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Inte för att du måste, utan för att du kan.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"Rabattkoden funkar ej.","body":"<p><strong>Rabattkoden funkar ej</strong>, det kan bero på att den inte går att kombinera med andra rabatter.<br><br>Om du har fler frågor vänligen kontakta oss på kundservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415075728530.json","name":"Kampanjer","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415075728530-Kampanjer","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415071764242.json","name":"Kampanjer","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415071764242-Kampanjer","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Skillnaden mellan Organic/Premium Cotton Stretch-boxer och Cotton Stretch-boxer.","body":"<p><strong>Organic/Premium Cotton Stretch-boxer är gjorda av bomull som väger 190g / m2.</strong></p><p>Våra Cotton Stretch-boxers finns i 12-, 10-, 7-, 5-, &amp; 3-pack, dessa är gjorda av bomull som väger 170 g / m2. Detta innebär att känslan och elasticiteten hos Cotton Stretch-boxers kan uppfattas annorlunda, särskilt om du är van vid de andra med en lite tjockare kvalitet.</p><p> </p><p> </p><p> </p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Storleksguide dam.","body":"<p>Nedan ser du våra damstorlekar:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001928693.json","name":"Storleksguide","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001928693-Storleksguide","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000855993.json","name":"Storleksguide","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000855993-Storleksguide","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Har ni en chatt?","body":"<p class=\"p1\"><strong>Vår chatt hittar du om du trycker på symbolen i nedre hörnet \"Hjälp\".</strong> När vi inte är online så hjälper vår chatt-bot till så gott den kan.</p>\n<p class=\"p1\">Kommer inte chatten upp när du behöver oss så är du välkommen att ta kontakt via mail.</p>\n<p class=\"p1\"> </p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360005660039.json","name":"Kontakt","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360003111259.json","name":"Kontakt","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4402140704530,"label":"Varför kan jag inte lägga produkten i kundkorgen?","body":"<p><strong>Är produkten slut i lager så kan den ej läggas i kundkorgen.</strong></p>\n<p>Tyvärr kan detta inträffa under REA när många kunder är inne och shoppar samtidigt. Trots vår snabba lagersaldo uppdatering, så hinner den tyvärr inte alltid med i den takt som våra kunder handlar. </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Jag vill reklamera en produkt som inte har köpts på bjornborg.com.","body":"<p><strong>När ditt köp inte har gjorts på bjornborg.com</strong> och eftersom vi enbart är distributör till andra butiker så kan vi dessvärre inte ersätta eller fatta beslut i återförsäljarens ställe. <strong>Vänligen ta kontakt med butiken du har handlat från</strong> genom att gå dit alt. via mail/telefon så kommer de att hjälpa dig vidare med din reklamation.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926253.json","name":"Reklamation","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854893.json","name":"Reklamation","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Är det möjligt att köpa boxers/kalsonger separat?","body":"<p class=\"p1\"><strong>Våra boxers / kalsonger säljs endast i den förpackning som du ser i vår shop.</strong> Det är inte möjligt att köpa en färg eller ett mönster separat om produkten inte säljs som 1-pack.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Kan jag ringa er?","body":"<p class=\"p1\"><strong>Björn Borg kundservice team hanterar all support via e-post och inte via telefon.</strong><br><br>Har du frågor om din order, vänligen<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\"> KLICKA HÄR</span></strong></a> för att kontakta oss så ska vi hjälpa dig! Vårt mål är att besvara alla e-mail inom två arbetsdagar, 9-16 CET.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360005660039.json","name":"Kontakt","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360003111259.json","name":"Kontakt","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Hur kontaktar jag er?","body":"<p class=\"p1\"><strong>Skicka en förfrågan till oss i formuläret längst ned på denna sida</strong>, eller tryck på den lilla symbolen \"Hjälp\" i nedre hörnet.<br><br>Vårt mål är att svara på alla e-postmeddelanden inom två arbetsdagar.<br><br>Våra öppettider är (CET):<br>Måndag - fredag 09:00 till 16:00<br>Lördag, söndag och svenska helgdagar: Stängt</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360005660039.json","name":"Kontakt","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360003111259.json","name":"Kontakt","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Varför Björn Borg produkter?","body":"<p class=\"p1\">Vi skapar sportmode designat för att få människor att se och känna sig sportiga och snygga; ett löfte som alltid hålls tack vare vårt engagemang för funktion, fantastisk passform och design.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"När får jag min Rea beställning?","body":"<p class=\"p1\"><strong>Under rea-perioder kan oväntade förseningar</strong>, lagerbrist och en mängd andra problem utanför vår kontroll uppstå, vi gör allt vi kan för att detta ska undvikas. Mer information om våra policyer i webbshoppen finns i våra <a href=\"https://www.bjornborg.com/se/kundtjanst/terms-conditions/\"><strong>Terms/villkor.</strong></a></p><p class=\"p1\"> </p><p class=\"p1\"><strong>Under Black Friday:</strong> Leveranstid kan ta längre tid på grund av många glada kunder.</p><p class=\"undefined\"><br>.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Våra storlekar.","body":"<p><strong>Våra storlekar är enligt EU standard. </strong></p>\n<p>Du hittar en storleksguide när du klickar in på en produkt och sen till höger om fältet där man kan välja storlek.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001928693.json","name":"Storleksguide","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001928693-Storleksguide","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000855993.json","name":"Storleksguide","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000855993-Storleksguide","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Var är min order?","body":"<p><strong>Beställt med?</strong></p>\n<p><strong>DHL -</strong>  <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do\" target=\"_blank\" rel=\"noopener noreferrer\">KLICKA HÄR</a> för att spåra din order. <em>(Det kan ta upp till 48h innan du ser någon uppdatering på sidan.)</em></p>\n<p><strong>BUDBEE/INSTABOX</strong>- Du kommer att få ett SMS med din sändningsinfo, du kan även ladda ner deras app.</p>\n<p>Så snart paketet finns hos ditt närmaste ombud kommer du få en sms-avi att hämta ditt paket. Skulle detta sms av någon anledning utebli kan du alltid spåra din order enligt infon ovanför. <strong>Tar du även med dig sändningsnumret till utlämningsstället med din legitimation kan du hämta ut paketet utan sms-avin.</strong></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Vilken storlek ska jag köpa?","body":"<p><strong>För veta vilken storlek som passar dig, vänligen gå in på vår storleksguide.</strong> Denna hittar du när du går in på en produkt till höger om produktbilden.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001928693.json","name":"Storleksguide","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001928693-Storleksguide","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000855993.json","name":"Storleksguide","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000855993-Storleksguide","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Jag vill göra ett byte, kan jag det?","body":"<p class=\"p1\"><strong>Vi kan inte hantera byten i samband med en retur på vårt lager</strong>. Om du vill byta en artikel ber vi dig att göra en ny beställning. Tyvärr kan vi inte tillämpa försäljningspriser på en beställning utanför en kampanjperiod.<br><br></p>\n<p class=\"undefined\">Observera att kampanjer och rabattkoder endast gäller för nya beställningar och inte kan användas i efterhand. Försäljningspriser gäller endast för utvalda produkter och så länge lagret räcker under kampanjperioden.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Jag har en rabattkod som jag vill använda men den fungerar inte?","body":"<p class=\"p1\"><strong>Rabattkoder kan inte användas på redan nedsatta priser </strong>eller i kombination med andra erbjudanden. <br> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Jag köpte något precis innan rean började, kan jag få rea priserna på min beställning?","body":"<p class=\"p1\">För att vara rättvis och konsekvent mot alla våra kunder, kompenserar vi inte för produkter som köpts innan en rea inträffar.</p>\n<p class=\"p1\">Du kan returnera din beställning förutsatt att dina produkter fortfarande har sin originalförpackning och är oöppnade om det är underkläder.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Hållbarhet","body":"<p><strong>På Björn Borg arbetar vi aktivt med att minska vårt fotavtryck</strong> samt säkerställa goda arbetsförhållanden och respektera mänskliga rättigheter för människor som tillverkar våra produkter.<br><br>För att läsa mer om detta <strong><a href=\"https://www.bjornborg.com/sustainability/\" target=\"_self\">KLICKA HÄR.</a></strong></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882654.json","name":"Hållbarhet","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882654-H%C3%A5llbarhet","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854973.json","name":"Hållbarhet","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854973-H%C3%A5llbarhet","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Storleksguide.","body":"<p><strong>För att hitta din perfekta passform,</strong> tryck på en produkt så hittar du storleksguiden till höger om  storleksväljaren.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Hur tvättar jag mina Björn Borgs?","body":"<p><strong>Behandla dina Björn Borgs med kärlek!</strong> På produktsidorna kan du läsa hur du bäst tar hand om dina nya favoriter. Generellt sett bör bomullsunderkläder inte tvättas över 40 grader eller torktumlas och våra performance underkläder och sportkläder bör inte tvättas över 30 grader och aldrig med mjukgörare eller torktumlare.</p>\n<p>Vi rekommenderar att du läser tvättanvisningarna i din produkt för detaljerade skötselanvisningar.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Hur gör jag en reklamation / produkt sönder / hål.","body":"<div class=\"af kt gy ea a77 ec\">\n<div class=\"af ag aj\">\n<div class=\"index-module--textSection--3Fuvd e3 h3 eu h5 ew\">\n<p><span class=\"wysiwyg-font-size-small\" style=\"font-size: 18px;\"><strong>Såhär gör du en reklamation.</strong></span></p>\n<ol>\n<li>\n<strong><a href=\"https://www.bjornborg.com/returns\">KLICKA HÄR för att registrera din reklamation.</a></strong> Vi behöver ett foto av den skadade produkten, där vår logo syns tydligt, tillsammans med en skriftlig beskrivning som förklarar problemet. Skicka inte tillbaka produkten till oss, vänligen behåll den tills dess att du har fått svar från oss.<br><br>\n</li>\n<li>När vår kundtjänst har hanterat och godkänt din reklamation kommer de att kontakta dig via mail.</li>\n</ol>\n</div>\n</div>\n</div>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926253.json","name":"Reklamation","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854893.json","name":"Reklamation","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Vilka är mina betalningsalternativ?","body":"<p class=\"p1\"><strong>Vi erbjuder följande betalmetoder:</strong></p>\n<ul class=\"ul1\">\n<li class=\"li1\">Kortbetalning - kredit- eller bankkort (Visa, Mastercard)</li>\n<li class=\"li1\">Klarna faktura - Betala som du vill och håll koll på dina köp i Klarna-appen. </li>\n<li class=\"li1\">Direktbetalning (betalning direkt via din bank)</li>\n<li class=\"li1\">Paypal</li>\n</ul>\n<p class=\"p1\">De betalningsalternativen som du kan välja i kassan är de som vi kan erbjuda baserat på din beställningsinformation. Det kan bero på adressuppgifter, som måste vara desamma som dina registrerade. Om adressuppgifterna inte är registrerade kan vi vanligtvis bara erbjuda förskottsbetalningsmetoder.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926113.json","name":"Betalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926113-Betalning","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842694.json","name":"Betalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842694-Betalning","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p class=\"p1\"><strong>En orderbekräftelse ska skickas till din mejl inom några minuter från att ordern är lagd.</strong> Om du inte har fått det mailet, kontrollera spam-mappen i ditt e-postkonto. Även om du inte har fått en orderbekräftelse kan din beställning fortfarande ha behandlats och vi rekommenderar därför att du kontaktar vår kundtjänst innan du gör en ny beställning.<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\"> KLICKA HÄR för att kontakta oss!</span></strong></a></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4416361594258,"label":"Min order visas inte på mitt konto.","body":"<p class=\"p1\"><strong>Ordern visas på ditt konto först när den är skickad,</strong> förutsatt att du var inloggad när köpet gjordes. </p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":360009166193,"label":"Hur vet jag att min beställning har skickats?","body":"<p data-start=\"53\" data-end=\"169\"><strong>Du kommer att få ett leveransbekräftelsemail med dina orderuppgifter och spårningsnummer när din order har skickats.</strong></p><p data-start=\"171\" data-end=\"220\">Om du inte hittar det, kontrollera din skräppost.</p><p data-start=\"222\" data-end=\"380\">Vi strävar efter att behandla och skicka alla beställningar inom 1–2 arbetsdagar. Under intensiva perioder (t.ex. reor eller helgdagar) kan det ta längre tid.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"Var min beställning lyckad?","body":"<p><strong>Om du inte har fått en orderbekräftelse till din angivna e-postadress, kontrollera din skräppost eftersom e-postmeddelanden ibland hamnar där av någon anledning.</strong> Att inte få en bekräftelse betyder inte alltid att din beställning inte lyckades. Kontakta vår kundtjänst innan du gör ett nytt beställningsförsök, bara för att vara säker. <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\">KLICKA HÄR</span></strong></a> för att kontakta oss!</p><p> </p><p> </p><p> </p><p> </p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Behåller jag min bonus om jag gör en retur?","body":"<p><strong>Ja, du kommer att kunna behålla din bonuscheck vid retur.</strong> Vi kommer att meddela dig via e-post när din retur har mottagits och vad din nya bonuscheckkod är.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Återbetalning - När får jag pengarna tillbaka?","body":"<p class=\"p1\"><strong>Vi återbetalar returbeloppet så snart vi mottagit returen och kontrollerat den på vårt lager i Sverige, det tar cirka 1-3 veckor från det att du skickat paketet.</strong> Återbetalningen av returbeloppet görs till samma betalsätt som du använde när du gjorde beställningen.<br><br><strong>Om du betalat via Klarna</strong></p>\n<p class=\"p1\">Om din faktura förfaller inom tidsramen för vår returhantering, ber vi dig att antingen betala fakturan eller kontakta Klarna för att skjuta upp förfallodatumet på denna. Detta kan du också göra via Klarnas app. Har du redan valt att betala din faktura så återbetalar Klarna summan för ditt köp så snart returen har godkänts av oss.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Har min order gått igenom rätt?","body":"<p class=\"p1\"><strong>Om beställningen har gått igenom kommer du att skickas till orderbekräftelse sidan direkt.</strong> Vi rekommenderar att du sparar ditt beställningsnummer om du känner behov av att kontakta kundtjänst angående din beställning. Dessutom får du en orderbekräftelse via mail, vanligtvis inom några minuter. Om du inte hittar din orderbekräftelse i din inkorg, kontrollera din skräppost eftersom e-postmeddelanden ibland hamnar där.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Mitt paket har skickats i retur. Kan ni skicka om det?","body":"<p>Tyvärr kan vi inte skicka om ett paket som skickats i retur till oss. Vi kommer att återbetala dig så snart vi har mottagit returen. </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Hur länge gäller en bonuscheck?","body":"<p><strong>Din bonuscheck är giltig i 6 månader.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Kan inte placera en order?","body":"<p><strong>Om du har problem med att placera en order så vänligen testa nedan:</strong></p>\n<ul>\n<li>Testa att uppdatera sidan eller lägga ordern med en annan enhet som mobil eller dator exempelvis.</li>\n<li>Om problemet kvarstår så testa att använda en annan webbläsare. Generellt sett så är vår sajt bäst kompatibel med Google Chrome som browser.</li>\n<li>Du kan också testa ett alternativt betalsätt, om du tidigare gjort ett orderförsök med faktura så kanske du kan testa med kortbetalning istället för att se om detta hjälper.</li>\n<li>Fungerar det fortfarande inte?<span class=\"wysiwyg-underline\"> <a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>KLICKA HÄR</strong> </a></span>och kontakta oss så ska vi hjälpa dig!</li>\n</ul>\n<p><strong>Om pengar har dragits vid ditt misslyckade orderförsök så tar det mellan 1 - 5 bankdagar för dina pengar att landa tillbaka på ditt konto alternativt korrigeras mot din faktura.</strong> Om återbetalning drar ut ytterligare på tiden så ber vi dig att kontakta din bank för information kring deras handläggning av återbetalningen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kan jag kombinera 2 orders?","body":"<p><strong>Tyvärr är det inte möjligt</strong> att kombinera 2 placerade orders. Dessa kommer att skickas i separata paket.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Hur mycket behöver jag spendera för att få en bonuscheck?","body":"<p>För att få en bonuscheck behöver du handla för <strong>minst 1000 SEK.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Leveranstid.","body":"<p data-start=\"53\" data-end=\"114\"><strong>Din order skickas inom 1–2 dagar (1–3 dagar efter helgdagar).</strong></p><p data-start=\"116\" data-end=\"234\">Standardleverans tar 2-3 arbetsdagar (mån–fre) efter att den skickats från vårt lager i Sverige.<br><br>Alla beställningar kan spåras via DHL/Budbee/Instabox. Du får ett spårningsnummer via e-post när din order har skickats.</p><p data-start=\"368\" data-end=\"465\">Leveranstider är uppskattningar och kan vara längre under högsäsong (t.ex. helgdagar eller reor).</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Min order syns ej på mitt konto.","body":"<p><strong>Din order kommer att synas på ditt konto när den har skickats från oss</strong>, förutsatt att du varit inloggad när du placerade din order.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Hur samlar jag bonuspoäng?","body":"<p>Som TEAM BORG-medlem får du 5% bonus på allt du handlar. 10 SEK = 10 poäng.<br>1000 poäng = 1 kupong á 50 SEK</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444401601810,"label":"Hur påverkar medlemsnivåerna mig?","body":"<p>När en bonuskupong skapas tas 1000 poäng bort per varje bonuscheck. Men du behåller din totala bonus som styr vilken medlemsnivå du är på.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Kan jag lägga till produkter på min beställning?","body":"<p><strong>Det går ej</strong> att lägga till något på en placerad order.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":360021073620,"label":"Jag vill inte få nyhetsbrevet.","body":"<p class=\"p1\"><strong>Längst ner i ett mottaget nyhetsbrev finns en länk som du kan klicka på för att avsluta prenumerationen på vårt nyhetsbrev.</strong> Om detta inte fungerar, skicka ett meddelande till oss här i widgeten så hjälper vi dig.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Jag har en rabattkod - hur använder jag den?","body":"<ol class=\"ol1\">\n<li class=\"li1\">Ange giltig rabattkod i rabattkods rutan i kassan.</li>\n<li class=\"li1\">Klicka på \"Lägg till+”.</li>\n<li class=\"li1\">Kontrollera att summan av din beställning har justerats i enlighet med din rabatt.</li>\n<li class=\"li1\">Fortsätt till betalningen.</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Vad ska jag skriva i den andra adressraden i kassan?","body":"<p class=\"p1\"><strong>Utöver de obligatoriska adressfälten markerade med stjärna (*) har du möjlighet att ange ytterligare information</strong> i den andra adressraden. Denna finns till för valfri annan information som är nödvändig för eller underlättar leverans, till exempel:</p>\n<p class=\"p1\">Företagsnamn</p>\n<p class=\"p1\">Lägenhetsnummer</p>\n<p class=\"p1\">c/o</p>\n<p class=\"p1\">Om du har en kort och enkel leveransadress kan du lämna fältet tomt då det ej är obligatoriskt.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Hur lång tid tar en retur?","body":"<p><strong>En retur tar cirka 1-3 veckor.</strong> Återbetalningen sker till det betalsätt köpet gjorts med.<br>Har du gjort ditt köpa via Klarna så kommer du att meddelas via Klarna när returen är hanterad.</p>\n<p> </p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Jag kan inte logga in på mitt konto? ","body":"<p class=\"p1\"><strong>Om du har glömt ditt lösenord, klicka på \"glömt lösenord\" under inloggningsfältet.</strong><br><br>Du kommer att få ett mail till din registrerade e-mail som innehåller en länk för att återställa ditt lösenord. Om du inte hittar mailet i din inkorg, kontrollera din skräppost. Vänta några minuter innan mailet landar.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Jag glömde att använda min rabattkod?","body":"<p>Vi kan tyvärr inte tillämpa rabattkoder efter att din beställning har gjorts.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"En produkts saknas i min leverans.","body":"<p class=\"p1\">Vänligen <strong><a href=\"https://www.bjornborg.com/se/kundtjanst/#form\">kontakta oss, KLICKA HÄR</a> </strong>så gör vi allt vi kan för att ställa saker till rätta.</p>\n<p class=\"p1\"><em>Kom ihåg att ange ditt ordernummer för snabb och effektiv hantering av ditt ärende.</em></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Hur skapar jag ett konto?","body":"<p class=\"p1\"><strong>Det är enkelt att skapa ditt eget konto på bjornborg.com. För att registrera din information, <a href=\"https://www.bjornborg.com/se/customer/account\" target=\"_self\">klicka här</a> eller följ anvisningarna när du gör en onlinebeställning.</strong> Att öppna ett konto erbjuder dig ett säkert och bekvämt sätt att handla, spåra dina beställningar och få e-postmeddelanden om din beställning.</p>\n<p class=\"p2\"> </p>\n<p class=\"p1\">Björn Borg värdesätter din integritet. <a href=\"https://www.bjornborg.com/se/customer-service/privacy-policy\" target=\"_self\">Klicka här</a> för att läsa vår integritetspolicy. Ditt unika användarnamn för kontot är den e-postadress som används när du skapar kontot och / eller beställer.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009031254,"label":"Hur använder jag min rabattkod?","body":"<p class=\"p1\"><strong>Kontrollera först att koden är korrekt och giltig -</strong> observera att kampanjkoder inte kan användas med rabatterade varor eller i kombination med andra erbjudanden.<br><br><strong>Så här använder du din kampanjkod:</strong><br><br>1. Ange giltig kampanjkod i kampanjrutan \"Har du en rabattkod eller presentkort?\" i kassan</p>\n<p class=\"p1\">2. Klicka på \"+Lägg till\"</p>\n<p class=\"p1\">3. Kontrollera att summan av din beställning har justerats i enlighet med kampanjerbjudandet</p>\n<p class=\"p1\">4. Fortsätt till betalning<br><br></p>\n<p class=\"p1\"><img src=\"https://bjornborg.zendesk.com/hc/article_attachments/15127430529810\" alt=\"Screen Shot 2023-11-16 at 14.56.23.png\" width=\"320\" height=\"192\"></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Hur kan jag spåra mitt paket?","body":"<p class=\"p1\"><strong>När din order har skickats kan du följa ditt paket genom att:</strong></p><ul class=\"ul1\">\n<li class=\"li1\" data-list-item-id=\"e4f64cf902fc81c375d6b35769c376d1e\">\n<strong>DHL:</strong> Klicka på spårningslänken i sändningsinformations mailet från oss, som innehåller din bekräftelse på att varan/varorna har skickats.</li>\n<li class=\"li1\" data-list-item-id=\"e1cf440cf64e7b070aa9d8f67305efee0\">\n<strong>BUDBEE / INSTABOX: </strong>Gå in på Budbee el. Instabox appen för att spåra din order.</li>\n<li class=\"li1\" data-list-item-id=\"e2a9d3c9d8f0093aa484ba85b70d91c09\">\n<a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLICKA HÄR</strong></a> för att kontakta vår kundtjänst för mer information om din beställning.</li>\n</ul>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kan jag göra en retur i en fysisk butik?","body":"<p><strong>Det går inte att returnera ett online köp i en fysisk butik.</strong> Produkter som är köpa online kan inte returneras i en Björn Borg butik utan behöver skickas tillbaka till vårt lager.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Varför ska jag skapa ett konto?","body":"<p class=\"p1\"><strong>Njut av fördelarna med ditt eget konto på bjornborg.com:</strong></p>\n<p class=\"p1\">- Beställningshistorik.</p>\n<p class=\"p1\">- Snabbare och enklare utcheckning. Konfigurera din fakturerings- och leveransinformation så att ditt köp går snabbt och lätt.</p>\n<p class=\"p1\">- Nyheter och exklusiva erbjudanden.<br><br></p>\n<p class=\"p1\">Registrera dig för att få e-postuppdateringar om specialerbjudanden, Reor, nya produktannonser, presentidéer och mer! Registrera dig <a href=\"https://www.bjornborg.com/se/customer/account/login\" target=\"_self\">KLICKA HÄR</a>.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":4416377752850,"label":"Avbryta eller ändra en beställning","body":"<p class=\"p1\"><strong>Vi har tyvärr ingen möjlighet att avbryta, lägga till eller ändra något i din order.</strong> När en beställning har gjorts hanteras den direkt för att du ska få ditt paket så fort som möjligt. </p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095259,"label":"Vad är er returpolicy? Vad gäller vid retur?","body":"<p class=\"p1\"><strong>Vi erbjuder 30 dagars returrätt.</strong><br><br></p>\n<p class=\"p1\">Produkterna som returneras måste vara oanvända och i samma skick som du mottog dem. Vi kan inte godkänna och återbetala ofullständiga returer eller produkter som har använts eller tvättats. <br><br>Underkläder kan bara returneras i sin oöppnade originalförpackning, oanvända och i samma skick som de levererades i, med alla etiketter kvar. Badkläder kan returneras om alla etiketter sitter kvar.</p>\n<p class=\"p2\"> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Leveranstid under Rea och helgdagar.","body":"<p class=\"p1\"><strong>Paket skickas ej på helgdagar.</strong> Under röda helgdagar, Rea och helger kan ledtiden för våra försändelser ibland bli längre än normalt</p>\n<p class=\"undefined\">Vårt lager har ej öppet på Svenska helgdagar.</p>\n<p class=\"p1\"> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Hur returnerar jag en produkt?","body":"<p><a href=\"https://www.bjornborg.com/se/kundtjanst/retur/\"><strong>Vill du göra en retur, KLICKA HÄR. </strong></a><br><br><strong data-start=\"1067\" data-end=\"1081\">Så gör du:</strong></p><ol data-start=\"1086\" data-end=\"1216\">\n<li data-section-id=\"bseg14\" data-start=\"1086\" data-end=\"1118\" data-list-item-id=\"ef6efe835a0f921d7321339e9fb46ddaa\">Registrera din retur online</li>\n<li data-section-id=\"74k5im\" data-start=\"1121\" data-end=\"1159\" data-list-item-id=\"ed75e6bd8b3c00e83432ac645c23e1ad7\">Packa varan i originalförpackning</li>\n<li data-section-id=\"1ou55ms\" data-start=\"1162\" data-end=\"1186\" data-list-item-id=\"e25b0b90b2e0148065a2e91b93646d2d8\">Fäst returetiketten</li>\n<li data-section-id=\"181cwxj\" data-start=\"1189\" data-end=\"1212\" data-list-item-id=\"e7f449237dcf3f9d085965b626afad60a\">Lämna in hos ombud</li>\n</ol><p data-start=\"1219\" data-end=\"1296\">⏱ <strong data-start=\"370\" data-end=\"393\">Returrätt: 30 dagar</strong><br>💸 Returkostnad: 39 kr<br>⏱ Återbetalning: 1–3 veckor efter mottagen retur</p><p data-start=\"1303\" data-end=\"1353\">❗ Underkläder måste vara oanvända och förseglade</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Byta en produkt?","body":"<p><strong>Tyvärr kan vi inte hantera byten på vårt lager. </strong>Om du vill byta en produkt ber vi dig att returnera den produkt du inte vill behålla och placera en ny beställning med rätt produkt. <br><br>För returinstruktioner <strong><a href=\"https://www.bjornborg.com/se/kundtjanst/retur/\" target=\"_self\">KLICKA HÄR.</a></strong></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Jag har uppgett fel adress.","body":"<p data-start=\"77\" data-end=\"276\"><strong>Vi kan inte ändra adressen efter att en order har lagts</strong>. Om adressen är felaktig, vänligen lägg en ny order med korrekta uppgifter och vänta på att den ursprungliga ordern returneras och återbetalas.<br><br><strong>Returer tar vanligtvis 2-4 veckor, därefter görs en återbetalning.</strong> Denna policy finns för att förhindra bedrägeri och säkerställa kundsäkerhet. Vi beklagar besväret.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Jag betalade min order med en voucher, hur återbetalas jag?","body":"<p><strong>Om du har betalat din order med voucher får du tillbaka en ny voucher på samma belopp.</strong></p>\n<p>Vår kundservice kommer att kontakta dig via mail när returen är mottagen.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Ändra eller avbryt min beställning.","body":"<p class=\"p1\"><strong>Tyvärr är det inte möjligt att avbryta, lägga till eller ändra någonting på en redan lagd order.</strong> Om du har råkat beställa fel storlek så rekommenderar vi istället att returnera varan och lägga en ny order på varan du vill byta till.<br><br><strong>Om du inte har möjlighet att hämta ut ditt paket i tid så kommer det att skickas tillbaka till oss inom 10-14 arbetsdagar per automatik.</strong> När vi har mottagit paketet görs en återbetalning.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Kan man returnera underkläder?","body":"<p class=\"p1\"><strong>Underkläder kan skickas i retur.</strong> <strong>Produkterna som returneras måste vara oanvända och i samma skick som du mottog dem.</strong> Vi kan inte godkänna och återbetala produkter som har använts eller tvättats. <br><br>Underkläder och badkläder (gäller ej badshorts) kan bara returneras i sin oöppnade originalförpackning, oanvända och i samma skick som de levererades i, med alla etiketter kvar.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":14},{"id":360009166493,"label":"Vad ska jag göra om jag inte har mottagit min order?","body":"<p><strong>Om du inte har fått din beställning inom 10 arbetsdagar från leverans, vänligen kontrollera spårningsnumret.</strong><br>Om det inte finns några uppdateringar i spårningen inom 10 dagar, kontakta oss <a href=\"https://www.bjornborg.com/se/kundtjanst/\"><strong>KLICKA HÄR.</strong></a></p><p>Beställningar som returneras till oss på grund av felaktig eller ofullständig adress eller av annan anledning och som inte hämtas från utlämningsstället, skickas inte igen. Istället återbetalas beloppet när paketet har kommit tillbaka till vårt lager i Sverige. Observera att fraktkostnaden inte återbetalas.</p><p>Vi rekommenderar att du lägger en ny beställning och säkerställer att adressen är korrekt.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Fraktkostnader","body":"<p class=\"p1\">Vi skickar alla beställningar inom Sverige med <strong>DHL, Budbee och Instabox. Fraktkostnaden är mellan 39.00 SEK - 49.00 SEK</strong> och gratis vid alla beställningar över 800.00 SEK.<br><br>Vi erbjuder hemleverans, boxleverans eller leverans till ett ombud.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791320883730,"label":"Redo att gå till kassan?","body":"<p>När du är redo att gå till kassan, gå till shoppingbagen för att granska och lägga din beställning.   <br><br>Om du är en befintlig kund och ännu inte har loggat in till ditt konto, så kan du enkelt logga in när du uppget din email.<br><br>Nya kunder ombedes skapa ett shoppingkonto. Detta säkerställer att vi kan ge dig bästa tänkbara kundservice och att dina framtida shoppingupplevelser går så enkelt och smidigt som möjligt.   <br><br>Fyll i dina adress uppgifter för att fortsätta till leverans och betalning.<br><br>Välj önskat betalsätt och när du är klar klickar du på ikonen \"slutför köp\". <br><br>En orderbekräftelse mailas ut till dig inom några minuter.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":33791007672466,"label":"Nybörjare på onlineshopping?","body":"<p>Navigera på sajten genom att klicka på kategorierna högst upp sidan. Om du letar efter något speciellt kan du skriva in ett sökord i fältet med ett förstoringsglas.   <br><br>När du bläddrar igenom vårt sortiment klickar du på en artikel för att gå till den separata produktsidan. Här kan du hitta information om tillgängliga storlekar, färger och specifika produktuppgifter. Har du förälskat dig i en vara? Välj en storlek och lägg varan i din virtuella shoppingbag.  <br><br>Du kan när som helst nå din shoppingbag genom att klicka på ikonen i det övre högra hörnet på sidan. I shoppingbagen kan du ändra din beställning, lägga till rabatter, se beräknade fraktavgifter och ta reda på totalt beställningsvärde.  </p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34006443949842,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p data-start=\"115\" data-end=\"200\"><strong>Du bör få en orderbekräftelse inom några minuter.</strong> Om inte, kontrollera din skräppost.</p><p data-start=\"202\" data-end=\"339\">Även om du inte har fått den kan din order fortfarande vara behandlad. Kontakta kundservice innan du lägger en ny order. <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong data-start=\"323\" data-end=\"339\">[KLICKA HÄR]</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34008391217298,"label":"Avboka eller ändra en order","body":"<p>När en order har lagts börjar den bearbetas omedelbart så att du kan få ditt paket så snart som möjligt. Därför har vi tyvärr ingen möjlighet att avboka, lägga till eller ändra något i din order.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34008125842834,"label":"Jag har uppgett fel adress.","body":"<p data-start=\"53\" data-end=\"217\"><strong>Vi kan inte ändra adressen efter att en order har lagts.</strong> Om den är felaktig, vänligen lägg en ny order och vänta på att den ursprungliga returneras och återbetalas.</p><p data-start=\"219\" data-end=\"316\">Returer tar 2-4 veckor. Återbetalning sker efter att returen har mottagits. Vi beklagar besväret.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34009585236114,"label":"Kan jag ringa er?","body":"<p><strong>Björn Borg kundservice team hanterar all support via e-post och inte via telefon.</strong><br><br>Har du frågor om din order, vänligen<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong> KLICKA HÄR</strong></a> för att kontakta oss så ska vi hjälpa dig! Vårt mål är att besvara alla e-mail inom två arbetsdagar, 9-16 CET.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34009426003730,"label":"En produkts saknas i min leverans.","body":"<p>Vänligen <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong>kontakta oss, KLICKA HÄR</strong></a><strong> </strong>så gör vi allt vi kan för att ställa saker till rätta.</p><p><em>Kom ihåg att ange ditt ordernummer för snabb och effektiv hantering av ditt ärende.</em></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34007450538514,"label":"Returetikett saknas.","body":"<p data-start=\"2069\" data-end=\"2269\">Om du har registrerat din retur på vår webbplats men inte har fått någon returetikett kan du logga in via<br><a href=\"http://www.bjornborg.com/returns\" data-start=\"2177\" data-end=\"2202\" target=\"_new\" rel=\"noopener\">www.bjornborg.com/returns</a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><a data-start=\"2177\" data-end=\"2202\" target=\"_new\" rel=\"noopener\"></a> och klicka på <strong data-start=\"2217\" data-end=\"2235\">\"Instruktioner\"</strong> för att ladda ner etiketten igen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34009884146578,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p><strong>En orderbekräftelse ska skickas till din mejl inom några minuter från att ordern är lagd.</strong> Om du inte har fått det mailet, kontrollera spam-mappen i ditt e-postkonto. Även om du inte har fått en orderbekräftelse kan din beställning fortfarande ha behandlats och vi rekommenderar därför att du kontaktar vår kundtjänst innan du gör en ny beställning.<br><br><a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong>KLICKA HÄR för att kontakta oss!</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":34007919874578,"label":"Mitt paket har skickats i retur. Kan ni skicka om det?","body":"<p>Tyvärr kan vi inte skicka om ett paket som skickats i retur till oss. Vi kommer att återbetala dig så snart vi har mottagit returen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34006742817938,"label":"Var är min order?","body":"<p><strong>Beställt med?</strong></p><p><strong>BUDBEE / INSTABOX</strong>- Du kommer att få ett SMS med din sändningsinfo, du kan även ladda ner deras app för att spåra paketet.<br><br><strong>DHL -</strong>  <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do\">KLICKA HÄR</a> för att spåra din order. Och skriv in ditt sändningsnummer som du fått i mailet från oss när ditt paket skickades. <em>(Det kan ta upp till 48h innan du ser någon uppdatering på DHL's sida.)</em></p><p>Så snart paketet finns hos ditt närmaste ombud kommer du få en SMS-avi med info om vart du kan hämta ditt paket. Skulle detta SMS av någon anledning utebli kan du alltid spåra din order enligt infon ovanför. <strong>Tar du även med dig sändningsnumret till utlämningsstället med din legitimation kan du hämta ut paketet utan sms-avin.</strong></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34428841883282,"label":"Jag har ej fått min återbetalning för min retur.","body":"<p data-start=\"80\" data-end=\"231\"><strong data-start=\"80\" data-end=\"99\">Återbetalningar</strong><br>Återbetalningar görs efter att returen har mottagits och kontrollerats (1-3 veckor). Samma betalningsmetod som vid köpet används.<br><br><strong data-start=\"233\" data-end=\"263\">Om du betalade med Klarna:</strong><br>Om din faktura förfaller innan returen har behandlats, vänligen betala eller förläng den via Klarna. Om du redan har betalat återbetalar Klarna dig när din retur har godkänts.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34800052025362,"label":"Jag saknar svar från er.","body":"<p>Vi svarar alltid vår kunder inom 2 arbetsdagar. Om du saknar svar från oss, vänligen kolla även din skräppost alternativt skicka ett nytt mail till oss.<br><br>Vi har stängt på helgdagar.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34800245718034,"label":"Returnera med Budbee / Instabox","body":"<p>Om du har fått din leverans med Budbee vänligen boka din retur via SMS du fick från Budbee / Instabox eller gå in i Budbee / Instabox app för att boka din retur. <br><br></p>\n<p><span class=\"wysiwyg-underline\"><strong>Du ska ej ha någon returetikett</strong></span>, när chauffören hämtar paketet i boxen eller hemma hos dig så har hen med sig en returetikett.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":34831744254994,"label":"Vad ska jag göra om jag inte har mottagit min order?","body":"<p><strong>Om du inte har fått din beställning inom 10 arbetsdagar från leverans, vänligen kontrollera spårningsnumret.</strong><br>Om det inte finns några uppdateringar i spårningen inom 10 dagar, kontakta oss <a href=\"https://www.bjornborg.com/se/kundtjanst/\"><strong>KLICKA HÄR.</strong></a></p><p>Beställningar som returneras till oss på grund av felaktig eller ofullständig adress eller av annan anledning och som inte hämtas från utlämningsstället, skickas inte igen. Istället återbetalas beloppet när paketet har kommit tillbaka till vårt lager i Sverige. Observera att fraktkostnaden inte återbetalas.</p><p>Vi rekommenderar att du lägger en ny beställning och säkerställer att adressen är korrekt.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":7522457261586,"label":"Gick min prenumeration igenom?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<strong>När du skapat din prenumeration kommer du att bli debiterad 0SEK</strong>. När din order har skickats från oss, får du en orderbekräftelse via mail och debiteringen kommer att ske.<br><br> </div><div>Om du har några ytterligare frågor vänligen kontakta oss på <a href=\"mailto:customerservice@bjornborg.com\">customerservice@bjornborg.com</a>.</div><div> </div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522454510738,"label":"Hur gör jag för att avsluta min prenumeration?","body":"<div data-pm-slice=\"0 1 []\" data-en-clipboard=\"true\">\n<strong>Du kan när som helst avbryta din prenumeration</strong> genom att skicka ett mail till <a href=\"mailto:customerservice@bjornborg.com\" rev=\"en_rl_none\">customerservice@bjornborg.com</a>.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522440530450,"label":"Hur ofta får jag kalsongerna?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\"><strong>Du kan välja att få dina kalsonger varje månad, varannan månad eller var tredje månad.</strong></div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522436798610,"label":"Varför ska jag skapa en prenumeration?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<strong>Signa upp dig på vår kalsongprenumeration &amp; spara upp till 30%</strong>. Hos oss är det enkelt och smidigt att prenumerera på underkläder. Du kan få leverans varje månad, varannan månad, eller var tredje månad. Välj det alternativ som passar dig bäst.</div><div>\n<strong>Ditt paket består av 2-pack kalsonger i boxermodell, välj mellan svarta och mönstrade boxers.</strong> Båda alternativen är <strong>Organic Cotton Stretch boxer</strong>, en favorit med följsam stretch och perfekt passform.</div><div> </div><div>Kom igång snabbt, du behöver bara välja storlek, produkt och hur ofta du vill få underklädespaketen. Sedan är du igång. En fraktkostnad tillkommer med 39SEK.</div><div>Prenumerationen har ingen bindningstid, du kan när som helst avbryta din prenumeration genom att skicka ett mail till <a href=\"mailto:customerservice@bjornborg.com\">customerservice@bjornborg.com</a>.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":10943785955346,"label":"Returnera med Budbee / Instabox","body":"<p>Om du har fått din leverans med Budbee vänligen boka din retur via SMS du fick från Budbee / Instabox eller gå in i Budbee / Instabox app för att boka din retur. <br><br></p>\n<p><span class=\"wysiwyg-underline\"><strong>Du ska ej ha någon returetikett</strong></span>, när chauffören hämtar paketet i boxen eller hemma hos dig så har hen med sig en returetikett.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":10633149155346,"label":"Jag har ingen returetikett.","body":"<p>Om din beställning skickades med Budbee / Instabox, vänligen boka din retur via länken du fick i ditt leverans-SMS från Budbee / Instabox alt gå in på beställningen i Budbee / Instabox appen. <strong>Du behöver ej en returetikett för att skicka paketet.</strong></p>\n<p>Returen tar cirka 1-3 veckor.</p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":35396163569042,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p data-start=\"115\" data-end=\"200\"><strong>Du bör få en orderbekräftelse inom några minuter.</strong> Om inte, kontrollera din skräppost.</p><p data-start=\"202\" data-end=\"339\">Även om du inte har fått den kan din order fortfarande vara behandlad. Kontakta kundservice innan du lägger en ny order. <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong data-start=\"323\" data-end=\"339\">[KLICKA HÄR]</strong></a></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":35522001331474,"label":"Leveranstid.","body":"<p data-start=\"53\" data-end=\"114\"><strong>Din order skickas inom 1–2 dagar (1–3 dagar efter helgdagar).</strong></p><p data-start=\"116\" data-end=\"234\">Standardleverans tar 2-3 arbetsdagar (mån–fre) efter att den skickats från vårt lager i Sverige.<br><br>Alla beställningar kan spåras via DHL/Budbee/Instabox. Du får ett spårningsnummer via e-post när din order har skickats.</p><p data-start=\"368\" data-end=\"465\">Leveranstider är uppskattningar och kan vara längre under högsäsong (t.ex. helgdagar eller reor).</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":34428885200530,"label":"Jag har ej fått min återbetalning för min retur.","body":"<p data-start=\"80\" data-end=\"231\"><strong data-start=\"80\" data-end=\"99\">Återbetalningar</strong><br>Återbetalningar görs efter att returen har mottagits och kontrollerats (1-3 veckor). Samma betalningsmetod som vid köpet används.<br><br><strong data-start=\"233\" data-end=\"263\">Om du betalade med Klarna:</strong><br>Om din faktura förfaller innan returen har behandlats, vänligen betala eller förläng den via Klarna. Om du redan har betalat återbetalar Klarna dig när din retur har godkänts.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":36136133006610,"label":"Varför kan jag inte lägga produkten i kundkorgen?","body":"<p>Tyvärr kan detta inträffa under REA när många kunder är inne och shoppar samtidigt. Trots vår snabba lagersaldo uppdatering, så hinner den tyvärr inte alltid med i den takt som våra kunder handlar. Produkten är då slut i lager och kan därför inte läggas till i kundkorgen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136073718674,"label":"När får jag min Rea beställning?","body":"<p class=\"p1\"><strong>Under rea-perioder kan oväntade förseningar</strong>, lagerbrist och en mängd andra problem utanför vår kontroll uppstå, vi gör allt vi kan för att detta ska undvikas. 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De högpresterande materialen är fjäderlätta, håller dig torr och ger dig kraften att göra den där extra repetitionen. Inte för att du måste, utan för att du kan.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4415065942930,"label":"Rabattkoden funkar ej.","body":"<p><strong>Rabattkoden funkar ej</strong>, det kan bero på att den inte går att kombinera med andra rabatter.<br><br>Om du har fler frågor vänligen kontakta oss på kundservice.</p>","section":{"id":4415075728530,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415075728530.json","name":"Kampanjer","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415075728530-Kampanjer","outdated":false,"position":0,"created_at":"2022-01-12T08:43:01Z","updated_at":"2025-12-10T15:14:11Z","category_id":4415071764242,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415071764242,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415071764242.json","name":"Kampanjer","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415071764242-Kampanjer","outdated":false,"position":12,"created_at":"2022-01-12T08:42:09Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4408205889810,"label":"Skillnaden mellan Organic/Premium Cotton Stretch-boxer och Cotton Stretch-boxer.","body":"<p><strong>Organic/Premium Cotton Stretch-boxer är gjorda av bomull som väger 190g / m2.</strong></p><p>Våra Cotton Stretch-boxers finns i 12-, 10-, 7-, 5-, &amp; 3-pack, dessa är gjorda av bomull som väger 170 g / m2. Detta innebär att känslan och elasticiteten hos Cotton Stretch-boxers kan uppfattas annorlunda, särskilt om du är van vid de andra med en lite tjockare kvalitet.</p><p> </p><p> </p><p> </p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407870722962,"label":"Storleksguide dam.","body":"<p>Nedan ser du våra damstorlekar:</p>\n<p>XS = 34</p>\n<p>S = 36</p>\n<p>M = 38</p>\n<p>L = 40</p>\n<p>XL = 42</p>\n<p>XXL = 44</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001928693.json","name":"Storleksguide","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001928693-Storleksguide","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000855993.json","name":"Storleksguide","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000855993-Storleksguide","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4407058947858,"label":"Har ni en chatt?","body":"<p class=\"p1\"><strong>Vår chatt hittar du om du trycker på symbolen i nedre hörnet \"Hjälp\".</strong> När vi inte är online så hjälper vår chatt-bot till så gott den kan.</p>\n<p class=\"p1\">Kommer inte chatten upp när du behöver oss så är du välkommen att ta kontakt via mail.</p>\n<p class=\"p1\"> </p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360005660039.json","name":"Kontakt","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360003111259.json","name":"Kontakt","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4402140704530,"label":"Varför kan jag inte lägga produkten i kundkorgen?","body":"<p><strong>Är produkten slut i lager så kan den ej läggas i kundkorgen.</strong></p>\n<p>Tyvärr kan detta inträffa under REA när många kunder är inne och shoppar samtidigt. Trots vår snabba lagersaldo uppdatering, så hinner den tyvärr inte alltid med i den takt som våra kunder handlar. </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021073740,"label":"Jag vill reklamera en produkt som inte har köpts på bjornborg.com.","body":"<p><strong>När ditt köp inte har gjorts på bjornborg.com</strong> och eftersom vi enbart är distributör till andra butiker så kan vi dessvärre inte ersätta eller fatta beslut i återförsäljarens ställe. <strong>Vänligen ta kontakt med butiken du har handlat från</strong> genom att gå dit alt. via mail/telefon så kommer de att hjälpa dig vidare med din reklamation.</p>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926253.json","name":"Reklamation","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854893.json","name":"Reklamation","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021095459,"label":"Är det möjligt att köpa boxers/kalsonger separat?","body":"<p class=\"p1\"><strong>Våra boxers / kalsonger säljs endast i den förpackning som du ser i vår shop.</strong> Det är inte möjligt att köpa en färg eller ett mönster separat om produkten inte säljs som 1-pack.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021091039,"label":"Kan jag ringa er?","body":"<p class=\"p1\"><strong>Björn Borg kundservice team hanterar all support via e-post och inte via telefon.</strong><br><br>Har du frågor om din order, vänligen<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\"> KLICKA HÄR</span></strong></a> för att kontakta oss så ska vi hjälpa dig! Vårt mål är att besvara alla e-mail inom två arbetsdagar, 9-16 CET.</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360005660039.json","name":"Kontakt","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360003111259.json","name":"Kontakt","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090999,"label":"Hur kontaktar jag er?","body":"<p class=\"p1\"><strong>Skicka en förfrågan till oss i formuläret längst ned på denna sida</strong>, eller tryck på den lilla symbolen \"Hjälp\" i nedre hörnet.<br><br>Vårt mål är att svara på alla e-postmeddelanden inom två arbetsdagar.<br><br>Våra öppettider är (CET):<br>Måndag - fredag 09:00 till 16:00<br>Lördag, söndag och svenska helgdagar: Stängt</p>","section":{"id":360005660039,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360005660039.json","name":"Kontakt","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360005660039-Kontakt","outdated":false,"position":0,"created_at":"2021-04-15T08:46:46Z","updated_at":"2026-04-14T13:03:19Z","category_id":360003111259,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360003111259,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360003111259.json","name":"Kontakt","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360003111259-Kontakt","outdated":false,"position":9,"created_at":"2021-04-15T08:45:15Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090899,"label":"Varför Björn Borg produkter?","body":"<p class=\"p1\">Vi skapar sportmode designat för att få människor att se och känna sig sportiga och snygga; ett löfte som alltid hålls tack vare vårt engagemang för funktion, fantastisk passform och design.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021067780,"label":"När får jag min Rea beställning?","body":"<p class=\"p1\"><strong>Under rea-perioder kan oväntade förseningar</strong>, lagerbrist och en mängd andra problem utanför vår kontroll uppstå, vi gör allt vi kan för att detta ska undvikas. Mer information om våra policyer i webbshoppen finns i våra <a href=\"https://www.bjornborg.com/se/kundtjanst/terms-conditions/\"><strong>Terms/villkor.</strong></a></p><p class=\"p1\"> </p><p class=\"p1\"><strong>Under Black Friday:</strong> Leveranstid kan ta längre tid på grund av många glada kunder.</p><p class=\"undefined\"><br>.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021090559,"label":"Våra storlekar.","body":"<p><strong>Våra storlekar är enligt EU standard. </strong></p>\n<p>Du hittar en storleksguide när du klickar in på en produkt och sen till höger om fältet där man kan välja storlek.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001928693.json","name":"Storleksguide","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001928693-Storleksguide","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000855993.json","name":"Storleksguide","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000855993-Storleksguide","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360021059899,"label":"Var är min order?","body":"<p><strong>Beställt med?</strong></p>\n<p><strong>DHL -</strong>  <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do\" target=\"_blank\" rel=\"noopener noreferrer\">KLICKA HÄR</a> för att spåra din order. <em>(Det kan ta upp till 48h innan du ser någon uppdatering på sidan.)</em></p>\n<p><strong>BUDBEE/INSTABOX</strong>- Du kommer att få ett SMS med din sändningsinfo, du kan även ladda ner deras app.</p>\n<p>Så snart paketet finns hos ditt närmaste ombud kommer du få en sms-avi att hämta ditt paket. Skulle detta sms av någon anledning utebli kan du alltid spåra din order enligt infon ovanför. <strong>Tar du även med dig sändningsnumret till utlämningsstället med din legitimation kan du hämta ut paketet utan sms-avin.</strong></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009045314,"label":"Vilken storlek ska jag köpa?","body":"<p><strong>För veta vilken storlek som passar dig, vänligen gå in på vår storleksguide.</strong> Denna hittar du när du går in på en produkt till höger om produktbilden.</p>","section":{"id":360001928693,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001928693.json","name":"Storleksguide","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001928693-Storleksguide","outdated":false,"position":0,"created_at":"2018-09-11T17:44:01Z","updated_at":"2025-12-10T14:09:46Z","category_id":360000855993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000855993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000855993.json","name":"Storleksguide","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000855993-Storleksguide","outdated":false,"position":8,"created_at":"2018-09-11T17:43:38Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009033394,"label":"Jag vill göra ett byte, kan jag det?","body":"<p class=\"p1\"><strong>Vi kan inte hantera byten i samband med en retur på vårt lager</strong>. Om du vill byta en artikel ber vi dig att göra en ny beställning. Tyvärr kan vi inte tillämpa försäljningspriser på en beställning utanför en kampanjperiod.<br><br></p>\n<p class=\"undefined\">Observera att kampanjer och rabattkoder endast gäller för nya beställningar och inte kan användas i efterhand. Försäljningspriser gäller endast för utvalda produkter och så länge lagret räcker under kampanjperioden.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167193,"label":"Jag har en rabattkod som jag vill använda men den fungerar inte?","body":"<p class=\"p1\"><strong>Rabattkoder kan inte användas på redan nedsatta priser </strong>eller i kombination med andra erbjudanden. <br> </p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009167173,"label":"Jag köpte något precis innan rean började, kan jag få rea priserna på min beställning?","body":"<p class=\"p1\">För att vara rättvis och konsekvent mot alla våra kunder, kompenserar vi inte för produkter som köpts innan en rea inträffar.</p>\n<p class=\"p1\">Du kan returnera din beställning förutsatt att dina produkter fortfarande har sin originalförpackning och är oöppnade om det är underkläder.</p>","section":{"id":4415065899794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/4415065899794.json","name":"Rea","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/4415065899794-Rea","outdated":false,"position":0,"created_at":"2022-01-12T08:42:46Z","updated_at":"2026-06-10T06:37:48Z","category_id":4415065896722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":4415065896722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/4415065896722.json","name":"Rea","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/4415065896722-Rea","outdated":false,"position":1,"created_at":"2022-01-12T08:42:20Z","updated_at":"2026-06-10T06:37:48Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166873,"label":"Hållbarhet","body":"<p><strong>På Björn Borg arbetar vi aktivt med att minska vårt fotavtryck</strong> samt säkerställa goda arbetsförhållanden och respektera mänskliga rättigheter för människor som tillverkar våra produkter.<br><br>För att läsa mer om detta <strong><a href=\"https://www.bjornborg.com/sustainability/\" target=\"_self\">KLICKA HÄR.</a></strong></p>","section":{"id":360001882654,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882654.json","name":"Hållbarhet","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882654-H%C3%A5llbarhet","outdated":false,"position":0,"created_at":"2018-09-11T13:06:55Z","updated_at":"2026-06-11T09:20:25Z","category_id":360000854973,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854973.json","name":"Hållbarhet","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854973-H%C3%A5llbarhet","outdated":false,"position":14,"created_at":"2018-09-11T13:06:17Z","updated_at":"2026-06-11T09:20:25Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166733,"label":"Storleksguide.","body":"<p><strong>För att hitta din perfekta passform,</strong> tryck på en produkt så hittar du storleksguiden till höger om  storleksväljaren.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009166673,"label":"Hur tvättar jag mina Björn Borgs?","body":"<p><strong>Behandla dina Björn Borgs med kärlek!</strong> På produktsidorna kan du läsa hur du bäst tar hand om dina nya favoriter. Generellt sett bör bomullsunderkläder inte tvättas över 40 grader eller torktumlas och våra performance underkläder och sportkläder bör inte tvättas över 30 grader och aldrig med mjukgörare eller torktumlare.</p>\n<p>Vi rekommenderar att du läser tvättanvisningarna i din produkt för detaljerade skötselanvisningar.</p>","section":{"id":360001882574,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882574.json","name":"Produkter","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882574-Produkter","outdated":false,"position":0,"created_at":"2018-09-11T13:01:41Z","updated_at":"2026-05-07T12:39:35Z","category_id":360000854933,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854933,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854933.json","name":"Produkter","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854933-Produkter","outdated":false,"position":13,"created_at":"2018-09-11T13:01:29Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009032394,"label":"Hur gör jag en reklamation / produkt sönder / hål.","body":"<div class=\"af kt gy ea a77 ec\">\n<div class=\"af ag aj\">\n<div class=\"index-module--textSection--3Fuvd e3 h3 eu h5 ew\">\n<p><span class=\"wysiwyg-font-size-small\" style=\"font-size: 18px;\"><strong>Såhär gör du en reklamation.</strong></span></p>\n<ol>\n<li>\n<strong><a href=\"https://www.bjornborg.com/returns\">KLICKA HÄR för att registrera din reklamation.</a></strong> Vi behöver ett foto av den skadade produkten, där vår logo syns tydligt, tillsammans med en skriftlig beskrivning som förklarar problemet. Skicka inte tillbaka produkten till oss, vänligen behåll den tills dess att du har fått svar från oss.<br><br>\n</li>\n<li>När vår kundtjänst har hanterat och godkänt din reklamation kommer de att kontakta dig via mail.</li>\n</ol>\n</div>\n</div>\n</div>","section":{"id":360001926253,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926253.json","name":"Reklamation","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926253-Reklamation","outdated":false,"position":0,"created_at":"2018-09-11T12:59:35Z","updated_at":"2026-05-13T12:57:51Z","category_id":360000854893,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854893,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854893.json","name":"Reklamation","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854893-Reklamation","outdated":false,"position":6,"created_at":"2018-09-11T12:59:17Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009031734,"label":"Vilka är mina betalningsalternativ?","body":"<p class=\"p1\"><strong>Vi erbjuder följande betalmetoder:</strong></p>\n<ul class=\"ul1\">\n<li class=\"li1\">Kortbetalning - kredit- eller bankkort (Visa, Mastercard)</li>\n<li class=\"li1\">Klarna faktura - Betala som du vill och håll koll på dina köp i Klarna-appen. </li>\n<li class=\"li1\">Direktbetalning (betalning direkt via din bank)</li>\n<li class=\"li1\">Paypal</li>\n</ul>\n<p class=\"p1\">De betalningsalternativen som du kan välja i kassan är de som vi kan erbjuda baserat på din beställningsinformation. Det kan bero på adressuppgifter, som måste vara desamma som dina registrerade. Om adressuppgifterna inte är registrerade kan vi vanligtvis bara erbjuda förskottsbetalningsmetoder.</p>","section":{"id":360001926113,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926113.json","name":"Betalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926113-Betalning","outdated":false,"position":0,"created_at":"2018-09-11T12:44:41Z","updated_at":"2025-12-10T15:05:51Z","category_id":360000842694,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842694,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842694.json","name":"Betalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842694-Betalning","outdated":false,"position":7,"created_at":"2018-09-11T12:43:54Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":360009165793,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p class=\"p1\"><strong>En orderbekräftelse ska skickas till din mejl inom några minuter från att ordern är lagd.</strong> Om du inte har fått det mailet, kontrollera spam-mappen i ditt e-postkonto. Även om du inte har fått en orderbekräftelse kan din beställning fortfarande ha behandlats och vi rekommenderar därför att du kontaktar vår kundtjänst innan du gör en ny beställning.<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\"> KLICKA HÄR för att kontakta oss!</span></strong></a></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4416361594258,"label":"Min order visas inte på mitt konto.","body":"<p class=\"p1\"><strong>Ordern visas på ditt konto först när den är skickad,</strong> förutsatt att du var inloggad när köpet gjordes. </p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":360009166193,"label":"Hur vet jag att min beställning har skickats?","body":"<p data-start=\"53\" data-end=\"169\"><strong>Du kommer att få ett leveransbekräftelsemail med dina orderuppgifter och spårningsnummer när din order har skickats.</strong></p><p data-start=\"171\" data-end=\"220\">Om du inte hittar det, kontrollera din skräppost.</p><p data-start=\"222\" data-end=\"380\">Vi strävar efter att behandla och skicka alla beställningar inom 1–2 arbetsdagar. Under intensiva perioder (t.ex. reor eller helgdagar) kan det ta längre tid.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":360009165693,"label":"Var min beställning lyckad?","body":"<p><strong>Om du inte har fått en orderbekräftelse till din angivna e-postadress, kontrollera din skräppost eftersom e-postmeddelanden ibland hamnar där av någon anledning.</strong> Att inte få en bekräftelse betyder inte alltid att din beställning inte lyckades. Kontakta vår kundtjänst innan du gör ett nytt beställningsförsök, bara för att vara säker. <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"wysiwyg-underline\">KLICKA HÄR</span></strong></a> för att kontakta oss!</p><p> </p><p> </p><p> </p><p> </p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":4444498445202,"label":"Behåller jag min bonus om jag gör en retur?","body":"<p><strong>Ja, du kommer att kunna behålla din bonuscheck vid retur.</strong> Vi kommer att meddela dig via e-post när din retur har mottagits och vad din nya bonuscheckkod är.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":4412546396178,"label":"Återbetalning - När får jag pengarna tillbaka?","body":"<p class=\"p1\"><strong>Vi återbetalar returbeloppet så snart vi mottagit returen och kontrollerat den på vårt lager i Sverige, det tar cirka 1-3 veckor från det att du skickat paketet.</strong> Återbetalningen av returbeloppet görs till samma betalsätt som du använde när du gjorde beställningen.<br><br><strong>Om du betalat via Klarna</strong></p>\n<p class=\"p1\">Om din faktura förfaller inom tidsramen för vår returhantering, ber vi dig att antingen betala fakturan eller kontakta Klarna för att skjuta upp förfallodatumet på denna. Detta kan du också göra via Klarnas app. Har du redan valt att betala din faktura så återbetalar Klarna summan för ditt köp så snart returen har godkänts av oss.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":360009030914,"label":"Har min order gått igenom rätt?","body":"<p class=\"p1\"><strong>Om beställningen har gått igenom kommer du att skickas till orderbekräftelse sidan direkt.</strong> Vi rekommenderar att du sparar ditt beställningsnummer om du känner behov av att kontakta kundtjänst angående din beställning. Dessutom får du en orderbekräftelse via mail, vanligtvis inom några minuter. Om du inte hittar din orderbekräftelse i din inkorg, kontrollera din skräppost eftersom e-postmeddelanden ibland hamnar där.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":2},{"id":21486043843218,"label":"Mitt paket har skickats i retur. Kan ni skicka om det?","body":"<p>Tyvärr kan vi inte skicka om ett paket som skickats i retur till oss. Vi kommer att återbetala dig så snart vi har mottagit returen. </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":4444472785554,"label":"Hur länge gäller en bonuscheck?","body":"<p><strong>Din bonuscheck är giltig i 6 månader.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009072154,"label":"Kan inte placera en order?","body":"<p><strong>Om du har problem med att placera en order så vänligen testa nedan:</strong></p>\n<ul>\n<li>Testa att uppdatera sidan eller lägga ordern med en annan enhet som mobil eller dator exempelvis.</li>\n<li>Om problemet kvarstår så testa att använda en annan webbläsare. Generellt sett så är vår sajt bäst kompatibel med Google Chrome som browser.</li>\n<li>Du kan också testa ett alternativt betalsätt, om du tidigare gjort ett orderförsök med faktura så kanske du kan testa med kortbetalning istället för att se om detta hjälper.</li>\n<li>Fungerar det fortfarande inte?<span class=\"wysiwyg-underline\"> <a href=\"https://www.bjornborg.com/kundtjanst/#form\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>KLICKA HÄR</strong> </a></span>och kontakta oss så ska vi hjälpa dig!</li>\n</ul>\n<p><strong>Om pengar har dragits vid ditt misslyckade orderförsök så tar det mellan 1 - 5 bankdagar för dina pengar att landa tillbaka på ditt konto alternativt korrigeras mot din faktura.</strong> Om återbetalning drar ut ytterligare på tiden så ber vi dig att kontakta din bank för information kring deras handläggning av återbetalningen.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":8367561907858,"label":"Kan jag kombinera 2 orders?","body":"<p><strong>Tyvärr är det inte möjligt</strong> att kombinera 2 placerade orders. Dessa kommer att skickas i separata paket.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":4444470502546,"label":"Hur mycket behöver jag spendera för att få en bonuscheck?","body":"<p>För att få en bonuscheck behöver du handla för <strong>minst 1000 SEK.</strong></p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073020,"label":"Leveranstid.","body":"<p data-start=\"53\" data-end=\"114\"><strong>Din order skickas inom 1–2 dagar (1–3 dagar efter helgdagar).</strong></p><p data-start=\"116\" data-end=\"234\">Standardleverans tar 2-3 arbetsdagar (mån–fre) efter att den skickats från vårt lager i Sverige.<br><br>Alla beställningar kan spåras via DHL/Budbee/Instabox. Du får ett spårningsnummer via e-post när din order har skickats.</p><p data-start=\"368\" data-end=\"465\">Leveranstider är uppskattningar och kan vara längre under högsäsong (t.ex. helgdagar eller reor).</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":4444462855826,"label":"Min order syns ej på mitt konto.","body":"<p><strong>Din order kommer att synas på ditt konto när den har skickats från oss</strong>, förutsatt att du varit inloggad när du placerade din order.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444384044434,"label":"Hur samlar jag bonuspoäng?","body":"<p>Som TEAM BORG-medlem får du 5% bonus på allt du handlar. 10 SEK = 10 poäng.<br>1000 poäng = 1 kupong á 50 SEK</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":5},{"id":4444401601810,"label":"Hur påverkar medlemsnivåerna mig?","body":"<p>När en bonuskupong skapas tas 1000 poäng bort per varje bonuscheck. Men du behåller din totala bonus som styr vilken medlemsnivå du är på.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":4416377549714,"label":"Kan jag lägga till produkter på min beställning?","body":"<p><strong>Det går ej</strong> att lägga till något på en placerad order.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":6},{"id":360021073620,"label":"Jag vill inte få nyhetsbrevet.","body":"<p class=\"p1\"><strong>Längst ner i ett mottaget nyhetsbrev finns en länk som du kan klicka på för att avsluta prenumerationen på vårt nyhetsbrev.</strong> Om detta inte fungerar, skicka ett meddelande till oss här i widgeten så hjälper vi dig.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":360021090819,"label":"Jag har en rabattkod - hur använder jag den?","body":"<ol class=\"ol1\">\n<li class=\"li1\">Ange giltig rabattkod i rabattkods rutan i kassan.</li>\n<li class=\"li1\">Klicka på \"Lägg till+”.</li>\n<li class=\"li1\">Kontrollera att summan av din beställning har justerats i enlighet med din rabatt.</li>\n<li class=\"li1\">Fortsätt till betalningen.</li>\n</ol>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":7},{"id":4416361489170,"label":"Vad ska jag skriva i den andra adressraden i kassan?","body":"<p class=\"p1\"><strong>Utöver de obligatoriska adressfälten markerade med stjärna (*) har du möjlighet att ange ytterligare information</strong> i den andra adressraden. Denna finns till för valfri annan information som är nödvändig för eller underlättar leverans, till exempel:</p>\n<p class=\"p1\">Företagsnamn</p>\n<p class=\"p1\">Lägenhetsnummer</p>\n<p class=\"p1\">c/o</p>\n<p class=\"p1\">Om du har en kort och enkel leveransadress kan du lämna fältet tomt då det ej är obligatoriskt.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4414419436818,"label":"Hur lång tid tar en retur?","body":"<p><strong>En retur tar cirka 1-3 veckor.</strong> Återbetalningen sker till det betalsätt köpet gjorts med.<br>Har du gjort ditt köpa via Klarna så kommer du att meddelas via Klarna när returen är hanterad.</p>\n<p> </p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009033094,"label":"Jag kan inte logga in på mitt konto? ","body":"<p class=\"p1\"><strong>Om du har glömt ditt lösenord, klicka på \"glömt lösenord\" under inloggningsfältet.</strong><br><br>Du kommer att få ett mail till din registrerade e-mail som innehåller en länk för att återställa ditt lösenord. Om du inte hittar mailet i din inkorg, kontrollera din skräppost. Vänta några minuter innan mailet landar.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":360009031314,"label":"Jag glömde att använda min rabattkod?","body":"<p>Vi kan tyvärr inte tillämpa rabattkoder efter att din beställning har gjorts.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":8},{"id":4416361330834,"label":"En produkts saknas i min leverans.","body":"<p class=\"p1\">Vänligen <strong><a href=\"https://www.bjornborg.com/se/kundtjanst/#form\">kontakta oss, KLICKA HÄR</a> </strong>så gör vi allt vi kan för att ställa saker till rätta.</p>\n<p class=\"p1\"><em>Kom ihåg att ange ditt ordernummer för snabb och effektiv hantering av ditt ärende.</em></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":360009032954,"label":"Hur skapar jag ett konto?","body":"<p class=\"p1\"><strong>Det är enkelt att skapa ditt eget konto på bjornborg.com. För att registrera din information, <a href=\"https://www.bjornborg.com/se/customer/account\" target=\"_self\">klicka här</a> eller följ anvisningarna när du gör en onlinebeställning.</strong> Att öppna ett konto erbjuder dig ett säkert och bekvämt sätt att handla, spåra dina beställningar och få e-postmeddelanden om din beställning.</p>\n<p class=\"p2\"> </p>\n<p class=\"p1\">Björn Borg värdesätter din integritet. <a href=\"https://www.bjornborg.com/se/customer-service/privacy-policy\" target=\"_self\">Klicka här</a> för att läsa vår integritetspolicy. Ditt unika användarnamn för kontot är den e-postadress som används när du skapar kontot och / eller beställer.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":360009031254,"label":"Hur använder jag min rabattkod?","body":"<p class=\"p1\"><strong>Kontrollera först att koden är korrekt och giltig -</strong> observera att kampanjkoder inte kan användas med rabatterade varor eller i kombination med andra erbjudanden.<br><br><strong>Så här använder du din kampanjkod:</strong><br><br>1. Ange giltig kampanjkod i kampanjrutan \"Har du en rabattkod eller presentkort?\" i kassan</p>\n<p class=\"p1\">2. Klicka på \"+Lägg till\"</p>\n<p class=\"p1\">3. Kontrollera att summan av din beställning har justerats i enlighet med kampanjerbjudandet</p>\n<p class=\"p1\">4. Fortsätt till betalning<br><br></p>\n<p class=\"p1\"><img src=\"https://bjornborg.zendesk.com/hc/article_attachments/15127430529810\" alt=\"Screen Shot 2023-11-16 at 14.56.23.png\" width=\"320\" height=\"192\"></p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":9},{"id":4416377836434,"label":"Hur kan jag spåra mitt paket?","body":"<p class=\"p1\"><strong>När din order har skickats kan du följa ditt paket genom att:</strong></p><ul class=\"ul1\">\n<li class=\"li1\" data-list-item-id=\"e4f64cf902fc81c375d6b35769c376d1e\">\n<strong>DHL:</strong> Klicka på spårningslänken i sändningsinformations mailet från oss, som innehåller din bekräftelse på att varan/varorna har skickats.</li>\n<li class=\"li1\" data-list-item-id=\"e1cf440cf64e7b070aa9d8f67305efee0\">\n<strong>BUDBEE / INSTABOX: </strong>Gå in på Budbee el. Instabox appen för att spåra din order.</li>\n<li class=\"li1\" data-list-item-id=\"e2a9d3c9d8f0093aa484ba85b70d91c09\">\n<a href=\"https://www.bjornborg.com/customer-service/#form\"><strong>KLICKA HÄR</strong></a> för att kontakta vår kundtjänst för mer information om din beställning.</li>\n</ul>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":4},{"id":360021073320,"label":"Kan jag göra en retur i en fysisk butik?","body":"<p><strong>Det går inte att returnera ett online köp i en fysisk butik.</strong> Produkter som är köpa online kan inte returneras i en Björn Borg butik utan behöver skickas tillbaka till vårt lager.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009033014,"label":"Varför ska jag skapa ett konto?","body":"<p class=\"p1\"><strong>Njut av fördelarna med ditt eget konto på bjornborg.com:</strong></p>\n<p class=\"p1\">- Beställningshistorik.</p>\n<p class=\"p1\">- Snabbare och enklare utcheckning. Konfigurera din fakturerings- och leveransinformation så att ditt köp går snabbt och lätt.</p>\n<p class=\"p1\">- Nyheter och exklusiva erbjudanden.<br><br></p>\n<p class=\"p1\">Registrera dig för att få e-postuppdateringar om specialerbjudanden, Reor, nya produktannonser, presentidéer och mer! Registrera dig <a href=\"https://www.bjornborg.com/se/customer/account/login\" target=\"_self\">KLICKA HÄR</a>.</p>","section":{"id":360001926273,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926273.json","name":"Team Borg - medlemskap","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926273-Team-Borg-medlemskap","outdated":false,"position":0,"created_at":"2018-09-11T13:11:12Z","updated_at":"2026-04-17T12:41:26Z","category_id":360000854993,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854993,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854993.json","name":"Team Borg - medlemskap","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854993-Team-Borg-medlemskap","outdated":false,"position":4,"created_at":"2018-09-11T13:10:53Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":10},{"id":4416377752850,"label":"Avbryta eller ändra en beställning","body":"<p class=\"p1\"><strong>Vi har tyvärr ingen möjlighet att avbryta, lägga till eller ändra något i din order.</strong> När en beställning har gjorts hanteras den direkt för att du ska få ditt paket så fort som möjligt. </p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095259,"label":"Vad är er returpolicy? Vad gäller vid retur?","body":"<p class=\"p1\"><strong>Vi erbjuder 30 dagars returrätt.</strong><br><br></p>\n<p class=\"p1\">Produkterna som returneras måste vara oanvända och i samma skick som du mottog dem. Vi kan inte godkänna och återbetala ofullständiga returer eller produkter som har använts eller tvättats. <br><br>Underkläder kan bara returneras i sin oöppnade originalförpackning, oanvända och i samma skick som de levererades i, med alla etiketter kvar. Badkläder kan returneras om alla etiketter sitter kvar.</p>\n<p class=\"p2\"> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":4415076336274,"label":"Leveranstid under Rea och helgdagar.","body":"<p class=\"p1\"><strong>Paket skickas ej på helgdagar.</strong> Under röda helgdagar, Rea och helger kan ledtiden för våra försändelser ibland bli längre än normalt</p>\n<p class=\"undefined\">Vårt lager har ej öppet på Svenska helgdagar.</p>\n<p class=\"p1\"> </p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":11},{"id":360009030634,"label":"Hur returnerar jag en produkt?","body":"<p><a href=\"https://www.bjornborg.com/se/kundtjanst/retur/\"><strong>Vill du göra en retur, KLICKA HÄR. </strong></a><br><br><strong data-start=\"1067\" data-end=\"1081\">Så gör du:</strong></p><ol data-start=\"1086\" data-end=\"1216\">\n<li data-section-id=\"bseg14\" data-start=\"1086\" data-end=\"1118\" data-list-item-id=\"ef6efe835a0f921d7321339e9fb46ddaa\">Registrera din retur online</li>\n<li data-section-id=\"74k5im\" data-start=\"1121\" data-end=\"1159\" data-list-item-id=\"ed75e6bd8b3c00e83432ac645c23e1ad7\">Packa varan i originalförpackning</li>\n<li data-section-id=\"1ou55ms\" data-start=\"1162\" data-end=\"1186\" data-list-item-id=\"e25b0b90b2e0148065a2e91b93646d2d8\">Fäst returetiketten</li>\n<li data-section-id=\"181cwxj\" data-start=\"1189\" data-end=\"1212\" data-list-item-id=\"e7f449237dcf3f9d085965b626afad60a\">Lämna in hos ombud</li>\n</ol><p data-start=\"1219\" data-end=\"1296\">⏱ <strong data-start=\"370\" data-end=\"393\">Returrätt: 30 dagar</strong><br>💸 Returkostnad: 39 kr<br>⏱ Återbetalning: 1–3 veckor efter mottagen retur</p><p data-start=\"1303\" data-end=\"1353\">❗ Underkläder måste vara oanvända och förseglade</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":360009165233,"label":"Byta en produkt?","body":"<p><strong>Tyvärr kan vi inte hantera byten på vårt lager. </strong>Om du vill byta en produkt ber vi dig att returnera den produkt du inte vill behålla och placera en ny beställning med rätt produkt. <br><br>För returinstruktioner <strong><a href=\"https://www.bjornborg.com/se/kundtjanst/retur/\" target=\"_self\">KLICKA HÄR.</a></strong></p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":360021095539,"label":"Jag har uppgett fel adress.","body":"<p data-start=\"77\" data-end=\"276\"><strong>Vi kan inte ändra adressen efter att en order har lagts</strong>. Om adressen är felaktig, vänligen lägg en ny order med korrekta uppgifter och vänta på att den ursprungliga ordern returneras och återbetalas.<br><br><strong>Returer tar vanligtvis 2-4 veckor, därefter görs en återbetalning.</strong> Denna policy finns för att förhindra bedrägeri och säkerställa kundsäkerhet. Vi beklagar besväret.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":3},{"id":360009165213,"label":"Jag betalade min order med en voucher, hur återbetalas jag?","body":"<p><strong>Om du har betalat din order med voucher får du tillbaka en ny voucher på samma belopp.</strong></p>\n<p>Vår kundservice kommer att kontakta dig via mail när returen är mottagen.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":360021073120,"label":"Ändra eller avbryt min beställning.","body":"<p class=\"p1\"><strong>Tyvärr är det inte möjligt att avbryta, lägga till eller ändra någonting på en redan lagd order.</strong> Om du har råkat beställa fel storlek så rekommenderar vi istället att returnera varan och lägga en ny order på varan du vill byta till.<br><br><strong>Om du inte har möjlighet att hämta ut ditt paket i tid så kommer det att skickas tillbaka till oss inom 10-14 arbetsdagar per automatik.</strong> När vi har mottagit paketet görs en återbetalning.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":12},{"id":360009165093,"label":"Kan man returnera underkläder?","body":"<p class=\"p1\"><strong>Underkläder kan skickas i retur.</strong> <strong>Produkterna som returneras måste vara oanvända och i samma skick som du mottog dem.</strong> Vi kan inte godkänna och återbetala produkter som har använts eller tvättats. <br><br>Underkläder och badkläder (gäller ej badshorts) kan bara returneras i sin oöppnade originalförpackning, oanvända och i samma skick som de levererades i, med alla etiketter kvar.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":14},{"id":360009166493,"label":"Vad ska jag göra om jag inte har mottagit min order?","body":"<p><strong>Om du inte har fått din beställning inom 10 arbetsdagar från leverans, vänligen kontrollera spårningsnumret.</strong><br>Om det inte finns några uppdateringar i spårningen inom 10 dagar, kontakta oss <a href=\"https://www.bjornborg.com/se/kundtjanst/\"><strong>KLICKA HÄR.</strong></a></p><p>Beställningar som returneras till oss på grund av felaktig eller ofullständig adress eller av annan anledning och som inte hämtas från utlämningsstället, skickas inte igen. Istället återbetalas beloppet när paketet har kommit tillbaka till vårt lager i Sverige. Observera att fraktkostnaden inte återbetalas.</p><p>Vi rekommenderar att du lägger en ny beställning och säkerställer att adressen är korrekt.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":15},{"id":360009031934,"label":"Fraktkostnader","body":"<p class=\"p1\">Vi skickar alla beställningar inom Sverige med <strong>DHL, Budbee och Instabox. Fraktkostnaden är mellan 39.00 SEK - 49.00 SEK</strong> och gratis vid alla beställningar över 800.00 SEK.<br><br>Vi erbjuder hemleverans, boxleverans eller leverans till ett ombud.</p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":16},{"id":33791320883730,"label":"Redo att gå till kassan?","body":"<p>När du är redo att gå till kassan, gå till shoppingbagen för att granska och lägga din beställning.   <br><br>Om du är en befintlig kund och ännu inte har loggat in till ditt konto, så kan du enkelt logga in när du uppget din email.<br><br>Nya kunder ombedes skapa ett shoppingkonto. Detta säkerställer att vi kan ge dig bästa tänkbara kundservice och att dina framtida shoppingupplevelser går så enkelt och smidigt som möjligt.   <br><br>Fyll i dina adress uppgifter för att fortsätta till leverans och betalning.<br><br>Välj önskat betalsätt och när du är klar klickar du på ikonen \"slutför köp\". <br><br>En orderbekräftelse mailas ut till dig inom några minuter.</p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":33791007672466,"label":"Nybörjare på onlineshopping?","body":"<p>Navigera på sajten genom att klicka på kategorierna högst upp sidan. Om du letar efter något speciellt kan du skriva in ett sökord i fältet med ett förstoringsglas.   <br><br>När du bläddrar igenom vårt sortiment klickar du på en artikel för att gå till den separata produktsidan. Här kan du hitta information om tillgängliga storlekar, färger och specifika produktuppgifter. Har du förälskat dig i en vara? Välj en storlek och lägg varan i din virtuella shoppingbag.  <br><br>Du kan när som helst nå din shoppingbag genom att klicka på ikonen i det övre högra hörnet på sidan. I shoppingbagen kan du ändra din beställning, lägga till rabatter, se beräknade fraktavgifter och ta reda på totalt beställningsvärde.  </p>","section":{"id":360001926013,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001926013.json","name":"Beställning, Order","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001926013-Best%C3%A4llning-Order","outdated":false,"position":0,"created_at":"2018-09-11T12:24:51Z","updated_at":"2026-05-13T13:41:59Z","category_id":360000854773,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854773,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854773.json","name":"Beställning, Order","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854773-Best%C3%A4llning-Order","outdated":false,"position":3,"created_at":"2018-09-11T12:23:59Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":0},{"id":34006443949842,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p data-start=\"115\" data-end=\"200\"><strong>Du bör få en orderbekräftelse inom några minuter.</strong> Om inte, kontrollera din skräppost.</p><p data-start=\"202\" data-end=\"339\">Även om du inte har fått den kan din order fortfarande vara behandlad. Kontakta kundservice innan du lägger en ny order. <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong data-start=\"323\" data-end=\"339\">[KLICKA HÄR]</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":13},{"id":34008391217298,"label":"Avboka eller ändra en order","body":"<p>När en order har lagts börjar den bearbetas omedelbart så att du kan få ditt paket så snart som möjligt. Därför har vi tyvärr ingen möjlighet att avboka, lägga till eller ändra något i din order.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":10},{"id":34008125842834,"label":"Jag har uppgett fel adress.","body":"<p data-start=\"53\" data-end=\"217\"><strong>Vi kan inte ändra adressen efter att en order har lagts.</strong> Om den är felaktig, vänligen lägg en ny order och vänta på att den ursprungliga returneras och återbetalas.</p><p data-start=\"219\" data-end=\"316\">Returer tar 2-4 veckor. Återbetalning sker efter att returen har mottagits. Vi beklagar besväret.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":11},{"id":34009585236114,"label":"Kan jag ringa er?","body":"<p><strong>Björn Borg kundservice team hanterar all support via e-post och inte via telefon.</strong><br><br>Har du frågor om din order, vänligen<a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong> KLICKA HÄR</strong></a> för att kontakta oss så ska vi hjälpa dig! Vårt mål är att besvara alla e-mail inom två arbetsdagar, 9-16 CET.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":8},{"id":34009426003730,"label":"En produkts saknas i min leverans.","body":"<p>Vänligen <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong>kontakta oss, KLICKA HÄR</strong></a><strong> </strong>så gör vi allt vi kan för att ställa saker till rätta.</p><p><em>Kom ihåg att ange ditt ordernummer för snabb och effektiv hantering av ditt ärende.</em></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":9},{"id":34007450538514,"label":"Returetikett saknas.","body":"<p data-start=\"2069\" data-end=\"2269\">Om du har registrerat din retur på vår webbplats men inte har fått någon returetikett kan du logga in via<br><a href=\"http://www.bjornborg.com/returns\" data-start=\"2177\" data-end=\"2202\" target=\"_new\" rel=\"noopener\">www.bjornborg.com/returns</a><a href=\"http://www.bjornborg.com/returns\"><span aria-hidden=\"true\"></span></a><a data-start=\"2177\" data-end=\"2202\" target=\"_new\" rel=\"noopener\"></a> och klicka på <strong data-start=\"2217\" data-end=\"2235\">\"Instruktioner\"</strong> för att ladda ner etiketten igen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":1},{"id":34009884146578,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p><strong>En orderbekräftelse ska skickas till din mejl inom några minuter från att ordern är lagd.</strong> Om du inte har fått det mailet, kontrollera spam-mappen i ditt e-postkonto. Även om du inte har fått en orderbekräftelse kan din beställning fortfarande ha behandlats och vi rekommenderar därför att du kontaktar vår kundtjänst innan du gör en ny beställning.<br><br><a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong>KLICKA HÄR för att kontakta oss!</strong></a></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":34007919874578,"label":"Mitt paket har skickats i retur. Kan ni skicka om det?","body":"<p>Tyvärr kan vi inte skicka om ett paket som skickats i retur till oss. Vi kommer att återbetala dig så snart vi har mottagit returen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":12},{"id":34006742817938,"label":"Var är min order?","body":"<p><strong>Beställt med?</strong></p><p><strong>BUDBEE / INSTABOX</strong>- Du kommer att få ett SMS med din sändningsinfo, du kan även ladda ner deras app för att spåra paketet.<br><br><strong>DHL -</strong>  <a href=\"https://activetracing.dhl.com/DatPublic/datSelection.do\">KLICKA HÄR</a> för att spåra din order. Och skriv in ditt sändningsnummer som du fått i mailet från oss när ditt paket skickades. <em>(Det kan ta upp till 48h innan du ser någon uppdatering på DHL's sida.)</em></p><p>Så snart paketet finns hos ditt närmaste ombud kommer du få en SMS-avi med info om vart du kan hämta ditt paket. Skulle detta SMS av någon anledning utebli kan du alltid spåra din order enligt infon ovanför. <strong>Tar du även med dig sändningsnumret till utlämningsstället med din legitimation kan du hämta ut paketet utan sms-avin.</strong></p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":6},{"id":34428841883282,"label":"Jag har ej fått min återbetalning för min retur.","body":"<p data-start=\"80\" data-end=\"231\"><strong data-start=\"80\" data-end=\"99\">Återbetalningar</strong><br>Återbetalningar görs efter att returen har mottagits och kontrollerats (1-3 veckor). Samma betalningsmetod som vid köpet används.<br><br><strong data-start=\"233\" data-end=\"263\">Om du betalade med Klarna:</strong><br>Om din faktura förfaller innan returen har behandlats, vänligen betala eller förläng den via Klarna. Om du redan har betalat återbetalar Klarna dig när din retur har godkänts.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":4},{"id":34800052025362,"label":"Jag saknar svar från er.","body":"<p>Vi svarar alltid vår kunder inom 2 arbetsdagar. Om du saknar svar från oss, vänligen kolla även din skräppost alternativt skicka ett nytt mail till oss.<br><br>Vi har stängt på helgdagar.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":34800245718034,"label":"Returnera med Budbee / Instabox","body":"<p>Om du har fått din leverans med Budbee vänligen boka din retur via SMS du fick från Budbee / Instabox eller gå in i Budbee / Instabox app för att boka din retur. <br><br></p>\n<p><span class=\"wysiwyg-underline\"><strong>Du ska ej ha någon returetikett</strong></span>, när chauffören hämtar paketet i boxen eller hemma hos dig så har hen med sig en returetikett.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":5},{"id":34831744254994,"label":"Vad ska jag göra om jag inte har mottagit min order?","body":"<p><strong>Om du inte har fått din beställning inom 10 arbetsdagar från leverans, vänligen kontrollera spårningsnumret.</strong><br>Om det inte finns några uppdateringar i spårningen inom 10 dagar, kontakta oss <a href=\"https://www.bjornborg.com/se/kundtjanst/\"><strong>KLICKA HÄR.</strong></a></p><p>Beställningar som returneras till oss på grund av felaktig eller ofullständig adress eller av annan anledning och som inte hämtas från utlämningsstället, skickas inte igen. Istället återbetalas beloppet när paketet har kommit tillbaka till vårt lager i Sverige. Observera att fraktkostnaden inte återbetalas.</p><p>Vi rekommenderar att du lägger en ny beställning och säkerställer att adressen är korrekt.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":7522457261586,"label":"Gick min prenumeration igenom?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<strong>När du skapat din prenumeration kommer du att bli debiterad 0SEK</strong>. När din order har skickats från oss, får du en orderbekräftelse via mail och debiteringen kommer att ske.<br><br> </div><div>Om du har några ytterligare frågor vänligen kontakta oss på <a href=\"mailto:customerservice@bjornborg.com\">customerservice@bjornborg.com</a>.</div><div> </div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522454510738,"label":"Hur gör jag för att avsluta min prenumeration?","body":"<div data-pm-slice=\"0 1 []\" data-en-clipboard=\"true\">\n<strong>Du kan när som helst avbryta din prenumeration</strong> genom att skicka ett mail till <a href=\"mailto:customerservice@bjornborg.com\" rev=\"en_rl_none\">customerservice@bjornborg.com</a>.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522440530450,"label":"Hur ofta får jag kalsongerna?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\"><strong>Du kan välja att få dina kalsonger varje månad, varannan månad eller var tredje månad.</strong></div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":7522436798610,"label":"Varför ska jag skapa en prenumeration?","body":"<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">\n<strong>Signa upp dig på vår kalsongprenumeration &amp; spara upp till 30%</strong>. Hos oss är det enkelt och smidigt att prenumerera på underkläder. Du kan få leverans varje månad, varannan månad, eller var tredje månad. Välj det alternativ som passar dig bäst.</div><div>\n<strong>Ditt paket består av 2-pack kalsonger i boxermodell, välj mellan svarta och mönstrade boxers.</strong> Båda alternativen är <strong>Organic Cotton Stretch boxer</strong>, en favorit med följsam stretch och perfekt passform.</div><div> </div><div>Kom igång snabbt, du behöver bara välja storlek, produkt och hur ofta du vill få underklädespaketen. Sedan är du igång. En fraktkostnad tillkommer med 39SEK.</div><div>Prenumerationen har ingen bindningstid, du kan när som helst avbryta din prenumeration genom att skicka ett mail till <a href=\"mailto:customerservice@bjornborg.com\">customerservice@bjornborg.com</a>.</div>","section":{"id":7522320187026,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/7522320187026.json","name":"Prenumeration","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/7522320187026-Prenumeration","outdated":false,"position":0,"created_at":"2022-09-07T13:24:24Z","updated_at":"2026-06-11T09:23:07Z","category_id":7522237880722,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":7522237880722,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/7522237880722.json","name":"Prenumeration","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/7522237880722-Prenumeration","outdated":false,"position":11,"created_at":"2022-09-07T13:21:31Z","updated_at":"2026-06-11T09:23:07Z","description":"","source_locale":"en-us"}},"position":0},{"id":10943785955346,"label":"Returnera med Budbee / Instabox","body":"<p>Om du har fått din leverans med Budbee vänligen boka din retur via SMS du fick från Budbee / Instabox eller gå in i Budbee / Instabox app för att boka din retur. <br><br></p>\n<p><span class=\"wysiwyg-underline\"><strong>Du ska ej ha någon returetikett</strong></span>, när chauffören hämtar paketet i boxen eller hemma hos dig så har hen med sig en returetikett.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":7},{"id":10633149155346,"label":"Jag har ingen returetikett.","body":"<p>Om din beställning skickades med Budbee / Instabox, vänligen boka din retur via länken du fick i ditt leverans-SMS från Budbee / Instabox alt gå in på beställningen i Budbee / Instabox appen. <strong>Du behöver ej en returetikett för att skicka paketet.</strong></p>\n<p>Returen tar cirka 1-3 veckor.</p>\n<p> </p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":3},{"id":35396163569042,"label":"Jag har inte mottagit min orderbekräftelse.","body":"<p data-start=\"115\" data-end=\"200\"><strong>Du bör få en orderbekräftelse inom några minuter.</strong> Om inte, kontrollera din skräppost.</p><p data-start=\"202\" data-end=\"339\">Även om du inte har fått den kan din order fortfarande vara behandlad. Kontakta kundservice innan du lägger en ny order. <a href=\"https://www.bjornborg.com/se/kundtjanst/#form\"><strong data-start=\"323\" data-end=\"339\">[KLICKA HÄR]</strong></a></p>","section":{"id":360001882454,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001882454.json","name":"Frakt & Leverans","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001882454-Frakt-Leverans","outdated":false,"position":0,"created_at":"2018-09-11T12:48:42Z","updated_at":"2026-05-12T13:16:08Z","category_id":360000842794,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000842794,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000842794.json","name":"Frakt & Leverans","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000842794-Frakt-Leverans","outdated":false,"position":2,"created_at":"2018-09-11T12:48:22Z","updated_at":"2026-06-03T15:17:09Z","description":"","source_locale":"en-us"}},"position":1},{"id":35522001331474,"label":"Leveranstid.","body":"<p data-start=\"53\" data-end=\"114\"><strong>Din order skickas inom 1–2 dagar (1–3 dagar efter helgdagar).</strong></p><p data-start=\"116\" data-end=\"234\">Standardleverans tar 2-3 arbetsdagar (mån–fre) efter att den skickats från vårt lager i Sverige.<br><br>Alla beställningar kan spåras via DHL/Budbee/Instabox. Du får ett spårningsnummer via e-post när din order har skickats.</p><p data-start=\"368\" data-end=\"465\">Leveranstider är uppskattningar och kan vara längre under högsäsong (t.ex. helgdagar eller reor).</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":34428885200530,"label":"Jag har ej fått min återbetalning för min retur.","body":"<p data-start=\"80\" data-end=\"231\"><strong data-start=\"80\" data-end=\"99\">Återbetalningar</strong><br>Återbetalningar görs efter att returen har mottagits och kontrollerats (1-3 veckor). Samma betalningsmetod som vid köpet används.<br><br><strong data-start=\"233\" data-end=\"263\">Om du betalade med Klarna:</strong><br>Om din faktura förfaller innan returen har behandlats, vänligen betala eller förläng den via Klarna. Om du redan har betalat återbetalar Klarna dig när din retur har godkänts.</p>","section":{"id":360001925973,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/360001925973.json","name":"Retur & Återbetalning","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/360001925973-Retur-%C3%85terbetalning","outdated":false,"position":0,"created_at":"2018-09-11T12:09:45Z","updated_at":"2026-07-11T07:33:34Z","category_id":360000854733,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":360000854733,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/360000854733.json","name":"Retur & Återbetalning","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/360000854733-Retur-%C3%85terbetalning","outdated":false,"position":5,"created_at":"2018-09-11T12:08:15Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":2},{"id":36136133006610,"label":"Varför kan jag inte lägga produkten i kundkorgen?","body":"<p>Tyvärr kan detta inträffa under REA när många kunder är inne och shoppar samtidigt. Trots vår snabba lagersaldo uppdatering, så hinner den tyvärr inte alltid med i den takt som våra kunder handlar. Produkten är då slut i lager och kan därför inte läggas till i kundkorgen.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136073718674,"label":"När får jag min Rea beställning?","body":"<p class=\"p1\"><strong>Under rea-perioder kan oväntade förseningar</strong>, lagerbrist och en mängd andra problem utanför vår kontroll uppstå, vi gör allt vi kan för att detta ska undvikas. Mer information om våra policyer i webbshoppen finns i våra <a href=\"https://www.bjornborg.com/se/kundtjanst/terms-conditions/\"><strong>Terms/villkor.</strong></a></p><p class=\"p1\"> </p><p class=\"p1\"><strong>Under Black Friday:</strong> Leveranstid kan ta längre tid på grund av många glada kunder.</p><p class=\"undefined\"><br>.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":36136009980434,"label":"Jag köpte något precis innan rean började, kan jag få rea priserna på min beställning?","body":"<p class=\"p1\">För att vara rättvis och konsekvent mot alla våra kunder, kompenserar vi inte för produkter som köpts innan en rea inträffar.</p>\n<p class=\"p1\">Du kan returnera din beställning förutsatt att dina produkter fortfarande har sin originalförpackning och är oöppnade om det är underkläder.</p>","section":{"id":34005890568466,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/sections/34005890568466.json","name":"Populära artiklar","locale":"sv-se","sorting":"manual","html_url":"https://bjornborg.zendesk.com/hc/sv-se/sections/34005890568466-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:42:51Z","updated_at":"2026-07-11T07:33:34Z","category_id":34005768850322,"description":null,"source_locale":"en-us","theme_template":"section_page","parent_section_id":null,"category":{"id":34005768850322,"url":"https://bjornborg.zendesk.com/api/v2/help_center/sv-se/categories/34005768850322.json","name":"Populära artiklar","locale":"sv-se","html_url":"https://bjornborg.zendesk.com/hc/sv-se/categories/34005768850322-Popul%C3%A4ra-artiklar","outdated":false,"position":0,"created_at":"2026-03-13T13:40:07Z","updated_at":"2026-07-11T07:33:34Z","description":"","source_locale":"en-us"}},"position":0},{"id":37142875800082,"label":"Vad innebär ångerrätt?","body":"<p>Withdrawal (ångerrätt) innebär att du har rätt att ångra ditt köp inom 14 dagar från att du tagit emot din beställning, utan att ange någon anledning. 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