"filename":"https://imgs.bjornborg.com/images/3549x2661/33998826f4/m_stilleben_28_042.jpg","copyright":null,"fieldtype":"asset"},"position":"50% 50%","component":"backgroundImage"}],"linkedQuestion":"wat-zijn-mijn-betaalmethodes"},{"_uid":"2eee36c7-8ab7-49e8-963d-8bfdf40ba392","label":"Wanneer ontvang ik mijn bestelling?","component":"ctaItem","textColor":"white","background":[{"_uid":"990726b9-1932-4046-94a0-be6fd1d20f85","size":"cover","image":{"id":2194432,"alt":null,"name":"","focus":null,"title":null,"filename":"https://imgs.bjornborg.com/images/2661x3549/13d3db4277/m_center_loc_18_256.jpg","copyright":null,"fieldtype":"asset"},"position":"50% 50%","component":"backgroundImage"}],"linkedQuestion":"wanneer-ontvang-ik-mijn-bestelling"},{"_uid":"ff78849d-3d31-4988-9ac0-7efb75da808f","label":"Waar kan ik jullie maattabel vinden?","component":"ctaItem","textColor":"white","background":[{"_uid":"ce2e540b-3a97-43d5-9109-acd0176959f6","size":"cover","image":{"id":2194430,"alt":null,"name":"","focus":null,"title":null,"filename":"https://imgs.bjornborg.com/images/2661x3549/d9d74f16e7/m_center_07_188.jpg","copyright":null,"fieldtype":"asset"},"position":"50% 50%","component":"backgroundImage"}],"linkedQuestion":"waar-kan-ik-jullie-maattabel-vinden"}],"faqItems":[{"_uid":"cfe4a6b7-96b4-4f76-a6d7-223944fe0098","label":"Contact","content":[{"_uid":"e26d4c93-26f2-4203-99fd-16c595205046","text":{"_uid":"51467806-0817-4a95-a7d1-a4bc54df6f8a","type":"doc","content":[{"_uid":"333133a5-7ba5-4a29-8905-f1e862081327","type":"paragraph","content":[{"_uid":"5125f7ff-5b14-41ff-aaad-d169918e9b5d","text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]}]},"component":"textSection","subheading":"When will i receive my order?","subheadingType":"h3"},{"_uid":"bc637b92-5287-4830-a2d8-768c08d075d4","text":{"_uid":"01ca07e1-d938-4edd-97e9-7b279fd937a8","type":"doc","content":[{"_uid":"e504fe3c-a948-4f88-a8c2-e1989283ca33","type":"paragraph","content":[{"_uid":"a5d51799-0ad7-4966-bf5a-c6d5051fd8a6","text":"Pellentesque in ipsum id orci porta dapibus. Pellentesque in ipsum id orci porta dapibus. Donec rutrum congue leo eget malesuada. Pellentesque in ipsum id orci porta dapibus. Curabitur arcu erat, accumsan id imperdiet et, porttitor at sem.","type":"text"}]}]},"component":"textSection","subheading":"How do i know if my order has beeen shipped?","subheadingType":"h3"}],"component":"faqItem"},{"_uid":"cc8f1718-dc06-4302-a43a-29945de809a0","label":"Producten","content":[{"_uid":"f705d3c4-d2ca-4cce-991f-9b89bff7de38","text":{"_uid":"a84132fb-e91a-4f09-8649-37a8c62e4407","type":"doc","content":[{"_uid":"983fa3e2-dbc1-450f-abc0-6870a6652ee0","type":"paragraph","content":[{"_uid":"b97f60d0-27e2-4d95-8e61-3e34992a3b3b","text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]}]},"component":"textSection","subheading":"When will i receive my order?","subheadingType":"h3"},{"_uid":"1dd0364a-3d19-4298-8ab7-d8471e957eff","text":{"_uid":"b6488e0e-07ed-4d9e-a903-43e3a280ae80","type":"doc","content":[{"_uid":"2c03711f-550f-4fc9-aba1-08a3e87e537b","type":"paragraph","content":[{"_uid":"5640b263-4595-499a-beec-026bb3fa8883","text":"Pellentesque in ipsum id orci porta dapibus. Pellentesque in ipsum id orci porta dapibus. Donec rutrum congue leo eget malesuada. Pellentesque in ipsum id orci porta dapibus. Curabitur arcu erat, accumsan id imperdiet et, porttitor at sem.","type":"text"}]}]},"component":"textSection","subheading":"How do i know if my order has beeen shipped?","subheadingType":"h3"}],"component":"faqItem"},{"_uid":"5d5eb5bf-3f41-4eec-b7ed-baa578820944","label":"Items & Maattabellen","content":[{"_uid":"0ceb31e4-8b67-490a-9196-32c16b5b82ba","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"jhfjdlddfh","type":"text"}]}]},"component":"textSection","subheading":""}],"component":"faqItem"},{"_uid":"55626e28-da01-4d13-9f34-8cc042cf8054","label":"Verzending & Levering","content":[{"_uid":"d15b0be8-9ee9-4c58-9ced-05c0244a1917","text":{"_uid":"555c1f71-07fb-469e-9911-b4064e486725","type":"doc","content":[{"_uid":"e39bf432-ab0f-48e1-9d77-45929ea269f6","type":"paragraph","content":[{"_uid":"aadd913d-c864-4406-8654-989c376d2e75","text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]}]},"component":"textSection","subheading":"When will i receive my order?","subheadingType":"h3"},{"_uid":"dbd8c3ee-e593-47c7-83f5-09d89a12494d","text":{"_uid":"34627998-9399-419a-bf9d-faf8caeea920","type":"doc","content":[{"_uid":"3f5091c7-74af-466b-9be2-df2762e1a200","type":"paragraph","content":[{"_uid":"c01cc36e-f861-4e1d-8f52-06254e38d3b8","text":"Pellentesque in ipsum id orci porta dapibus. Pellentesque in ipsum id orci porta dapibus. Donec rutrum congue leo eget malesuada. Pellentesque in ipsum id orci porta dapibus. Curabitur arcu erat, accumsan id imperdiet et, porttitor at sem.","type":"text"}]}]},"component":"textSection","subheading":"How do i know if my order has beeen shipped?","subheadingType":"h3"}],"component":"faqItem"},{"_uid":"7a281ba7-55a8-46f8-99e9-1a24eb68b430","label":"Bestellingen","_pasted":true,"content":[{"_uid":"bdd961fa-3e5e-4cc8-9e8f-db2185329112","text":{"_uid":"c1295d9b-3787-42a4-8a7f-c31a46d11e8b","type":"doc","content":[{"_uid":"9518c896-d608-423d-af2a-a258fb9bc837","type":"paragraph","content":[{"_uid":"8508ac96-19cb-4702-a2f7-328e36268d68","text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]}]},"component":"textSection","subheading":"When will i receive my order?","subheadingType":"h3"},{"_uid":"9e84c329-0317-4598-b33f-ed61732dc44b","text":{"_uid":"0a48fe60-c8de-4ac7-8c9a-ef070b5280b1","type":"doc","content":[{"_uid":"77014b56-55cf-42eb-92d5-887c4d023619","type":"paragraph","content":[{"_uid":"f6fd6349-a197-4674-a81f-95897f45c3a3","text":"Pellentesque in ipsum id orci porta dapibus. Pellentesque in ipsum id orci porta dapibus. Donec rutrum congue leo eget malesuada. Pellentesque in ipsum id orci porta dapibus. Curabitur arcu erat, accumsan id imperdiet et, porttitor at sem.","type":"text"}]}]},"component":"textSection","subheading":"How do i know if my order has beeen shipped?","subheadingType":"h3"}],"component":"faqItem"},{"_uid":"2c453c55-6f4c-4a32-a13d-ed838775d698","label":"Retour & Terugbetaling","content":[{"_uid":"8273c89e-5959-4c47-8441-3d5cfaee02d4","text":{"type":"doc","content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"When will i receive my order?","type":"text"}]},{"type":"paragraph","content":[{"text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]},{"type":"paragraph","content":[{"type":"hard_break"}]}]},"component":"textSection","subheading":""}],"component":"faqItem"},{"_uid":"c57bbd8f-a41b-433a-9ed3-671d74639753","label":"Reklamation","content":[{"_uid":"84d2a867-d8d4-4404-a446-99af58889456","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"When will i receive my order?","type":"text"}]},{"type":"paragraph","content":[{"text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]}]},"component":"textSection","subheading":""}],"component":"faqItem"},{"_uid":"23ad0941-298a-4945-83f2-e869ff626db2","label":"Betaling","content":[{"_uid":"1ce4f3c6-2e03-45f2-b6d9-c42ae3428fd3","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"When will i receive my order?","type":"text"}]},{"type":"paragraph","content":[{"text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]}]},"component":"textSection","subheading":""}],"component":"faqItem"},{"_uid":"a3ec8323-9bbb-402b-9406-1481ec74a9e9","label":"Duurzaamheid","content":[{"_uid":"ad4d866d-a379-4ec0-8132-c91c4e46032c","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"When will i receive my order?","type":"text"}]},{"type":"paragraph","content":[{"text":"Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.","type":"text"}]}]},"component":"textSection","subheading":""}],"component":"faqItem"}],"faqTitle":"F.A.Q","preamble":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"We helpen je graag met je vraag!","type":"text"}]}]},"component":"customerServicePage","contactTitle":"Heb je een specifieke vraag?","requestSucessLabel":"Bedankt voor uw bericht!  ","requestErrorMessage":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Er is een fout opgetreden tijdens het verzenden van het formulier. Neem contact op met onze klantenservice voor meer informatie.","type":"text"}]}]},"requestSucessMessage":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"We nemen zo snel mogelijk contact met u op. Meestal binnen 2 werkdagen.","type":"text"}]}]}},"group_id":"ae2adc77-1e58-401e-9a2b-af5f869ed2bc","position":10,"tag_list":[],"full_slug":"nl/pages/faq/","meta_data":null,"parent_id":42969625,"alternates":[{"id":42969590,"name":"FAQ","slug":"customer-service","full_slug":"en/pages/customer-service/","is_folder":false,"parent_id":42969525,"published":true,"url":"en/pages/customer-service/"},{"id":77994802,"name":"FAQ","slug":"customer-service","full_slug":"de/pages/customer-service/","is_folder":false,"parent_id":77994692,"published":true,"url":"de/pages/customer-service/"},{"id":87203398224587,"name":"FAQ","slug":"customer-service","full_slug":"no/pages/customer-service/","is_folder":false,"parent_id":87203230452326,"published":true,"url":"no/pages/customer-service/"},{"id":247836304,"name":"Preguntas frecuentes","slug":"customer-service","full_slug":"es/pages/customer-service/","is_folder":false,"parent_id":247836058,"published":true,"url":"es/pages/customer-service/"},{"id":108726690,"name":"FAQ","slug":"customer-service","full_slug":"fr/pages/customer-service/","is_folder":false,"parent_id":108726569,"published":true,"url":"fr/pages/customer-service/"},{"id":42969407,"name":"FAQ","slug":"kundtjanst","full_slug":"sv/pages/kundtjanst/","is_folder":false,"parent_id":42969395,"published":true,"url":"sv/pages/kundtjanst/"},{"id":108729533,"name":"FAQ","slug":"customer-service","full_slug":"dk/pages/customer-service/","is_folder":false,"parent_id":108729312,"published":true,"url":"dk/pages/customer-service/"}],"created_at":"2021-03-24T09:14:08.688Z","release_id":null,"updated_at":"2024-12-20T12:09:43.508Z","is_startpage":true,"published_at":"2024-12-20T12:09:43.485Z","sort_by_date":null,"translated_slugs":null,"default_full_slug":null,"first_published_at":"2021-01-25T16:15:25.000Z","url":"/faq/"}],"is_startpage":true,"published_at":"2024-12-20T12:09:43.485Z","sort_by_date":null,"translated_slugs":null,"default_full_slug":null,"first_published_at":"2021-01-25T16:15:25.000Z","hrefs":[{"app":"109514_nl","app_id":3,"alias_id":3,"locale":"nl_NL","uri":"https://www.bjornborg.com/nl/faq/","href_lang":"nl-nl"},{"app":"109514_nl","app_id":3,"alias_id":4,"locale":"nl_NL","uri":"https://www.bjornborg.com/be/faq/","href_lang":"nl-be"},{"app":"109514_en","app_id":2,"alias_id":2,"locale":"en_GB","uri":"https://www.bjornborg.com/en/customer-service/","href_lang":"x-default"},{"app":"109514_en","app_id":2,"alias_id":5,"locale":"en_GB","uri":"https://www.bjornborg.com/uk/customer-service/","href_lang":"en-gb"},{"app":"109514_en","app_id":2,"alias_id":6,"locale":"en_GB","uri":"https://www.bjornborg.com/us/customer-service/","href_lang":"en-us"},{"app":"109514_en","app_id":2,"alias_id":8,"locale":"en_GB","uri":"https://www.bjornborg.com/can_en/customer-service/","href_lang":"en-ca"},{"app":"109514_en","app_id":2,"alias_id":9,"locale":"en_GB","uri":"https://www.bjornborg.com/au/customer-service/","href_lang":"en-au"},{"app":"109514_en","app_id":2,"alias_id":12,"locale":"en_GB","uri":"https://www.bjornborg.com/fi/customer-service/","href_lang":"en-fi"},{"app":"109514_de","app_id":4,"alias_id":15,"locale":"de_DE","uri":"https://www.bjornborg.com/at/customer-service/","href_lang":"de-at"},{"app":"109514_de","app_id":4,"alias_id":16,"locale":"de_DE","uri":"https://www.bjornborg.com/de/customer-service/","href_lang":"de-de"},{"app":"109514_no","app_id":8,"alias_id":10,"locale":"no_NO","uri":"https://www.bjornborg.com/no/customer-service/","href_lang":"no-no"},{"app":"109514_es","app_id":7,"alias_id":24,"locale":"es_ES","uri":"https://www.bjornborg.com/es/customer-service/","href_lang":"es-es"},{"app":"109514_fr","app_id":5,"alias_id":14,"locale":"fr_FR","uri":"https://www.bjornborg.com/fr/customer-service/","href_lang":"fr-fr"},{"app":"109514_fr","app_id":5,"alias_id":21,"locale":"fr_FR","uri":"https://www.bjornborg.com/be-fr/customer-service/","href_lang":"fr-be"},{"app":"109514_sv","app_id":1,"alias_id":1,"locale":"sv_SE","uri":"https://www.bjornborg.com/se/kundtjanst/","href_lang":"sv-se"},{"app":"109514_dk","app_id":6,"alias_id":11,"locale":"da_DK","uri":"https://www.bjornborg.com/dk/customer-service/","href_lang":"da-dk"}],"url":"/faq/"},"layout":"default"}}},
    "staticQueryHashes": ["1123045510","1287566138","1515843153","1714390797","183956910","1862140580","1863476983","2005789822","2179513204","2575635117","2617153152","2796700426","284598655","2907456939","294412602","3039756519","3053504023","3692004060","3720848012","372410523","3869136190","441359463","932486518","983759613"]}