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Hvis der er en aktiv bonuscheck, kan du vælge den under rabatkodefeltet.
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Det højtydende materiale er let som en fjer, holder dig tør og giver dig mulighed for at tage den ekstra tur. Ikke fordi du skal, men fordi du kan.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"Rabatkoden virker ikke.","body":"<p><strong>Rabatkoden virker ikke.</strong> Det kan være fordi, den ikke kan kombineres med andre rabatter.</p>\n<p>Hvis du har flere spørgsmål, er du velkommen til at kontakte vores kundeservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415075728530.json","name":"Kampagner","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415075728530-Kampagner","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415071764242.json","name":"Kampagner","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415071764242-Kampagner","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Forskellen mellem Organic/Premium Cotton Stretch-boksershorts og Cotton Stretch-boksershorts.","body":"<p><strong>Organic/Premium Cotton Stretch-boksershorts er lavet af bomuld og vejer 190g/m2.</strong><br><br>Cotton Stretch-boksershorts leveres altid i pakker med 12, 10, 7, 5 og 3, og disse er lavet af bomuld og vejer 170g/m2. Dette betyder, at følelsen og elasticiteten af basisproduktet kan opfattes anderledes, særligt hvis du er vant til at bruge andre med en lidt tykkere kvalitet.</p><p> </p><p> </p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Størrelsesvejledning til kvinder.","body":"<p>Oversættelse af størrelser:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001928693.json","name":"Størrelsesvejledning","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001928693-St%C3%B8rrelsesvejledning","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000855993.json","name":"Størrelsesvejledning","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000855993-St%C3%B8rrelsesvejledning","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Har I en chat?","body":"<p><strong>Du kan finde vores chat, hvis du trykker på symbolet i nederste hjørne \"Hjælp\".</strong> Når vi ikke er online, hjælper vores chatbot dig bedst muligt.</p>\n<p>Hvis chatten ikke kommer op, når du har brug for os, er du velkommen til at kontakte os via e-mail.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360005660039.json","name":"Kontakt","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360003111259.json","name":"Kontakt","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4402140704530,"label":"Hvorfor kan jeg ikke lægge noget i min indkøbsvogn?","body":"<p><strong>Hvis produktet er udsolgt, kan det ikke lægges i indkøbskurven.</strong></p>\n<p>Når der er mange glade handlende på samme tid, kan den aktuelle lageropdatering ikke altid følge med det hurtige salg. Vi arbejder hårdt på at levere den bedst mulige nethandelsoplevelse for alle kunder, men der kan opstå uventede forsinkelser, lagermangel, opfyldelsesproblemer og en lang række andre problemer. </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Jeg vil klage over et produkt, der ikke er købt på bjornborg.com.","body":"<p><strong>For at få din reklamation behandlet, beder vi dig venligst kontakte butikken, hvor produktet er købt.</strong> Som distributør kan vi ikke udveksle/bedømme klager fra direkte kunder. Krav som disse skal håndteres af det oprindelige købssted, så kontakt venligst butikken, og så vil de hjælpe dig videre. Mit bedste råd til dig er enten at gå tilbage til butikken eller at sende dem en e-mail.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926253.json","name":"Reklamation","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854893.json","name":"Reklamation","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Er det muligt at købe boksershorts enkeltvis?","body":"<p><strong>Vores boksershorts sælges kun i den emballage, som du ser på siden.</strong> Det er ikke muligt at købe en farve eller et tryk separat, hvis produktet ikke sælges enkeltvis.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Har I et telefonnummer?","body":"<p>Björn Borgs kundesuccessafdeling håndterer al support via e-mail. Vores mål er at besvare alle e-mail inden for to hverdage, 9-16 CET.<br><br>For enhver forespørgsel om dit igangværende køb med Björn Borg.com, send venligst din e-mail via vores widget i hjørnet \"Hjælp?\" eller i formularen nedenfor.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360005660039.json","name":"Kontakt","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360003111259.json","name":"Kontakt","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Hvordan kontakter jeg jer?","body":"<p><strong>Send os en forespørgsel i formularen nederst på denne side</strong>, eller tryk på det lille \"Hjælp\" symbol i nederste hjørne.</p>\n<p>Vi bestræber os på at besvare alle e-mails inden for to hverdage.<br><br>Vi er åbne og til tjeneste (CET):<br>Mandag-fredag kl. 09.00 til 16.00<br>Lørdag, søndag og svenske helligdage: lukket</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360005660039.json","name":"Kontakt","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360003111259.json","name":"Kontakt","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Hvorfor Björn Borg-produkter?","body":"<p><strong>Vi skaber sportsmode designet</strong> til at få folk til at føle sig aktive og attraktive; et løfte, som vi altid kan holde takket være vores dedikation til ydeevne, fabelagtig pasform og banebrydende design.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"Hvornår vil jeg modtage min salgsordre?","body":"<p><strong>Under Black Friday:</strong> Leveringstiden kan være længere på grund af mange tilfredse kunder.<strong><br></strong></p>\n<p> </p>\n<p><strong>I salgsperioder kan der opstå uventede forsinkelser, lagermangel,</strong> opfyldelsesproblemer og en række andre problemer uden for vores kontrol, for hvilke vi gør alt i vores magt for at hjælpe med at give vores kunder en rimelig og positiv oplevelse. Se venligst vores vilkår og betingelser for yderligere afklaring vedrørende vores <a href=\"https://www.bjornborg.com/dk/customer-service/terms-conditions/\"><strong>politikker</strong></a> i netbutikken.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Følger jeres størrelser EU- eller USA-standarderne?","body":"<p><strong>Vores størrelser følger EU-standarderne. </strong></p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001928693.json","name":"Størrelsesvejledning","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001928693-St%C3%B8rrelsesvejledning","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000855993.json","name":"Størrelsesvejledning","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000855993-St%C3%B8rrelsesvejledning","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Hvor er min ordre?","body":"<p>Når din ordre er blevet afsendt fra vores lager i Sverige, vil du have modtaget en leveringsbekræftelse med dit sporingsnummer sammen med sporingsinstruktioner til den e-mailadresse, du har angivet i din ordre. Hvis du ikke kan finde det i din indbakke, så tjek venligst din spam-mappe, da e-mails nogle gange ender der.</p><p> </p><p><strong>BUDBEE / INSTABOX</strong> - Du modtager en SMS med dine forsendelsesoplysninger, alternativt download deres app.</p><p><strong>DHL / BRING</strong> – Pakker sendt med DHL/Bring har et sporingsnummer og kan spores direkte på DHL/Bring hjemmeside, <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do?l=EN&amp;resetForm=false\"><strong><span class=\"wysiwyg-underline\">KLIK HER.</span></strong></a></p><p>Hvis der ikke er nogen opdateringer i sporingen inden for 10 dage, bedes du kontakte os PÅ <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong><span class=\"wysiwyg-underline\">DETTE LINK</span></strong></a>, så vi kan hjælpe dig.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Hvilken størrelse er den rigtige for mig.","body":"<p><strong>For at finde din perfekte pasform skal du trykke på et produkt; så finder du størrelsesvejledningen</strong> til højre på produktbilledet.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001928693.json","name":"Størrelsesvejledning","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001928693-St%C3%B8rrelsesvejledning","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000855993.json","name":"Størrelsesvejledning","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000855993-St%C3%B8rrelsesvejledning","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Jeg ønsker at returnere en vare for at foretage en ombytning","body":"<p><strong>Vi kan ikke behandle ombytninger i forbindelse med returnering til vores lager.</strong> Hvis du ønsker at bytte en vare, bedes du afgive en ny ordre. Vi kan desværre ikke anvende udsalgspriser på en ordre uden for en kampagneperiode.</p>\n<p> </p>\n<p>Bemærk venligst, at kampagner og rabatkoder kun er gyldige for nye ordrer og ikke kan bruges med tilbagevirkende kraft. Udsalgspriser gælder kun for udvalgte produkter og så længe lager haves i kampagneperioden.</p>\n<p> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Jeg har en rabatkode, som jeg gerne vil bruge, men den virker ikke.","body":"<p data-start=\"434\" data-end=\"541\">Rabatkoder kan ikke bruges på allerede nedsatte priser eller kombineres med andre tilbud.</p><p data-start=\"543\" data-end=\"677\"> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Jeg købte noget lige før udsalget startede. Kan jeg få udsalgspriserne på min ordre?","body":"<p>For at vi kan forblive retfærdige og konsekvente over for alle vores kunder, kompenserer vi ikke for produkter, der er købt, før et udsalg finder sted.</p>\n<p>Du kan returnere din ordre, forudsat at dine produkter stadig har deres originale emballage og er uåbnet, hvis det er undertøj.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Bæredygtighed","body":"<p><strong>Björn Borg arbejder aktivt med at reducere vores CO2-fodaftryk</strong> samt sikre gode arbejdsforhold og respektere menneskerettigheder for folk, der fremstiller vores produkter.<br><br>For fuld indsigt i vores bæredygtighedsarbejde kan du tjekke <strong><a href=\"https://www.bjornborg.com/en/sustainability/\">dette link</a>.</strong></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882654.json","name":"Bæredygtighed","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882654-B%C3%A6redygtighed","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854973.json","name":"Bæredygtighed","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854973-B%C3%A6redygtighed","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Hvor finder jeg jeres størrelsesvejledning?","body":"<p><strong>For at finde din perfekte pasform</strong> skal du trykke på et produkt; så finder du størrelsesvejledningen til højre på produktbilledet.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Hvordan vasker jeg mine Björn Borg-produkter?","body":"<p><strong>Bomuldsundertøj må ikke vaskes over 40 grader eller tørretumbles</strong>, og vores præstationsundertøj og -sportstøj må ikke vaskes over 30 grader og aldrig med skyllemiddel eller komme i tørretumbleren.</p>\n<p>Vi anbefaler, at du konsulterer vaskeanvisningen i dit produkt for detaljerede plejeinstruktioner.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Jeg ønsker melde mit produkt beskadiget/ødelagt.","body":"<p>1. <a href=\"https://www.bjornborg.com/returns\">KLIK HER for at registrere din klage. </a>Vi skal bruge et foto af det beskadigede produkt, hvor vores logo er tydeligt synligt, sammen med en skriftlig beskrivelse, der forklarer problemet. Returner ikke produktet til os, gem det, indtil du har modtaget et svar fra os.</p>\n<p><br>2. Når vores kundeservice har behandlet og godkendt din klage, vil de kontakte dig via e-mail.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926253.json","name":"Reklamation","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854893.json","name":"Reklamation","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Hvad er mine betalingsmuligheder?","body":"<p><strong>For nemheds skyld tilbyder vi en bred vifte af de mest populære betalingsmetoder,</strong> når du handler på vores side.</p>\n<ul>\n<li>Kortbetaling – kredit- eller betalingskort (Visa, Mastercard)</li>\n<li>Klarna-faktura - Betal som du ønsker og hold styr på dine køb i Klarna-appen.</li>\n<li>Direkte betaling (betaling direkte gennem din bank)</li>\n<li>Paypal</li>\n</ul>\n<p>De viste betalingsmuligheder, som du kan vælge ved kassen, er dem, vi kan tilbyde på baggrund af dine ordreoplysninger. Det kan afhænge af adresseoplysninger, som skal være de samme som dine registrerede. Hvis adresseoplysningerne ikke er de registrerede, vil vi normalt kun kunne tilbyde forudbetalingsmetoder.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926113.json","name":"Betaling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926113-Betaling","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842694.json","name":"Betaling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842694-Betaling","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Jeg har ikke modtaget min ordrebekræftelse?","body":"<p><strong>Du bør modtage en ordrebekræftelse inden for et par minutter.</strong> Hvis du ikke har modtaget denne e-mail, bedes du tjekke din e-mailkontos spammappe.</p><p>Selvom du ikke har modtaget en ordrebekræftelse, kan din ordre stadig være blevet behandlet, og vi anbefaler derfor, at du kontakter os på kundeservice, før du afgiver en anden ordre på vores hjemmeside.</p><p><a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\">KLIK HER</span></strong><span class=\"wysiwyg-underline\"> </span></a>for at kontakte os!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166193,"label":"Hvordan ved jeg, hvornår min ordre er afsendt?","body":"<p data-start=\"408\" data-end=\"530\"><strong>Du vil modtage en forsendelsesbekræftelse på e-mail med dine ordreoplysninger og trackingnummer, når din ordre er afsendt.</strong></p><p data-start=\"532\" data-end=\"583\">Hvis du ikke kan finde den, så tjek din spam-mappe.</p><p data-start=\"585\" data-end=\"746\">Vi bestræber os på at behandle og sende alle ordrer inden for 1–2 hverdage. I travle perioder (f.eks. udsalg eller helligdage) kan behandlingstiden være længere.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"Gik min bestilling igennem?","body":"<p><strong>Hvis du ikke har modtaget en ordrebekræftelse til din angivne e-mailadresse, bedes du tjekke din spammappe, da e-mail nogle gange ender der af en eller anden grund.</strong> At du ikke har modtaget en bekræftelse, betyder ikke altid, at din ordre ikke blev gennemført. Kontakt venligst vores kundesuccesafdeling <a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>HER </strong></span></a>før du gør et nyt bestillingsforsøg, bare for at være sikker.</p>\n<p> </p>\n<p><strong>Hvis du er blevet debiteret/reserveret, når du forgæves forsøger at afgive en ordre, vil den blive refunderet inden for 1-5 dage, så bare rolig.</strong></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Beholder jeg min bonus, hvis jeg returnerer en vare?
","body":"<p><strong>Ja, du beholder din bonuscheck ved returnering.</strong> Vi underretter dig via e-mail, når din returnering er modtaget, og hvad din nye bonuscheckkode er.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Tilbagebetale","body":"<p class=\"p1\"><strong>Vi refunderer returbeløbet så snart vi har modtaget returen og tjekket den på vores lager i Sverige, det tager cirka 2-4 uger fra du har sendt pakken.</strong> Tilbagebetalingen af returbeløbet sker til den samme betalingsmetode, som du brugte, da du afgav ordren.<br><br><strong>Hvis du har betalt via Klarna</strong></p>\n<p class=\"p1\">Hvis din faktura forfalder inden for tidsrammen for vores returbehandling, beder vi dig enten betale fakturaen eller kontakte Klarna for at udskyde forfaldsdatoen på den. Det kan du også gøre via Klarna-appen. Hvis du allerede har valgt at betale din faktura, refunderer Klarna beløbet for dit køb, så snart returneringen er godkendt af os.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Hvordan kan jeg være sikker på, at min ordre er gået igennem?","body":"<p><strong>Når du har afgivet din ordre, vil du blive dirigeret til ordrebekræftelsessiden.</strong> Vi anbefaler, at du gemmer dit ordrenummer, hvis du føler behov for at kontakte kundeservice i forbindelse med din ordre. Derudover vil du modtage en e-mailbekræftelse, normalt inden for få minutter. Hvis du ikke kan finde din ordrebekræftelse i din indbakke, bedes du tjekke din spam, da e-mail nogle gange ender der.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Min pakke er blevet returneret, kan du sende den igen?","body":"<p>Desværre kan vi ikke sende en pakke igen, der er blevet returneret til os. Vi refunderer dig, så snart vi modtager returpakken.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Hvor længe er min bonuscheck gyldig?
","body":"<p><strong>Din bonuscheck er gyldig i seks måneder.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Kan du ikke afgive en ordre?","body":"<p><strong>Hvis du har problemer med at afgive en ordre, så prøv venligst nedenfor:</strong></p>\n<ul>\n<li>Prøv at opdatere siden eller afgive ordren med en anden enhed som f.eks. en mobil eller computer.</li>\n<li>Hvis problemet fortsætter, prøv at bruge en anden browser. Generelt er vores side bedst kompatibel med Google Chrome som browser.</li>\n<li>Du kan også prøve en alternativ betalingsmetode, hvis du tidligere har lavet et bestillingsforsøg med en faktura, kan du måske prøve kortbetaling i stedet for at se, om det hjælper.</li>\n<li>Fungerer du stadig ikke? <a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLIK HER</strong> </span></a>og kontakt os, så hjælper vi dig!</li>\n</ul>\n<p><strong>Hvis der er hævet penge under dit mislykkede bestillingsforsøg, tager det mellem 1 - 5 bankdage, før dine penge kommer tilbage på din konto eller bliver rettet mod din faktura.</strong> Hvis tilbagebetalingen tager længere tid, beder vi dig kontakte din bank for at få oplysninger om deres håndtering af tilbagebetalingen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kan jeg kombinere 2 ordrer?","body":"<p class=\"p1\"><strong>Det er desværre ikke muligt</strong> at kombinere 2 afgivne ordrer. Disse vil blive sendt i separate pakker.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Hvor meget skal jeg bruge for at få en bonuscheck?
","body":"<p>For at få en bonuscheck skal du opnå <strong>1000 Point = 1000 DKK.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Leveringstid.","body":"<p data-start=\"493\" data-end=\"557\"><strong>Din ordre sendes inden for 1–2 dage (1–3 dage efter helligdage).</strong></p><p data-start=\"559\" data-end=\"672\">Standardlevering tager 3–10 hverdage (man–fre) efter afsendelse fra vores lager i Sverige, afhængigt af markedet.</p><p data-start=\"674\" data-end=\"799\">Alle ordrer kan spores via DHL/Bring/Budbee/Instabox. Du modtager et trackingnummer via e-mail, når din ordre er afsendt.</p><p data-start=\"801\" data-end=\"895\">Leveringstider er estimater og kan være længere i højsæsonen (f.eks. helligdage eller udsalg).</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Min ordre vises ikke på min konto.","body":"<p><strong>Ordren vil først fremgå af din konto, når den sendes</strong>, forudsat at du var logget ind, da købet blev foretaget.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Hvordan indsamler jeg bonuspoint?
","body":"<p>Som TEAM BORG-medlem får du en bonus på 5 % på alt, hvad du køber.
 10 DKK = 10 point.
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","body":"<p>Når en bonuskupon oprettes, fjernes 1000p for hver bonuscheck. Men du beholder din samlede bonus, der styrer hvilket medlemsniveau du er på.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Er det muligt at tilføje flere produkter til en ordre?","body":"<p><strong>Det er ikke muligt</strong> at tilføje noget til en allerede afgivet ordre.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":360021073620,"label":"Jeg ønsker ikke at modtager nyhedsbrevet.","body":"<p><strong>I bunden af ​​et modtaget nyhedsbrev er der et link, du kan klikke på for at afmelde vores nyhedsbrev</strong>. Hvis dette ikke virker, så send os en besked her i denne widget; så hjælper vi dig.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Jeg har en rabattkode – hvordan bruker jeg den?","body":"<ol>\n<li>Indtast den gyldige rabatkode i rabatkodefeltet ved kassen.</li>\n<li>Klik “Tilføj+”</li>\n<li>Tjek, at totalen af ​​din ordre er blevet justeret i overensstemmelse med din rabat.</li>\n<li>Fortsæt til betaling</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Hvad skal jeg skrive i det andet adressefelt ved kassen?","body":"<p><strong>Ud over de obligatoriske adressefelter, der er markeret med (*), har du mulighed for at indtaste yderligere oplysninger</strong> i det andet adressefelt. Dette er tilgængeligt for enhver anden oplysning, der er nødvendig for eller letter levering, for eksempel:</p>\n<p>Virksomhedsnavn</p>\n<p>Lejlighedsnummer</p>\n<p>c/o</p>\n<p>Har du en kort og enkel leveringsadresse, kan du lade feltet stå tomt, da det ikke er obligatorisk.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Hvor lang tid tager en retur?","body":"<p><strong>En returnering tager cirka 2-4 uger.</strong> Tilbagebetalingen sker til den betalingsmetode, hvormed købet er foretaget.<br>Hvis du har foretaget dit køb via Klarna, får du besked via Klarna, når returneringen er behandlet.<br><br> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Jeg kan ikke logge ind på min konto?","body":"<p><strong>Hvis du har glemt din adgangskode, så klik i højre hjørne på den lille figur.</strong><br>Du vil derefter finde knappen “Nulstil adgangskode”.<br><br>Du vil modtage en e-mail til din registrerede e-mailadresse med et link til at nulstille din adgangskode. Hvis du ikke kan finde e-mailen i din indbakke, bedes du tjekke din spam. Det kan tage et par minutter, før e-mailen lander.</p>\n<p>Sørg for, at du er på det rigtige lands side, når du anmoder om din adgangskode.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Jeg har glemt at anvende min rabatkode?","body":"<p>Vi kan ikke anvende rabatter efter, din ordre er blevet afgivet.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"Der mangler et produkt i min levering.","body":"<p><strong><a href=\"https://www.bjornborg.com/customer-service/#form\">Kontakt os, KLIK HER</a>, </strong>så vi kan hjælpe dig med at rette problemet.<br>Husk at indtaste dit ordrenummer for hurtig og effektiv håndtering af din sag.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Hvor kan jeg skabe en konto?","body":"<p><strong>Det er nemt at oprette din egen konto på bjornborg.com. For at registrere dine oplysninger skal du blot <a href=\"https://www.bjornborg.com/customer/account/login/\">klikke her</a> eller følge anvisningerne, når du afgiver en netbestilling.</strong> At åbne en konto giver dig en sikker og bekvem måde at handle, spore dine ordrer og modtage e-mail om din ordre på.<br><br>Björn Borg værner om fortroligheden af dine oplysninger. <a href=\"https://www.bjornborg.com/customer-service/privacy-policy\">Klik her</a> for at gennemgå vores fortrolighedspolitik. Dit unikke kontobrugernavn er den e-mailadresse, der bruges ved oprettelse af kontoen og/eller afgivelse af ordren.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009031254,"label":"Hvordan anvender jeg min rabatkode?","body":"<p><strong>Dobbelttjek først, at koden er korrekt og gyldig</strong> – vær opmærksom på, at kampagnekoder ikke kan bruges med nedsatte varer eller i kombination med andre tilbud.</p>\n<p><strong>Sådan anvender du din kampagnekode:</strong></p>\n<ol>\n<li>Indtast den gyldige kampagnekode i kampagnekodefeltet “<em>Har du modtaget en rabatkode eller et gavekort?” </em>ved kassen</li>\n<li> Klik “<em>+Tillføj”</em>\n</li>\n<li>Tjek, at summen af ​​din ordre er blevet justeret i overensstemmelse med kampagnetilbuddet</li>\n<li>Fortsæt til betaling<br><br><img src=\"https://bjornborg.zendesk.com/hc/article_attachments/15127177034898\" alt=\"Screen Shot 2023-11-16 at 14.44.07.png\" width=\"290\" height=\"170\">\n</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Hvordan kan jeg spore min pakke?","body":"<p><strong>Når din ordre er blevet afsendt, kan du spore din pakke ved at:</strong></p><ul>\n<li data-list-item-id=\"e2d7f7ac6dcb726266455bcaebd052890\">\n<strong>DHL / Bring:</strong> Klikke på sporingslinket i e-mailen, der indeholder din forsendelsesbekræftelse.</li>\n<li data-list-item-id=\"e5f2a649871c7866596e5c57589161715\"><p class=\"p1\"><strong>Budbee / Instabox: </strong>Gå ind i Budbee / Instabox-appen for at spore din pakke.</p></li>\n<li data-list-item-id=\"ef253c0036a64b29415052245b8d075d9\">\n<a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLIK HER</strong></a> for at kontakte vores kundeservice for mere information om din ordre.</li>\n</ul>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kan jeg returnere en vare til en fysisk butik?","body":"<p><strong>En netbestilling kan desværre ikke returneres i en fysisk butik.</strong> Returneringen skal sendes tilbage til os.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Hvorfor skal jeg oprette en konto?","body":"<p><strong>Nyd godt af fordelene ved din egen konto på bjornborg.com:</strong></p><p>- Ordrehistorik</p><p>- Hurtigere og nemmere betaling. Konfigurer dine fakturerings- og forsendelsesoplysninger for at gøre betaling til en leg.</p><p>- Nyheder og eksklusive tilbud.</p><p>Tilmeld dig for at modtage e-mailopdateringer om særlige kampagner, meldinger om udsalg, meddelelser om nye produkter, gaveidéer og meget mere. Tilmeld dig <a href=\"https://www.bjornborg.com/customer/account/login/\">her</a>.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360021095259,"label":"Hvad er jeres returneringspolitik?","body":"<p><strong>Vi tilbyder en 30-dages returret.</strong><br><br>Returneringsvarer skal returneres i samme stand, som de blev modtaget, og skal have deres oprindelige mærkat. Vi vil ikke acceptere eller refundere ufuldstændige returneringer eller produkter, der er blevet brugt eller vasket. Undertøj kun returneres uåbnet i original emballage, ubrugt og i samme stand som leveret, med alle mærker påsat. Badebukser kan returneres med mærker stadig påsat.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Leveringstid under udsalg og helligdage.","body":"<p><strong>Pakker sendes ikke på helligdage og weekender.</strong> Under helligdage, udsalg og weekender kan leveringstiden for vores forsendelser nogle gange være længere end normalt.<br><br>Vores lager har lukket på svenske helligdage.</p>\n<p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Hvordan returnerer jeg en vare?","body":"<p><a href=\"https://www.bjornborg.com/dk/customer-service/returns/\"><strong>KLIK HER</strong></a> <strong>for at få adgang til vores returneringsvejledning.</strong></p><p>Vi tilbyder en 30-dages returret.</p><p><br>På grund af karakteren af ​​undertøj og badetøjsunderdele kan vi ikke tage imod returnering, hvis det er åbnet og/eller prøvet. Vi vil ikke acceptere eller refundere ufuldstændige returvarer eller produkter, der er blevet brugt eller vasket.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Hvordan bytter jeg en vare?","body":"<p><strong>Vi er desværre ikke i stand til at administrere udvekslinger på vores lager. </strong>Ønsker du at bytte en vare, beder vi dig venligst returnere den vare, du ikke ønsker at beholde, og afgive en ny ordre på det korrekte produkt.<br><br></p>\n<p>Returneringsinstruktioner <a href=\"https://bjornborg.com/returns\">KLIK HER.</a></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Jeg har indtastet den forkerte adresse.","body":"<p data-start=\"471\" data-end=\"673\"><strong>Vi kan ikke ændre adressen, efter at en ordre er afgivet.</strong> Hvis adressen er forkert, bedes du lægge en ny ordre med de korrekte oplysninger og vente på, at den oprindelige ordre returneres og refunderes.<br><br><strong>Returneringer tager normalt 3–6 uger, hvorefter der udstedes en refundering</strong>. Denne politik er indført for at forhindre svindel og sikre kundesikkerhed. Vi beklager ulejligheden.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Jeg har betalt for min ordre med en voucher. Hvordan vil jeg blive refunderet?","body":"<p><strong>Hvis du har betalt din ordre med en voucher, vil du få refunderet en ny voucher på samme beløb.</strong> Vores kundeservice sender dig en voucher via e-mail.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Kan jeg foretage ændringer eller annullere min ordre?","body":"<p><strong>Det er desværre ikke muligt at annullere, tilføje eller ændre noget i din ordre.</strong> Hvis du har bestilt en forkert størrelse, anbefaler vi i stedet at returnere varen og afgive en ny ordre på den korrekte størrelse.</p>\n<p> </p>\n<p><strong>Hvis du ikke kan afhente din pakke i tide, vil den automatisk blive sendt retur til os inden for 10-14 hverdage.</strong> Når vi har modtaget pakken, vil en refundering blive foretaget.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Accepterer I returnering af undertøj?","body":"<p><strong>Undertøj kan kun returneres, hvis det er uåbnet i original emballage,</strong> ubrugt og i samme stand som leveret, med alle mærker påsat.</p>\n<p>På grund af undertøjets karakter accepterer vi ikke returnering, hvis det er åbnet og/eller prøvet.</p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":14},{"id":360021073080,"label":"Skat/moms","body":"<p data-start=\"1050\" data-end=\"1193\">Alle ordrer sendes fra vores lager i Sverige. Internationale ordrer kan være underlagt lokale skatter og told, afhængigt af destinationslandet.</p><p data-start=\"1195\" data-end=\"1372\">Disse gebyrer fastsættes af de lokale toldmyndigheder og kan variere afhængigt af ordrebeløb og toldfri grænser. De kan i nogle tilfælde fremgå som ekstra leveringsomkostninger.</p><p data-start=\"1374\" data-end=\"1486\">Vi har ingen kontrol over disse omkostninger. Kontakt venligst dit lokale toldkontor for yderligere information.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":13},{"id":360009166493,"label":"Hvad skal jeg gøre, hvis jeg ikke har modtaget min ordre?","body":"<p data-start=\"2237\" data-end=\"2464\">Hvis der ikke er opdateringer i sporingen inden for 10 dage, kontakt os venligst <a href=\"https://www.bjornborg.com/dk/customer-service/\"><strong data-start=\"2445\" data-end=\"2461\">Klik her.</strong></a></p><p data-start=\"2466\" data-end=\"2783\">Ordrer, der returneres til os på grund af en mangelfuld eller forkert adresse eller af andre årsager og ikke afhentes fra afhentningsstedet, vil ikke blive gensendt. I stedet refunderes beløbet, når ordren er modtaget tilbage på vores lager i Sverige. Bemærk venligst, at forsendelsesomkostningerne ikke refunderes.</p><p data-start=\"2785\" data-end=\"2861\">Vi anbefaler, at du afgiver en ny ordre og sikrer, at adressen er korrekt.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Forsendelsesomkostninger?","body":"<p>Vi sender alle ordrer til Danmark med DHL,<strong> Budbee eller Instabox. Fragtprisen er mellem SEK 39,00 - DKK 50,00</strong> og gratis for alle ordrer over DKK 800,00.</p>\n<p>Vi tilbyder hjemlevering, Budbee box levering eller levering til en agent.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791007672466,"label":"Ny på online shopping?","body":"<p data-start=\"174\" data-end=\"340\">Navigér på siden ved at klikke på kategorierne øverst på siden. Hvis du leder efter noget specifikt, kan du indtaste et søgeord i søgefeltet med forstørrelsesglasset.</p><p data-start=\"342\" data-end=\"631\">Når du gennemser vores sortiment, kan du klikke på en vare for at gå til den tilhørende produktside. Her finder du information om tilgængelige størrelser, farver og specifikke produktoplysninger. Har du fundet noget, du kan lide? Vælg en størrelse og læg varen i din virtuelle shoppingbag.</p><p data-start=\"633\" data-end=\"860\">Du kan til enhver tid få adgang til din shoppingbag ved at klikke på ikonet øverst til højre på siden. I shoppingbagen kan du ændre din ordre, tilføje rabatkoder, se estimerede fragtomkostninger og finde den samlede ordreværdi.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34008125842834,"label":"Jeg har indtastet den forkerte adresse.","body":"<p data-start=\"344\" data-end=\"503\"><strong>Vi kan ikke ændre adressen efter en ordre er afgivet.</strong> Hvis den er forkert, bedes du lægge en ny ordre og vente på, at den oprindelige returneres og refunderes.</p><p data-start=\"505\" data-end=\"596\">Returneringer tager 2-4 uger. Refundering sker efter returnering. Vi beklager ulejligheden.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34007919874578,"label":"Min pakke er blevet returneret, kan du sende den igen?","body":"<p>Desværre kan vi ikke sende en pakke igen, der er blevet returneret til os. Vi refunderer dig, så snart vi modtager returpakken.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34007450538514,"label":"Returlabel mangler.","body":"<p>Hvis du har registreret din retur på vores hjemmeside, men ikke har modtaget en retur-label, kan du logge ind via <a href=\"http://www.bjornborg.com/returns\" data-start=\"301\" data-end=\"326\" target=\"_new\" rel=\"noopener\"><strong>www.bjornborg.com/returns</strong></a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><a data-start=\"301\" data-end=\"326\" target=\"_new\" rel=\"noopener\"></a> og klikke på <strong data-start=\"340\" data-end=\"358\">\"Instruktioner\"</strong> for at downloade din label igen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34006742817938,"label":"Hvor er min ordre?","body":"<p>Når din ordre er blevet afsendt fra vores lager i Sverige, vil du have modtaget en leveringsbekræftelse med dit sporingsnummer sammen med sporingsinstruktioner til den e-mailadresse, du har angivet i din ordre. Hvis du ikke kan finde det i din indbakke, så tjek venligst din spam-mappe, da e-mails nogle gange ender der.<br><br><strong>BUDBEE / INSTABOX</strong> - Du modtager en SMS med dine forsendelsesoplysninger, alternativt download deres app.</p><p><strong>DHL / BRING</strong> – Pakker sendt med DHL/Bring har et sporingsnummer og kan spores direkte på DHL/Bring hjemmeside, <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do?l=EN&amp;resetForm=false\"><strong>KLIK HER.</strong></a></p><p>Hvis der ikke er nogen opdateringer i sporingen inden for 10 dage, bedes du kontakte os PÅ <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>DETTE LINK</strong></a>, så vi kan hjælpe dig.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34006443949842,"label":"Jeg har ikke modtaget min ordrebekræftelse?","body":"<p data-start=\"367\" data-end=\"459\"><strong>Du bør modtage en ordrebekræftelse inden for få minutter.</strong> Hvis ikke, så tjek din spam-mappe.</p><p data-start=\"461\" data-end=\"594\">Selvom du ikke har modtaget den, kan din ordre stadig være behandlet. Kontakt kundeservice, før du lægger en ny ordre. <a href=\"https://www.bjornborg.com/dk/customer-service/#form\"><strong data-start=\"580\" data-end=\"594\">[KLIK HER]</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34009884146578,"label":"Jeg har ikke modtaget min ordrebekræftelse?","body":"<p><strong>Du bør modtage en ordrebekræftelse inden for et par minutter.</strong> Hvis du ikke har modtaget denne e-mail, bedes du tjekke din e-mailkontos spammappe.<br><br>Selvom du ikke har modtaget en ordrebekræftelse, kan din ordre stadig være blevet behandlet, og vi anbefaler derfor, at du kontakter os på kundeservice, før du afgiver en anden ordre på vores hjemmeside.<br><br><a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong>KLIK HER</strong> </a>for at kontakte os!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":34009426003730,"label":"Der mangler et produkt i min levering.","body":"<p><a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>Kontakt os, KLIK HER</strong></a><strong>, </strong>så vi kan hjælpe dig med at rette problemet.</p><p>Husk at indtaste dit ordrenummer for hurtig og effektiv håndtering af din sag.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34428841883282,"label":"Jeg har ikke modtaget min refundering for min returnering.","body":"<p data-start=\"469\" data-end=\"609\"><strong data-start=\"469\" data-end=\"483\">Refusioner</strong><br>Refusioner gennemføres, når returneringen er modtaget og kontrolleret (2–4 uger). Den oprindelige betalingsmetode anvendes.<br><br><strong data-start=\"611\" data-end=\"645\">Hvis du har betalt med Klarna:</strong><br>Hvis din faktura forfalder, inden din retur er behandlet, bedes du betale eller forlænge den via Klarna. Hvis du allerede har betalt, refunderer Klarna beløbet, når din retur er godkendt.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34009585236114,"label":"Har I et telefonnummer?","body":"<p><strong>Björn Borgs kundesuccessafdeling håndterer al support via e-mail. Vores mål er at besvare alle e-mail inden for to hverdage, 9-16 CET.</strong><br><br>For spørgsmål om dit igangværende køb med Björn Borg.com,<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong> KLIK HER</strong></a> for at kontakte os, og vi vil hjælpe dig.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34008391217298,"label":"Annuller eller ændr en ordre","body":"<p data-start=\"1269\" data-end=\"1498\">Når en ordre er afgivet, behandles den straks, så du kan modtage din pakke så hurtigt som muligt. Derfor har vi desværre ingen mulighed for at annullere, tilføje eller ændre noget i din ordre.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34800052025362,"label":"Jag saknar svar fra er.","body":"<p>Vi svarer altid vores kunder inden for 2 hverdage. Hvis du ikke har modtaget et svar fra os, bedes du også tjekke din spam alt. send os en ny e-mail.<br><br></p>\n<p>Vi holder lukket på helligdage.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34800245718034,"label":"Vend tilbage med Budbee / Instabox","body":"<p>Hvis du har modtaget din levering med Budbee / Instabox, bedes du booke din retur via den sms, du har modtaget fra Budbee / Instabox eller gå ind i Budbee / Instabox app for at bestille din retur. <br><br></p>\n<p><strong>Du skal ikke have en returlabel</strong>, når chaufføren henter pakken fra kassen eller hjemme hos dig, har han en returlabel med.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":34831744254994,"label":"Hvad skal jeg gøre, hvis jeg ikke har modtaget min ordre?","body":"<p data-start=\"2237\" data-end=\"2464\">Hvis der ikke er opdateringer i sporingen inden for 10 dage, kontakt os venligst <a href=\"https://www.bjornborg.com/dk/customer-service/\"><strong data-start=\"2445\" data-end=\"2461\">Klik her.</strong></a></p><p data-start=\"2466\" data-end=\"2783\">Ordrer, der returneres til os på grund af en mangelfuld eller forkert adresse eller af andre årsager og ikke afhentes fra afhentningsstedet, vil ikke blive gensendt. I stedet refunderes beløbet, når ordren er modtaget tilbage på vores lager i Sverige. Bemærk venligst, at forsendelsesomkostningerne ikke refunderes.</p><p data-start=\"2785\" data-end=\"2861\">Vi anbefaler, at du afgiver en ny ordre og sikrer, at adressen er korrekt.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":10943785955346,"label":"Vend tilbage med Budbee / Instabox","body":"<p>Hvis du har modtaget din levering med Budbee / Instabox, bedes du booke din retur via den sms, du har modtaget fra Budbee / Instabox eller gå ind i Budbee / Instabox app for at bestille din retur. <br><br></p>\n<p><strong>Du skal ikke have en returlabel</strong>, når chaufføren henter pakken fra kassen eller hjemme hos dig, har han en returlabel med.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":7},{"id":10633149155346,"label":"Jeg har ikke en returlabel.","body":"<p>Hvis din ordre blev sendt med Budbee / Instabox, bedes du booke din returnering via det link, du modtog i din leverings-SMS fra Budbee / Instabox, eller indtaste ordren i Budbee / Instabox-appen. <strong>Du behøver ikke en returlabel for at sende pakken.</strong></p>\n<p>Returen tager omkring 2-3 uger.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":3},{"id":4660115056914,"label":"Kan jeg ændre leveringsmetoden?","body":"<p>Vi har desværre ingen teknisk mulighed for at ændre leveringsmetoden i din ordre efterfølgende.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og 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Varerne skal være i original stand med alle mærker vedhæftet.<br><br> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":0},{"id":22801303633042,"label":"Sælger I gavekort?","body":"<p><strong>Desværre sælger vi ikke gavekort online.</strong><br>Hvis du vil købe en gave, tilbyder vi en 30-dages returret. 🎁️ 😀️</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415075728530.json","name":"Kampagner","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415075728530-Kampagner","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415071764242.json","name":"Kampagner","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415071764242-Kampagner","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":21486405333906,"label":"Er produktet på lager?","body":"<p>Hvis du ikke kan se produktet på vores hjemmeside, er det udsolgt.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":20857735464594,"label":"Vores butikker.","body":"<p>Vi har fysiske butikker i Sverige, Holland, Finland og Belgien.</p>\n<ul>\n<li>For at se kontaktoplysninger <a href=\"https://www.bjornborg.com/dk/showroom/\"><strong>KLIK HER.</strong></a>\n</li>\n</ul>","section":{"id":20857518683922,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/20857518683922.json","name":"Butiksfinder","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/20857518683922-Butiksfinder","outdated":false,"position":0,"created_at":"2024-08-20T08:15:44Z","updated_at":"2025-12-10T14:23:34Z","category_id":20857452382354,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":20857452382354,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/20857452382354.json","name":"Butiksfinder","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/20857452382354-Butiksfinder","outdated":false,"position":10,"created_at":"2024-08-20T08:12:33Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":20857169596306,"label":"Er der indershorts på tenniskjolerne?","body":"<p>Der er ingen indershorts på vores tenniskjoler. Vi anbefaler at købe de matchende \"Ace Minishorts\".</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":10049407052050,"label":"Jag saknar svar fra er.","body":"<p><strong>Vi svarer altid vores kunder inden for 2 hverdage.</strong> Hvis du ikke har modtaget et svar fra os, bedes du også tjekke din spam alt. send os en ny e-mail.<br><br></p>\n<p>Vi holder lukket på helligdage.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360005660039.json","name":"Kontakt","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360003111259.json","name":"Kontakt","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522598165266,"label":"Gik mit abonnement igennem?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">When you have created your subscription, you will be charged 0EUR. As soon as your order has been sent from our warehouse, you will receive an order confirmation email.</div>\n<div>If you have any further questions please contact us at customerservice@bjornborg.com.</div>\n<div> </div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/7522320187026.json","name":"Abonnement","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/7522237880722.json","name":"Abonnement","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522557093394,"label":"Hvordan opsiger jeg mit abonnement?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">You can cancel your subscription at any time by contact us at customerservice@bjornborg.com.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/7522320187026.json","name":"Abonnement","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/7522237880722.json","name":"Abonnement","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522555749778,"label":"Hvor ofte modtager jeg bokserne?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">You can choose to receive your boxers every month, every two months or every three months.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/7522320187026.json","name":"Abonnement","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/7522237880722.json","name":"Abonnement","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522553740178,"label":"Hvorfor skal jeg tegne et abonnement?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Sign up for our boxers subscription &amp; save up to 30%. With us, it's easy and convenient to sign up an subscription on our boxers. You can receive delivery every month, every two months, or every three months. Choose the option that suits you best.</div>\n<div>Your package contains 2 packs of boxers, choose between black and patterned boxers. Both options are Premium Cotton Stretch boxers, which is a favorite with flexible stretch and a perfect fit.</div>\n<div> </div>\n<div>Get started quickly, you just need to choose the size, product and how often you want to receive the boxers. Then you're up and running. A shipping cost of 4EUR is added.</div>\n<div>The subscription has no binding period, you can cancel your subscription at any time by sending an email to customerservice@bjornborg.com.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/7522320187026.json","name":"Abonnement","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/7522320187026-Abonnement","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/7522237880722.json","name":"Abonnement","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/7522237880722-Abonnement","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444474770962,"label":"Hvordan bruger jeg min bonus?","body":"<p><strong>Når en bonuskupon oprettes, finder du den ved kassen, hvis du er logget ind.</strong>
Hvis der er en aktiv bonuscheck, kan du vælge den under rabatkodefeltet.
</p><p> </p><p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 747/570; width: 69.91%;\" src=\"https://bjornborg.zendesk.com/hc/article_attachments/34887201054994\" width=\"747\" height=\"570\"></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415072318354,"label":"Undertøjsvejledning.","body":"<p>Du finder vores undertøjsvejledning, hvis du<strong> </strong><a href=\"https://www.bjornborg.com/dk/men/underwear-guide/\" target=\"_self\" rel=\"undefined\"><strong>KLIKKER HER</strong></a><strong>.</strong></p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415066162066,"label":"Sports boxers.","body":"<p><strong>Fremstillet af 90 % polyester og 10 % elastan.</strong></p>\n<p>Vores Sports boxer er konstrueret til at give dig mulighed for at gå endnu længere. Det højtydende materiale er let som en fjer, holder dig tør og giver dig mulighed for at tage den ekstra tur. Ikke fordi du skal, men fordi du kan.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"Rabatkoden virker ikke.","body":"<p><strong>Rabatkoden virker ikke.</strong> Det kan være fordi, den ikke kan kombineres med andre rabatter.</p>\n<p>Hvis du har flere spørgsmål, er du velkommen til at kontakte vores kundeservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415075728530.json","name":"Kampagner","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415075728530-Kampagner","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415071764242.json","name":"Kampagner","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415071764242-Kampagner","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Forskellen mellem Organic/Premium Cotton Stretch-boksershorts og Cotton Stretch-boksershorts.","body":"<p><strong>Organic/Premium Cotton Stretch-boksershorts er lavet af bomuld og vejer 190g/m2.</strong><br><br>Cotton Stretch-boksershorts leveres altid i pakker med 12, 10, 7, 5 og 3, og disse er lavet af bomuld og vejer 170g/m2. Dette betyder, at følelsen og elasticiteten af basisproduktet kan opfattes anderledes, særligt hvis du er vant til at bruge andre med en lidt tykkere kvalitet.</p><p> </p><p> </p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Størrelsesvejledning til kvinder.","body":"<p>Oversættelse af størrelser:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001928693.json","name":"Størrelsesvejledning","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001928693-St%C3%B8rrelsesvejledning","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000855993.json","name":"Størrelsesvejledning","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000855993-St%C3%B8rrelsesvejledning","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Har I en chat?","body":"<p><strong>Du kan finde vores chat, hvis du trykker på symbolet i nederste hjørne \"Hjælp\".</strong> Når vi ikke er online, hjælper vores chatbot dig bedst muligt.</p>\n<p>Hvis chatten ikke kommer op, når du har brug for os, er du velkommen til at kontakte os via e-mail.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360005660039.json","name":"Kontakt","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360003111259.json","name":"Kontakt","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4402140704530,"label":"Hvorfor kan jeg ikke lægge noget i min indkøbsvogn?","body":"<p><strong>Hvis produktet er udsolgt, kan det ikke lægges i indkøbskurven.</strong></p>\n<p>Når der er mange glade handlende på samme tid, kan den aktuelle lageropdatering ikke altid følge med det hurtige salg. Vi arbejder hårdt på at levere den bedst mulige nethandelsoplevelse for alle kunder, men der kan opstå uventede forsinkelser, lagermangel, opfyldelsesproblemer og en lang række andre problemer. </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Jeg vil klage over et produkt, der ikke er købt på bjornborg.com.","body":"<p><strong>For at få din reklamation behandlet, beder vi dig venligst kontakte butikken, hvor produktet er købt.</strong> Som distributør kan vi ikke udveksle/bedømme klager fra direkte kunder. Krav som disse skal håndteres af det oprindelige købssted, så kontakt venligst butikken, og så vil de hjælpe dig videre. Mit bedste råd til dig er enten at gå tilbage til butikken eller at sende dem en e-mail.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926253.json","name":"Reklamation","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854893.json","name":"Reklamation","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Er det muligt at købe boksershorts enkeltvis?","body":"<p><strong>Vores boksershorts sælges kun i den emballage, som du ser på siden.</strong> Det er ikke muligt at købe en farve eller et tryk separat, hvis produktet ikke sælges enkeltvis.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Har I et telefonnummer?","body":"<p>Björn Borgs kundesuccessafdeling håndterer al support via e-mail. Vores mål er at besvare alle e-mail inden for to hverdage, 9-16 CET.<br><br>For enhver forespørgsel om dit igangværende køb med Björn Borg.com, send venligst din e-mail via vores widget i hjørnet \"Hjælp?\" eller i formularen nedenfor.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360005660039.json","name":"Kontakt","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360003111259.json","name":"Kontakt","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Hvordan kontakter jeg jer?","body":"<p><strong>Send os en forespørgsel i formularen nederst på denne side</strong>, eller tryk på det lille \"Hjælp\" symbol i nederste hjørne.</p>\n<p>Vi bestræber os på at besvare alle e-mails inden for to hverdage.<br><br>Vi er åbne og til tjeneste (CET):<br>Mandag-fredag kl. 09.00 til 16.00<br>Lørdag, søndag og svenske helligdage: lukket</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360005660039.json","name":"Kontakt","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360003111259.json","name":"Kontakt","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Hvorfor Björn Borg-produkter?","body":"<p><strong>Vi skaber sportsmode designet</strong> til at få folk til at føle sig aktive og attraktive; et løfte, som vi altid kan holde takket være vores dedikation til ydeevne, fabelagtig pasform og banebrydende design.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"Hvornår vil jeg modtage min salgsordre?","body":"<p><strong>Under Black Friday:</strong> Leveringstiden kan være længere på grund af mange tilfredse kunder.<strong><br></strong></p>\n<p> </p>\n<p><strong>I salgsperioder kan der opstå uventede forsinkelser, lagermangel,</strong> opfyldelsesproblemer og en række andre problemer uden for vores kontrol, for hvilke vi gør alt i vores magt for at hjælpe med at give vores kunder en rimelig og positiv oplevelse. Se venligst vores vilkår og betingelser for yderligere afklaring vedrørende vores <a href=\"https://www.bjornborg.com/dk/customer-service/terms-conditions/\"><strong>politikker</strong></a> i netbutikken.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Følger jeres størrelser EU- eller USA-standarderne?","body":"<p><strong>Vores størrelser følger EU-standarderne. </strong></p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001928693.json","name":"Størrelsesvejledning","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001928693-St%C3%B8rrelsesvejledning","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000855993.json","name":"Størrelsesvejledning","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000855993-St%C3%B8rrelsesvejledning","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Hvor er min ordre?","body":"<p>Når din ordre er blevet afsendt fra vores lager i Sverige, vil du have modtaget en leveringsbekræftelse med dit sporingsnummer sammen med sporingsinstruktioner til den e-mailadresse, du har angivet i din ordre. Hvis du ikke kan finde det i din indbakke, så tjek venligst din spam-mappe, da e-mails nogle gange ender der.</p><p> </p><p><strong>BUDBEE / INSTABOX</strong> - Du modtager en SMS med dine forsendelsesoplysninger, alternativt download deres app.</p><p><strong>DHL / BRING</strong> – Pakker sendt med DHL/Bring har et sporingsnummer og kan spores direkte på DHL/Bring hjemmeside, <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do?l=EN&amp;resetForm=false\"><strong><span class=\"wysiwyg-underline\">KLIK HER.</span></strong></a></p><p>Hvis der ikke er nogen opdateringer i sporingen inden for 10 dage, bedes du kontakte os PÅ <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong><span class=\"wysiwyg-underline\">DETTE LINK</span></strong></a>, så vi kan hjælpe dig.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Hvilken størrelse er den rigtige for mig.","body":"<p><strong>For at finde din perfekte pasform skal du trykke på et produkt; så finder du størrelsesvejledningen</strong> til højre på produktbilledet.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001928693.json","name":"Størrelsesvejledning","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001928693-St%C3%B8rrelsesvejledning","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000855993.json","name":"Størrelsesvejledning","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000855993-St%C3%B8rrelsesvejledning","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Jeg ønsker at returnere en vare for at foretage en ombytning","body":"<p><strong>Vi kan ikke behandle ombytninger i forbindelse med returnering til vores lager.</strong> Hvis du ønsker at bytte en vare, bedes du afgive en ny ordre. Vi kan desværre ikke anvende udsalgspriser på en ordre uden for en kampagneperiode.</p>\n<p> </p>\n<p>Bemærk venligst, at kampagner og rabatkoder kun er gyldige for nye ordrer og ikke kan bruges med tilbagevirkende kraft. Udsalgspriser gælder kun for udvalgte produkter og så længe lager haves i kampagneperioden.</p>\n<p> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Jeg har en rabatkode, som jeg gerne vil bruge, men den virker ikke.","body":"<p data-start=\"434\" data-end=\"541\">Rabatkoder kan ikke bruges på allerede nedsatte priser eller kombineres med andre tilbud.</p><p data-start=\"543\" data-end=\"677\"> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Jeg købte noget lige før udsalget startede. Kan jeg få udsalgspriserne på min ordre?","body":"<p>For at vi kan forblive retfærdige og konsekvente over for alle vores kunder, kompenserer vi ikke for produkter, der er købt, før et udsalg finder sted.</p>\n<p>Du kan returnere din ordre, forudsat at dine produkter stadig har deres originale emballage og er uåbnet, hvis det er undertøj.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/4415065899794.json","name":"Salg","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/4415065899794-Salg","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/4415065896722.json","name":"Salg","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/4415065896722-Salg","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Bæredygtighed","body":"<p><strong>Björn Borg arbejder aktivt med at reducere vores CO2-fodaftryk</strong> samt sikre gode arbejdsforhold og respektere menneskerettigheder for folk, der fremstiller vores produkter.<br><br>For fuld indsigt i vores bæredygtighedsarbejde kan du tjekke <strong><a href=\"https://www.bjornborg.com/en/sustainability/\">dette link</a>.</strong></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882654.json","name":"Bæredygtighed","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882654-B%C3%A6redygtighed","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854973.json","name":"Bæredygtighed","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854973-B%C3%A6redygtighed","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Hvor finder jeg jeres størrelsesvejledning?","body":"<p><strong>For at finde din perfekte pasform</strong> skal du trykke på et produkt; så finder du størrelsesvejledningen til højre på produktbilledet.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Hvordan vasker jeg mine Björn Borg-produkter?","body":"<p><strong>Bomuldsundertøj må ikke vaskes over 40 grader eller tørretumbles</strong>, og vores præstationsundertøj og -sportstøj må ikke vaskes over 30 grader og aldrig med skyllemiddel eller komme i tørretumbleren.</p>\n<p>Vi anbefaler, at du konsulterer vaskeanvisningen i dit produkt for detaljerede plejeinstruktioner.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882574.json","name":"Produkter","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854933.json","name":"Produkter","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Jeg ønsker melde mit produkt beskadiget/ødelagt.","body":"<p>1. <a href=\"https://www.bjornborg.com/returns\">KLIK HER for at registrere din klage. </a>Vi skal bruge et foto af det beskadigede produkt, hvor vores logo er tydeligt synligt, sammen med en skriftlig beskrivelse, der forklarer problemet. Returner ikke produktet til os, gem det, indtil du har modtaget et svar fra os.</p>\n<p><br>2. Når vores kundeservice har behandlet og godkendt din klage, vil de kontakte dig via e-mail.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926253.json","name":"Reklamation","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854893.json","name":"Reklamation","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Hvad er mine betalingsmuligheder?","body":"<p><strong>For nemheds skyld tilbyder vi en bred vifte af de mest populære betalingsmetoder,</strong> når du handler på vores side.</p>\n<ul>\n<li>Kortbetaling – kredit- eller betalingskort (Visa, Mastercard)</li>\n<li>Klarna-faktura - Betal som du ønsker og hold styr på dine køb i Klarna-appen.</li>\n<li>Direkte betaling (betaling direkte gennem din bank)</li>\n<li>Paypal</li>\n</ul>\n<p>De viste betalingsmuligheder, som du kan vælge ved kassen, er dem, vi kan tilbyde på baggrund af dine ordreoplysninger. Det kan afhænge af adresseoplysninger, som skal være de samme som dine registrerede. Hvis adresseoplysningerne ikke er de registrerede, vil vi normalt kun kunne tilbyde forudbetalingsmetoder.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926113.json","name":"Betaling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926113-Betaling","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842694.json","name":"Betaling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842694-Betaling","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Jeg har ikke modtaget min ordrebekræftelse?","body":"<p><strong>Du bør modtage en ordrebekræftelse inden for et par minutter.</strong> Hvis du ikke har modtaget denne e-mail, bedes du tjekke din e-mailkontos spammappe.</p><p>Selvom du ikke har modtaget en ordrebekræftelse, kan din ordre stadig være blevet behandlet, og vi anbefaler derfor, at du kontakter os på kundeservice, før du afgiver en anden ordre på vores hjemmeside.</p><p><a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\">KLIK HER</span></strong><span class=\"wysiwyg-underline\"> </span></a>for at kontakte os!</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166193,"label":"Hvordan ved jeg, hvornår min ordre er afsendt?","body":"<p data-start=\"408\" data-end=\"530\"><strong>Du vil modtage en forsendelsesbekræftelse på e-mail med dine ordreoplysninger og trackingnummer, når din ordre er afsendt.</strong></p><p data-start=\"532\" data-end=\"583\">Hvis du ikke kan finde den, så tjek din spam-mappe.</p><p data-start=\"585\" data-end=\"746\">Vi bestræber os på at behandle og sende alle ordrer inden for 1–2 hverdage. I travle perioder (f.eks. udsalg eller helligdage) kan behandlingstiden være længere.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"Gik min bestilling igennem?","body":"<p><strong>Hvis du ikke har modtaget en ordrebekræftelse til din angivne e-mailadresse, bedes du tjekke din spammappe, da e-mail nogle gange ender der af en eller anden grund.</strong> At du ikke har modtaget en bekræftelse, betyder ikke altid, at din ordre ikke blev gennemført. Kontakt venligst vores kundesuccesafdeling <a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>HER </strong></span></a>før du gør et nyt bestillingsforsøg, bare for at være sikker.</p>\n<p> </p>\n<p><strong>Hvis du er blevet debiteret/reserveret, når du forgæves forsøger at afgive en ordre, vil den blive refunderet inden for 1-5 dage, så bare rolig.</strong></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Beholder jeg min bonus, hvis jeg returnerer en vare?
","body":"<p><strong>Ja, du beholder din bonuscheck ved returnering.</strong> Vi underretter dig via e-mail, når din returnering er modtaget, og hvad din nye bonuscheckkode er.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Tilbagebetale","body":"<p class=\"p1\"><strong>Vi refunderer returbeløbet så snart vi har modtaget returen og tjekket den på vores lager i Sverige, det tager cirka 2-4 uger fra du har sendt pakken.</strong> Tilbagebetalingen af returbeløbet sker til den samme betalingsmetode, som du brugte, da du afgav ordren.<br><br><strong>Hvis du har betalt via Klarna</strong></p>\n<p class=\"p1\">Hvis din faktura forfalder inden for tidsrammen for vores returbehandling, beder vi dig enten betale fakturaen eller kontakte Klarna for at udskyde forfaldsdatoen på den. Det kan du også gøre via Klarna-appen. Hvis du allerede har valgt at betale din faktura, refunderer Klarna beløbet for dit køb, så snart returneringen er godkendt af os.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Hvordan kan jeg være sikker på, at min ordre er gået igennem?","body":"<p><strong>Når du har afgivet din ordre, vil du blive dirigeret til ordrebekræftelsessiden.</strong> Vi anbefaler, at du gemmer dit ordrenummer, hvis du føler behov for at kontakte kundeservice i forbindelse med din ordre. Derudover vil du modtage en e-mailbekræftelse, normalt inden for få minutter. Hvis du ikke kan finde din ordrebekræftelse i din indbakke, bedes du tjekke din spam, da e-mail nogle gange ender der.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Min pakke er blevet returneret, kan du sende den igen?","body":"<p>Desværre kan vi ikke sende en pakke igen, der er blevet returneret til os. Vi refunderer dig, så snart vi modtager returpakken.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Hvor længe er min bonuscheck gyldig?
","body":"<p><strong>Din bonuscheck er gyldig i seks måneder.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Kan du ikke afgive en ordre?","body":"<p><strong>Hvis du har problemer med at afgive en ordre, så prøv venligst nedenfor:</strong></p>\n<ul>\n<li>Prøv at opdatere siden eller afgive ordren med en anden enhed som f.eks. en mobil eller computer.</li>\n<li>Hvis problemet fortsætter, prøv at bruge en anden browser. Generelt er vores side bedst kompatibel med Google Chrome som browser.</li>\n<li>Du kan også prøve en alternativ betalingsmetode, hvis du tidligere har lavet et bestillingsforsøg med en faktura, kan du måske prøve kortbetaling i stedet for at se, om det hjælper.</li>\n<li>Fungerer du stadig ikke? <a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-underline\"><strong>KLIK HER</strong> </span></a>og kontakt os, så hjælper vi dig!</li>\n</ul>\n<p><strong>Hvis der er hævet penge under dit mislykkede bestillingsforsøg, tager det mellem 1 - 5 bankdage, før dine penge kommer tilbage på din konto eller bliver rettet mod din faktura.</strong> Hvis tilbagebetalingen tager længere tid, beder vi dig kontakte din bank for at få oplysninger om deres håndtering af tilbagebetalingen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kan jeg kombinere 2 ordrer?","body":"<p class=\"p1\"><strong>Det er desværre ikke muligt</strong> at kombinere 2 afgivne ordrer. Disse vil blive sendt i separate pakker.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Hvor meget skal jeg bruge for at få en bonuscheck?
","body":"<p>For at få en bonuscheck skal du opnå <strong>1000 Point = 1000 DKK.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Leveringstid.","body":"<p data-start=\"493\" data-end=\"557\"><strong>Din ordre sendes inden for 1–2 dage (1–3 dage efter helligdage).</strong></p><p data-start=\"559\" data-end=\"672\">Standardlevering tager 3–10 hverdage (man–fre) efter afsendelse fra vores lager i Sverige, afhængigt af markedet.</p><p data-start=\"674\" data-end=\"799\">Alle ordrer kan spores via DHL/Bring/Budbee/Instabox. Du modtager et trackingnummer via e-mail, når din ordre er afsendt.</p><p data-start=\"801\" data-end=\"895\">Leveringstider er estimater og kan være længere i højsæsonen (f.eks. helligdage eller udsalg).</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Min ordre vises ikke på min konto.","body":"<p><strong>Ordren vil først fremgå af din konto, når den sendes</strong>, forudsat at du var logget ind, da købet blev foretaget.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Hvordan indsamler jeg bonuspoint?
","body":"<p>Som TEAM BORG-medlem får du en bonus på 5 % på alt, hvad du køber.
 10 DKK = 10 point.
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","body":"<p>Når en bonuskupon oprettes, fjernes 1000p for hver bonuscheck. Men du beholder din samlede bonus, der styrer hvilket medlemsniveau du er på.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Er det muligt at tilføje flere produkter til en ordre?","body":"<p><strong>Det er ikke muligt</strong> at tilføje noget til en allerede afgivet ordre.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":360021073620,"label":"Jeg ønsker ikke at modtager nyhedsbrevet.","body":"<p><strong>I bunden af ​​et modtaget nyhedsbrev er der et link, du kan klikke på for at afmelde vores nyhedsbrev</strong>. Hvis dette ikke virker, så send os en besked her i denne widget; så hjælper vi dig.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Jeg har en rabattkode – hvordan bruker jeg den?","body":"<ol>\n<li>Indtast den gyldige rabatkode i rabatkodefeltet ved kassen.</li>\n<li>Klik “Tilføj+”</li>\n<li>Tjek, at totalen af ​​din ordre er blevet justeret i overensstemmelse med din rabat.</li>\n<li>Fortsæt til betaling</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Hvad skal jeg skrive i det andet adressefelt ved kassen?","body":"<p><strong>Ud over de obligatoriske adressefelter, der er markeret med (*), har du mulighed for at indtaste yderligere oplysninger</strong> i det andet adressefelt. Dette er tilgængeligt for enhver anden oplysning, der er nødvendig for eller letter levering, for eksempel:</p>\n<p>Virksomhedsnavn</p>\n<p>Lejlighedsnummer</p>\n<p>c/o</p>\n<p>Har du en kort og enkel leveringsadresse, kan du lade feltet stå tomt, da det ikke er obligatorisk.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Hvor lang tid tager en retur?","body":"<p><strong>En returnering tager cirka 2-4 uger.</strong> Tilbagebetalingen sker til den betalingsmetode, hvormed købet er foretaget.<br>Hvis du har foretaget dit køb via Klarna, får du besked via Klarna, når returneringen er behandlet.<br><br> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Jeg kan ikke logge ind på min konto?","body":"<p><strong>Hvis du har glemt din adgangskode, så klik i højre hjørne på den lille figur.</strong><br>Du vil derefter finde knappen “Nulstil adgangskode”.<br><br>Du vil modtage en e-mail til din registrerede e-mailadresse med et link til at nulstille din adgangskode. Hvis du ikke kan finde e-mailen i din indbakke, bedes du tjekke din spam. Det kan tage et par minutter, før e-mailen lander.</p>\n<p>Sørg for, at du er på det rigtige lands side, når du anmoder om din adgangskode.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Jeg har glemt at anvende min rabatkode?","body":"<p>Vi kan ikke anvende rabatter efter, din ordre er blevet afgivet.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"Der mangler et produkt i min levering.","body":"<p><strong><a href=\"https://www.bjornborg.com/customer-service/#form\">Kontakt os, KLIK HER</a>, </strong>så vi kan hjælpe dig med at rette problemet.<br>Husk at indtaste dit ordrenummer for hurtig og effektiv håndtering af din sag.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Hvor kan jeg skabe en konto?","body":"<p><strong>Det er nemt at oprette din egen konto på bjornborg.com. For at registrere dine oplysninger skal du blot <a href=\"https://www.bjornborg.com/customer/account/login/\">klikke her</a> eller følge anvisningerne, når du afgiver en netbestilling.</strong> At åbne en konto giver dig en sikker og bekvem måde at handle, spore dine ordrer og modtage e-mail om din ordre på.<br><br>Björn Borg værner om fortroligheden af dine oplysninger. <a href=\"https://www.bjornborg.com/customer-service/privacy-policy\">Klik her</a> for at gennemgå vores fortrolighedspolitik. Dit unikke kontobrugernavn er den e-mailadresse, der bruges ved oprettelse af kontoen og/eller afgivelse af ordren.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009031254,"label":"Hvordan anvender jeg min rabatkode?","body":"<p><strong>Dobbelttjek først, at koden er korrekt og gyldig</strong> – vær opmærksom på, at kampagnekoder ikke kan bruges med nedsatte varer eller i kombination med andre tilbud.</p>\n<p><strong>Sådan anvender du din kampagnekode:</strong></p>\n<ol>\n<li>Indtast den gyldige kampagnekode i kampagnekodefeltet “<em>Har du modtaget en rabatkode eller et gavekort?” </em>ved kassen</li>\n<li> Klik “<em>+Tillføj”</em>\n</li>\n<li>Tjek, at summen af ​​din ordre er blevet justeret i overensstemmelse med kampagnetilbuddet</li>\n<li>Fortsæt til betaling<br><br><img src=\"https://bjornborg.zendesk.com/hc/article_attachments/15127177034898\" alt=\"Screen Shot 2023-11-16 at 14.44.07.png\" width=\"290\" height=\"170\">\n</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Hvordan kan jeg spore min pakke?","body":"<p><strong>Når din ordre er blevet afsendt, kan du spore din pakke ved at:</strong></p><ul>\n<li data-list-item-id=\"e2d7f7ac6dcb726266455bcaebd052890\">\n<strong>DHL / Bring:</strong> Klikke på sporingslinket i e-mailen, der indeholder din forsendelsesbekræftelse.</li>\n<li data-list-item-id=\"e5f2a649871c7866596e5c57589161715\"><p class=\"p1\"><strong>Budbee / Instabox: </strong>Gå ind i Budbee / Instabox-appen for at spore din pakke.</p></li>\n<li data-list-item-id=\"ef253c0036a64b29415052245b8d075d9\">\n<a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLIK HER</strong></a> for at kontakte vores kundeservice for mere information om din ordre.</li>\n</ul>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kan jeg returnere en vare til en fysisk butik?","body":"<p><strong>En netbestilling kan desværre ikke returneres i en fysisk butik.</strong> Returneringen skal sendes tilbage til os.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Hvorfor skal jeg oprette en konto?","body":"<p><strong>Nyd godt af fordelene ved din egen konto på bjornborg.com:</strong></p><p>- Ordrehistorik</p><p>- Hurtigere og nemmere betaling. Konfigurer dine fakturerings- og forsendelsesoplysninger for at gøre betaling til en leg.</p><p>- Nyheder og eksklusive tilbud.</p><p>Tilmeld dig for at modtage e-mailopdateringer om særlige kampagner, meldinger om udsalg, meddelelser om nye produkter, gaveidéer og meget mere. Tilmeld dig <a href=\"https://www.bjornborg.com/customer/account/login/\">her</a>.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926273.json","name":"Team Borg - medlemskab","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926273-Team-Borg-medlemskab","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854993.json","name":"Team Borg - medlemskab","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854993-Team-Borg-medlemskab","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360021095259,"label":"Hvad er jeres returneringspolitik?","body":"<p><strong>Vi tilbyder en 30-dages returret.</strong><br><br>Returneringsvarer skal returneres i samme stand, som de blev modtaget, og skal have deres oprindelige mærkat. Vi vil ikke acceptere eller refundere ufuldstændige returneringer eller produkter, der er blevet brugt eller vasket. Undertøj kun returneres uåbnet i original emballage, ubrugt og i samme stand som leveret, med alle mærker påsat. Badebukser kan returneres med mærker stadig påsat.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Leveringstid under udsalg og helligdage.","body":"<p><strong>Pakker sendes ikke på helligdage og weekender.</strong> Under helligdage, udsalg og weekender kan leveringstiden for vores forsendelser nogle gange være længere end normalt.<br><br>Vores lager har lukket på svenske helligdage.</p>\n<p> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Hvordan returnerer jeg en vare?","body":"<p><a href=\"https://www.bjornborg.com/dk/customer-service/returns/\"><strong>KLIK HER</strong></a> <strong>for at få adgang til vores returneringsvejledning.</strong></p><p>Vi tilbyder en 30-dages returret.</p><p><br>På grund af karakteren af ​​undertøj og badetøjsunderdele kan vi ikke tage imod returnering, hvis det er åbnet og/eller prøvet. Vi vil ikke acceptere eller refundere ufuldstændige returvarer eller produkter, der er blevet brugt eller vasket.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Hvordan bytter jeg en vare?","body":"<p><strong>Vi er desværre ikke i stand til at administrere udvekslinger på vores lager. </strong>Ønsker du at bytte en vare, beder vi dig venligst returnere den vare, du ikke ønsker at beholde, og afgive en ny ordre på det korrekte produkt.<br><br></p>\n<p>Returneringsinstruktioner <a href=\"https://bjornborg.com/returns\">KLIK HER.</a></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Jeg har indtastet den forkerte adresse.","body":"<p data-start=\"471\" data-end=\"673\"><strong>Vi kan ikke ændre adressen, efter at en ordre er afgivet.</strong> Hvis adressen er forkert, bedes du lægge en ny ordre med de korrekte oplysninger og vente på, at den oprindelige ordre returneres og refunderes.<br><br><strong>Returneringer tager normalt 3–6 uger, hvorefter der udstedes en refundering</strong>. Denne politik er indført for at forhindre svindel og sikre kundesikkerhed. Vi beklager ulejligheden.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Jeg har betalt for min ordre med en voucher. Hvordan vil jeg blive refunderet?","body":"<p><strong>Hvis du har betalt din ordre med en voucher, vil du få refunderet en ny voucher på samme beløb.</strong> Vores kundeservice sender dig en voucher via e-mail.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Kan jeg foretage ændringer eller annullere min ordre?","body":"<p><strong>Det er desværre ikke muligt at annullere, tilføje eller ændre noget i din ordre.</strong> Hvis du har bestilt en forkert størrelse, anbefaler vi i stedet at returnere varen og afgive en ny ordre på den korrekte størrelse.</p>\n<p> </p>\n<p><strong>Hvis du ikke kan afhente din pakke i tide, vil den automatisk blive sendt retur til os inden for 10-14 hverdage.</strong> Når vi har modtaget pakken, vil en refundering blive foretaget.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Accepterer I returnering af undertøj?","body":"<p><strong>Undertøj kan kun returneres, hvis det er uåbnet i original emballage,</strong> ubrugt og i samme stand som leveret, med alle mærker påsat.</p>\n<p>På grund af undertøjets karakter accepterer vi ikke returnering, hvis det er åbnet og/eller prøvet.</p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":14},{"id":360021073080,"label":"Skat/moms","body":"<p data-start=\"1050\" data-end=\"1193\">Alle ordrer sendes fra vores lager i Sverige. Internationale ordrer kan være underlagt lokale skatter og told, afhængigt af destinationslandet.</p><p data-start=\"1195\" data-end=\"1372\">Disse gebyrer fastsættes af de lokale toldmyndigheder og kan variere afhængigt af ordrebeløb og toldfri grænser. De kan i nogle tilfælde fremgå som ekstra leveringsomkostninger.</p><p data-start=\"1374\" data-end=\"1486\">Vi har ingen kontrol over disse omkostninger. Kontakt venligst dit lokale toldkontor for yderligere information.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":13},{"id":360009166493,"label":"Hvad skal jeg gøre, hvis jeg ikke har modtaget min ordre?","body":"<p data-start=\"2237\" data-end=\"2464\">Hvis der ikke er opdateringer i sporingen inden for 10 dage, kontakt os venligst <a href=\"https://www.bjornborg.com/dk/customer-service/\"><strong data-start=\"2445\" data-end=\"2461\">Klik her.</strong></a></p><p data-start=\"2466\" data-end=\"2783\">Ordrer, der returneres til os på grund af en mangelfuld eller forkert adresse eller af andre årsager og ikke afhentes fra afhentningsstedet, vil ikke blive gensendt. I stedet refunderes beløbet, når ordren er modtaget tilbage på vores lager i Sverige. Bemærk venligst, at forsendelsesomkostningerne ikke refunderes.</p><p data-start=\"2785\" data-end=\"2861\">Vi anbefaler, at du afgiver en ny ordre og sikrer, at adressen er korrekt.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Forsendelsesomkostninger?","body":"<p>Vi sender alle ordrer til Danmark med DHL,<strong> Budbee eller Instabox. Fragtprisen er mellem SEK 39,00 - DKK 50,00</strong> og gratis for alle ordrer over DKK 800,00.</p>\n<p>Vi tilbyder hjemlevering, Budbee box levering eller levering til en agent.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791007672466,"label":"Ny på online shopping?","body":"<p data-start=\"174\" data-end=\"340\">Navigér på siden ved at klikke på kategorierne øverst på siden. Hvis du leder efter noget specifikt, kan du indtaste et søgeord i søgefeltet med forstørrelsesglasset.</p><p data-start=\"342\" data-end=\"631\">Når du gennemser vores sortiment, kan du klikke på en vare for at gå til den tilhørende produktside. Her finder du information om tilgængelige størrelser, farver og specifikke produktoplysninger. Har du fundet noget, du kan lide? Vælg en størrelse og læg varen i din virtuelle shoppingbag.</p><p data-start=\"633\" data-end=\"860\">Du kan til enhver tid få adgang til din shoppingbag ved at klikke på ikonet øverst til højre på siden. I shoppingbagen kan du ændre din ordre, tilføje rabatkoder, se estimerede fragtomkostninger og finde den samlede ordreværdi.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001926013.json","name":"Bestilling","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001926013-Bestilling","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854773.json","name":"Bestilling","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854773-Bestilling","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34008125842834,"label":"Jeg har indtastet den forkerte adresse.","body":"<p data-start=\"344\" data-end=\"503\"><strong>Vi kan ikke ændre adressen efter en ordre er afgivet.</strong> Hvis den er forkert, bedes du lægge en ny ordre og vente på, at den oprindelige returneres og refunderes.</p><p data-start=\"505\" data-end=\"596\">Returneringer tager 2-4 uger. Refundering sker efter returnering. Vi beklager ulejligheden.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34007919874578,"label":"Min pakke er blevet returneret, kan du sende den igen?","body":"<p>Desværre kan vi ikke sende en pakke igen, der er blevet returneret til os. Vi refunderer dig, så snart vi modtager returpakken.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34007450538514,"label":"Returlabel mangler.","body":"<p>Hvis du har registreret din retur på vores hjemmeside, men ikke har modtaget en retur-label, kan du logge ind via <a href=\"http://www.bjornborg.com/returns\" data-start=\"301\" data-end=\"326\" target=\"_new\" rel=\"noopener\"><strong>www.bjornborg.com/returns</strong></a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><a data-start=\"301\" data-end=\"326\" target=\"_new\" rel=\"noopener\"></a> og klikke på <strong data-start=\"340\" data-end=\"358\">\"Instruktioner\"</strong> for at downloade din label igen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34006742817938,"label":"Hvor er min ordre?","body":"<p>Når din ordre er blevet afsendt fra vores lager i Sverige, vil du have modtaget en leveringsbekræftelse med dit sporingsnummer sammen med sporingsinstruktioner til den e-mailadresse, du har angivet i din ordre. Hvis du ikke kan finde det i din indbakke, så tjek venligst din spam-mappe, da e-mails nogle gange ender der.<br><br><strong>BUDBEE / INSTABOX</strong> - Du modtager en SMS med dine forsendelsesoplysninger, alternativt download deres app.</p><p><strong>DHL / BRING</strong> – Pakker sendt med DHL/Bring har et sporingsnummer og kan spores direkte på DHL/Bring hjemmeside, <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do?l=EN&amp;resetForm=false\"><strong>KLIK HER.</strong></a></p><p>Hvis der ikke er nogen opdateringer i sporingen inden for 10 dage, bedes du kontakte os PÅ <a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>DETTE LINK</strong></a>, så vi kan hjælpe dig.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34006443949842,"label":"Jeg har ikke modtaget min ordrebekræftelse?","body":"<p data-start=\"367\" data-end=\"459\"><strong>Du bør modtage en ordrebekræftelse inden for få minutter.</strong> Hvis ikke, så tjek din spam-mappe.</p><p data-start=\"461\" data-end=\"594\">Selvom du ikke har modtaget den, kan din ordre stadig være behandlet. Kontakt kundeservice, før du lægger en ny ordre. <a href=\"https://www.bjornborg.com/dk/customer-service/#form\"><strong data-start=\"580\" data-end=\"594\">[KLIK HER]</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34009884146578,"label":"Jeg har ikke modtaget min ordrebekræftelse?","body":"<p><strong>Du bør modtage en ordrebekræftelse inden for et par minutter.</strong> Hvis du ikke har modtaget denne e-mail, bedes du tjekke din e-mailkontos spammappe.<br><br>Selvom du ikke har modtaget en ordrebekræftelse, kan din ordre stadig være blevet behandlet, og vi anbefaler derfor, at du kontakter os på kundeservice, før du afgiver en anden ordre på vores hjemmeside.<br><br><a href=\"https://www.bjornborg.com/kundtjanst/#form\"><strong>KLIK HER</strong> </a>for at kontakte os!</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":34009426003730,"label":"Der mangler et produkt i min levering.","body":"<p><a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>Kontakt os, KLIK HER</strong></a><strong>, </strong>så vi kan hjælpe dig med at rette problemet.</p><p>Husk at indtaste dit ordrenummer for hurtig og effektiv håndtering af din sag.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34428841883282,"label":"Jeg har ikke modtaget min refundering for min returnering.","body":"<p data-start=\"469\" data-end=\"609\"><strong data-start=\"469\" data-end=\"483\">Refusioner</strong><br>Refusioner gennemføres, når returneringen er modtaget og kontrolleret (2–4 uger). Den oprindelige betalingsmetode anvendes.<br><br><strong data-start=\"611\" data-end=\"645\">Hvis du har betalt med Klarna:</strong><br>Hvis din faktura forfalder, inden din retur er behandlet, bedes du betale eller forlænge den via Klarna. Hvis du allerede har betalt, refunderer Klarna beløbet, når din retur er godkendt.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34009585236114,"label":"Har I et telefonnummer?","body":"<p><strong>Björn Borgs kundesuccessafdeling håndterer al support via e-mail. Vores mål er at besvare alle e-mail inden for to hverdage, 9-16 CET.</strong><br><br>For spørgsmål om dit igangværende køb med Björn Borg.com,<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong> KLIK HER</strong></a> for at kontakte os, og vi vil hjælpe dig.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34008391217298,"label":"Annuller eller ændr en ordre","body":"<p data-start=\"1269\" data-end=\"1498\">Når en ordre er afgivet, behandles den straks, så du kan modtage din pakke så hurtigt som muligt. Derfor har vi desværre ingen mulighed for at annullere, tilføje eller ændre noget i din ordre.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34800052025362,"label":"Jag saknar svar fra er.","body":"<p>Vi svarer altid vores kunder inden for 2 hverdage. Hvis du ikke har modtaget et svar fra os, bedes du også tjekke din spam alt. send os en ny e-mail.<br><br></p>\n<p>Vi holder lukket på helligdage.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34800245718034,"label":"Vend tilbage med Budbee / Instabox","body":"<p>Hvis du har modtaget din levering med Budbee / Instabox, bedes du booke din retur via den sms, du har modtaget fra Budbee / Instabox eller gå ind i Budbee / Instabox app for at bestille din retur. <br><br></p>\n<p><strong>Du skal ikke have en returlabel</strong>, når chaufføren henter pakken fra kassen eller hjemme hos dig, har han en returlabel med.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":34831744254994,"label":"Hvad skal jeg gøre, hvis jeg ikke har modtaget min ordre?","body":"<p data-start=\"2237\" data-end=\"2464\">Hvis der ikke er opdateringer i sporingen inden for 10 dage, kontakt os venligst <a href=\"https://www.bjornborg.com/dk/customer-service/\"><strong data-start=\"2445\" data-end=\"2461\">Klik her.</strong></a></p><p data-start=\"2466\" data-end=\"2783\">Ordrer, der returneres til os på grund af en mangelfuld eller forkert adresse eller af andre årsager og ikke afhentes fra afhentningsstedet, vil ikke blive gensendt. I stedet refunderes beløbet, når ordren er modtaget tilbage på vores lager i Sverige. Bemærk venligst, at forsendelsesomkostningerne ikke refunderes.</p><p data-start=\"2785\" data-end=\"2861\">Vi anbefaler, at du afgiver en ny ordre og sikrer, at adressen er korrekt.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":10943785955346,"label":"Vend tilbage med Budbee / Instabox","body":"<p>Hvis du har modtaget din levering med Budbee / Instabox, bedes du booke din retur via den sms, du har modtaget fra Budbee / Instabox eller gå ind i Budbee / Instabox app for at bestille din retur. <br><br></p>\n<p><strong>Du skal ikke have en returlabel</strong>, når chaufføren henter pakken fra kassen eller hjemme hos dig, har han en returlabel med.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":7},{"id":10633149155346,"label":"Jeg har ikke en returlabel.","body":"<p>Hvis din ordre blev sendt med Budbee / Instabox, bedes du booke din returnering via det link, du modtog i din leverings-SMS fra Budbee / Instabox, eller indtaste ordren i Budbee / Instabox-appen. <strong>Du behøver ikke en returlabel for at sende pakken.</strong></p>\n<p>Returen tager omkring 2-3 uger.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001925973.json","name":"Returneringer","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001925973-Returneringer","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000854733.json","name":"Returneringer","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000854733-Returneringer","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"\r\n","source_locale":"en-us"}},"position":3},{"id":4660115056914,"label":"Kan jeg ændre leveringsmetoden?","body":"<p>Vi har desværre ingen teknisk mulighed for at ændre leveringsmetoden i din ordre efterfølgende.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og 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Kontakt kundeservice, før du lægger en ny ordre. <a href=\"https://www.bjornborg.com/dk/customer-service/#form\"><strong data-start=\"580\" data-end=\"594\">[KLIK HER]</strong></a></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/360001882454.json","name":"Forsendelse og Levering","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/360001882454-Forsendelse-og-Levering","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/360000842794.json","name":"Forsendelse og Levering","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/360000842794-Forsendelse-og-Levering","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":35522001331474,"label":"Leveringstid.","body":"<p data-start=\"493\" data-end=\"557\"><strong>Din ordre sendes inden for 1–2 dage (1–3 dage efter helligdage).</strong></p><p data-start=\"559\" data-end=\"672\">Standardlevering tager 3–10 hverdage (man–fre) efter afsendelse fra vores lager i Sverige, afhængigt af markedet.</p><p data-start=\"674\" data-end=\"799\">Alle ordrer kan spores via DHL/Bring/Budbee/Instabox. 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Se venligst vores vilkår og betingelser for yderligere afklaring vedrørende vores <a href=\"https://www.bjornborg.com/dk/customer-service/terms-conditions/\"><strong>politikker</strong></a> i netbutikken.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136009980434,"label":"Jeg købte noget lige før udsalget startede. Kan jeg få udsalgspriserne på min ordre?","body":"<p>For at vi kan forblive retfærdige og konsekvente over for alle vores kunder, kompenserer vi ikke for produkter, der er købt, før et udsalg finder sted.</p>\n<p>Du kan returnere din ordre, forudsat at dine produkter stadig har deres originale emballage og er uåbnet, hvis det er undertøj.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/sections/34005890568466.json","name":"Populære artikler","locale":"da-dk","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/da-dk/sections/34005890568466-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/da-dk/categories/34005768850322.json","name":"Populære artikler","locale":"da-dk","html_url":"https://bjornborg.zendesk.com/hc/da-dk/categories/34005768850322-Popul%C3%A6re-artikler","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142875800082,"label":"Hvad er fortrydelsesret?","body":"<p>Fortrydelsesret betyder, at du har ret til at annullere dit onlinekøb inden for 14 dage efter, at du har modtaget din ordre, uden at skulle angive en grund. Denne ret er fastsat i EU's forbrugerbeskyttelseslovgivning. 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Denne ret er fastsat i EU's forbrugerbeskyttelseslovgivning. 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